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An Overview

The casino we’re discussing belongs to the L&L Europe Limited group. This company has got its headquarters in Sliema, Malta, thus being part of the EU territory. Fun Casino UK is related to Yako Casino, All British Casino, CasinoCasino, No Bonus, and Yeti Casino. The parent company commenced activity in August 2011. As for Fun Casino UK, it was established in 2014. None of the brands we have mentioned is a Whitelabel – this means that they are both managed and marketed by L&L. However, the company has signed partnerships with other firms, meaning that it receives external assistance for certain activity sectors. For instance, Sarah Enterprises Ltd handles its business-to-business relations.

The organisation works under the United Kingdom Gambling Commission regulations, the Malta Gambling Association, and the Swedish Gambling Authority. According to the official website of the commission, the SGA published information regarding its licencing of L&L – the casino company will be licenced for the following five years, with a possibility of renewal.

Reaching Out for Help

Getting in touch with the Support Team

The L&L brand we’re researching states that it has got in-house support. This means that the customer service reps are part of company’s staff. They do not belong to a different firm that supplies agents to other companies.

On this website, there are multiple ways to reach support. If one has got an inquiry, they can connect to a live chat agent who will provide answers. They have also got the option to call the number +356 2034 1659 for a direct conversation. Email support comes in two versions: users can message [email protected] directly, or they can fill out an on-site form that will go to the agents who handle email assistance. The user should know that the team works 24 hours a day, seven days a week.

What Gaming Options are There?

Fun Casino UK provides a sizable number of gaming products – over 1,100, to be more precise. These titles come from providers such as NetEnt, Amatic, Novomatic, Slingo, IGT, Lotto Warehouse, Microgaming, Evolution Gaming, NextGen Gaming, High5Games, Bally, Just for the Win, Elk Studios, Thunderkick, Big Time Gaming, WMS, Scientific Games, Play’n Go and Blueprint Gaming.

All About Slingo

Slingo differs from mother game categories in that it’s a hybrid between slots and bingo. It first appeared in 1994 as a single and multiplayer game. When we talk about the game, we also automatically mention the provider, Slingo (or Slingo Originals), which maintains its activity in the industry at our writing time. During their lifetime, Slingo products have gathered over 400,000 players and counting.

However, one might wonder how to play this type of hybrid feature. For one, the user will need to mark off numbers on their card, like regular bingo. The difference lies in that they have got twenty spins to complete the ticket. Moreover, gameplay might include devils’ appearance (who will halve the player’s score), extra rounds, and coins. Coins are convertible to points, and points will serve as currency for the Slingo application’s final four rounds.

Fun Casino’s Account Rules

Before doing a successful Fun Casino login, the customer must register. This process asks the client to type in their name, email address, gender, title, and phone number. The residence address may be found automatically after inserting the postcode; alternatively, one may submit it manually. Once the registration process is done, the customer will automatically log in. However, before going through the KYC procedures (accessible at the ‘Verification’ tab on one’s profile), the new member might receive error messages. This is especially likely if they wish to go to the ‘Deposit’ or ‘Withdrawal’ menus.

Fun Casino UK stresses the fact that customers must provide truthful information. They are also obliged to update the said information if any changes occur. Users acknowledge that when they place a bet that receives confirmation, the stake in question cannot be reversed. Aside from the first verification procedure, which must occur after the client’s first login, the house takes the liberty of issuing further identity checks. Mandatory verifications are due when one wishes to withdraw. Apart from closures that may arise after a breach of these Terms, customers have the option of terminating a subscription themselves.

Not logging in for twelve consecutive months will result in a fee of £5 being applied to the consumer’s balance. This process will stop when the balance reaches zero, or they sign in once more.

How to Place a Wager

Another set of rules that players must follow concerns wagering. There are Fun Casino bonus codes for numerous types of offers. As such, newly registered users may receive a bundle of spins that work on selected slots. Customers may select different offers to add to their accounts. Depositors may claim welcome offers and promotions that offer cashback. These bonuses must be redeemed manually from a drop-down list of potential rewards. Once a user redeems one or more bonuses, they will receive the corresponding Fun Casino promo codes via email.

As established before, all bets are irreversible. The customer also tacitly agrees that they don’t know the outcome of any event or gaming session they engage in. Any suspicion to the contrary will result in the consumer account being frozen; all funds they gained from this activity will face cancellation. Other vital pieces of information regarding wagers:

1. One’s account must receive the casino’s approval before they can place bets;
2. A player can only bet when they have got enough cash funds in their balance;
3. Acceptance of a stake consists of the site explicitly notifying the user of the fact.

Should Fun Casino notice a user having duplicate accounts for betting, all bets associated with these accounts will be frozen.

As a general rule, the offers one redeems must be wagered in a maximum of thirty days. Otherwise, all winnings accrued from the promotion will be automatically forfeited.

Everything to Know About Transactions

If someone wishes to make a transaction, they must be the sole and rightful owner of that payment method(s) attached to their profile. Other than that, a customer should know that there are selected methods to make transfers, such as VISA, Verified by Visa, Mastercard Secure Code, MasterCard, Paysafecard, Skrill, PayPal, Neteller, Trustly, Bank Transfer, Zimpler, Ecopayz and PassN Go.

Fun Casino will always direct retirements of funds through the same means used to deposit, where possible. In that case, players can use VISA, Verified by Visa, MasterCard, Mastercard SecureCode, Skrill, Neteller, Trustly, Bank Transfer, PayPal, Zimpler, Ecopayz and PassN Go.

The minimum acceptable deposit is £10 for everyone, except for Bank Transfer depositors, who will need to transfer at least thirty pounds. Suspicious behaviour (i.e., depositing and withdrawing without wagering) might lead Fun Casino to contact the appropriate authorities for further investigations.

The player will always have access to their complete transaction history upon logging in and consulting their profile.

Withdrawals will require the member to go through an identity check, meaning that they must provide copies of ID, passport, bank statements, and the like. The minimum sum one can retire is £20. One may cash out a maximum of £5,000 in a single day. The casino’s internal processing time is of roughly 24 hours – any additional delay in one’s receiving their funds is a result of the payment institution’s processing procedures. The sole exception from this rule is represented by those who gained a prize from a pooled jackpot. These players might have to wait 30 days for the funds to reach them if the said prize surpasses £/€50,000.

Measures for Safer Gambling

Fun Casino UK has got a responsible gaming policy; this allows users to place limits on their play level in several ways. Firstly, they may impose deposit limits, either short or long-term. Further, they have the option of restricting their wagering – this means that they may not place a bet exceeding a sum of their choice (of course, without altering the conditions of a promotion). It’s also possible to restrict the time one spends during a play session.

A member is able to take a break from the website, which can go from a minimum of seven days to a maximum of six months. Further than that, customers may opt for permanent exclusion from all casino services.

Increases in limits will activate automatically, whereas any decrease will take 24 hours to be instilled. This way, Fun Casino UK offers a cooling-off period to users who choose to deposit more. The same is available for users who wish to resume their playing after a break or self-exclusion.

All Things Considered

In our review, we have strived to create a thorough account of this website. We found that email support doesn’t respond quite as quickly as stated, which may hinder players. Players who don’t log in for over 30 months will have their balances sent over to gambling authorities. Since we’re discussing account dormancy and closure, we must state that closed subscriptions may still allow active bonuses wagering. It depends on the reasons that brought about closure.

As for the financial aspect, one should know that jackpot prizes will always be issued in euros, and the player cannot gamble jackpots using multiple screens. Moreover, withdrawals exceeding £2,300 will prompt the user to submit proper ID copies, even if they had gone through the procedure before.

References:

• Wikipedia.org – Slingo