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Meet White Hat Gaming Limited

The company owning this casino resides in Malta. It has two licences:

• One from the Malta Gaming Authority, which applies to all customers outside of the UK;
• The other, from the UK Gambling Commission, which supervises the operations targeting British players.

Since 2012, it provides platforms and licences to other businesses. However, Slot Planet UK is its brand only, a standalone website. The company is continuously rising, expanding to other territories and having total revenue of $2 million.

This income is on the higher side and a positive aspect of this Slot Planet review. It means that the organisation has enough resources for continuous development.

Slot Planet bonuses

There are quite a few Slot Planet bonuses to choose from. Out of the ones you may see at any time, we must mention the welcome bonus.

You can receive only one welcome bonus per UK account, IP, computer etc. Remember that all ca bonuses expire within 30 days in case of account inactivity.

About wagering

The wagering conditions for most offers here are 35x your promotional balance, which is below the market’s average. Furthermore, the requirement does not apply to your deposit as well. This requisite goes for all other offers you may claim as a member, which is a plus in our books.

However, not all gaming categories will help you complete the requirements as quickly. We created a table containing all the playstyles and how they contribute:

Progressive jackpots, live dealer games, and specific slots will not contribute at all to your wagering.

Avoid irregular play

Irregular play refers to all illicit actions you take, especially while using a bonus. The worst offenders are:

• Leaving your bets on the table and waiting until the promotional period is over to resume playing with them;
• Betting following a pattern, along with other clients;
• Exceeding the £5 max bet limit (per single spin)
• Depositing and withdrawing quickly afterwards, after wagering your balance once.

These actions might result in a website-wide promotional ban for you. Moreover, you might lose your account altogether and all the credit associated with Slot Planet bonuses. The team may only send a cash bankroll refund your way.

Your starting point

To enter the casino, you must complete the registration form. It considers your:

• Contact details: email and phone number;
• Residence, which includes postcode, city, and street no.;
• Complete name;
• DOB.

All these details will be necessary for subsequent check-ups. The KYC procedures will attempt to verify them, as will the customer service reps.

How the registration goes

You must select a username and password, too. While your nickname must consist of only numbers and letters, passwords can also use other symbols. Moreover, a good password must:

• Have between 6 and 24 characters;
• Include at least one capital letter;
• Contain one or more digits.

Your next step is selecting marketing communications. The website will primarily communicate with you via email, but only if you consent. Through this channel, you may receive codes for Slot Planet bonuses or find out the news.

Furthermore, you are obliged to confirm that you’re over 18 years old. The website’s subsequent identity checks will also require proof of age.

Don’t attempt to create a duplicate account because the gambling site will block your IP. We appreciate this in our Slot Planet review because it keeps legitimate clients safe and could prevent self-excluded bettors from resuming gameplay.

Passing the KYC procedure

After logging in, the casino will ask you for identity documentation:

• Proof of your identity and age (government-issued IDs, for instance);
• Address confirmation, possible through utility bills and bank statements.

Even though submitting these acts is not mandatory until your first withdrawal, we recommend doing so before.

Otherwise, the payout processing time will be around one day longer – the team will need to check your documents’ legitimacy before sending the funds your way.

The casino can ask third-party agencies to verify your details. These companies have also signed Privacy Policy acts, so your information is safe with them.

Look and feel

When creating the present Slot Planet review, we considered how the platform works on Desktop and mobile. Its performance on both devices impacts the players’ experience, so we studied it diligently.

Desktop performance

For laptops, the server comes in two forms: in-browser and Desktop app. The latter’s installation is quick – if you were playing from the browser when you pressed the ‘Install’ button, the application will launch in seconds and remember where you were.

However, the browser version moves more fluidly than its app counterpart. And even the first had its issues, primarily the long time until its pages become fully interactive.

Other aspects

Apart from movement speed, we are impressed with both platforms, though. The graphics are colourful and calming to the eye – this is significant for people who spend a long time looking at screens. Moreover, the game thumbnails are vivid and modern-looking. The interface is intuitive, too, displaying all necessary information on the homepage’s footer.

Finally, the app retains the games and Slot Planet bonuses available in the browser iteration.

Mobile

There are no smartphone apps available. Still, the browser variant on mobile is superior in speed to its Desktop counterparts.

Otherwise, however, the platform did not receive mobile optimisation. The games’ icons are too wide for this format, and you’ll need to scroll down and sideways considerably to view a product’s title image.

Transaction guide

This casino offers a diverse array of payment methods. Here, you may pay with:

• Debit cards: Visa, Mastercard, Maestro;
• E-wallets: PayPal, Skrill Moneybookers;
• Prepaid vouchers: Neosurf, Paysafecard, CashtoCode
• Bank: Bank Transfer, Instant Bank Transfer.

The minimal deposit stand at £10.

Withdrawals

All methods are available for cashouts, except for CashtoCode. Your minimum withdrawal is set at £10 while there is not limit for maximum.

Time limits

Let’s discuss time restrictions – suppose you’ve already confirmed your identity. Then, your withdrawal request will stay pending for two days before going to your payment institution. Then, the said institution will apply its specific timeframe, and the funds will go your way.’

Having active Slot Planet bonuses might also delay your payout. You cannot withdraw while having a promotional balance, so you must either renounce the transaction or take your time to forfeit the promotion and all funds associated with it.

Over 1400 games

The casino shines through its gaming section. It contains one of the largest game libraries on this market, along with a considerable array of software providers.

Out of them, we must name NetEnt, IGT, Red Tiger, Pragmatic Play, or, should you prefer card games, Evolution. They are far from all – the complete list exceeds fifty names.

Find your favourites

The website’s interface is also at its best here. Firstly, you have numerous playstyles to choose from:

• Slots;
• Progressive Jackpots;
• Live casino;
• Table;
• Other (Slingo, Video Poker, Keno, Scratch cards).

Other ways to filter your products include:

• Popularity;
• Novelty;
• Classic status (for slot titles).

Furthermore, you are able to visit the complete provider list and try all the products from your top pick.

Slots

You have plenty of options to choose from. You can filter them by provider and use the search bar to find the game you want to play.

Play Book of Dead, Legacy of Dead, Bonanza, Starburst, Thai Flower Megaways and many others. The games are not available in demo mode.

Slingo

Should you click the Other Games section, you’ll be met with an abundance of Slingo titles, among others. These products are courtesy of Slingo Originals, and they have a unique mechanic.

While they resemble bingo in that you must mark off numbers on your grid, you draw new ones by spinning a single reel.

Many Slingo titles are adaptations of famous slots, like Lobstermania (originally from IGT).

Live dealer

The principal live casino supplier is Evolution Gaming. However, it’s Pragmatic Play that features multiple lobbies, including for Blackjack and Game Shows.

Pragmatic’s Blackjack titles may also come with drops, which generally only apply to slots and jackpots. So, having such a feature is a definite plus in our Slot Planet review. We also appreciate that the two providers display Baccarat and Roulette titles, too, considering they are classics for players who enjoy live sessions.

Play safe

This website has a dedicated Responsible page. Here, you’ll find numerous options to prevent or alleviate compulsive behaviours.

Firstly, try to assess whether you have a problem. The site displays a self-assessment test and the diagnostic criteria for this compulsion. Should you be at-risk, our advice is to access the ‘My Account’ section. From there, you can:

• Limit your deposits;
• Set up a reality check (a system that periodically reminds you how long you have been logged in and playing);
• Track your gaming and financial history to create a budget for yourself.

This casino also has the rare feature of letting you restrict your withdrawals, even if they are unlimited otherwise. These are extra points for the Slot Planet review.

To stay away from gambling, you also have the option to:

• Take a break – up to six weeks;
• Self-exclude – at least six months and up to 5 years;
• Close your account.

Although account closure helps you keep betting in check, it’s not foolproof – reopening a user profile is instant upon contacting support. Self-exclusion is the ideal option when fighting problem gambling.

How to reach agents

A definite plus in our Slot Planet review is that the live chat team operates 24/7. However, more intricate issues are best discussed with the email agents, who may not always be available.

Although we would have preferred a phone department and an FAQ page, the platform’s intuitive layout ensures that these means to get assistance are sufficient.

A look at the live chat

When asking for help, we appreciated that the chatbox quickly connected us to a representative. We also realised that the team member had received thorough training: he answered promptly and eloquently.

Moreover, we noticed that the responses were his owns, not copy-and-paste texts you would have found on the site’s pages. All in all, care agents are fit to discuss topics like:

• Registration, account management, and closure;
• The Desktop app;
• Banking options and limitations;
• Responsible gambling resources;
• Technical issues – the team may provide basic troubleshooting;
• Slot Planet bonuses and how to use them;

You’ll manage to get in touch with the reps even as a non-member. This aspect is positive because people need to know what to expect before joining an online casino.

What to look forward to at Slot Planet casino

Slot Planet casino is well-known among online casino players, mainly because it offers great features. Slot Planet casino has been in operation since 2017, and a lot has changed since then:

• Top-notch game providers: The gaming providers are numerous and well-known in the gambling industry. Among them are NentEnt, Pragmatic Play and Play’n Go. These providers ensure the success and credibility of each game.
• Unlimited cash out: Slot Planet offers the players the possibility to make as many payouts as they want. This is a great feature because most online casinos have a maximum payout amount.
• Wide selection of games: Slot Planet includes 1,400 different games, so the player has freedom to explore and enjoy playing them.
• Payout time: The withdrawal time at Slot Planet casino can go up to 48 hours, but in most cases, the casino needs less time than that.

Slot Planet casino flaws but not dealbreakers

Slot Planet casino, like any other online casino, offers some features that may not be that compelling to a player:

• Slow desktop app: Slot Planet casino offers the player the option to play through the browser or the app installed on the desktop. Unfortunately, the desktop app is slow, and sometimes it crashes, so it is better to avoid downloading it instead of playing online.
• No FAQ and phone support: Even though Slot Planet casino provides 24/7 live chat and email support, which is good and useful for all players, there is no FAQ or phone support on this casino.

What Slot Planet casino is great for

Slot Planet casino offers players the opportunity to choose games from an extensive and varied library. The types of games are more than simple.

Moreover, the deposit and withdrawal methods are numerous. They include all the popular transaction methods in the UK such as Visa, MasterCard, Skrill, Paysafecard, PayPal, bank transfer and much more for your convenience.

Is Slot Planet casino the best choice for you?

In short, Slot Planet casino is a great choice for many players in the UK because it gives multiple features such as a wide selection of games, many payment methods and unlimited payouts. On the other hand, the desktop app has proven non-functional, which can be annoying if you do not want to play through the default browser.