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Have a look at our Hello Casino review before joining the site or claiming any Hello Casino bonuses! You’ll discover the available games, payment methods, responsible tools and more.
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Gaming sites reviews have long been a de-facto platform for the promotion of the brands rather than a way for readers to get honest appraisals. We aim to change that by avoiding cursory reviews that blindly present the company in a positive light.
Our hands-on approach involves analyses of different aspects of the operator conducted by experienced former players and gaming experts. Our methodology entails direct engagement with the operator – conducting payments, playing games, or communicating with a support host – in order to give readers a candid and reliable Hello Casino review.
|📲 Registration process||2 mins|
| KYC process||1-2 days|
|🎮 Game types||Live casino, Slots, Scratchcards, Keno, Bingo, Mobile Games, Arcade , Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker|
|🎲 Live games||350|
|💳 Deposit methods||Bank Transfer, Fast Bank Transfer, Neosurf, Trustly, CashtoCode, Paysafecard, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa|
|🏦 Withdrawal methods||Bank Transfer, Fast Bank Transfer, Trustly, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa|
|✅ Min deposit||£10|
|First Deposit Bonus||100% up to £100|
|Bonus code||Not Required|
|Game types played||Slots, Table games|
|Last checked||October 24, 2023|
The operator’s website feels convenient for use on a desktop PC, laptop, and on mobile. The interface and layout follow familiar design patterns where the games are categorised based on their type and special features.
The layout and design style, the game categorisation, and quick links allow for effortless handling on every device or system.
KYC documents necessary to verify your identity can vary depending on what the operator needs to confirm. A bank statement, proof of address, and a copy of an ID document are the three most common documents for KYC verification.
Any Hello Casino bonuses will be forfeited after the completion of this process.
You should experience no lags or delays when using the platform on Chrome, Mozilla, Opera, or another desktop browser. The game menus load instantly, while the games themselves may take a few seconds to start.
You will see a dropdown menu on the right-hand side of your screen where you can visit useful pages related to payments, security, bonuses and promotions, and customer support. The games are sectioned into separate tabs for jackpot games, slots, table games, live dealer games, etc.
The platform’s gaming content works with every mobile system, including Android and iOS, despite the absence of a native mobile application. There is no app for mobile or desktop use, meaning you need a web browser like Chrome or Mozilla to engage in mobile play.
Mobile play via a browser has some disadvantages compared to using an application, such as reliance on a stable browser and a limited game selection. But apart from that, the web-based mobile version tested by our Hello Casino review offers the same level of functionality and ease of handling as the desktop version.
Every slot enthusiast will feel at home with this operator. The platform’s slot inventory is the best aspect of its gaming menu. With around 1900 titles, the number of slots is high above the minimum of 500 slots we usually look for to deem a casino a worthy slots provider.
Slot developers have modernised the concept of slot gaming with various themes, mechanics and unique symbols and features. For that reason, the casino has created multiple slot menus, including categories for jackpot slots, classic slots, slots using the Megaways pay mechanics, games with Drops & Wins bonuses, and so on.
There is a search bar you can use to find a particular game, but it only works with games. If you type in the name of a given slot provider, it will show no results.
The downside is that there is no demo mode option, and the slot cards do not provide additional information about the games’ pay lines, betting limits, or special symbols or features.
These 10 slots make up a narrowed down list of dozens of slots valued for their inventive gameplay style, themes, symbols, and payouts. There are still many popular slots missing on this list that you will find in the operator’s game menu.
A few honourable mentions are Reactoonz, Money Train, Money Train 2, and Buffalo King Megaways. Then again, some popular slots and slot providers, like The Dog House, Sweet Bonanza, and Quickspin, are missing.
|Romanov Riches||Fortune Factory||96.08%|
|Pirates Plenty||Red Tiger Gaming||95.07%|
|Dungeon Quest||Nolimit City||96.27%|
These are pretty standard slot menus you will likely find at any online gaming operator with a goal of attracting slot fans. What is above standard is the number of games you will find in each category.
However, some things are below standard. These include the lack of information about the game on the game icon and the absence of a demo mode.
There are around 350 games listed in the live dealer tab. Blackjack and roulette present the biggest selection, with multiple variants of these classic table games. You can expect high-quality live-streamed sessions since the operator collaborates with Pragmatic Play and Evolution.
You will also find baccarat, craps, and poker tables, alongside a handful of game shows and alternative live games, including Monopoly Live, Gonzo’s Treasure Hunt, and Crazy Time.
|Type of Roulette Game||Min Bet||Max Bet||RTP|
|Gold Bar Roulette Live||£0.50||£10000||97.30%|
|XXXtreme Lightning Roulette||£0.20||£400||97.30%|
|Auto Roulette Live||N/A||N/A||97.30%|
|Type of Blackjack Game||Min Bet||Max Bet||RTP|
|Live Blackjack Lobby||£10||£2000||99.5%|
|Type of Baccarat Game||Min Bet||Max Bet||RTP|
|Super 8 Baccarat||£1||£10,000||98.76%|
The choice of the automated table games is a far cry from the versatility of the slots catalogue. There are only several dozen RNG blackjack, roulette, baccarat, and poker games, plus a small collection of alternative games like craps and bingo. Another popular gaming item that is missing is video poker.
The RNG-based table games also don’t have a demo mode. But the good thing is you will be able to find tables consistent with your budget. Whether you’re a high-roller or a casual, low-budget player, you can find a table that fits your style.
|Payment||Min deposit||Max deposit||min withdrawal||Max withdrawal||Withdrawal time|
The smallest amount you can deposit in your balance is £10. This applies to all methods.
Withdrawing money from your account is simple as it follows almost the exact same process as depositing. The security and identity checks the operator performs for withdrawals are the main difference between the deposit-withdraw process.
These checks can delay the transaction for several days, depending on whether the platform encounters any issues with unverified information, uncompleted bonus terms, or related problems.
The length of the withdrawal-processing procedure can depend on what type of payment service you use. If you use bank cards, bank transfers, or another conventional bank-based transaction service, it can be a few days before all checks are complete.
On average, the site processes withdrawals within 48 hours after the mandatory pending period has elapsed and the platform and payment service provider have successfully completed all checks.
The operator will not charge you any fees for standard deposit/withdrawal requests. However, you may want to speak with a support assistant and inquire about particulars related to certain payments and whether in some instances, the casino will charge a small transaction commission.
|Hello Casino Company||White Hat Gaming Limited|
|Year of establishment||2014|
|Company No. of Employees||N/A|
|Company Registration Number||C73232|
|Address||85 St John Street, Valletta, VLT1165, Malta|
The brand is part of the esteemed iGaming company White Hat Gaming and is held to the highest standards. It holds two licenses, one from the UK Gambling Commission and another from the Malta Gaming Authority. You can find more details about the company and licenses at the bottom of the home page.
Yes, this brand is as safe and secure as they get, as indicated by its dual license certificates, and focus on responsible gaming:
The licenses are ample proof of the site’s legitimacy. Still, you can also count on a professional customer service department where you can seek immediate assistance if you have gambling problems and submit complaints knowing they will be thoroughly reviewed and addressed.
The operator is safe and secure all around. It performs mandatory anti-money laundering and other routine security checks regularly. The platform also watchfully observes any suspicious activity and stays alert to potentially fraudulent behaviour with the help of the following:
You can reach out to the platform’s support department via email or chat in real-time for instant assistance from a professional. White Hat Gaming maintains the requisite level of support across every brand under its management, and this brand is no exception.
The operator’s support agents respond in a timely fashion and provide useful assistance throughout the week. Direct communication is one way to seek support, but you can also resort to alternative support channels such as the platform’s FAQs page, complaints procedure, and ‘Responsible Gaming’ page.
Direct communication is probably the best way to get an answer to a specific query. You can do that by contacting a customer support host in two ways: email or live chat.
You can send an email to [email protected] and expect a response within 24-48 hours. The live chat button is located in the bottom right or left corner, depending on whether you play on mobile or desktop.
The response time via live chat is very fast, with the support host usually replying in between 30 and 60 seconds.
Our Hello Casino review follows a tested method of evaluating the customer support department from every angle. We start by seeing the available channels for communication and how user-friendly the website is. Often, if the website is informative enough users won’t be compelled to seek live or phone support.
Then, we examine the quality of our interaction with the platform’s support agents and how fast and well they respond to queries. Lastly, we ensure that the platform offers adequate support for problem gamblers, i.e., responsible gaming support and that it has a proper complaints resolution procedure.
With this operator, you become a member of its loyalty club even before you make your first bet. Just register, verify your account, and deposit at least £10, and the operator will reward you with 500 loyalty points.
From there, you earn points for every £10 you wager. How many points you collect depends on how much you bet and what type of game you play.
For every £10 on roulette, you earn 0.25; for every £10 on blackjack, you earn 0.5 points; for every £10 on slots and scratch cards, you earn 2 points; and for every £10 on video poker, you earn 1 point.
Once you have at least 1000 points, you can redeem them for additional Hello Casino bonuses. One thousand points will earn you £5 in bonus money, and you can redeem up to 10000 points in a day.
If you join Hello Casino, you will discover an extensive slot selection featuring over 1900 slots from Microgaming, NetEnt, and other reliable game developers. Moreover, you will make deposits using some of the most popular methods in the UK, like Skrill and Neteller.
Hello Casino has a very comfortable gaming interface, and the site loads the games very well. There are several well-organised categories such as new games, live casino, slots, mega ways, jackpots, table games, Sligo, favourite games and by the provider. In addition, it also has a general game finder in case the player already has a game in mind for quicker access.
Having conducted this Hello Casino review, we can conclude that this gaming house has excellent positive qualities to offer to the UK audience, such as a vast game collection, varied payment methods and 24/7 support.