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In-Depth Look at Hello Casino - Review & Expert's Ratings
Take a look the Hello Casino review from KingCasinoBonus.uk experts for 2024. Our experts have built the Hello Casino review for UK players, and will present you the information transparently. The minimum deposit of £10 is affordable for most players, but discover what all our experts have to say to see if Hello Casino is your best choice.!
- Look & Feel
- Payout Speed
- Slot Games
- Live Games
- Bonuses
- Loyalty
- Support
- Licensing
Payment Methods
Preview of Hello Casino
Hello Casino Real Reviews - What Players Really Think
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Hello Casino - King's Method for Fair and Accurate Reviews
Gaming site reviews have long been a de-facto platform for promoting brands rather than a way for readers to get honest appraisals. We aim to change that by avoiding cursory reviews that blindly present the company positively.
Our hands-on approach involves analyses of different aspects of the operator conducted by experienced former players and gaming experts. Our methodology entails direct engagement with the operator – conducting payments, playing games, or communicating with a support host – to give readers a candid and reliable Hello Casino review.
Hello Casino Highlights - Key Points from Our Review
- Registration process Fast
- KYC process 1-2 days
- Live games 95
- Slots 1900
- Deposit methods 9
- Min deposit £10
- Live chat 24/7
- First Deposit Bonus 100% up to £100
Accurate Review Methodology: How We Verify Hello Casino Information
- Bonus claimed Yes
- Deposit sum £23
- Deposit method PayPal
- Game types played Slots, Table games
- Withdrawal sum £0
- Last checked October 1, 2024
Evaluating Hello Casino's Look & Feel - What to Expect as a Player4.5 /5
Hello Casino’s website feels convenient for use on a desktop PC, laptop, and mobile. The interface and layout follow familiar design patterns, and the games are categorized based on their type and unique features. There are no downloadable apps, so our score for this section is 4.5/5.
The layout, design style, game categorisation, and quick links allow effortless handling on every device or system.
You should experience no lags or delays when using the platform on Chrome, Mozilla, Opera, or another desktop browser. The game menus load instantly, while the games may take a few seconds to start.
The layout is standard. The game menus are listed horizontally in the header. The terms and conditions, privacy policy, responsible gaming tools, promo terms, and related details are in the footer.
You will see a dropdown menu on the right-hand side of your screen where you can visit useful pages related to payments, security, promotions, and customer support. The games are sectioned into separate tabs for jackpot games, slots, table games, live dealer games, etc.
Mobile play via a browser has some disadvantages compared to using an application, such as reliance on a stable browser and a limited game selection. But apart from that, the web-based mobile version tested by our review offers the same functionality and ease of handling as the desktop version.
Look and Feel Verdict
Look & Feel Features Reviewed | Editor’s Note |
---|---|
Usability | The overall level of usability at Hello Casino is within standards. We make this statement because we didn’t stumble upon complicated features. On the contrary, the navigation is truly intuitive, and even an inexperienced player can surf easily. |
Desktop interface | However, our experts rated the desktop version/interface one of the most performant in 2024. This is because we had a great time doing this Hello Casino review. We didn’t lose on irrelevant icons and graphics. Still, a strong internet connection is a must if you want to have the best same experience. |
Site performance | With a fast net, you will have a straightforward experience because this casino’s loading speed is more complicated. Still, this happens because, behind Hello Casino, you will find the big iGaming business, White Hat Gaming, which we all know offers us in the UK the best platforms like Barz Casino, Playzee Casino, SpinYoo, Temple Nile and many more. Every casino mentioned here comes with a top-tier site performance, and so does the Hello Casino. Keep in mind that you can always check our page with the best Hello Casino sister sites. |
Login Process | We appreciate that you will wait 2 seconds for the login process. The whole process, including registration and logging in, is intuitive and easy to understand. |
Mobile Interface | The mobile browser interface is within standards, but you must have a fast internet speed. Otherwise, your phone will heat up, and some games with higher graphics will encounter lag, so be aware. |
App | Even if you can access Hello Casino on the go via the mobile browser, the lack of a mobile app should be a top priority in the Hello Casino’s internal affairs and future marketing. We say this because a mobile casino app will always perform better than a mobile browser version. On top of that, you can use biometric features to unlock your account, like at LeoVegas Casino. |
Hello Casino Slot Games - Our Expert's Take on Slot Types and Providers5 /5
Every slot enthusiast will feel at home with this operator. Hello Casino’s slot inventory is the best aspect of its gaming menu. With around 1900 titles, the number of slots is high, above the minimum of 500 slots we usually look for to deem a casino a worthy slots provider.
The field deserves a 5/5 score since 112 developers provide the games, including Microgaming and Play’n Go.
Slot developers have modernised the concept of slot gaming with various themes, mechanics, and unique symbols and features. For that reason, the casino has created multiple slot menus, including categories for jackpot slots, classic slots, slots using the Megaways pay mechanics, games with Drops & Wins bonuses, and so on.
There is a search bar you can use to find a particular game, but it only works with games. If you type in the name of a given slot provider, it will show no results.
The downside is that there is no demo mode option, and the slot cards do not provide additional information about the games’ pay lines, betting limits, or special symbols or features.
These slots comprise a narrowed-down list of dozens valued for their inventive gameplay style, themes, symbols, and payouts. There are still many popular slots missing on this list that you will find in the operator’s game menu.
A few honourable mentions are Reactoonz, Money Train, Money Train 2, and Buffalo King Megaways. Then again, some popular slots and slot providers, like The Dog House, Sweet Bonanza, and Quickspin, are missing.
Game | Provider | RTP |
---|---|---|
Ted | Blueprint Gaming | 95.81% |
Asgardian Stones | Netent | 96.31% |
Romanov Riches | Fortune Factory | 96.08% |
Pirates Plenty | Red Tiger Gaming | 95.07% |
Dungeon Quest | Nolimit City | 96.27% |
Slots Game Types
- Mighty Black Knight (Barcrest)
- Book of Dead (Play’n Go)
- 5 Frozen Charms Megaways (Pragmatic)
- Bigger Bass Bonanza (Pragmatic Play)
- Apocalypse Super XNudge (NoLimit City)
Slots Verdict
The best way to conclude the slot review section of Hello Casino is to show you our transparent opinion on significant features:
Hello Casino Slot Features Reviews | King’s Take |
---|---|
Slots Variety | With 1900 slots, we can conclude that Hello Casino’s games library is based on diversity. You will find many themes from Vikings, fishing, jewels, and Ancient Egypt up to modern days, like Folsom Prison by NoLimit City. Overall, KingCasinoBonus.uk rates the slots variety at Hello Casino as excellent. |
Min & Max Bets | The minimum and maximum bets vary across the slots, but it’s essential to know that over 87% of the available titles will allow you to start wagering with the lowest of £0.10. Or, if you want to make high-stakes bets per spin, don’t worry. We did find slots with up to £500 per spin, so rest assured. |
Slots Providers | The number of slot providers at this casino was beyond our expectations because we found over 60 developers. On top of that, we were impressed to see some of the best names in the market, such as NoLimit City, Pragmatic Play, Play’n Go, NetEnt, Microgaming and so on. Still, if you’re a seasoned slot player, you should know that you will find some rare providers like Lady Luck Games with slots like Hot Hot Balloons, Red Panda Rising, etc. |
Overall Verdict | All things considered, the number of slots at this casino cannot compete with the 5000 titles available at Megacasino, but we don’t find it to be an inconvenience. We say this because at KingCasinoBonus, we are pleased with what Hello Casino has offered. |
Hello Casino's Live Casino - Review On Game Types, Quality and Betting Limits5 /5
There are around 350 games listed in the Hello Casino live dealer tab. Blackjack and roulette present the biggest selection, with multiple variants of these classic table games. You can expect high-quality live-streamed sessions since the operator collaborates with Pragmatic Play and Evolution – hence the 5/5 stars.
You will also find baccarat, craps, and poker tables, alongside a handful of game shows and alternative live games, including Monopoly Live, Gonzo’s Treasure Hunt, and Crazy Time.
The choice of automated table games is a far cry from the versatility of the slots catalogue. There are only several dozen RNG blackjack, roulette, baccarat, and poker games, plus a small collection of alternative games like craps and bingo. Another popular gaming item that is missing is video poker.
The RNG-based table games also don’t have a demo mode. But the good thing is you can find tables consistent with your budget. Whether you’re a high-roller or a casual, low-budget player, you can find a table that fits your style.
Live Dealer Games Verdict
Criteria | Roulette | Blackjack | Baccarat |
---|---|---|---|
Game Type Variation | XXXtreme Lightning and Auto Roulette included | Live Blackjack Lobby, Infinite, and Power Blackjack | You will find Speed and Super 8 Baccarat titles |
Min Bet | £0.20 | £1 | £0.2 |
Max Bet | £400 | £2000 | £10000 |
Providers | Pragmatic Play and Evolution Gaming | Pragmatic Play and Evolution Gaming | Pragmatic Play and Evolution Gaming |
Overall verdict | Popular roulette games. | Plenty of blackjack titles. | Reasonable betting limits. |
Hello Casino's Payment Structure Reviewed - What UK Players Need To Know3.9 /5
Payment | Min deposit | Max withdrawal |
---|---|---|
£10 | - | |
£10 | - | |
£10 | - | |
£10 | N/A | |
£10 | - | |
£10 | - | |
£10 | - | |
£10 | N/A | |
£10 | N/A |
3.9/5 was Alexandra Camelia Dedu’s – our expert – score for Hello Casino’s banking system. The site features 12 available methods like Skrill and Neosurf, but it has a 2-day payout time.
The smallest amount you can deposit in your balance is £10. This applies to all methods. The site also allows you to cash out as little as £10.
Withdrawing money from your account is simple as it follows almost the same process as depositing. The security and identity checks the operator performs for withdrawals are the main differences between the deposit-withdraw process.
These checks can delay the transaction for several days, depending on whether the platform encounters issues with unverified information, uncompleted bonus terms, or related problems.
The length of the withdrawal-processing procedure can depend on what type of payment service you use. If you use bank cards, bank transfers, or another conventional bank-based transaction service, it can be a few days before all checks are complete.
On average, the site processes withdrawals within 48 hours after the mandatory pending period has elapsed and the platform and payment service provider have completed all checks.
Payments Verdict
- Payout time: 12 hours
- Payment methods: 12 payment options, including PayPal, Trustly, and Maestro
- Payout limits: no limits on the monthly cashouts
- Overall verdict: the site features multiple banking suppliers, but the payout time of 2 days is slightly extended compared to other fast withdrawal platforms.
The operator will not charge you fees for standard deposit/withdrawal requests. However, you may want to speak with a support assistant and inquire about particulars related to certain payments and whether the site will sometimes charge a small transaction commission.
Hello Casino’s Commitment to Player's Safety - Review on Licensing & Security5 /5
Hello Casino is part of the esteemed iGaming company White Hat Gaming and is held to the highest standards. It holds two licenses, one from the UK Gambling Commission and another from the Malta Gaming Authority. You can find more details about the company and licenses at the bottom of the home page. We allocated this field a 5/5 score.
The operator is safe and secure all around. It performs mandatory anti-money laundering and other routine security checks regularly. The platform also watchfully observes any suspicious activity and stays alert to potentially fraudulent behaviour with the help of the following:
- SSL encryption
- Gamstop
- Gamcare
- BeGamble Aware
- MGA
- License number: MGA/B2C/370/2017
- UK Gambling Commission
- License number: 052894-R-329546-004
Is Hello Casino Legit?
Yes, this brand is as safe and secure as they get, as indicated by its dual license certificates, and focus on responsible gaming:
- UK Gambling Commission
- Malta Gaming Authority
The licenses are ample proof of the site’s legitimacy and transactional security. Still, you can also count on a professional customer service department where you can seek immediate assistance if you have gambling problems and submit complaints knowing they will be thoroughly reviewed and addressed.
How Helpful is Hello Casino's Customer Support? A Detailed Analysis4.5 /5
You can contact the platform’s support department via email or chat in real time for instant assistance from a professional. White Hat Gaming maintains the requisite level of support across every brand under its management, and Hello Casino is no exception. The phone support is unavailable, so we rate the section with 4.5/5.
The operator’s support agents respond promptly and provide useful weekly assistance. Direct communication is one way to seek support, but you can also resort to alternative support channels such as the platform’s FAQs page, complaints procedure, and ‘Responsible Gaming’ page.
How to Contact Hello Casino?
Direct communication is probably the best way to get an answer to a specific query. You can do that by contacting a customer support host via email or live chat.
You can email [email protected] and expect a response within 24-48 hours. The live chat button is located in the bottom right or left corner, depending on whether you play on mobile or desktop.
The response time via live chat is very fast, with the support host usually replying in between 30 and 60 seconds.
How We Tested Customer Support?
Our Hello Casino review follows a tested method of evaluating the customer support department from every angle. We start by seeing the available channels for communication and how user-friendly the website is. Often, if the website is informative enough, users won’t be compelled to seek live or phone support.
Then, we examine the quality of our interaction with the platform’s support agents and how fast and well they respond to queries. Lastly, we ensure that the platform offers adequate support for problem gamblers, i.e., responsible gaming support, and has a proper complaints resolution procedure.
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- 2
Evaluating Hello Casino's Loyalty Program - Our Verdict On Player Rewards & Perks3 /5
With Hello Casino, you become a member of its loyalty club even before you make your first bet. Just register, verify your account, and deposit at least £10, and the operator will reward you with 500 loyalty points. The program receives a 3/5 score.
From there, you earn points for every £10 you wager. How many points you collect depends on how much you bet and what type of game you play.
For every £10 on roulette, you earn 0.25; for every £10 on blackjack, you earn 0.5 points; for every £10 on slots and scratch cards, you earn 2 points; and for every £10 on video poker, you earn 1 point.
Once you have at least 1000 points, you can redeem them for additional Hello Casino bonuses. One thousand points will earn you £5 in bonus money, and you can redeem up to 10000 points in a day.
Our Verdict
If you join Hello Casino, you will discover an extensive selection featuring over 1900 slots from Microgaming, NetEnt, and other reliable game developers. Moreover, you will make deposits using some of the most popular methods in the UK, like Skrill and Neteller.
However, we hope the site will improve the 2-day payout time.
Pros
- More than 1900 games from top-notch providers like Microgaming, Netent and Play’n Go.
- UK payment methods are available: UK players can count on popular payment methods, including Paysafecard, PayPal, Neteller, Skrill, and Visa.
- The site offers live chat customer support 24 hours a day, 7 days a week.
Cons
- No telephone support
- 2-day payout time
- Low maximum limit on withdrawal transactions.
What is Hello Casino Best For?
Hello Casino has a very comfortable gaming interface, and the site loads the games well. Several well-organized categories include new games, live casinos, slots, mega ways, jackpots, table games, Sligo, favourite games, and by the provider. In addition, it also has a general game finder in case the player already has a game in mind for quicker access.
Why Join Hello Casino?
Having conducted this Hello Casino review, we can conclude that this gaming house has excellent positive qualities to offer the UK audience, such as a vast game collection, varied payment methods, and 24/7 support. Yet, the platform has no downloadable applications.
How Does Hello Casino Compare? A Look at Top Casino Alternatives
Top Alternatives | 1St Deposit | No Deposit | Our Rating | Min deposit | Payout speed | Slots Games | Live Games | Online since |
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95 | 79 | 35 | 0 | 95 | ||||
2014 | 2014 | 2023 | 2012 | 2021 |
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Wagering Contribution
Game category | Game contribution |
---|---|
Video Poker, Table games, Craps, Blackjack, Slingo, Baccarat, Roulette, Jackpots, Live casino, Bingo, Sic Bo, Poker, Wheel of Fortune, Arcade | 0% |
Slots, Scratchcards, Keno, Classic Slots | 100% |