Casilando Casino

Casilando Casino Bonuses & Review

Access professional takes on each Casilando Casino bonus. Our Casilando Casino review shows our expert’s verdicts after testing this site’s features.

Casilando Casino Review Ratings

Rating

4.1 / 5

Visit Casilando Casino
Bonuses
3.7/5
Loyalty
1/5
Rate casino
Amelia Thompson

Casino expert

Updated:

Casilando Casino Bonuses and Offers

Play

Bonus code:

NOT REQUIRED

Wagering

35 x B

Min. Deposit

£ 10

Max. Cashout

N/A

  • 20 registration spins on Book of Dead
  • 100% up to £100
  • 20 deposit spins on Book of Dead

Promotional Terms

Upon registration, you will receive 20 extra spins on Book of Dead. They come with a 35x wagering requirement and a £100 withdrawal limit.

To be eligible for the deposit bonus, you must make a payment of at least £10. Both bonus money and the deposit spins generated value come with a 35x rollover. The spins are available in the Book of Dead slot and expire after ten days. You have 30 days to fulfil the wagering requirements.

The highest bet with bonus money is limited to £5. There’s a lowest cashout limit of £10 for bonus funds.

Pros & Cons

Pros:

  • The selected slot game has a good payout rate of over 96%.

Cons:

  • Applied minimum cashout limit of £10.

Bonus Verdict

There’s a unique negative feature here of a minimum payout. This will cancel any generated value that’s under £10. The no-deposit offer outranks the deposit bonus since it has a reasonable number of spins with a good max cashout.

Rate this Bonus
New players only. Min deposit £20. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. BeGambleAware.org T&C Apply, 18+

Casilando Casino No Deposit Bonuses

Bonus code:

NOT REQUIRED

Wagering

35x W

Min. Deposit

£ 0

Max. Cashout

£100

  • 20 free spins on registration
  • 20 spins on first deposit

No Deposit Free Spins Details

These rotations will be granted upon registration and are only valid on Book of Dead. They carry a 35x wagering requirement, which must be complete before cashing out a maximum of £100.

Free Spins on Deposit Terms

The deposit spins can be played on Book of Dead only. Remember that they should be used within 10 days. Otherwise, they will expire.  These rounds must be played through 35 times, a requirement that should be met in no more than 30 days.

Pros and Cons

Pros:

  • The 35x wagering requirement is quite low for a no deposit offer
  • The maximum withdrawal of £100 surpasses the industry’s average
  • The promotion is compatible with all types of mobile devices

Cons:

  • You must verify your account to redeem this offer, which can be time-consuming
  • The spins can only be used on Book of Dead, so there’s less diversity
Rate this Bonus
New players only. Min deposit £10. Offer: 20 No-Deposit Spins on Book of Dead & 100% deposit match up to £300 + 20 Bonus Spins on Book of Dead. Bonus funds + spin winnings separate to cash funds and subject to 35x (bonus only) wagering req. Only bonus funds count towards wagering contribution. Welcome bonus max bet £5. Winnings from No-Deposit Spins capped at £100. Bonus funds valid 30 days, spins 10 days. Affordability checks apply

Alternative Bonuses - Best UK Offers for 2023

MrQ Casino logo
Play

Exclusive

4.2 / 5

Wagering

No wagering

Min. Deposit

£ 0

Max. Cashout

N/A

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MrQ Casino Bonus Codes
Free spins are only available to new customers who have successfully completed age verification and successfully verified their mobile number. Qualifying customers will receive 10 free spins on Squealin' Riches. The maximum stake per free spin bet is 20p. No maximum win. Free spins must be used within seven days of qualifying and any remaining spins after seven days will be revoked T&C Apply, 18+
Bonus Boss Casino logo

Exclusive

3.9 / 5

Wagering

40x W

Min. Deposit

£ 0

Max. Cashout

£50

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Bonus Boss Casino Bonus Codes
18+. New Players only. Upon Registration, up to 100 (30p) locked free spins to use on The Spinfather. 7 day expiry. Min deposit £10. Up to £300 Deposit Bonus available via 2 deposit boosts. Up to 50 (30p) locked free spins (FS) to use on The Spinfather on your first deposit. Up to 50 (30p) locked FS to use on The Spinfather on your second deposit. 40x wagering requirement on bonuses and FS wins. Wins paid as bonus credit. 30 days expiry from registration followed by 30 days expiry after each deposit. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Cashmo, Bonus Boss, Jammy Monkey. T+Cs apply. BeGambleAware.org

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Problem gambling is a severe condition that can take a toll on your personal life. KingCasinoBonus is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

Expired bonuses

Show more
Gift

♛ FIRST DEPOSIT BONUS: 100% UP TO £100 + 20 SPINS ON BOOK OF DEAD

Bonus code:

NOT REQUIRED

Wagering

35 x B

Min. Deposit

£ 20

Max. Cashout

N/A

At Casilando, there is an ongoing promotion for first depositors. You can claim it like this:

  • Visit Casilando via our promotional button;
  • Register;
  • Deposit.

The bonus will load immediately. Aside from its 35 x bonus funds wagering requirement, be aware that:

  1. The maximum betting limit is £5 and surpassing it will result in cancellation of the bonus;
  2. Game types and specific gaming products may contribute differently to the staking requirement;
  3. Unused spins and funds will expire in 10 and 30 days, respectively.

In order to learn all about this offer and Casilando’s policy, we suggest visiting its Terms and Conditions page.

Rate this Bonus
New players only. Min deposit £20. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £100 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. BeGambleAware.org

Compare Casilando Casino Bonuses with Others

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4.1 / 5

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100% Up To £100 + 20 Extra Spins at Casilando Casino

Lord Ping

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109% Up To £109 + 69 Extra Spins On Starburst at Lord Ping

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Wager £10 Get 30 Free Spins No Wagering at Monopoly Casino

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Stake £10 Get 30 Free Spins No Wagering at Megaways Casino

VoodooDreams

4.4 / 5

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100% Up To £50 + 50 No Wagering Spins on Book of Dead at Voodoo Dreams

BetUK Casino

4 / 5

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Up to £100 in bonuses + 10 Wager-free Spins at BetUK Casino

Casilando Casino Lord Ping Monopoly Casino Megaways Casino VoodooDreams BetUK Casino
New players only. Min deposit £20. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. BeGambleAware.org T&C Apply, 18+ First deposit only. Min. deposit: £20.Max. Bonus £109. WR of 30x Deposit+Bonus amount (Slots count 100%, other games 10%) within 30 days .Spins Game: Starburst. Max Spins:69 . WR 60x free spin winnings amount (only Slots count) within 30 days. Spin value: £0.10.. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies). Bonus must be claimed before using deposited funds. First deposit bonus can only be claimed once every 72 hr across all casinos T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on MONOPOLY Paradise Mansion. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins: on Secrets of the Phoenix Megaways. Spins value: 20p each. Play Responsibly. BeGambleAware.org. 18+. †£10 lifetime deposit for Daily Free Game. T&C Apply, 18+ New players only. Maximum £50 bonus. Minimum deposit: £20. Bonus wins are capped at £500. Max bet with active bonus: £2. Wagering requirement 100% match deposit bonus: 30 times sum of deposit + bonus. Winnings from Free Spins are credited as Real Money without wagering requirements. Some games may not be played with an active bonus. Games may contribute differently when wagering a bonus. Bonus expires after 30 days if wagering requirement has not been met. One bonus allowed per person, address, device, IP T&C Apply, 18+ New players only across two deposits. Rewards have 7 days from registration to opt-in from “My Promotions” page & each with 7 days wagering. Deposit £10, £25 or £50 & wager 35x. Only cash stakes qualify & wagering contributions vary. 5 free spins worth £0.10 to be claimed within Big Bass Splash with each qualifying deposit, 3 day expiry. T&C Apply, 18+

Look & Feel

4.5

Look & Feel

4.8

Look & Feel

5.0

Look & Feel

5.0

Look & Feel

4.5

Look & Feel

4.5

Payout Speed

4.1

Payout Speed

4.6

Payout Speed

4.2

Payout Speed

4.2

Payout Speed

4.3

Payout Speed

4.0

Slot Games

5.0

Slot Games

0.0

Slot Games

5.0

Slot Games

5.0

Slot Games

0.0

Slot Games

5.0

Live Games

5.0

Live Games

0.0

Live Games

5.0

Live Games

5.0

Live Games

0.0

Live Games

5.0

Bonuses

3.7

Bonuses

3.9

Bonuses

3.2

Bonuses

3.2

Bonuses

3.9

Bonuses

3.2

Loyalty

1.0

Loyalty

0.0

Loyalty

1.0

Loyalty

1.0

Loyalty

0.0

Loyalty

1.0

Customer Service

4.5

Customer Service

3.9

Customer Service

5.0

Customer Service

5.0

Customer Service

4.4

Customer Service

4.5

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

How Our Experts Evaluate & Rate Casilando Casino | Complete Review

All of our reviews aim to ascertain the crucial data and information that British players can use in their decision-making process regarding gaming sites. To attain that data, we created a structured and standardised methodology for our review process based on the same terms and conditions for all gaming platforms we assess.

Furthermore, our methodology is transparent, meaning you can see the step-by-step process yourself. You can also take that process and apply it yourself when deciding.

It goes without saying the methodology we apply to this process is completely isolated from outside influences in the gaming industry, which is why it maintains its authenticity. The goal of this approach to our review process is to preserve the quality of the iGaming platforms available to players residing in the United Kingdom.

Our analyses and audits focus on each of the foundational elements of the gaming site, such as game repertoire, banking options, promotional offers, and security measures.

First, we authenticate the number and the quality of games available on the platform.

Moreover, we make sure to deposit and withdraw funds into the gaming platform’s account to test the speed and reliability of the payment methods. We then note how quickly and smoothly the interface operates and how accessible it is across various devices.

The last aspect that we test and analyse is the customer support service. We research the number of channels, their availability, and the quickness and dependability of the responses.

Once all of the elements have been evaluated, we create an overall assessment of the gaming platform as a whole.

Casilando Casino Overview | Our Reviewer's Analysis

📲 Registration Process

1 min

🪪 KYC Process

2 days

🎮 Game Types

Bingo, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Table games, Video Poker

🎲 Live games

200

🎰 Slots

1200

💳 Deposit Methods

Bank Transfer, Neosurf, Trustly, Paysafecard, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

🏦 Withdrawal Methods

Bank Transfer, Neosurf, Maestro, MasterCard

✅ Min deposit

£ 10

🎁 First Deposit Bonus

100% up to $100

🎁 Free Spins No Deposit

20

Bonus code

Not Required

⭐ Featured in

Best Casinos Bonuses, Free Spins for Adding Card, Free Spins No Deposit, Best Online Casinos UK, Free No Deposit Bonuses

Method for Ensuring Data Accuracy

Bonus claimed

Yes

Deposit sum

£10

Deposit method

PayPal

Game types played

Slots, Classic Slots, Table games

Withdrawal sum

£0

Last Checked

December 23, 2022

Casilando Casino Registration Process Preview

Casilando Casino Look & Feel 4.5 /5

This gaming site takes the concept of simplicity and elegance to a whole new level, a feeling that we had during tests for this Casilando Casino review.

It consists of 3 main colours – light blue and white for the background and black for the letters. The lack of colours and overwhelming animations make this platform easy to navigate for players of all past experiences, which all in all makes the experience of wagering any Casilando Casino bonus simple and enjoyable.

The platform features are separated into 3 groups, all of which are accessible and legible. The tabs related to your account and its settings are available on the left side of your screen. On the other hand, the game lobby tabs are available near the top of the screen.

The remaining tabs and features can be found at the bottom of the screen. Though this gaming platform doesn’t have an official handheld app, the desktop and mobile versions of the website more than make up for it.

How to Complete the Casilando Casino Login Process?

If you’re in a hurry to use your Casilando Casino bonus code, see the following guide on how to create an account:

  1. Access the online platform.
  2. Click the Sign Up button on the left side of your screen.
  3. Write your email address and create a username and password.
  4. Mark the box to confirm that you agree to the Terms and Conditions.
  5. Insert your full name, date of birth, and gender.
  6. Type in your address and postcode.
  7. Insert your phone number.
  8. Complete the process by clicking on the green Finish button.

Having made multiple accounts for this Casilando Casino review, we can confidently say that it should take long to go through the process. But, to wager any Casilando Casino bonus, each UK punter has to go through the KYC procedure.

How to Verify Casilando Casino Account?

Verifying your account is the only step standing between you and Casilando Casino bonuses. So, to make things easy, check these steps that we found for this Casilando Casino review:

  1. Access your account.
  2. Click on the Account tab.
  3. Scroll down to the Account section and click on the Account Verification tab.
  4. Click on the Upload button to provide your identity documents.
  5. Repeat the same process with your address documentation in the field below.
  6. Click on the green Continue button to complete the process.

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Wait up to 48 hours for the platform to confirm your identity.

KYC Documents

  • ID card
  • Passport
  • Driver’s Licence
  • Utility bill
  • Bank statement

How to Close Casilando Casino Account?

  1. Extract the funds made from any Casilando Casino bonus.
  2. Contact customer support.
  3. Send a request saying that you want to close your account.
  4. Wait for the request to be processed.
  5. Make sure not to log back in in the meantime, as this may terminate your request.

Casilando Casino Desktop Preview

Once you access this gaming platform, you are taken to the homepage, which is combined with the game lobby. The home page is neatly designed, so all of the features are accessible and readily available. Thus, exploring the site for our Casilando Casino review was a breeze.

As far as the game lobby is concerned, you can sort the game content in any of the 8 categories available. You can pick from Discover, Top Games, New Games, Slots, Live Casino, Table Games, Jackpots, and Other Games.

In addition to the 8 game categories, you can also sort the games by the software providers by clicking on the Providers tab. Alternatively, you can look games up by their titles using the available search bar. You can also filter games out by providers by using the search bar.

Moreover, this gaming platform has a dedicated desktop app for you to download. It contains all of the features, including any claimed Casilando Casino bonus, that you need for an excellent gaming experience.

Of course, you can also use any browser if you prefer not to download any files, just make sure it is up to date.

Casilando Casino Mobile Preview

We’ve also taken the time to see how the mobile web version holds up for this Casilando Casino review.

Regarding the mobile version of this gaming platform, you can expect to find the same design choices as the desktop one. The big difference is the placement of the tabs, as the mobile website contains a bean menu that you need to activate.

You’ll find the same games, and you won’t have trouble playing your favourites as long as you have a stable internet connection. When it comes to browsers, we suggest you use Chrome for the best experience.

As of now, both Android and iOS users will have to settle for the browser-based gaming hub.

Should there be any doubts, know that an already claimed Casilando Casino bonus code can still be used on the mobile web version, provided you use the same account.

As we said, there is no app for this gaming site in the Google Play Store and the App Store. However, that doesn’t mean you can’t enjoy all of the games on your mobile device. You just need to turn to the mobile version of the website.

In any case, we shall update our Casilando Casino review with an analysis of any app, in case they are released.

Casilando Casino Slot Games 5 /5

The game repertoire on this platform is quite impressive, especially in terms of slot games, as there are over 1,200 titles available to be used with any Casilando Casino bonus.

In addition to a large number of slots, you can expect to find numerous themes, designs, and mechanisms, so your entertainment is guaranteed.

The variety and diversity evident in the game content exist primarily thanks to the prominent software providers that source the games.

Our Casilando Casino review found games from developers such as 1X2 Gaming, Big Time Gaming, Reel Time Gaming, NetEnt, Wazdan, Microgaming, IGT, and Play’n GO, among others.

This platform offers an assortment of slots that is both extensive in number and varied in kind. So, you can choose from themes with fruit, numbers, mythology, Halloween, Ancient Egypt, and many more.

The slots on this platform tend to have 3-reel or 5-reel designs with an average of 10 pay lines, though you can find many different options. If you want to test the games out before betting real money, you can do so by utilising the demo play option available.

You won’t see any pop ups, but once you open a game, you’ll be able to find information about the volatility, paylines, reels, and provider. The site also lets you see tags about the bonus features and themes of the slot game.

Best Casilando Casino Slots

If you are wondering right off the bat which games are the best on this platform, then see the ones that we determined to be so for this Casilando Casino review:

  • Lion Strike
  • Rotten
  • Starburst
  • Mental
  • Eye of Horus
  • Big Horn
  • Monopoly Megaways
  • Li’l Devil
  • Wolf Gold
  • Mystery Museum

Highest RTP Slots From Casilando Casino 

It’s a good thing to be aware of the highest payout rates before wagering a Casilando Casino bonus code. These can lead to increases in funds. So, here they are:

  • Marching Legions – 98.12%
  • Deal or No Deal: All the Way – 97.36%
  • Diamond Mine – 97.03%
  • Gorilla Gold – 97%
  • Epic Joker – 97%
  • Hellcatraz – 96.46%
  • Jammin Jars 2 – 96.40%
  • Thai Flower – 96.33%
  • Rich Wilde and the Wandering City – 96.20%
  • Giant Riches – 96.10%

Slots We Tested

Game Provider RTP
Genie JackpotsBlueprint Gaming92.09 %
Gold Lab™Quickspin96.09 %
HotlineNetent97.04 %
Second StrikeQuickspin96.22 %
Pink Elephants 2Thunderkick96.13 %

Slots Game Types

  • Classic Slots: 20+
  • Jackpot Slots: 70+
  • Video Slots: 1,000+

This gaming platform contains over 1,200 slot games, which enables the operator to provide you with an impressive variety of slots both in type and themes.

You can opt for the highly rewarding jackpot slots, or you can go for the old-school classic slots. Alternatively, you can pick one of the numerous video slots.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots

Casilando Casino Live Casino 5 /5

This gaming site has an impressive live game show assortment, with over 50 titles that we tested for this Casilando Casino review. All of the live games on this platform are sourced from 3 software providers – Evolution Gaming, Pragmatic Play, and Ezugi.

It is up to you to choose from a number of games, including Blackjack, Roulette, Dragon Tiger, Sic Bo, Baccarat, Poker, and other options. The live games are clearly identifiable by their icons which contain images of live dealers.

Whatever game you opt for, you can count on having an immersive gaming experience thanks to the features of these live games. You can expect to find highly professional live dealers that welcome you to the game and lead you through it, as well as HD live streams and player chats.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
Table gamesTable games
Video PokerVideo Poker

Casilando Casino Roulette Games

Type of Roulette Game Min Bet Max Bet RTP

Lightning Roulette

£0.20

£1,000

97.30%

Instant Roulette Live

£1

£5,000

97.30%

XXXtreme Roulette

£0.20

£5,000

96.10%

Casilando Casino Blackjack Games

Type of Blackjack Game Min Bet Max Bet RTP

One Blackjack Live

£1

£5,000

99.24%

Speed Blackjack 3 – Ruby

£25

£2,500

99.29%

Blackjack 15

£25

£2,500

99.59%

Casilando Casino Baccarat Games

Type of Baccarat Game Min Bet Max Bet RTP

Speed Baccarat 5

£1

£10,000

98.93%

Super 8 Baccarat

£1

£10,000

98.94%

Speed Baccarat 12

£1

£10,000

98.96%

Casilando Casino Table Games 

  • Blackjack
  • Roulette
  • Poker
  • Baccarat
  • Craps
  • Slingo
  • Scratch cards
  • Keno

Demo mode is available for the RNG table games too, meaning you can test these games out without risking real money. Nevertheless, even if you want to play for real prizes, the minimum bet is incredibly low, so the table games are quite accessible.

For those that would prefer to wager Casilando Casino bonuses on table games, make sure to read the terms and conditions carefully to see if they are allowed or not. This can change from one bonus to another.

Casilando Casino Payments 4.1 /5

Payment Min deposit Max deposit min withdrawal Max withdrawal Withdrawal time
Bank Transfer £ 10 No limit £ 10 No limit 1-5 business days
Maestro £ 10 No limit £ 10 No limit 1-5 business days
MasterCard £ 10 No limit £ 10 No limit 1-5 business days
Neosurf £ 10 No limit £ 10 No limit 1 business day
Neteller £ 10 No limit £ 10 No limit 1 business day
PayPal £ 10 No limit £ 10 No limit 1 business day
Paysafecard £ 10 No limit N/A N/A N/A
Skrill Moneybookers £ 10 No limit £ 10 No limit 1 business day
Trustly £ 10 No limit £ 10 No limit 1-5 business days
Visa £ 10 No limit £ 10 No limit 1-5 business days

This gaming platform provides you with more than 10 banking methods to deposit and withdraw funds for any Casilando Casino bonus code.

You can opt for credit and debit card transfers, bank transfers, or e-wallet transfers. This is a rare example of a platform that offers the same methods for deposits and withdrawals.

Casilando Casino Deposit Process

  1. Access your account.
  2. Click on the green Deposit button on the left side.
  3. Pick a deposit method.
  4. Input the sum you want to deposit.
  5. Enter all the necessary payment details.
  6. Your funds will become available within seconds.

What Is the Casilando Casino Minimum Deposit?

This gaming platform has a pretty standard minimum deposit sum of £10, which makes it highly accessible. The limit stays the same for all available options.

Casilando Casino Withdrawal Process

  1. Log into your account.
  2. Make sure to confirm your identity.
  3. Click on the Account tab.
  4. Locate the Withdrawals section and click on Withdraw Now.
  5. Pick the withdrawal method.
  6. Insert the sum you wish to withdraw.
  7. Add your payment method details.
  8. Confirm the request.

Casilando Casino Withdrawal Time

This is a gaming site that has an average processing time of about 48 hours for its withdrawals. Keep in mind that the processing time is not fixed as it is subject to the influence of several different internal and external factors.

So, while the processing period generally takes 2 days, the platform might run into some unexpected problems which can cause a delay.

Of course, not all payment methods are the same, and while e-wallet payments usually take less than a day, credit and debit card transfers take up to 3 days, whilst bank transfers can take anywhere between 3 and 5.

Reasons for Casilando Casino Payout Problems

  • Insufficient account funds
  • Suspicious account activity
  • Identity confirmation procedure is not complete
  • Problems with the chosen payment method
  • Wagering requirements haven’t been met

Casilando Casino Fees

As a general rule, this gaming website does not charge any transaction fees for deposits and withdrawals. However, your chosen banking method might be different, so always do your research before transferring funds.

Casilando Casino Payments vs Other Casino Payments

Casilando CasinoRialto CasinoCaptain Cooks CasinoFun CasinoPlayzee CasinoAmber Spins CasinoWinzino CasinoMetal Casino
Visa
MasterCard
Maestro
Boku (Pay By Mobile)
Pay by phone
PayPal
Neteller
MuchBetter
Skrill Moneybookers
Skrill 1-Tap

Casilando Casino Licensing & Security 5 /5

Casino Trustworthiness Details

Casino Company

White Hat Gaming Limited

Year of Establishment

2018

Company No. of Employees

500+

Accepted Currencies

GBP

Company Registration Number

C73232

Address

85 St John Street, Valletta, VLT1165, Malta

In our reviews of these gaming platforms, we only take into consideration the ones that are fully licensed by established gaming authorities. In addition to the licensed status, we seek sites that are secure, accessible, and that offer their players a quality game selection.

Casilando Casino Sister Sites?

  • 21 Casino
  • Casimba
  • Slot Planet
  • Spin Yoo Casino
  • Hello Casino
  • Barz Casino
  • Vegas Lounge Casino
  • Klasino
  • Captain Spins
  • Mainstage Bingo
MGA MGA
MGA/B2C/370/2017
UK Gambling Commission UK Gambling Commission
52894

Casilando Casino is Legit?

  • United Kingdom Gambling Commission License
  • Malta Gaming Authority License

Being licensed by both the UKGC and MGA means that British punters can put their full trust into this gambling platform, since these two licenses are some of the most trustworthy in the industry.

Is Casilando Casino Safe?

  • GamStop
  • BeGambleAware
  • GamCare
  • BetBlocker
  • SSL certificate

Casilando Casino customer service 4.5 /5

Running into issues, whether they are of technical or any other kind of nature, is a relatively common experience in online gaming. However, once we do run into an issue, we want it to be resolved quickly and efficiently so that it doesn’t interfere with our experience.

For that purpose, the customer support service on this gaming platform has 2 different channels available. Your first option is to message a customer support agent through the live chat.

Alternatively, you can message the customer support email address. Both these options are available 24/7.

How to Contact Casilando Casino?

To activate the live chat option, scroll down and click on the Live Chat button. Once you do, you will be transported to another site where you will get access to a green Live Chat button.

The other option is to message the following email address: [email protected], which is also accessible under the Live Chat tab. Both of these options enable you to request help for your issue from a real customer support agent, meaning you won’t have to deal with bots.

How We Tested Customer Support?

To test the quality of the responses, as well as their speed and professionalism, we first messaged the live chat several different times.

Our questions pertained to a variety of topics, including a loyalty programme, banking options, game assortment, and even wagering requirements.

Afterwards, we sent the same queries via email. The responses we received on both platforms were relatively swift, thorough, professional, and courteous. While the response via live chat was immediate, the answer via email took a little over 24 hours.

Phone:
Not Available
Live chat:
Yes, 24/7

Loyalty 1 /5

At this time, this gaming platform doesn’t offer a VIP programme to its players. Nevertheless, the operator could develop one in the future. We find the lack of a VIP club a significant downside to this gambling website, since we know that many of our UK readers prefer a comprehensive and rewarding VIP Club.

Thus, our rating for this section falls to the lowest one we could give, 1.

Our Take on Casilando Casino

Even though the two business days withdrawal time is nothing special, what does stand out in banking regards is the payment method selection.

Out of the ten payment options, UK punters are sure to appreciate, as we did, the presence of popular methods such as Visa, Neteller, Skrill, PayPal, and Paysafecard.

What to look forward to at Casilando casino

  • Licenses: Casilando casino a UKGC (UK Gambling Commission) and MGA. Thanks to this dual licence, players can be sure that they are dealing with a reputable provider.
  • Variety of payment methods: Deposits at Casilando casino are possible via Visa, Neteller, Maestro, PayPal, Mastercard Skrill, Moneybookers, bank transfer, Paysafecard, and Trustly. Withdrawals can be made using the same methods.
  • Large games catalogue: At Casilando, you can expect 1,500 games from renowned software developers, including blackjack, baccarat, classic slots, bingo, live casino, jackpots, roulette, mobile games, slot machines, scratch cards, video poker and table games.

Casilando casino flaws but not dealbreakers

  • No hotline: Casilando casino has a live chat function that works 24/7. You can also contact the support team via [email protected] However, there is currently no phone number for players from the UK to call with questions.
  • Unclear verification process: Requests to submit documents are unfortunately not displayed as pop-up windows. These options are somewhat hidden. In the user’s profile you can find an account verification function. Only once players access it will they see that showing an ID and address is mandatory.

What Casilando casino is great for

Casilando casino is particularly suitable for regular players, as they can collect loyalty points for every game played there:

  • Users receive points for a stake.
  • The number of points earned varies depending on the game category. Bets placed on slot machines and scratch cards earn 2 points, bingo and video poker 1 point, blackjack 0.5 points and roulette 0.25 points.
  • The minimum amount of loyalty points per day is 250. This minimum amount has the value of £1. This is then credited to the casino account.

Is Casilando casino the best choice for you?

If security is very important to you, Casilando casino is a good choice as it is licensed by two well-known gambling authorities. You also get a wide selection of the most diverse games, so there is guaranteed to be something for everyone.

However, if you prefer to talk to real people when you have a question, you might be disappointed. There is currently only a live chat and email option for customer support. Last but not least, playing at this provider can be a great way for regular players to earn loyalty points.