This Captain Cooks Casino review analyses the site’s games and payment options. Besides that, we also test the available Captain Cooks Casino bonuses and support methods.
How we rate
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Affiliate Disclosure
KingCasinoBonus receives money from casino operators every time someone clicks on our links, influencing product placement. The compensation we receive does not impact our recommendation, advice, reviews and analysis in any way. Our content will always remain objective, independent, straightforward, and free from bias.
18+
Only players over 18 years old are allowed to play at online casinos, as stated by the United Kingdom law. KingCasinoBonus does not promote or advertise anything related to underage gambling! We are committed to supporting the fight against underage gambling by educating young people about the risks associated with gambling and helping parents protect their children from such dangers.
Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.
New punters at Captain Cooks Casino must deposit at least £5 to claim this bonus. You will then get 100 spins for progressive jackpots, which are just funds that the player has to set to £0.25 to be used 100 times. Afterwards, you must complete the wagering requirements set at a high 200x.
All subsequent deposits will still have a £5 minimum deposit requirement.
Pros & Cons
Pros
Low deposit required of just £5
The spins can be used on progressive slots
Cons
Very high wagering requirements of 200x
Bonus Verdict
This bonus is best played by punters with some experience in the industry. First of all, it has 200x wagering requirements, much higher than one would generally expect. Yet, it can be used on progressive jackpots, which is a seldom-seen situation.
Rate this Bonus
Welcome Offer Is For New Customers Only. The Minimum First Deposit Required Is £5, For All Subsequent Deposits The Minimum Deposit Is £10. The 100 Chances Are Credited As A £25 Bonus And Players Can Wager 100 Times At £0.25 On The Mega Moolah Slot Machines. A Two Hundred Times Wagering Requirement Applies On All Bonuses And Certain Games Contribute A Different Percentage To The Wagering Requirement T&C Apply, 18+
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Welcome Offer Is For New Customers Only. The Minimum First Deposit Required Is £5, For All Subsequent Deposits The Minimum Deposit Is £10. The 100 Chances Are Credited As A £25 Bonus And Players Can Wager 100 Times At £0.25 On The Mega Moolah Slot Machines. A Two Hundred Times Wagering Requirement Applies On All Bonuses And Certain Games Contribute A Different Percentage To The Wagering Requirement T&C Apply, 18+
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We create our reviews with one purpose in mind – to provide British players with all the essential information about the platform’s design, ease of use, and overall feel.
On that note, we take our job seriously by evaluating all key aspects that an operator must have – starting with the platform’s trustworthiness. In addition to that, we always check that the site follows UK gambling regulations and applies security measures.
Our team mainly focuses on the operator’s games and game providers. Besides testing the games to ensure they are not lagging or crashing, we also focus on minor details, such as game organisation, accessibility and ease of use.
In order to get a broader picture of the platform, we up the ante by going through the entire registration and account verification process, so you’ll know what to expect if you click the Sign-up button.
By checking all the boxes, we strive to make a valid and meticulous final judgement to give the British players the best possible experience.
Slots, Scratchcards, Keno, Bingo, Mobile Games, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker
🎲 Live games
0
🎰 Slots
350
💳 Deposit methods
Bank Transfer, Ecopayz, Paysafecard, Skrill 1-Tap, Skrill Moneybookers, MuchBetter, Neteller, PayPal, Maestro, MasterCard, Visa
🏦 Withdrawal methods
Bank Transfer, Ecopayz, Skrill Moneybookers, MuchBetter, Neteller, PayPal, Maestro, MasterCard, Visa
✅ Min deposit
£10
Bonus code
Not Required
Method for Ensuring Data Accuracy
Bonus claimed
Yes
Deposit sum
£10
Deposit method
Skrill Moneybookers
Game types played
Slots
Withdrawal sum
£0
Last checked
April 7, 2023
Captain Cooks Casino Registration Process Preview
Captain Cooks Casino Look & Feel 4.4 /5
All players who are into minimalism will appreciate the platform’s design. Namely, the page consists of two main colours – black and yellow.
While some might find the site’s interface a bit outdated, it redeems itself with its functionality. In other words, you can access all sections through tabs, including your account, the cashier, and the games library. All games are categorised, so you won’t have any problems navigating the page.
How to Complete the Captain Cooks Casino Login Process?
Tap the Play here button in the page’s upper right corner.
Fill out the registration form by entering your first and last name.
Now, put your date of birth, gender, and email address.
Next, choose your occupation.
Enter your country, city, postal code, house number, and street name.
Wait for the operator to send you a confirmation email.
Once your account is verified, you can play the games, make deposits and claim
KYC Documents
Passport
Driver’s licence
Documents confirming residence
Proof of ownership of the financial accounts
Player’s source of funds
Front and back images of debit cards
Bank account statements
Proof of regular income
Proof of savings origins
How to Close Captain Cooks Casino Account?
Contact the operator’s support team via email.
State the reason for closing the account.
Wait for them to complete the process.
Captain Cooks Casino Desktop Preview
As mentioned above, the site loads quickly due to its minimalistic design. All games are categorised under the New Games, Last Played, 5 Reel Slots, 3 Reel Slots, Progressives, Table Games, Video Pokers, and Variety Tabs.
You’ll also find all the essential information about the platform’s privacy policy and terms and conditions at the bottom of the page. We explored all of these while doing our Captain Cooks Casino review.
Once you verify your account, you’ll be able to play any game. However, the site doesn’t offer a search bar, and you can’t search for games using filters. Regarding the desktop version, you don’t have to download it in order to use it.
Captain Cooks Casino Mobile Preview
The platform’s mobile design and graphics are almost identical to the desktop version. However, the mobile version’s layout is more convenient to use.
For example, you’ll find only one Menu tab, which contains information about the games, a list of winners, a contact page, and information about bonuses. Furthermore, the games are more organised, and you can use the search bar to find a particular game.
You can also navigate the page and play the games without downloading the app. In fact, the site’s lobby is optimised to run on any iOS and Android devices, as long as they support HTML5. We can confirm the platform runs smoothly on all platforms.
Captain Cooks Casino App Preview
The platform offers a dedicated app for Android devices. In other words, iOS users can only use the browser version.
You can download the Android app via Google Play Store. The app is compatible with Android 5.0 and up devices. It only takes 1.79 MB, and it has been downloaded more than 100 times. The application was last updated on November 21, 2022.
Download the Captain Cooks Casino App for Android
Open Google Play Store.
Use the search bar to find the platform’s app.
Click to Install.
Captain Cooks Casino Slot Games 4 /5
Out of 500+ games on the platform, more than 350 are slot games. On that note, you’ll find different slot games, from 3 and 5 reel slots to video and progressive jackpots, all provided by the industry’s giant – Microgaming. On average, most slots have 10 paylines.
In case you can’t find a particular game, you can use the game search bar, but only if you’re using the mobile version. However, the search bar won’t help you filter the titles by software providers. Likewise, the site is updated with new games every month.
While the slots vary in themes, paylines, and payouts, the platform’s stars are its progressive slot games, such as Cash Splash and Atlantean Treasures Mega Moolah. Additionally, players will find plenty of tips on how to get the most out of slot games.
Best Captain Cooks Casino Slots
Immortal Romance
Mega Moolah
Thunderstruck II
Game of Thrones
Tomb Raider
Book of Oz
9 Masks Of Fire
Links of Ra
Terminator 2
Mystic Dreams
Highest RTP Slots From Captain Cooks Casino
Hot Ink – 97.50%
Bikini Party – 97.49%
Dragon Dance – 97.49%
Reel Gems – 97.49%
MegaSpin: High 5 – 97.43%
Jungle 7s – 97.43%
Mad Dash – 97.10%
Mardi Gras – 97.00%
7 Oceans – 97.00%
Crazy 80’s – 96.94%
Slots We Tested
Game
Provider
RTP
Mega Moolah
Microgaming
88.12 %
Thunderstruck
Microgaming
96.1 %
Cool Buck
Microgaming
96 %
Highlander
Microgaming
96.2 %
Game of Thrones 243 Ways
Microgaming
95.07 %
Slots Game Types
5 Reel Slots: 340+
3 Reel Slots: 5+
Progressive slots: 10+
You’ll find a variety of online slot machines with varying themes, RTPs, and bonus features. You can check them out by category or use the mobile search filter to locate a particular title.
Slots
Jackpots
Classic Slots
Captain Cooks Casino Live Casino 1 /5
The platform doesn’t host any live dealer tables at the moment. However, you will find several regular tables of Blackjack, Roulette and Baccarat. Besides that, there are also many Video Poker options.
Roulette
Baccarat
Blackjack
Craps
Table games
Video Poker
Captain Cooks Casino Table Games
Roulette
Blackjack
Baccarat
Poker
Keno
Craps
There are several versions of the mentioned table games. For example, you can play American, French, or European Roulette, as well as Vegas Strip, European, Multihand, or Classic Blackjack.
Yet, if you decide to play classic Blackjack, you’ll play with a single 52-card deck. The minimum deposit for playing online Blackjack is £1.
Captain Cooks Casino Payments 3.9 /5
Payment
Min deposit
Max deposit
min withdrawal
Max withdrawal
Withdrawal time
£10
No limit
£10
No limit
1-3 days
£10
No limit
£10
No limit
1-3 days
£10
No limit
£10
No limit
1-3 days
£10
No limit
£10
No limit
1-2 days
£10
No limit
N/A
N/A
N/A
£10
No limit
£10
No limit
1-2 days
£10
No limit
£10
No limit
1-2 days
£10
No limit
£10
No limit
1-2 days
£10
No limit
£10
No limit
1-2 days
£10
No limit
N/A
N/A
N/A
£10
No limit
£10
No limit
1-7 days
British players can make deposits using credit and debit cards, prepaid vouchers, e-wallets, and bank transfers. At the same time, to withdraw your winnings, you can use debit cards, bank transfers, and e-wallets.
There are no maximum deposit and maximum withdrawal limits. However, there is one exception. Namely, if your total winnings exceed your total deposits, you’ll be allowed to take out only £4000 per week.
Captain Cooks Casino Deposit Process
Log into your account.
Tap the Banking tab located at the bottom of the page.
Go to the Deposit option.
Select your preferred payment method.
Enter the amount you wish to deposit.
Confirm the transaction.
What Is the Captain Cooks Casino Minimum Deposit?
The minimum first deposit for new players is £5. For all subsequent deposits, the minimum amounts to £10, regardless of the payment option.
Captain Cooks Casino Withdrawal Process
Log into your account.
Tap the Banking tab located at the bottom of the page.
Go to the Withdrawal option.
Select your preferred withdrawal method.
Enter the amount you wish to withdraw.
Submit your request.
Wait for the withdrawal request to get approved.
Captain Cooks Casino Withdrawal Time
Withdrawal requests for all payment methods are usually pending for 48 hours. However, depending on your withdrawal method, you can claim your winnings between one and seven days.
For example, you’ll have to wait from 1–2 business days for debit cards, 1–7 business days for bank transfers, and 1–2 business days for e-wallets.
Reasons for Captain Cooks Casino Payout Problems
You have more than one account
Your registration details are incomplete or incorrect
You’ve disclosed your account login details to a third party
The account verification process has not been completed
Your account is linked to some form of fraudulent activity
The financial account you’re using for deposits and withdrawals is not the same as the one registered on the platform’s account
Captain Cooks Casino Fees
There are no deposit and withdrawal fees for most payment options according to our Captain Cooks Casino review. However, UK players will have to pay withdrawal fees for direct bank transfers – £30.00 if they take out less than £3000 and £60.00 if they withdraw over £3000. In addition to that, there is a 2.5% conversion fee.
The company is managed by Apollo Entertainment Limited, an LLC which operates from Naxxar, Malta, under the MGA and the UK Gambling Commission licences. Furthermore, the platform is eCOGRA approved, meaning an accredited testing agency tests all games.
Captain Cooks Casino Sister Sites
Grand Mondial
Zodiac Casino
Yukon Gold
MGA
MGA/B2C/164/2008
UK Gambling Commission
38620
Captain Cooks Casino is Legit?
The site proves its legitimacy through the following licences:
Malta Gaming Authority
UK Gambling Commission
Is Captain Cooks Casino Safe?
Fair play and responsible gambling are ensures via these security measures:
GamStop
SSL encryption
GamCare
eCOGRA
Captain Cooks Casino customer service 4.5 /5
There are a couple of available channels for customer support, including email, 24/7 live chat, and a dedicated FAQ section. Below you’ll see what’s the best way to reach out to the platform’s helper agents and how long you’ll have to wait to get an answer.
How to Contact Captain Cooks Casino?
Tap the Contact Us button at the top of the page and choose the live chat option, or select the question from the list regarding your issues.
If you opt for the live chat option, you will first be greeted with a generic message. However, this is where the chatbot option ends. Once you ask a question, you’ll be connected to a live agent. We got to speak to Rose, who answered our inquiry in less than 5 minutes.
Moreover, you can also get in touch with the operator’s customer service via email at [email protected]
How We Tested Customer Support?
The first thing we pay attention to when we test customer service is their availability and speed of response. Moreover, we also take into consideration the approach live agents have towards the problem, their willingness to solve the issue and their courtesy.
In this case, the support team was more than helpful with their answers offered by live chat and email. Although the company states that they usually process their emails within 48 hours, we managed to get a response from the support team in about 6 hours.
Furthermore, we had no issues with the live chatbot as it directly transferred us to a real agent, and we got helpful answers in less than a few minutes.
All players who make a deposit will automatically be enrolled in the platform’s Loyalty Program, which is made of six tiers – Green, Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with different benefits for players.
The principle of accumulating points is simple – the more you play, the higher your level will be and the better the rewards.
Level
Benefits
Green
VIP points, weekly bonuses and giveaways
Bronze
VIP points, weekly bonuses and giveaways
Silver
VIP points, weekly Captain Cooks Casino bonuses and giveaways
Gold
VIP points, VIP loyalty membership card, exclusive Captain Cooks Casino bonuses and giveaways, birthday bonuses, high roller bonuses
Platinum
VIP points, VIP loyalty membership card, exclusive Captain Cooks Casino bonuses and giveaways, birthday bonuses, high roller bonuses, birthday presents, personal VIP host
Diamond
VIP points, VIP loyalty membership card, exclusive Captain Cooks Casino bonuses and giveaways, birthday bonuses, high roller bonuses, birthday presents, personal VIP host, sporting tickets
What to Look Forward to at Captain Cooks Casino
No limit to your monthly withdrawals
Several progressive jackpots
More than 10 payment methods, including cards, e-wallets and prepaid vouchers
Impressive VIP programme that can be accessed across the Casino Rewards network
Captain Cooks Casino’s Flaws but Not Dealbreakers
No live dealer games
Outdated interface
The games are supplied only by Microgaming
What Captain Cooks Casino is Great for
This platform stands out due to its impressive VIP scheme that offers numerous perks for loyal players. Some of these include exclusive promotions, personal VIP hosts and several giveaways, among others.
Is Captain Cooks Casino the Best Choice for You?
You may find this site suitable if you prefer trying out a diverse collection of slots and jackpots, or make deposits with several methods. Yet, note that no live dealer tables are available as of now.