Captain Cooks Casino Review UK - 2024

How Our Experts Evaluate & Rate Captain Cooks Casino

We create our reviews with one purpose: to provide British players with all the essential information about the platform’s design, ease of use, and overall feel.

On that note, we take our job seriously by evaluating all critical aspects Captain Cooks must have – starting with the platform’s trustworthiness. In addition to that, we always check that the site follows UK gambling regulations and applies security measures.

Our team mainly focuses on the operator’s games and game providers. Besides testing the games to ensure they are not lagging or crashing, we also focus on minor details, such as game organization, accessibility, and ease of use.

To get a broader picture of the platform, we up the ante by going through the entire registration and account verification process so you’ll know what to expect if you click the Sign-up button.

By checking all the boxes, we strive to make a valid and meticulous final judgment to give the British players the best possible experience.

Captain Cooks Casino Overview | Our Reviewer's Findings

• Registration process 2 mins
• KYC process 2 days
• Live games 0
• Slots 350
• Deposit methods 11
• Min deposit £10
• Live chat Yes, 24/7
• First Deposit Bonus -

Method for Ensuring Data Accuracy

• Bonus claimed Yes
• Deposit sum £15
• Deposit method PayPal
• Game types played Slots
• Withdrawal sum £0
• Last checked April 4, 2024

Compare Captain Cooks Casino

Top Alternatives	Visit casino	Visit casino	Visit casino	Visit casino	Visit casino
1St Deposit	-	100% up to £100	200% up to £400	-	-
No Deposit	-	-	-	-	-
Our Rating		See full review	See full review	See full review	See full review
Min deposit	£10	£10	£10	£5	£10
Payout speed	2 days	1 day	3 days	2 days	1 day
Slots Games	350	300	2200	500	3500
Live Games	0	50	80	30	250
Online since	2004	2016	2023	2008	2018

Captain Cooks Casino Casino Look & Feel

4.5 /5

All players who are into minimalism will appreciate Captain Cooks Casino’s design. Namely, the page consists of two primary colors – black and yellow. The site also has a downloadable Android app, which we considered when rating it 4.5/5.

While some might find the site’s interface a bit outdated, it redeems itself with its functionality. In other words, you can access all sections through tabs, including your account, the cashier, and the games library. All games are categorized, so you won’t have any problems navigating the page.

The platform offers a dedicated app for Android devices. In other words, iOS users can only use the browser version.

You can download the Android app via the Google Play Store. The app is compatible with Android 5.0 and up devices. It only takes 1.79 MB and has been downloaded over 100 times. The application was last updated on November 21, 2022.

Look and Feel Verdict

• Navigation: an intuitive site, easy to navigate
• Loading speed: the page and games are loading fast
• Graphics & Design: black, brown, and yellow design
• Overall verdict: the operator has a downloadable Android app and a flawless loading speed throughout the games and pages. In case you own an Apple smartphone, you can check out other iOS gambling platforms on our dedicated page.

Captain Cooks Casino Slot Games

4 /5

Captain Cooks Casino’s slot selection gathers 350 titles from one provider. We believe this library is pretty low compared to the industry’s 500, so we rate it 4/5.

On that note, you’ll find different slot games, from 3 and 5 reel slots to video and progressive jackpots, all provided by the industry’s giant – Microgaming. On average, most slots have 10 paylines. We would appreciate the presence of more popular developers, as you will find on Netent platforms or Play’n Go gambling sites.

In case you can’t find a particular game, you can use the game search bar, but only if you’re using the mobile version. However, the search bar won’t help you filter the titles by software providers. Likewise, the site is updated with new games every month.

While the slots vary in themes, paylines, and payouts, the platform’s stars are its progressive slot games, such as Cash Splash and Atlantean Treasures Mega Moolah. Additionally, UK players will find plenty of tips on how to get the most out of slot games.

Slots Verdict

You’ll find a variety of online slot machines with varying themes, RTPs, and bonus features. You can check them out by category or use the mobile search filter to locate a particular title. However, this game catalog is relatively small compared to Immortal Win’s 1900 slots.

Slots Game Types

Slots

Jackpots

Classic Slots

Captain Cooks Casino Live Casino

1 /5

Captain Cooks doesn’t currently host any live dealer tables, so we rate the field with 1/5. However, you will find several regular Blackjack, Roulette, and Baccarat tables. Besides that, there are also many Video Poker options. British punters can check Vegas Land Casino’s 180 live titles to try a 5/5 rated live dealer section.

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Captain Cooks Casino Payments

3.9 /5

Payment	Min deposit	Max withdrawal
	£10	No limit
	£10	No limit
	£10	No limit
	£10	No limit
	£10	N/A
	£10	No limit
	£10	No limit
	£10	No limit
	£10	No limit
	£10	N/A
	£10	No limit

At Captain Cooks Casino, British players can deposit using credit and debit cards, prepaid vouchers, e-wallets, and bank transfers. At the same time, to withdraw your winnings, you can use debit cards, bank transfers, and e-wallets. We allocate this section a 3.9/5 score since payouts last two days.

There are no maximum deposit and maximum withdrawal limits. However, there is one exception. Namely, if your total winnings exceed your deposits, you can take out only £4000 weekly.

The minimum first deposit for new players is £10, regardless of the payment option. The exact amount applies to minimum cashouts.

Withdrawal requests for all payment methods are usually pending for 48 hours. However, depending on your withdrawal method, you can claim your winnings between one and seven days.

For example, you’ll have to wait 1–2 business days for debit cards, 1–7 business days for bank transfers, and 1–2 business days for e-wallets.

Payments Verdict

• Payout time: 48 hours
• Payment methods: debit cards, credit cards, e-wallets and prepaid cards
• Payout limits: unlimited monthly cashouts
• Overall verdict: despite having a payout time of 2 days, Captain Cooks has 11 banking options and allows players to withdraw limitless amounts each month.

There are no deposit and withdrawal fees for most payment options, according to our Captain Cooks Casino review. However, UK players will have to pay withdrawal fees for direct bank transfers – £30 if they take out less than £3000 and £60 if they withdraw over £3000. In addition to that, there is a 2.5% conversion fee.

If you want to try an operator without transaction fees, you can give 21.co.uk Casino a try.

Captain Cooks Casino Licensing & Security

5 /5

Apollo Entertainment Limited manages Captain Cooks Casino, an LLC that operates from Naxxar, Malta, under the MGA and the UK Gambling Commission licenses. Furthermore, the platform is eCOGRA-approved, meaning an accredited testing agency tests all games. We provide this section with a 5/5 score.

MGA

License number: MGA/B2C/164/2008

UK Gambling Commission

License number: 38620

Captain Cooks Casino is Legit?

Captain Cooks Casino proves its legitimacy through the following licenses:

• Malta Gaming Authority
• UK Gambling Commission

Fair play and responsible gambling are ensured via these security measures:

• GamStop
• SSL encryption
• GamCare
• eCOGRA

Captain Cooks Casino Customer Support

4.5 /5

There are a couple of channels at Captain Cooks Casino for customer support, including email, 24/7 live chat, and a dedicated FAQ section. Below, you’ll find the best way to reach out to the platform’s helper agents and how long you’ll have to wait to get an answer. Since the site has no phone assistance, the field received a 4.5/5 rate.

Tap the Contact Us button at the top of the page, choose the live chat option, or select the question from the list regarding your issues.

If you opt for the live chat option, you will first be greeted with a generic message. However, this is where the chatbot option ends. Once you ask a question, you’ll be connected to a live agent. We got to speak to Rose, who answered our inquiry in less than 5 minutes.

Moreover, you can also get in touch with the operator’s customer service via email at [email protected].

The first thing we pay attention to when we test customer service is their availability and speed of response. Moreover, we consider the live agents’ approach toward the problem, their willingness to solve the issue, and their courtesy.

In this case, the support team was more than helpful with their answers via live chat and email. Although the company states that they usually process their emails within 48 hours, we managed to get a response from the support team in about 6 hours.

Furthermore, we had no issues with the live chatbot as it directly transferred us to a real agent, and we got helpful answers in less than a few minutes.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty

5 /5

All players who deposit Captain Cooks will automatically be enrolled in the platform’s Loyalty Program, which comprises six tiers – Green, Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with different benefits for players. This program receives our 5/5 appreciation for its perks.

The principle of accumulating points is simple – the more you play, the higher your level will be, and the better the rewards.

Our Verdict

Our specialists appreciate Captain Cooks Casino’s versatile banking process. This operator allows limitless monthly withdrawals, a rare feature UK punters will encounter in this industry.

Moreover, if you’re a fan of playing on the go, the site has an Android app to download. On the other hand, the slot selection of 350 titles is somewhat limited, not reaching even the industry’s 500 standards. This is why we hope the operator will add other titles in the future.

Pros

• No limit to your monthly withdrawals
• Android downloadable app
• Several progressive jackpots
• More than 10 payment methods, including cards, e-wallets, and prepaid vouchers
• Impressive VIP program that can be accessed across the Casino Rewards network

Cons

• No live dealer games
• Outdated interface
• A small range of slots from only one provider.

What is Captain Cooks Casino Best For?

Captain Cooks Casino stands out due to its impressive VIP scheme that offers numerous perks for loyal players. Some of these include exclusive promotions, personal VIP hosts, and several giveaways.

Why Join Captain Cooks Casino?

You may find Captain Cooks Casino suitable if you prefer trying out a diverse collection of slots and jackpots or making deposits with several methods. The minimum deposit and withdrawal on the site are accessible at £10. Yet, note that no live dealer tables are available as of now.