Cashmo UK Review 2022

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Casino overview

Cashmo UK is a 2019 Intouch Games Ltd brand. Intouch started out in 2001 as a slot machine-vending business. However, this changed in 2003, when it became a full-fledged casino company.

Intouch’s start

Its first contact with online gambling came in 2006 when it developed a mobile punting system. The system’s name was the Sound Storm Digital mp3 jukebox. The next pivotal moment in the casino’s history was 2007 – that’s when its first online brand, mFortune, came about at the ICE exhibition. 2010 is the beginning of PocketWin, as well as the moment when Intouch decided to separate its mobile features from the machine commerce business – this means that they both became branches of the enterprise.

2011 marks the beginning of 24/7 customer service, which is an advantage in our Cashmo review.

Success

According to experts, Intouch Games is the largest privately-owned gambling company in the UK. The number of employees has been growing steadily in the late ’10s, with 2019 marking over 400 people in the company’s personnel.

In the UK, the number of all-time Intouch users exceeds five million.

Terms and conditions

All modifications of Terms will be announced before becoming official. The client must be 18 or over, and Cashmo UK will go to lengths to ensure that its players are of age.

Identity verification

Moreover, Cashmo casino may commence manual verifications – this means that it will ask the user to provide identifying documentation (i.e., driver’s licence/passport). Credit agencies and data aggregators will have access to customer information – however, this data disclosure will be handled as per GDPR regulations.

Certification

As Cashmo casino is an Intouch brand, it is one of the few online casinos certified by GamCare. Its certification belongs to the Advanced Level 2 category, meaning that it is one tier away from the highest GamCare level. This signifies that the casino displays several safer gambling measures for customers who wish to limit their gameplay quantity.

Privacy policy

Personal data comprises the information required for a Cashmo login (like one’s full name and place of residence) and any additional pieces of info that ensure one’s identity. Contact data, like one’s email address or phone number, fall under the same umbrella.

Financial, transaction, and technical data is also subject to processing and retention on Cashmo’s part.

Working with customer info can help the casino personalise marketing material and issue communications that directly target the user in question.

If one cannot provide this type of personal information, Cashmo UK might need to close their account. However, this will happen with prior notice.

Data is collected through forms present on the website, marketing preferences, and participation in bonuses or competitions that Cashmo hosts.

Transactions

The acceptable payment methods are Visa, Mastercard, Paysafecard, PayPal, and Pay by Phone Bill. The latter will get a dedicated subsection, as it has got multiple specific rules.

Customers must acknowledge that Cashmo casino might withdraw means of payment from the website at its sole discretion.

Payouts

In the case of withdrawals, the customer must know that they can retire funds through Visa, Mastercard, PayPal, and Bank Transfer. Non-depositors have got a maximum withdrawal limit of £5. This transaction type is likely to require one’s submitting additional documentation. The necessary documents include source(s) of funds and the proof that somebody owns the payment methods they use. Although withdrawals will generally go through internal processing in up to 24 hours, additional verification procedures might delay the transaction.

Non-depositors have a minimum withdrawal limit of £30 at Cashmo UK. Also, these users will receive their withdrawals in three working days.

Pay by Phone Bill

This method lowers the minimum limit for deposits. It is only viable for transfers of funds; withdrawals aren’t possible in the same way. The reason for that is that it is quite similar to a credit payment. Moreover, the customer will need to provide proof of their having paid the phone bill in question.

Characteristics

This mean of payment doesn’t require registration, meaning that it is one of the fastest ways to make a transaction. The minimum deposit is £3, meaning that clients can access the site’s full services with a quite low amount. Due to responsible gaming concerns, phone deposits are capped at £30 per day.

Cashmo promo codes

There are Cashmo bonus codes for extra spins, match bonuses, and funds resulting from making a qualifying deposit.

A new user may receive extra rounds upon registration and, after transferring funds, become eligible for a welcome package. This package would include a match bonus and locked spins (i.e., spins that are usable on a specific game or games).

In general, the spins will be valid for seven days, while other funds loading the bonus balance will have a validity period of 30 days since their activation.

Cashmo UK also offers Refer-a-Friend bonuses. If the customer invites a fellow player to the site, the two users will receive a reward in their promotional bankroll.

Wagering

Most promotions are subject to wagering requirements. The player will usually be asked to wager their bonus (or winnings from spins) forty times unless otherwise stated. Upon fulfilling this condition, the promotional balance amount will transfer to one’s real cash account.

Game of the Month promotions consist of users downloading a Cashmo game; upon download, they will receive extra rounds or monetary bonuses for said game.

Game contributions

Contributions to the staking requirement will vary by game category. As such, slots and bingo games will bear 100% contribution, while Blackjack and Roulette will supply ten per cent.

The stakes will apply, in this order, to:

• Bonus rounds;
• Cashable credit coming from bonuses;
• Cashable credit as a result of winnings;
• Deposit funds;
• Funds resulted from promos.

Progressive jackpots

Progressive jackpots start with a prize value of £50000, which can be subject to increases during gameplay. It is impossible to terminate the jackpot while it is live. Another piece of information concerning this promo type refers to payout speed – if Cashmo casino confirms that somebody has successfully claimed the prize amount, the funds will be transferred to the user immediately.

 Less well-known rules

If someone downloads a game containing a bonus, they may only claim the said bonus once.

Some games may offer promotional spins during gameplay. If somebody has got an offer containing extra spins, the reward they get in-game will replace the spins in their bonus balance.

Irregular play

Abusive or irregular play might result in the suspension of one’s subscription and the cancellation of all winnings and rewards associated with questionable actions. We will list a few of these actions:

• Opening duplicate accounts to redeem offers more than once;
• Syndicate betting;
• Low-risk wagers.

It’s also possible that the abusive player might lose rights to their real cash balance in some cases.

If one withdraws real cash while having an active bonus, they will face deductions from their bonus balance. More specifically, they will lose the same percentage of the promotional funds as they have withdrawn from the cashable bankroll.

Games

Given that Cashmo casino is an Intouch Games Limited brand, it only displays in-house features. It has got forty products, all of them belonging to the slots category. As mentioned above, when discussing the AGS and Intouch partnership, the most popular features produced by the parent company are Reel Royalty, Pick a Pot’ O Gold, and Money Grows On Trees. We must also mention Forbidden Forest Fruits, Fire and Gold, and Jurassic Wins.

Experience

Intouch is a company that focuses on developing mobile-friendly products. This means that, although Cashmo hasn’t got a dedicated mobile app, its features are compatible with smartphone devices. In other words, you have access to the same Cashmo bonus codes and products you would otherwise find on laptops.

Support

brands provide 24/7 customer help. The means of communication that Cashmo provides are phone, email, and live chat.

Users may call the number 01384885040. If they wish to be called back by an agent, they can request this via text message to 84988.

There are numerous ways to contact support, and 24/7 assistance ensures that clients receive answers to most inquiries; furthermore, customer reviews are favourable towards the agents’ helpfulness and courtesy.

Conclusion

In our Cashmo review, we discovered that withdrawals lower than £10 will receive a fee. Those who don’t deposit will also need to withdraw at least £30 per transaction; moreover, they will receive their retired funds in three working days. Compare this to the 24-hour timeframe for depositors, which is one of the fastest processing times you may get in the UK.

Another advantage is that Pay by Phone Bill depositors may transfer as little as £3. Phone bill deposits are virtually instant, but they are capped at £30 a day for safer gambling reasons. While this may be inconvenient to some players, we appreciate that the team tries to help people steer clear of large credits. Finally, customer support is always available and accessible through numerous means; players have shown appreciation for support agents, whether they operate through phone, chat, or email.