Captain Cooks Casino Bonus Codes, Offers and Expert Review (2023)

How Our Experts Evaluate & Rate Captain Cooks Casino | Complete Review

We create our reviews with one purpose in mind – to provide British players with all the essential information about the platform’s design, ease of use, and overall feel.

On that note, we take our job seriously by evaluating all key aspects that an operator must have – starting with the platform’s trustworthiness. In addition to that, we always check that the site follows UK gambling regulations and applies security measures.

Our team mainly focuses on the operator’s games and game providers. Besides testing the games to ensure they are not lagging or crashing, we also focus on minor details, such as game organisation, accessibility and ease of use.

In order to get a broader picture of the platform, we up the ante by going through the entire registration and account verification process, so you’ll know what to expect if you click the Sign-up button.

By checking all the boxes, we strive to make a valid and meticulous final judgement to give the British players the best possible experience.

Captain Cooks Casino Overview | Our Reviewer's Findings

Method for Ensuring Data Accuracy

Captain Cooks Casino Registration Process Preview

Captain Cooks Casino Look & Feel 4.4 /5

All players who are into minimalism will appreciate the platform’s design. Namely, the page consists of two main colours – black and yellow.

While some might find the site’s interface a bit outdated, it redeems itself with its functionality. In other words, you can access all sections through tabs, including your account, the cashier, and the games library. All games are categorised, so you won’t have any problems navigating the page.

How to Complete the Captain Cooks Casino Login Process?

1. Tap the Play here button in the page’s upper right corner.
2. Fill out the registration form by entering your first and last name.
3. Now, put your date of birth, gender, and email address.
4. Next, choose your occupation.
5. Enter your country, city, postal code, house number, and street name.
6. Enter your mobile number and desired currency.
7. Write your password.
8. Tap the Create Account button.

How to Verify Captain Cooks Casino Account?

1. Enter your email.
2. Send a copy of your ID and proof of address to [email protected].
3. Wait for the operator to send you a confirmation email.

Once your account is verified, you can play the games, make deposits and claim

KYC Documents

• Passport
• Driver’s licence
• Documents confirming residence
• Proof of ownership of the financial accounts
• Player’s source of funds
• Front and back images of debit cards
• Bank account statements
• Proof of regular income
• Proof of savings origins

How to Close Captain Cooks Casino Account?

1. Contact the operator’s support team via email.
2. State the reason for closing the account.
3. Wait for them to complete the process.

Captain Cooks Casino Desktop Preview

As mentioned above, the site loads quickly due to its minimalistic design. All games are categorised under the New Games, Last Played, 5 Reel Slots, 3 Reel Slots, Progressives, Table Games, Video Pokers, and Variety Tabs.

You’ll also find all the essential information about the platform’s privacy policy and terms and conditions at the bottom of the page. We explored all of these while doing our Captain Cooks Casino review.

Once you verify your account, you’ll be able to play any game. However, the site doesn’t offer a search bar, and you can’t search for games using filters. Regarding the desktop version, you don’t have to download it in order to use it.

Captain Cooks Casino Mobile Preview

The platform’s mobile design and graphics are almost identical to the desktop version. However, the mobile version’s layout is more convenient to use.

For example, you’ll find only one Menu tab, which contains information about the games, a list of winners, a contact page, and information about bonuses. Furthermore, the games are more organised, and you can use the search bar to find a particular game.

You can also navigate the page and play the games without downloading the app. In fact, the site’s lobby is optimised to run on any iOS and Android devices, as long as they support HTML5. We can confirm the platform runs smoothly on all platforms.

Captain Cooks Casino App Preview

The platform offers a dedicated app for Android devices. In other words, iOS users can only use the browser version.

You can download the Android app via Google Play Store. The app is compatible with Android 5.0 and up devices. It only takes 1.79 MB, and it has been downloaded more than 100 times. The application was last updated on November 21, 2022.

Download the Captain Cooks Casino App for Android

1. Open Google Play Store.
2. Use the search bar to find the platform’s app.
3. Click to Install.

Captain Cooks Casino Slot Games 4 /5

Out of 500+ games on the platform, more than 350 are slot games. On that note, you’ll find different slot games, from 3 and 5 reel slots to video and progressive jackpots, all provided by the industry’s giant – Microgaming. On average, most slots have 10 paylines.

In case you can’t find a particular game, you can use the game search bar, but only if you’re using the mobile version. However, the search bar won’t help you filter the titles by software providers. Likewise, the site is updated with new games every month.

Best Captain Cooks Casino Slots

1. Immortal Romance
2. Mega Moolah
3. Thunderstruck II
4. Game of Thrones
5. Tomb Raider
6. Book of Oz
7. 9 Masks Of Fire
8. Links of Ra
9. Terminator 2
10. Mystic Dreams

Highest RTP Slots From Captain Cooks Casino

• Hot Ink – 97.50%
• Bikini Party – 97.49%
• Dragon Dance – 97.49%
• Reel Gems – 97.49%
• MegaSpin: High 5 – 97.43%
• Jungle 7s – 97.43%
• Mad Dash – 97.10%
• Mardi Gras – 97.00%
• 7 Oceans – 97.00%
• Crazy 80’s – 96.94%

Slots Game Types

• 5 Reel Slots: 340+
• 3 Reel Slots: 5+
• Progressive slots: 10+

You’ll find a variety of online slot machines with varying themes, RTPs, and bonus features. You can check them out by category or use the mobile search filter to locate a particular title.

Slots

Jackpots

Classic Slots

Captain Cooks Casino Live Casino 1 /5

The platform doesn’t host any live dealer tables at the moment. However, you will find several regular tables of Blackjack, Roulette and Baccarat. Besides that, there are also many Video Poker options.

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Captain Cooks Casino Table Games

• Roulette
• Blackjack
• Baccarat
• Poker
• Keno
• Craps

There are several versions of the mentioned table games. For example, you can play American, French, or European Roulette, as well as Vegas Strip, European, Multihand, or Classic Blackjack.

Yet, if you decide to play classic Blackjack, you’ll play with a single 52-card deck. The minimum deposit for playing online Blackjack is £1.

Captain Cooks Casino Payments 3.9 /5

Payment	Min deposit	Max deposit	min withdrawal	Max withdrawal	Withdrawal time
	£10	No limit	£10	No limit	1-3 days
	£10	No limit	£10	No limit	1-3 days
	£10	No limit	£10	No limit	1-3 days
	£10	No limit	£10	No limit	1-2 days
	£10	No limit	N/A	N/A	N/A
	£10	No limit	£10	No limit	1-2 days
	£10	No limit	£10	No limit	1-2 days
	£10	No limit	£10	No limit	1-2 days
	£10	No limit	£10	No limit	1-2 days
	£10	No limit	N/A	N/A	N/A
	£10	No limit	£10	No limit	1-7 days

British players can make deposits using credit and debit cards, prepaid vouchers, e-wallets, and bank transfers. At the same time, to withdraw your winnings, you can use debit cards, bank transfers, and e-wallets.

Captain Cooks Casino Deposit Process

1. Log into your account.
2. Tap the Banking tab located at the bottom of the page.
3. Go to the Deposit option.
4. Select your preferred payment method.
5. Enter the amount you wish to deposit.
6. Confirm the transaction.

What Is the Captain Cooks Casino Minimum Deposit?

The minimum first deposit for new players is £5. For all subsequent deposits, the minimum amounts to £10, regardless of the payment option.

Captain Cooks Casino Withdrawal Process

1. Log into your account.
2. Tap the Banking tab located at the bottom of the page.
3. Go to the Withdrawal option.
4. Select your preferred withdrawal method.
5. Enter the amount you wish to withdraw.
6. Submit your request.
7. Wait for the withdrawal request to get approved.

Captain Cooks Casino Withdrawal Time

Withdrawal requests for all payment methods are usually pending for 48 hours. However, depending on your withdrawal method, you can claim your winnings between one and seven days.

For example, you’ll have to wait from 1–2 business days for debit cards, 1–7 business days for bank transfers, and 1–2 business days for e-wallets.

Reasons for Captain Cooks Casino Payout Problems

• You have more than one account
• Your registration details are incomplete or incorrect
• You’ve disclosed your account login details to a third party
• The account verification process has not been completed
• Your account is linked to some form of fraudulent activity
• The financial account you’re using for deposits and withdrawals is not the same as the one registered on the platform’s account

Captain Cooks Casino Fees

There are no deposit and withdrawal fees for most payment options according to our Captain Cooks Casino review. However, UK players will have to pay withdrawal fees for direct bank transfers – £30.00 if they take out less than £3000 and £60.00 if they withdraw over £3000. In addition to that, there is a 2.5% conversion fee.

Captain Cooks Casino Payments

Captain Cooks Casino Licensing & Security 4.5 /5

The company is managed by Apollo Entertainment Limited, an LLC which operates from Naxxar, Malta, under the MGA and the UK Gambling Commission licences. Furthermore, the platform is eCOGRA approved, meaning an accredited testing agency tests all games.

Captain Cooks Casino Sister Sites

These are arguably the best Casino Rewards sister sites:

1. Grand Mondial
2. Zodiac Casino
3. Yukon Gold

MGA

MGA/B2C/164/2008

UK Gambling Commission

38620

Captain Cooks Casino is Legit?

The site proves its legitimacy through the following licences:

• Malta Gaming Authority
• UK Gambling Commission

Is Captain Cooks Casino Safe?

Fair play and responsible gambling are ensures via these security measures:

• GamStop
• SSL encryption
• GamCare
• eCOGRA

Captain Cooks Casino customer service 4.5 /5

There are a couple of available channels for customer support, including email, 24/7 live chat, and a dedicated FAQ section. Below you’ll see what’s the best way to reach out to the platform’s helper agents and how long you’ll have to wait to get an answer.

How to Contact Captain Cooks Casino?

Tap the Contact Us button at the top of the page and choose the live chat option, or select the question from the list regarding your issues.

If you opt for the live chat option, you will first be greeted with a generic message. However, this is where the chatbot option ends. Once you ask a question, you’ll be connected to a live agent. We got to speak to Rose, who answered our inquiry in less than 5 minutes.

Moreover, you can also get in touch with the operator’s customer service via email at [email protected].

How We Tested Customer Support?

The first thing we pay attention to when we test customer service is their availability and speed of response. Moreover, we also take into consideration the approach live agents have towards the problem, their willingness to solve the issue and their courtesy.

In this case, the support team was more than helpful with their answers offered by live chat and email. Although the company states that they usually process their emails within 48 hours, we managed to get a response from the support team in about 6 hours.

Furthermore, we had no issues with the live chatbot as it directly transferred us to a real agent, and we got helpful answers in less than a few minutes.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 4 /5

All players who make a deposit will automatically be enrolled in the platform’s Loyalty Program, which is made of six tiers – Green, Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with different benefits for players.

The principle of accumulating points is simple – the more you play, the higher your level will be and the better the rewards.

What to Look Forward to at Captain Cooks Casino

• No limit to your monthly withdrawals
• Several progressive jackpots
• More than 10 payment methods, including cards, e-wallets and prepaid vouchers
• Impressive VIP programme that can be accessed across the Casino Rewards network

Captain Cooks Casino’s Flaws but Not Dealbreakers

• No live dealer games
• Outdated interface
• The games are supplied only by Microgaming

What is Captain Cooks Casino Best For?

Captain Cooks Casino stands out due to its impressive VIP scheme that offers numerous perks for loyal players. Some of these include exclusive promotions, personal VIP hosts and several giveaways, among others.

Why Join Captain Cooks Casino?

You may find Captain Cooks Casino suitable if you prefer trying out a diverse collection of slots and jackpots or make deposits with several methods. Yet, note that no live dealer tables are available as of now.