PlayGrand Casino Review UK - 2024

How Our Experts Evaluate & Rate PlayGrand Casino

Our reviews aim to serve as a trustworthy and dependable source of information that British players can use to make educated decisions concerning gaming sites. To do so, we apply our methodology, which is both transparent and standardized, and, most importantly, objective.

First and foremost, our methodology is completely transparent, making it available and accessible for all players, regardless of their knowledge and experience. You can easily take our experts‘ methods and apply them yourself.

Moreover, this PlayGrand Casino review process approach is fully standardized to maintain its dependability. Because the methodology is standardized, you can expect to find the same conditions and benchmarks for all the platforms we analyze.

Finally, we maintain this methodology’s integrity and authenticity by isolating it from potential iGaming influences. That way, you can ensure the approach is as objective as possible.

Our review process focuses on several aspects of the platform, all of which can be decisive regarding a player’s experience. That is why we endeavor to ensure they meet the required standards.

PlayGrand Casino Overview | Our Reviewer's Findings

• Registration process 3 mins
• KYC process 1-2 days
• Live games 50
• Slots 1607
• Deposit methods 10
• Min deposit £10
• Live chat Yes, 24/7
• First Deposit Bonus 100% up to £100

Method for Ensuring Data Accuracy

• Bonus claimed Yes
• Deposit sum £25
• Deposit method Visa
• Game types played Slots
• Withdrawal sum £0
• Last checked April 2, 2024

Compare PlayGrand Casino

Top Alternatives	Visit casino	Visit casino	Visit casino	Visit casino
1St Deposit	100% up to £100	100% up to £50	100% up to £100	100% up to £100
No Deposit	30 Free Spins	-	-	-
Our Rating		See full review	See full review	See full review
Min deposit	£10	£10	£10	£10
Payout speed	1-2 days	1 day	1-2 days	1 day
Slots Games	1607	4560	900	950
Live Games	50	130	50	35
Online since	2013	2022	2017	2018

PlayGrand Casino Casino Look & Feel

4 /5

PlayGrand’s entire look and feel is sleek, immersive, and modernist. The dark grey tones that dominate the website’s design provide a singular experience focused on the gameplay instead of frivolous animations.

Not only does this design choice enable you to immerse yourself in the game content, but it also makes navigating the website much more straightforward. The crucial features are separated into two groups – one at the top of the screen and one at the bottom.

This platform doesn’t have a dedicated mobile app to download to your device, but UK punters can search for other casino applications in our list. However, the website is more than satisfactory, so we evaluate it with 4/5. It is up to you whether you use the desktop or the mobile version of the website.

Look and Feel Verdict

• Navigation: the site and the games are easy to navigate
• Loading speed: the site and games load fast, without interruptions
• Graphics & Design: modern design, with black, white, and pink elements
• Overall verdict: despite not having a mobile app, the site works smoothly on any browser. Also, the layout is clutter-free, ensuring an easy navigation.

PlayGrand Casino Slot Games

5 /5

Though online gaming platforms offer many games, players tend to gravitate most toward slot games. For that reason, PlayGrand, one of the best slot operators in the UK, provides a game repertoire of over 1600 slots with various designs and themes.

The operator of this gaming platform relies on dozens of software providers for its game content needs, explaining our top 5/5 evaluation for this section. These software providers include renowned names such as Alchemy Gaming, Big Time Gaming, Pragmatic Play, IGT, 1×2 Gaming, Spin Play, etc.

This platform doesn’t include pop-up information about the slots in its design, but finding that data is relatively simple. You need to open the game, where you will find information regarding the paylines, reels, providers, and game volatility.

Not only does this gaming site offer you an extensive number of slot games, but you will also discover an impressive variety of themes that guarantee your entertainment. You can pick from themes such as mythology, science fiction, gems, gold, Christmas, and many others.

Slots Verdict

This gaming platform provides UK gamblers access to over 1600 slots of various types and themes. Whether you are a classics enthusiast or would instead go with something newer as a video slot, this site will guarantee your entertainment. You will also have numerous chances to win the jackpot, as over 90 jackpot slots are available.

Slots Game Types

Slots

Jackpots

Classic Slots

Slingo

PlayGrand Casino Live Casino

5 /5

Though PlayGrand doesn’t offer an expansive live game repertoire, totaling just over 50, you can expect to find all the favorites. Thanks to the prominent software providers Evolution Gaming and Pragmatic Play, you can enjoy fair and high-quality betting opportunities. Our evaluation of this section is 5/5.

You can play your chosen game, whether you prefer Live Baccarat, Roulette, Blackjack, Monopoly, Poker, or something else. These games are distinctly marked by images of live dealers on their icons.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Live Dealer Games Verdict

The critical aspect of these live games is their immersive nature. Thanks to the high-definition live streams, utterly professional live dealers, and player chats, you can enjoy the atmosphere of a land-based establishment. However, you can search for other live baccarat sites, as this one does not offer many such games.

PlayGrand Casino Payments

3.7 /5

Payment	Min deposit	Max withdrawal
	£10	No limit
	£10	No Limit
	£10	No Limit
	£10	No Limit
	£10	N/A
	£10	No Limit
	£10	N/A
	£10	No Limit
	£10	N/A
	£10	N/A

PlayGrand prioritizes player satisfaction, so ten different payment methods are available. Whether you opt for a bank transfer, e-wallet transfer, or even debit card transfer, these methods are quick and allow minimum deposits and withdrawals of £10.

This gaming platform has an average withdrawal processing time of around two days, which explains our 3.7/5 rating. However, this processing time can be subject to change as several internal and external factors can influence it. The platform also lacks Muchbetter banking options.

Payments Verdict

• Payout time: One-two days
• Payment methods: 10 payment methods, including Visa, Trustly, Neteller, Skrill, and Paysafecard
• Payout limits: no withdrawal limit per month
• Overall verdict: multiple banking options and limitless cashouts per month. However, the payout can be lengthy, so you might want to stick with other fast payout sites.

If everything is alright, the average processing time is around 48 hours.

However, you should note that not all payment options are the same. So, even though bank transfers can take 3-5 days and credit and debit card transfers take between 1-3 days, an e-wallet transfer usually takes up to 1 day.

One small downside of PlayGrand is that unlike some of our other listed Neosurf casinos, you cannot use the voucher for withdrawals.

PlayGrand Casino Licensing & Security

5 /5

In our quest to provide UK players with information about the highest-quality gaming platforms, we ensure that an established gaming authority fully licenses each site we review.

In addition to the licensed status, a gaming site must contain player-protection measures, secure payment options, and an assortment of fair games.

Playgrand is a casino operated by White Hat, which means you can rest assured – the site will live up to the highest security measures, and games will receive regular and thorough audits from the independent third-party eCOGRA.

UK Gambling Commission and MGA license PlayGrand, and we allocate the highest 5/5 stars for this section, thanks to the standards they maintain within this site.

UK Gambling Commission

License number: 52894

MGA

License number: MGA/B2C/370/2017

PlayGrand Casino is Legit?

PlayGrand holds licenses from the UK Gambling Commission and Malta Gaming Authority – two of the most reputable regulators. This is a a legitimate and legal online gaming site.

PlayGrand Casino Customer Support

4.5 /5

PlayGrand’s customer support service has two different access points available to players. The first one is the live chat option, which is available 24/7 and guarantees an immediate response. On the other hand, you can message the email address; however, the response time is longer. We decided to rate this field with 4.5/5 since no phone support is available.

The live chat is accessible through the Live Chat button at the bottom of the screen. This button will take you to a page that contains a pink Live Chat button that you can use to open a chat window.

Alternatively, you can send an email to the following address: [email protected]. This address is also accessible through the Live Chat tab. Regardless of your option, you will be in touch with a real customer support agent, so you won’t waste any time dealing with bots.

As we set out to examine and assess the quality and professionalism of the customer support service, we sent several inquiries regarding the game selection and payment methods to the live chat. The responses we received were instant, detailed, and highly professional.

Once that part was complete, we turned our attention to the email channel. We sent questions regarding the security measures and self-exclusion tools. Even though the answer took about 24 hours to arrive, it was courteous, helpful, and quite in-depth.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty

1 /5

While this gaming platform doesn’t offer a VIP program, all players are treated as VIPs, especially regarding the promotions and rewards they can access. We scored this area with 1/5.

Our Verdict

We recommend PlayGrand to all UK players – rookies and seasoned veterans alike, as they can access numerous games, including slots, table games, live games, and jackpots among the 1600+ titles in the repertoire.  Whether you prefer to bet on table games or slots, you can use one of the ten payment methods to deposit money and start playing for as little as £10.

Despite offering multiple promotions, this site does not have a VIP club loyal bettors can enter.

Pros

• More than 1600 slots
• Over 100 iGaming developers, including NetEnt, IGT, and Eyecon
• 24/7 live chat
• Limitless cashouts per month
• Small minimum deposits and withdrawals of £10

Cons

• No apps are available to download from AppStore or Google Play
• The payout time might take up to 48 hours
• No loyalty program.

What is PlayGrand Casino Best For?

Where PlayGrand Casino shines is its unlimited withdrawals per month, allowing UK punters to cash out everything they win, including extensive jackpot prizes. You will not find this feature while accessing many gambling sites.

Why Join PlayGrand Casino?

Apart from a very accessible deposit amount of £10, PlayGrand welcomes UK players with more than 1600 slots. A 24/7 live chat assistance handles any issues you might have. On the other hand, the payout time varies and can reach two days, so you must be patient regarding this aspect.