CasiGO UK Review 2022

Author: Amelia Thompson Updated:

We stopped upon CasiGo in our quest to review licenced casinos. Here, you can find out all about it. Contact info? Yes. How to claim a CasiGo casino bonus? Undoubtedly. So, tune in and check out our CasiGo casino review.

Rating

4.4 / 5

Look & Feel

4.3/5

Payout Speed

3.9/5

Games

4.6/5

Bonuses

3.9/5

Customer Service

4.8/5

Licensing

4.9/5

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Compare CasiGO Providers with Other Casinos

CasiGOCoralCashmoSlotaviaLadbrokesbet-at-homeLucky VegasCasoola Casino
Netent
Play'n Go
Pragmatic Play
Red Tiger Gaming
Eyecon
Slingo Originals
Dragonfish
Evolution Gaming
Blueprint Gaming
Betsoft

CasiGO Payments vs Other Casino Payments

CasiGOCoralCashmoSlotaviaLadbrokesbet-at-homeLucky VegasCasoola Casino
Visa
MasterCard
Maestro
Boku (Pay By Mobile)
Pay by phone
PayPal
Neteller
MuchBetter
Skrill Moneybookers
Skrill 1-Tap

CasiGO Review - Details

Summary

Website:

Number of games:

700

Types of games:

Mobile Games, Video Poker, Slingo, Arcade, Roulette, Slots, Blackjack, Table games, Scratchcards, Bingo, Classic Slots, Live casino, Baccarat, Jackpots

Game providers

Netent, Play'n Go, Red Tiger Gaming, Eyecon, Slingo Originals, Evolution Gaming, Blueprint Gaming, Quickspin, Gameburger Studios, Thunderkick, ELK Studios, Big Time Gaming, Wazdan, Microgaming, Inspired Gaming Group + other providers

Deposit and withdrawals

Deposit methods:

Neosurf, Citadel, Trustly, Bank Transfer, Paysafecard, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

Withdrawal methods:

Bank Transfer, Neosurf, Paysafecard, Skrill Moneybookers, PayPal, MasterCard, Visa

Min. deposit:

£ 10

Min. withdrawal:

£ 10

Max. cashout:

C$5,000/week

Payout time:

up to 2 business days

Currencies:

GBP

Additional information

Since:

2020

Company:

White Hat Gaming Limited

Phone:

Support:

Email, 24/7 Live Chat Support

Licenses:

MGA, UK Gambling Commission

Featured in

New Casinos 2022

Compare: CasiGO Review Ratings vs Other Casino Ratings

CasiGOCoralCashmoSlotaviaLadbrokesbet-at-homeLucky VegasCasoola Casino
Look & Feel4.34.74.83.84.744.24.2
Payout Speed3.94.84.83.54.53.94.43.6
Games4.64.83.54.34.63.94.34.3
Bonuses3.94.44.73.54.34.23.73.6
Customer Service4.84.14.33.94.64.544
Licensing4.95555555

CasiGo: An introduction

The brand belongs to White Hat Gaming Limited. This company originates from Malta, and it began its operations in 2012. Throughout the years, it saw significant expansion. In the news, it shows that the mother company plans to extend to the United States after signing a partnership with Penn Gaming. From a financial standpoint, it accrued over $43 million in sales. As such, it is a medium-to-high revenue company.

The firm also receives licensing from two regulatory bodies. For British players, the UKGC guarantees continuing supervision. In the EU, it’s the Malta Gaming Authority that evaluates operations.

The games CasiGo casino has to offer

The gambling site has over 700 titles for its British players. For easier navigation, one can filter the games by the following categories:

  • Slots;
  • Live casino;
  • Daily Jackpots;
  • Roulette;
  • Blackjack;
  • Jackpots;
  • Scratch cards;
  • Table options.

CasiGO Categories Games Preview

This is a filtering system based on the play type, but one can also select the most popular or the newest products featured on the website. Finally, there’s the option to filter the titles by provider.

What software suppliers are there?

According to the CasiGo casino review, this website has partnered with numerous providers. The user can visit a page listing all the developers and find out how many of their products are available on the platform. For instance, those who prefer Red Tiger or Play’n Go have over 100 titles to pick from each.

Now, for the full list of suppliers, we’ve got Red Tiger, Fantasma, Realistic, Microgaming, NetEnt, Inspired, Play’n Go, Relax, RT, Blueprint, Elk, IGT, Skywind, High 5 Games, 4ThePlayer, Green Tube, Snowborn, Eyecon, Scientific, Kalamba, Lightning Box, All 41 Studios, Crazy Tooth Studio, Northern Lights, AGS, PJ, Quickspin, Shuffle Master, Thunderkick, Just for the Win, Dice Lab, Nyx, Games Inc, Leander, Hacksaw, WMS, Wazdan, Core Gaming, Gameburger Studios, Revolver, Ainsworth, STHLM Gaming, Triple Edge, Push, BTG, Bally, Red 7 Mobile, Bulletproof, MD, Chance Interactive, Golden Rock, Mutuel Play, D-Tech, Pulse 8, Foxium, Rabcat, Meta Games Universal, Games Lab, Fortune Factory Studios, Asylum Labs, Live 5, Stormcraft, Slingshot, Merkur, Endemol, Neon Valley, Cayetano, Jade Rabbit, Fuga, BB Games, Pirates Gold, Sapphire, Reel NRG, Electric Elephant, Playko, Colossus, Reflex, Betdigital, Seven Deuce, Adoptit Publishing, Concept Gaming, Yoloplay, Wild Streak Gaming, Old Skool Studios, Blablabla, Touchstone, Storm Gaming, Spieldev, Spike Games, Games Warehouse, Multicommerce, Felt, Alchemy, Silverback, Side Studios, Gacha, Pear Fiction, Slingo, 1×2 Gaming, Gold Coin, Stakelogic, PG Soft, Iron Dog, Green Jade, Spin Play, Euro Star, Half Pixel, Black Pudding, Hurricane, Evolution, and Skillzzgaming.

How do jackpots work?

CasiGo UK has an extensive jackpot selection, with a propensity towards progressive ones. However, the Daily Jackpots section covers primarily games with fixed prizes. Regardless of the type, a jackpot is a slot or video poker game connected to a pot or a sum attainable by a player. For progressives, the more players there are, the higher the prize pool. Punters can only place bets on their real cash balance – bonus funds will not be compatible with this type of play. Furthermore, playing on a jackpot generally requires high-stake betting.

Some of the most famous titles accessible at CasiGo are:

Game Provider RTP

Mega Moolah

Microgaming

89%

Apollo – God of the Sun

Leander

97%

Reel King Mega

Red Tiger

96.17%

We only listed progressive jackpot titles, as there may be different daily jackpots over time.

Rules and codes for CasiGo bonuses

CasiGo casino bonuses consist mainly of extra spins and match offers. Generally, the rounds will work similarly to a match bonus – for every deposited pound, you may receive an extra turn. Besides these CasiGo bonuses, one can also enter the website’s VIP system. Each promotion will come with wagering requirements, which must be completed in specific periods:

  • 10 days for bonus spins;
  • 30 days for promotional funds. Winnings from extra rotations will also fall under this category.

Each month displays a promotions calendar to make the navigation easier for the player. Each promotional date is also coloured in a different way to inform the user of the bonus type.

Avoiding irregular play

CasiGo bonuses also come with strong anti-irregular play policies. The term ‘irregular play’ refers to numerous actions, including:

  • Low-risk betting;
  • Multiple customers betting as a group;
  • Playing with a promotional balance and closing the game mid-session, especially if the user later comes back to retrieve his winnings from the game.

One of the most frequent instances of abusive behaviour is called state game abuse. Here, the user completes most of the bonus stages with his promotional funds. However, he finishes the offer’s tasks with real cash, after the bonus has gone through wagering.

If the website identifies such practices, it will revoke the player’s promo. Then, it will begin further investigations, which may result in the loss of one’s account.

Generally, the maximum payout for extra spins bonuses is £50.

If you do not complete the wagering requirements during the promotional period, you will forfeit the bonus. Furthermore, you will renounce all winnings you have accrued from it.

What to know about banking transactions

Players may deposit with Visa, Mastercard, PayPal, Paysafecard, Neosurf, Skrill Moneybookers, Neteller, Maestro, Bank Transfer, and Instant Bank Payment.

The site will generally accept the same methods for withdrawals.

One must also acknowledge the transaction limits. It’s impossible to deposit or withdraw less than £10. On the other hand, the maximum cashable amount is £5,000 on a weekly basis, according to live chat.

How do payouts work?

When the player asks for a cashout, he will need to pick a payment method and confirm his password. The procedure is accessible by clicking on the ‘Cashier’ subsection from ‘My Account’. Then, the transaction will go through processing.

During processing, the casino team will verify the member’s details, and the payout will gain approval in two business days. The verification includes the client’s details and his compliance with the payment institution’s rules. From then on, each payment institution will review the transaction and issue it in its own time. The maximum waiting time for a CasiGo-approved payment method is three business days.

Get acquainted with the account

When a customer registers, he will need to provide personal details. One’s full name, address, date of birth, and contact info are all part of this registration form. These details will then need to be proven by submitting identity documentation.

CasiGo casino UK has several types of verification:

  1. Email – the member will receive an activation link, without which it’s impossible to continue playing. Failure to verify one’s email address will result in the account’s suspension. Furthermore, the offending user will receive his cash balance back.
  2. Age – the user must be older than 18 to play. To verify this aspect, the casino may request ID copies. Once more, someone’s inability to prove that they are of age will result in account closure.
  3. Additional checks – the gambling site can ask third-party institutions to review a client’s profile.
  4. AML – this refers to the source of funds checks. The player might need to submit copies of his payment method(s) and prove his legal, stable income.

If the casino determines that you used somebody else’s information or card, it will end your membership. Further investigations are also possible.

Where to ask for assistance

From live chat and email support teams, which operate 24 hours a day, seven days a week. To access them, the player must click the ‘Contact Us’ section from the website’s footer. From then on, he may choose the communication channel he prefers.

To reach the email customer support team, he has to send a message to [email protected]

Although the live chat answers promptly, their answers are imprecise. Often, they may be downright incorrect – for example, stating payment methods that aren’t available in your jurisdiction. We recommend you double-check support information, as it may end up making your experience more difficult.

All in all

CasiGo casino UK is a doubly licensed brand. Our CasiGo casino review revealed that there is a strict anti-abuse policy on the website. State game abuse, for example, is a prohibited practice, and it will lead to the closure of your account. There are also limits on your maximum winnings if you use an extra spin bonus: you cannot withdraw more than £50.

The website team will also go to lengths to verify the accuracy of your profile info. If they find any discrepancy, you might lose your membership. Our final mention goes to the live chat team, which we were not fond of: the agents may give you imprecise information.