CasinoCasino UK Review 2022

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Get to know CasinoCasino UK 

CasinoCasino UK is a professional gambling site launched in 2015. It is part of a larger organisation, specialised in iGaming and online casinos, L&L Europe Ltd. The company was founded in 2011 and owns numerous betting sites. Moreover, it launched the first multi-lingual casino on the market in 2017, with local native support for each language available on the site. 

To ensure a safe gambling environment, CasinoCasino uses the latest security certificates and protocols. Besides these, encryption techniques, confidential contract clauses, anti-virus software and scanning methods and policies are added. Above all, the website is licenced by three regulatory bodies: the UK Gambling Commission, the Swedish Gambling Authority and MGA. 

Creating a user account

To access the platform’s services, you need a valid account. Follow these steps to create one:

1. Click our promotional button;
2. Press ‘Register’;
3. Choose a password;
4. Complete the required details;
5. Press ‘Click here to finalise registration’. 

British players may open only one account on the site. Other prohibited activities include using a VPN or someone else’s details to register. Also, if you don’t log in for more than 12 consecutive months, you will be charged a monthly fee of £5.

Verification checks

At some point, the casino will ask for certain documents to verify your age and identity. Such files must clearly show your name, address and date of birth. Here are some examples:

• Passport
• Driving license
• National ID card
• Bank statement
• Utility bill

You may also be asked to provide relevant proof of payment according to the method used to deposit. If the casino cannot verify your identity or you provide false or misleading documentation, the account will be terminated. 

Games you can play here

For UK players, the lobby is filled with over 700 titles. Because we cannot list them all in this CasinoCasino review section, we gave a few examples from each subsection below:

• Slingo – Slingo Reel Extreme, Slingo Xing Yun Xian, Slingo Cascade, Slingo Showdown.
• Video Slots – Sweet Success Megaways, Golden Genie, Wish Upon a Jackpot, Break Da Bank Again.
• Live Casino – Classic Auto Roulette, Live Blackjack, Blackjack Silver, Rapid Auto Roulette.
• Slots – Fruit Collector, 7s Deluxe, Hot Neon, Mighty Hot Wilds.
• Table Games – 20p Roulette, Zappit Blackjack, Big 500 Roulette, Mississippi Stud.
• Video Poker – All Aces Poker, Aces and Faces, Deuces Wild, Jacks or Better.
• Lottery – Mega Millions.

The titles we have mentioned above, as well as all the other games, come from providers like SG Gaming, ELK, Just For The Win, Blueprint Gaming, Evolution, High 5 Games, Microgaming, Slingshot, NetEnt, Big Time Gaming, Thunderkick, IGT and many others.

If you’re not sure about spending real funds on a particular game, you may try it out in Demo mode. Yet, this will only become available after passing the KYC checks. Remember that once you place a bet with real funds, it cannot be changed, cancelled or refunded. However, in case of a system error that causes game malfunctions, the bet value will be send back to your account balance. 

Explore CasinoCasino bonuses

CasinoCasino bonuses will become available to redeem as soon as you join the platform. These are meant to help you get accustomed to the gaming environment faster. There are several types of offers you can claim. For example, you may encounter the following:

1. First deposit bonus
2. Welcome package
3. No deposit offer
4. Bonus spins
5. Cashback promotions 

All of these CasinoCasino bonuses have specific rules that must be followed in order to cash out winnings. Breaching a promotion’s terms might result in the bonus being forfeited. In some cases, you may even be excluded from claiming future offers. 

The bonus policy

When CasinoCasino bonuses come with no terms on the promotional page, the general bonus policy will apply. For example, the standard wagering is 40x the bonus amount. Let’s say you claim a £10 bonus. In this case, you should wager a total of £400 bef0re cashing out. 

Usually, you will have a specific timeframe in which you must fulfill the wagering requirement. After that period, the bonus and its related winnings will expire. And don’t forget that the maximum bet allowed while playing with CasinoCasino bonuses is £5 per spin or round. Moreover, some payment methods, such as Skrill and Neteller, might be excluded from claiming offers.

Besides that, not all games contribute the same towards meeting the wagering requirements of CasinoCasino bonuses. For instance, slots contribute 100%, while table games and live casino titles do not contribute at all. 

Deposits and withdrawals

Players who decide to deposit may use payment methods like debit cards, e-wallets or bank transfer. Some of the available options include Skrill, Neteller, Visa, Bank Transfer, Zimpler, MasterCard, Ecopayz, Flexepin, Paysafecard, Trustly and many others. 

Bank transfers require a minimum deposit of £30, while the others work with amounts over £10. All UK accounts accept only the GBP as their default currency. Moreover, the payment method used to deposit on the site must be registered in your own name. Otherwise, the payment won’t be accepted and further investigations might be carried out. 

Cashing out winnings

When it comes to cashing out, CasinoCasino UK allows up to £5000 a day and £10000 a month, using the same service as the one utilised for depositing, whenever possible. 

Only transactions over £10 are accepted. Skrill and Neteller have a higher upper limit for withdrawals, which is £25000. In contrast, bank transfers have no limit. Withdrawals are processed in under 24 hours, only between Monday and Friday. Remember that jackpot winnings may take up to one month to be fully payed out. 

For single or multiple withdrawals of over £2000 additional verifications might be necessary. Apart from that, small and frequent payments may incur fees. Other administrative costs may be charged depending on the number of transactions, their frequency, residence and other factors. Last but not least, deposited funds which have not been used for betting can be withdrawn after 5% has been deducted from the original sum.

The support team

When it comes to customer support, there are several ways to get the help of an agent:

1. Live chat;
2. Email: [email protected];
3. Phone: +356 2034 1581;
4. Contact form.

While accessing the live chat ourselves, we noticed that support agents reply in under one minute. The facility is available between 08:00 and 01:00. It can be accessed from the Support section, by clicking ‘Chat Now’. You may even use the feature when you’re not logged in. However, you will have to enter your name and email before getting in touch with an agent. 

For inquiries that are not urgent, users may use the contact form from the Support section. When reporting an issue we suggest including the following information:

• Your username
• The game you have played and the game ID (if applicable);
• The time when the problem has occurred;
• A detailed description of the occurrence. 

General information about CasinoCasino bonuses and other topics can also be found in the FAQ section at the bottom of the page. 

Conclusions of our CasinoCasino review

The platform offers a variety of gaming options, including numerous slots, jackpots, table games and live casino products. Players may even find a few slingo games and other rare findings like craps and Sic Bo. In terms of payments, you have plenty of alternatives to choose from. However, you’re only allowed to withdraw 5000 per day or 10000 per month. The payout processing is very fast, lasting less than 24 hours. Yet, withdrawals are only processed from Monday through Friday. Above all, there are multiple ways to contact the support team, including live chat, email, phone and a contact form.