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About the casino

This UK gambling platform is operated by Skill on Net. Genting Casino was launched in 2010 by Genting Group, a company founded by the late Malaysian entrepreneur Tan Sri Lim Goh Tong. They have more than 50 years of experience in the iGaming industry and around 56000 employees globally.

The first land-based casino from their portfolio was established in 1965. However, in the United Kingdom, Genting Casino appeared in 2006. There are currently around 50 locations across the whole country.

What to expect from the platform

The interface comes with a modern design and easy-to-use features. When you access the site, you’ll observe that the main colours are red, black and white. The elements are all arranged in sight, so you may find everything easily.

Once you access the page, you’ll notice a banner that is placed in the first half of the page. The casino displays their Genting Casino bonus codes available and info for other events. To access the game collection, you have three categories on the red bar:

• Casino;
• Live casino;
• Venues.

As for the way the site loads, our team tested the page with the help of GT Metrix programme and concluded that the site loads faster than other online casinos.

Playing on a portable device

Many gamblers prefer to play on the go, so we decided to test the platform on mobile devices. The interface looks very good and is as simple to use as the one from the desktop. However, there are a few changes in the placement of the elements. For example, you’ll find the menu on the down right corner, alongside other sections like Cashier and Promotions.

Register

If you decide to create an account, you’ll have to first fill the registration form with the requested details. The casino asks for info such as:

• Full name;
• Date of birth;
• Gender;
• Place of residence;
• Email address;
• Phone number.

When registering, keep in mind to use true and accurate details about yourself. Those who don’t do so risk having their account closed.

Before creating an account, keep in mind that you have to be over 18 years old and be a resident of the United Kingdom.

Verify your account

Once you become a member of the casino, you’ll have to validate your phone number. The casino will send an SMS with a code that you must use to have access to the account. The site will also verify all of your other details used by asking for documents such as:

• Passport, driving licence or national ID card;
• Utility bill/bank statement within the three months;
• Photo of a debit card or funding evidence.

To upload the documents requested, you have to follow the next steps:

1. Click on the hamburger menu (the three lines);
2. Access “Personal Area” section;
3. Scroll down until you find the “Upload Documents button;

Once you send the documents, it may take a maximum of 48 hours to have the documents processed by the casino.

Genting Casino bonus codes

After you verify your account, you’ll have full access to the platform. This means you may start claiming the Genting Casino bonus codes available. To see what offers you can activate, access the “Promotions” section. At the time of our Genting Casino review, there were not so many deals available. However, new players that decide to join the platform may take advantage of a welcome bonus available only for first depositors.

Before activating Genting Casino bonus codes, keep in mind that there are some rules you can have to take into consideration. There are three places where you should have a look before claiming the promotions:

• Bonus policy;
• Promotional rules;
• Terms and Conditions.

When informing yourself about the bonus codes, keep an eye for details such as:

• Minimum deposit;
• Maximum cashout;
• Wagering requirements;
• Promotional codes;
• Game restrictions;
• Payment method restrictions.

Join the loyalty scheme

As a member of this UK online gambling platform, you shall take advantage of a VIP programme that consists of six levels. To increase your status, you have to collect a certain number of points by placing bets. Each level comes with different features like faster processing payout time, a personal account manager, exclusive Genting Casino bonus codes, and other prizes.

This UK casino also comes with a mobile app that is available for both iOS and Android users registered in the loyalty scheme. The app comes with the same specifications you may find on desktop. However, you may experiment some technical issues. For example, on iOS, it doesn’t work to make payments using a card, according to a player review.

Transactions and limits

If you want to fund your account, the banking options available are Visa, Trustly, MasterCard and PayPal. When making a withdrawal, you may use the methods used for deposit and Wire Transfer.

The minimum amount you shall deposit is £10, while for cashouts is £20. As for the maximum amount you can withdraw, there is a limit of £5000 per day. The processing payout time shall take up to a maximum of 24 hours.

Games available

We counted around 3000 games when doing the Genting Casino review. The products are divided into individual categories, and some of them are:

• Slots;
• Table games;
• Jackpots;
• Scratch cards;
• Live casino;
• Virtual sports.

The platform collaborates only with well-known providers such as Blueprint, Netent, Microgaming, Play N Go, Playtech, Yggdrasil and many others.

British players should be pleased to find out that this casino provides an advanced filtering system that will help them find a product much easier. To access the filters, press the search bar and then the lines next to it. The site allows you to filter your games by:

• Software developer;
• Game type;
• Game tag;
• Bet value.

You can also add products to a “Favourite” section by pressing the heart icon from each product. Also, each game comes with a short description where you’ll find details like bet value, game provider, rating and many others.

Slots library

Most products from the vast collection of games are part of the slot machines category. If you access the section, you’ll see that the products are divided once again into other particular categories:

• Slots;
• New games;
• Most popular;
• Jackpot games;
• Daily jackpots.

You’ll find here popular titles like Book of Dead, Mustang Gold, Starburst, Fluffy Favourites and Sweet Bonanza. Gamblers can place bets from £0.10 to a maximum of £100 per round.

Table games with limits suitable for all players

If you prefer table games, you may try out titles like Roulette (French Roulette, European Roulette) and Blackjack (European Blackjack, American Blackjack Turbo). You shall place bets as low as £1, to a maximum of £1500. The bet value you may place depends on the game you choose to play.

Try out some live dealers

This section comes with more games than the Table Games one. Players can pick from around 300 products such as:

• Roulette;
• Blackjack;
• Baccarat;

When accessing the Live Casino section, it may seem that there are not as many games available as we mentioned. However, if you pay closer attention, you’ll see that there are several lobbies from Pragmatic, Playtech and Evolution that more games will appear if you access.

Besides the games we mentioned, you may also try out various Poker titles (Casino Hold ’em, Three Card Poker) and Game Shows (Mega Wheel, Monopoly, Dream Catcher).

Support: Contact details

If you want to ask the customer support team a question, you may contact them via live chat or email address ([email protected]). The live chat feature is available from 06:00 to 00:00. The site also presents a FAQ section where many topics are debated, including Genting Casino promo codes.

Responsible gambling tools

When researching for our Genting Casino review, we also verified their Responsible Gambling section. We know how important this type of section can be, as many gamblers can encounter gaming-related issues.

This casino takes the matter very seriously, and they provide various tools and resources for those who need help. Some of them are:

• Deposit limits;
• Reality check;
• Time out;
• Self-exclusion;
• Account closure;
• Access to gaming and transactional history.

This is not all, they also offer minor restrictive tools, advice and information about official organizations that can help you with your addiction. To see exactly what the site has to offer regarding this topic, access the “Responsible Gaming” section from the page’s bottom.

What is Safe Mate?

This website has a special programme called “Safe Mate” that can help members monitor their gameplay and gamble responsibly. You can find the feature by clicking on the three-line menu placed in the left corner.

Depending on the activity you have on the site, this programme shows you if you are exposed to any risk. You can see things like how much you gambled, how many funds you deposited and more. You can also take a self-assessment test made of 9 questions.

What to look forward to at Genting Casino

If you have not lived under a rock until now, you will undoubtedly have heard of Genting, a gaming and betting operator founded in 1965 in Malaysia but well known in the UK. It operates 46 brick-and-mortar gambling complexes and, like many others in the industry, Genting has opened an online version of its sites dedicated, in this case, to casino games.

• Good game choices: The casino offers a telematic version of its physical establishments, so you have to like the genre, but if you do, you will find a good (though not huge) choice of games waiting for you. Genting offers Playtech slots and other live streaming games from Evolution Gaming for a total of around 400 titles. Not a lot, but more than adequate to cover the entire market.
• Sports betting available: If you like sports betting, you can do so directly from the site; Genting Casino offers several sports to bet on, although eSports are missing.
• Constant customer support offered: The support at Genting Casino is excellent – professional, efficient and precise. Moreover, it offers a 24/7 live chat on the site, e-mail and telephone line. This operator really seems to care about its customers.

Genting Casino flaws but not dealbreakers

The fact that it is a logical extension of a physical space means that it is favoured, but this should not lead us to think that this site is without flaws. There are a few areas that Genting Casino could profit from with a bit of work to improve:

• Outdated methods of playing: To access the entire game library, you need to install a programme on your computer. Otherwise, the available titles are limited – a somewhat outdated solution.
• Limited payment options: The list of payment systems activated at this casino is rather limited, only Skrill is available in addition to the traditional methods.

What Genting Casino is great for

One quality that is not noticeable from the outside is that players are treated with consideration, and this becomes apparent as soon as one enters the loyalty and VIP programmes. The latter, in particular, to which one has access by invitation only, offers a structure on different levels, which can be scaled up by spending points and provide progressive benefits. Points are earned when you deposit money into your account and play some of the games available in the catalogue.

Is Genting Casino the best choice for you?

Genting Casino tends to become an online extension of the physical casinos and vice versa; it demonstrates this with the care and attention it pays to its customers. This is why its ‘hybrid’ situation often becomes an advantage.

It has an excellent reputation that reassures its audience, offers several awesome casino games, albeit with a limited selection, and offers sports betting in addition. In summary, it represents a perfect one-stop shop for all online gaming needs, especially for those who consider security and quality of customer service an essential aspect of online gaming.