Captain Cooks Casino Bonuses & Review

Amelia Thompson

Casino expert

Updated:

This Captain Cooks Casino review analyses the site’s games and payment options. Besides that, we also test the available Captain Cooks Casino bonuses and support methods.

Captain Cooks Casino

Rating

3.8 / 5

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Captain Cooks Casino Review Ratings

Bonuses
3.5/5
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Captain Cooks Casino Bonuses and Offers

Only by email

4.8 / 5

GET 100 FREE SPINS NO DEPOSIT - Only By Email

This offer is available only by subscribing.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Captain Cooks Casino logo

3.8 / 5

  • 1st deposit – 100 bonus pins
  • 2nd deposit – 100% up to £100
  • 3rd deposit – 50% match up to £150
  • 4th deposit – 25% match upwards of £125
  • 5th deposit – 100% up to £100

Bonus details & Claim info

New punters at Captain Cooks Casino must deposit at least £5 to claim this bonus. You will then get 100 spins for progressive jackpots, which are just funds that the player has to set to £0.25 to be used 100 times. Afterwards, you must complete the wagering requirements set at a high 200x.

All subsequent deposits will still have a £5 minimum deposit requirement.

Pros & Cons

Pros

  • Low deposit required of just £5
  • The spins can be used on progressive slots

Cons

  • Very high wagering requirements of 200x

Bonus Verdict

This bonus is best played by punters with some experience in the industry. First of all, it has 200x wagering requirements, much higher than one would generally expect. Yet, it can be used on progressive jackpots, which is a seldom-seen situation.

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Disclaimer Gambling Addiction

Problem gambling is a severe condition that can take a toll on your personal life. KingCasinoBonus is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

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Captain Cooks Casino MrQ Casino Ladbrokes Casino Duelz Casino Hot Streak Casino The Vic Casino
Welcome Offer Is For New Customers Only. The Minimum First Deposit Required Is £5, For All Subsequent Deposits The Minimum Deposit Is £10. The 100 Chances Are Credited As A £25 Bonus And Players Can Wager 100 Times At £0.25 On The Mega Moolah Slot Machines. A Two Hundred Times Wagering Requirement Applies On All Bonuses And Certain Games Contribute A Different Percentage To The Wagering Requirement First deposit only. Min deposit & spend £10. Max 30 spins on Big Bass Bonanza Megaways at 20p per spin. Spins credited upon spend of £10 New Casino players only. Deposit required. Min stake £10 on qualifying games. 40x wager reqs (bonus only) on selected games. 24hrs to accept. Bonus valid for 48hrs. Certain deposit types excluded. Bets covering >70% of Roulette table excluded 18+ new players only. Min deposit: £20. Max £100 bonus. Max bet with active bonus: £2. Wagering required 100% match bonus: 30x deposit + bonus. Max win from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row. Max Free Spins winnings: £100. Free Spins winnings credited as bonus money with 45x wagering & 3 days expiry. Deposit bonus & Free Spins wins are forfeited 30 days after bonus is credited if the wagering is not met. Game weighting and restrictions apply. Play Responsibly www.begambleaware.org. First deposit only. Min deposit and stake £20 on slots only. Promo code BASS20 required. Max 100 cash spins. Max one claim during promo period. Spins valid on Big Bass Bonanza. Total spin winnings capped at £200 per claim. Welcome Package. 1st deposit offer: Min dep £20. Both bonus and spins valid for 7 days from claim date. up to bonus £100. Bonus & wins playable on selected slots . WR on bonus: 35x (deposit+bonus), max convertible rate from bonus is 5x. Max free spins is 50. Free spins & winnings playable on Fishin Frenzy Megaways, WR on free spins is 35x, max Free Spins convertible amount is £20

Look & Feel

4.4

Look & Feel

5.0

Look & Feel

5.0

Look & Feel

4.5

Look & Feel

5.0

Look & Feel

4.5

Payout Speed

3.9

Payout Speed

4.2

Payout Speed

4.2

Payout Speed

3.6

Payout Speed

3.3

Payout Speed

4.2

Bonuses

3.5

Bonuses

4.0

Bonuses

3.5

Bonuses

3.0

Bonuses

4.5

Bonuses

3.0

Customer Service

4.5

Customer Service

4.5

Customer Service

4.5

Customer Service

4.5

Customer Service

4.5

Customer Service

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Captain Cooks Casino Review Process

We create our reviews with one purpose in mind – to provide British players with all the essential information about the platform’s design, ease of use, and overall feel.

On that note, we take our job seriously by evaluating all key aspects that an operator must have – starting with the platform’s trustworthiness. In addition to that, we always check that the site follows UK gambling regulations and applies security measures.

Our team mainly focuses on the operator’s games and game providers. Besides testing the games to ensure they are not lagging or crashing, we also focus on minor details, such as game organisation, accessibility and ease of use.

In order to get a broader picture of the platform, we up the ante by going through the entire registration and account verification process, so you’ll know what to expect if you click the Sign-up button.

By checking all the boxes, we strive to make a valid and meticulous final judgement to give the British players the best possible experience.

Our Expert Reviewers Tested and Found

📲 Registration Process

2 mins

🪪 KYC Process

2 days

🎮 Game Types

Keno, Bingo, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

🎲 Live games

0

🎰 Slots

350

💳 Deposit Methods

Bank Transfer, Ecopayz, Paysafecard, Skrill 1-Tap, Skrill Moneybookers, MuchBetter, Neteller, PayPal, Maestro, MasterCard, Visa

🏦 Withdrawal Methods

Bank Transfer, Ecopayz, Skrill Moneybookers, MuchBetter, Neteller, PayPal, Maestro, MasterCard, Visa

✅ Min deposit

£ 10

🟥 Bonus code

Not Required

How we Perform our Tests

Bonus claimed

Yes

Deposit sum

£ 10

Deposit method

Skrill Moneybookers

Game types played

Slots

Withdrawal sum

£0

Last Checked

December 22, 2022

Captain Cooks Casino Registration Process Preview

Captain Cooks Casino Look & Feel 4.4 /5

All players who are into minimalism will appreciate the platform’s design. Namely, the page consists of two main colours – black and yellow.

While some might find the site’s interface a bit outdated, it redeems itself with its functionality. In other words, you can access all sections through tabs, including your account, the cashier, and the games library. All games are categorised, so you won’t have any problems navigating the page.

How to Complete the Captain Cooks Casino Login Process?

  1. Tap the Play here button in the page’s upper right corner.
  2. Fill out the registration form by entering your first and last name.
  3. Now, put your date of birth, gender, and email address.
  4. Next, choose your occupation.
  5. Enter your country, city, postal code, house number, and street name.
  6. Enter your mobile number and desired currency.
  7. Write your password.
  8. Tap the Create Account button.

How to Verify Captain Cooks Casino Account?

  1. Enter your email.
  2. Send a copy of your ID and proof of address to [email protected]
  3. Wait for the operator to send you a confirmation email.

Once your account is verified, you can play the games, make deposits and claim

KYC Documents

  • Passport
  • Driver’s licence
  • Documents confirming residence
  • Proof of ownership of the financial accounts
  • Player’s source of funds
  • Front and back images of debit cards
  • Bank account statements
  • Proof of regular income
  • Proof of savings origins

How to Close Captain Cooks Casino Account?

  1. Contact the operator’s support team via email.
  2. State the reason for closing the account.
  3. Wait for them to complete the process.

Captain Cooks Casino Desktop Preview

As mentioned above, the site loads quickly due to its minimalistic design. All games are categorised under the New Games, Last Played, 5 Reel Slots, 3 Reel Slots, Progressives, Table Games, Video Pokers, and Variety Tabs.

You’ll also find all the essential information about the platform’s privacy policy and terms and conditions at the bottom of the page. We explored all of these while doing our Captain Cooks Casino review.

Once you verify your account, you’ll be able to play any game. However, the site doesn’t offer a search bar, and you can’t search for games using filters. Regarding the desktop version, you don’t have to download it in order to use it.

Captain Cooks Casino Mobile Preview

The platform’s mobile design and graphics are almost identical to the desktop version. However, the mobile version’s layout is more convenient to use.

For example, you’ll find only one Menu tab, which contains information about the games, a list of winners, a contact page, and information about bonuses. Furthermore, the games are more organised, and you can use the search bar to find a particular game.

You can also navigate the page and play the games without downloading the app. In fact, the site’s lobby is optimised to run on any iOS and Android devices, as long as they support HTML5. We can confirm the platform runs smoothly on all platforms.

Captain Cooks Casino App Preview

The platform offers a dedicated app for Android devices. In other words, iOS users can only use the browser version.

You can download the Android app via Google Play Store. The app is compatible with Android 5.0 and up devices. It only takes 1.79 MB, and it has been downloaded more than 100 times. The application was last updated on November 21, 2022.

Download the Captain Cooks Casino App for Android

  1. Open Google Play Store.
  2. Use the search bar to find the platform’s app.
  3. Click to Install.

Captain Cooks Casino Slot Games 4 /5

Out of 500+ games on the platform, more than 350 are slot games. On that note, you’ll find different slot games, from 3 and 5 reel slots to video and progressive jackpots, all provided by the industry’s giant – Microgaming. On average, most slots have 10 paylines.

In case you can’t find a particular game, you can use the game search bar, but only if you’re using the mobile version. However, the search bar won’t help you filter the titles by software providers. Likewise, the site is updated with new games every month.

While the slots vary in themes, paylines, and payouts, the platform’s stars are its progressive slot games, such as Cash Splash and Atlantean Treasures Mega Moolah. Additionally, players will find plenty of tips on how to get the most out of slot games.

Best Captain Cooks Casino Slots

  1. Immortal Romance
  2. Mega Moolah
  3. Thunderstruck II
  4. Game of Thrones
  5. Tomb Raider
  6. Book of Oz
  7. 9 Masks Of Fire
  8. Links of Ra
  9. Terminator 2
  10. Mystic Dreams

Highest RTP Slots From Captain Cooks Casino

  • Hot Ink – 97.50%
  • Bikini Party – 97.49%
  • Dragon Dance – 97.49%
  • Reel Gems – 97.49%
  • MegaSpin: High 5 – 97.43%
  • Jungle 7s – 97.43%
  • Mad Dash – 97.10%
  • Mardi Gras – 97.00%
  • 7 Oceans – 97.00%
  • Crazy 80’s – 96.94%

Slots We Tested

Game Provider RTP
Mega MoolahMicrogaming88.12 %
ThunderstruckMicrogaming96.1 %
Cool BuckMicrogaming96 %
HighlanderMicrogaming96.2 %
Game of Thrones 243 WaysMicrogaming95.07 %

Slots Game Types

  • 5 Reel Slots: 340+
  • 3 Reel Slots: 5+
  • Progressive slots: 10+

You’ll find a variety of online slot machines with varying themes, RTPs, and bonus features. You can check them out by category or use the mobile search filter to locate a particular title.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots

Captain Cooks Casino Live Casino 1 /5

The platform doesn’t host any live dealer tables at the moment. However, you will find several regular tables of Blackjack, Roulette and Baccarat. Besides that, there are also many Video Poker options.

RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
CrapsCraps
Table gamesTable games
Video PokerVideo Poker

Captain Cooks Casino Table Games

  • Roulette
  • Blackjack
  • Baccarat
  • Poker
  • Keno
  • Craps

There are several versions of the mentioned table games. For example, you can play American, French, or European Roulette, as well as Vegas Strip, European, Multihand, or Classic Blackjack.

Yet, if you decide to play classic Blackjack, you’ll play with a single 52-card deck. The minimum deposit for playing online Blackjack is £1.

Captain Cooks Casino Payments 3.9 /5

Payment Min deposit Max deposit min withdrawal Max withdrawal Withdrawal time
Visa £ 10 No limit £ 10 No limit 1-3 days
MasterCard £ 10 No limit £ 10 No limit 1-3 days
Maestro £ 10 No limit £ 10 No limit 1-3 days
PayPal £ 10 No limit £ 10 No limit 1-2 days
Skrill 1-Tap £ 10 No limit N/A N/A N/A
Skrill Moneybookers £ 10 No limit £ 10 No limit 1-2 days
Neteller £ 10 No limit £ 10 No limit 1-2 days
Ecopayz £ 10 No limit £ 10 No limit 1-2 days
MuchBetter £ 10 No limit £ 10 No limit 1-2 days
Paysafecard £ 10 No limit N/A N/A N/A
Bank Transfer £ 10 No limit £ 10 No limit 1-7 days

British players can make deposits using credit and debit cards, prepaid vouchers, e-wallets, and bank transfers. At the same time, to withdraw your winnings, you can use debit cards, bank transfers, and e-wallets.

There are no maximum deposit and maximum withdrawal limits. However, there is one exception. Namely, if your total winnings exceed your total deposits, you’ll be allowed to take out only £4000 per week.

Captain Cooks Casino Deposit Process

  1. Log into your account.
  2. Tap the Banking tab located at the bottom of the page.
  3. Go to the Deposit option.
  4. Select your preferred payment method.
  5. Enter the amount you wish to deposit.
  6. Confirm the transaction.

What Is the Captain Cooks Casino Minimum Deposit?

The minimum first deposit for new players is £5. For all subsequent deposits, the minimum amounts to £10, regardless of the payment option.

Captain Cooks Casino Withdrawal Process

  1. Log into your account.
  2. Tap the Banking tab located at the bottom of the page.
  3. Go to the Withdrawal option.
  4. Select your preferred withdrawal method.
  5. Enter the amount you wish to withdraw.
  6. Submit your request.
  7. Wait for the withdrawal request to get approved.

Captain Cooks Casino Withdrawal Time

Withdrawal requests for all payment methods are usually pending for 48 hours. However, depending on your withdrawal method, you can claim your winnings between one and seven days.

For example, you’ll have to wait from 1–2 business days for debit cards, 1–7 business days for bank transfers, and 1–2 business days for e-wallets.

Reasons for Captain Cooks Casino Payout Problems

  • You have more than one account
  • Your registration details are incomplete or incorrect
  • You’ve disclosed your account login details to a third party
  • The account verification process has not been completed
  • Your account is linked to some form of fraudulent activity
  • The financial account you’re using for deposits and withdrawals is not the same as the one registered on the platform’s account

Captain Cooks Casino Fees

There are no deposit and withdrawal fees for most payment options according to our Captain Cooks Casino review. However, UK players will have to pay withdrawal fees for direct bank transfers – £30.00 if they take out less than £3000 and £60.00 if they withdraw over £3000. In addition to that, there is a 2.5% conversion fee.

Captain Cooks Casino Payments vs Other Casino Payments

Captain Cooks CasinoSin SpinsKlasinoMr Vegas888 CasinoCoral CasinoGenting CasinoCasinoCasino
Visa
MasterCard
Maestro
Boku (Pay By Mobile)
Pay by phone
PayPal
Neteller
MuchBetter
Skrill Moneybookers
Skrill 1-Tap

Captain Cooks Casino Licensing & Security 5 /5

Casino Trustworthiness Details

Casino Company

Apollo Entertainment Limited

Year of establishment

2000

Company No. of Employees

Not disclosed

Accepted Currencies

GBP, CAD, EUR, USD

Company Registration Number

C-45483

Address

122, Andrea Debono Street Naxxar NXR 4030 Malta

The company is managed by Apollo Entertainment Limited, an LLC which operates from Naxxar, Malta, under the MGA and the UK Gambling Commission licences. Furthermore, the platform is eCOGRA approved, meaning an accredited testing agency tests all games.

Captain Cooks Casino Sister Sites

  • Grand Mondial
  • Zodiac Casino
  • Yukon Gold
MGA MGA
MGA/B2C/164/2008
UK Gambling Commission UK Gambling Commission
38620

Captain Cooks Casino is Legit?

The site proves its legitimacy through the following licences:

  • Malta Gaming Authority
  • UK Gambling Commission

Is Captain Cooks Casino Safe?

Fair play and responsible gambling are ensures via these security measures:

  • GamStop
  • SSL encryption
  • GamCare
  • eCOGRA

Captain Cooks Casino customer service 4.5 /5

There are a couple of available channels for customer support, including email, 24/7 live chat, and a dedicated FAQ section. Below you’ll see what’s the best way to reach out to the platform’s helper agents and how long you’ll have to wait to get an answer.

How to Contact Captain Cooks Casino?

Tap the Contact Us button at the top of the page and choose the live chat option, or select the question from the list regarding your issues.

If you opt for the live chat option, you will first be greeted with a generic message. However, this is where the chatbot option ends. Once you ask a question, you’ll be connected to a live agent. We got to speak to Rose, who answered our inquiry in less than 5 minutes.

Moreover, you can also get in touch with the operator’s customer service via email at [email protected]

How We Tested Customer Support?

The first thing we pay attention to when we test customer service is their availability and speed of response. Moreover, we also take into consideration the approach live agents have towards the problem, their willingness to solve the issue and their courtesy.

In this case, the support team was more than helpful with their answers offered by live chat and email. Although the company states that they usually process their emails within 48 hours, we managed to get a response from the support team in about 6 hours.

Furthermore, we had no issues with the live chatbot as it directly transferred us to a real agent, and we got helpful answers in less than a few minutes.

Phone:
No phone available
Live chat:
Yes, 24/7

Loyalty 4 /5

All players who make a deposit will automatically be enrolled in the platform’s Loyalty Program, which is made of six tiers – Green, Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with different benefits for players.

The principle of accumulating points is simple – the more you play, the higher your level will be and the better the rewards.

Level Benefits

Green

VIP points, weekly bonuses and giveaways

Bronze

VIP points, weekly bonuses and giveaways

Silver

VIP points, weekly Captain Cooks Casino bonuses and giveaways

Gold

VIP points, VIP loyalty membership card, exclusive Captain Cooks Casino bonuses and giveaways, birthday bonuses, high roller bonuses

Platinum

VIP points, VIP loyalty membership card, exclusive Captain Cooks Casino bonuses and giveaways, birthday bonuses, high roller bonuses, birthday presents, personal VIP host

Diamond

VIP points, VIP loyalty membership card, exclusive Captain Cooks Casino bonuses and giveaways, birthday bonuses, high roller bonuses, birthday presents, personal VIP host, sporting tickets

What to Look Forward to at Captain Cooks Casino

  • No limit to your monthly withdrawals
  • Several progressive jackpots
  • More than 10 payment methods, including cards, e-wallets and prepaid vouchers
  • Impressive VIP programme that can be accessed across the Casino Rewards network

Captain Cooks Casino’s Flaws but Not Dealbreakers

  • No live dealer games
  • Outdated interface
  • The games are supplied only by Microgaming

What Captain Cooks Casino is Great for

This platform stands out due to its impressive VIP scheme that offers numerous perks for loyal players. Some of these include exclusive promotions, personal VIP hosts and several giveaways, among others.

Is Captain Cooks Casino the Best Choice for You?

You may find this site suitable if you prefer trying out a diverse collection of slots and jackpots, or make deposits with several methods. Yet, note that no live dealer tables are available as of now.