A brief presentation
Mecca Bingo is one of the leading bingo brands in the UK, operating more than 80 clubs across the country. The company laid its foundations in 1961. Over time, it has successfully extended into the online world with meccabingo.com, being one of the first companies to introduce their services on a website. Nowadays, it is the largest bingo operator in the UK, with one of the most extensive ranges of online games. Along with other well-known casinos, such as Grosvenor, Mecca Bingo is part of the Rank Group, which is listed on the London Stock Exchange. The company has been around since 1937, with origins in motion pictures. These were later forgotten in favour of the gaming industry. The Group estimates that more than one million customers visit Mecca Bingo every year, with £65.2 million revenue generated only from digital. The total revenue was recorded at £224 million in June 2015.
Is Mecca Bingo UK safe?
The casino holds two licences from the UKGC and the AGCC. Moreover, all of the games provided use an RNG system. This means that games cannot be altered or influenced in their favour either by other players or the croupier. The software-generated algorithm that determines random results and events is responsible for that. In this way, the platform can simulate what happens in real casino rooms. The gambling site keeps the customers’ information confidential. However, it may disclose some details to other companies within the Rank Group or to the extent that it is required to do so by law, in connection with any legal proceedings.
How to register?
Registering at Mecca Bingo online takes no more than five minutes. First, the player must select whether he is a new customer or already holds a membership card for the physical locations. After that, some general personal details are required (name, date of birth, address, phone number, email). The final step is choosing a username and password, then selecting the preferred marketing communication methods. As a result, an account will be successfully created without further email or SMS activation requirements. However, the player cannot access any of the account’s features until sending the necessary documents that verify his identity.
The KYC process
After completing the registration process, the account will remain locked until identity verification documents are provided. Users can access it, deposit funds and play games following the casino’s approval. To pass the KYC procedure, you must email a copy of either a passport or a driving licence, along with a recent utility bill or bank statement, to [email protected] Sometimes, the casino might also ask for additional information, such as proof of source of funds. In case any information linked to the account changes, players must update it as soon as possible via the ‘My Account’ section on the website or by contacting support.
Mecca Bingo bonus codes
There are two types of promos: for bingo and for slots and casino games. One can regularly find these promotions on the website and use them on a wide variety of games. Depending on the offer’s conditions, the bingo bonus funds could be available for a specific room or for any of the games. Most of the Mecca Bingo bonus codes require an opt-in code that is either shown on the promotional page or sent via email and must be entered in the lobby. This can be done by clicking the ‘Play Now’ button and then the ‘Bonus Code’ icon. When it comes to slots and casino promotions, they may also require a code, but they can be accessed straight from the game in some cases. If a code is needed, one must go to the ‘My Account’ section, then select ‘My bonuses’ from the bonus tab.
Wagering requirements
Moving on to wagering requirements, they are usually set out in every offer’s terms and conditions. Keep in mind that wagers become valid only when a payment has been received and confirmed by the casino. If more than one bonus is active, the wagering requirements may be combined, and if they are not met within the timescale, the bonus balance will be forfeited. The player is not allowed to place a wager greater than their account balance, and the casino may refuse or limit the wager for any reason, at their discretion. Bonus funds can only be used after all real funds have been spent, except for bingo bonuses, which will always be used first.
What games are available?
According to this Mecca Bingo review there are over 500 games to choose from, provided by companies like NetEnt, Big Time Gaming, Blueprint, Red Tiger, Push Gaming, IGT, Reel Play, Evolution Gaming, Playtech, Pragmatic Play, Microgaming and many others. Those who come especially for the table games must know that although the casino offers a fair selection, the stakes are not very high. Each game provides an info tab, containing useful ‘How to Play’ information, a brief description, and other details such as the min/max bet, RTP and special features. Moreover, an FAQ segment is tailored to each game category, which helps players discover all the section’s tips.
How does online bingo work?
When referring to Bingo, we’re not only talking about classic titles, but also about online chat games and exclusive-to-Mecca rooms that cannot be found on any other website. If you don’t know how bingo games work, keep these in mind:
- Everyone starts by getting a ticket with a set of numbers on it;
- The casino software will draw numbers through an RNG process;
- If one of the selected numbers is on the player’s ticket, it will be automatically marked off;
- The primary ways to obtain something is to get a line of numbers, or every number on the ticket;
- When the winner is announced his winnings will be credited to the account.
Mecca Bingo members can start playing by logging in, making a deposit and pressing the ‘Play Now’ button. Users may look through a variety of rooms and join their preferred one. Before the game starts, you must choose the number of tickets you want to play with. After that, all that remains is waiting for the game to start and see if the numbers show up.
Online chat games
Members of the community can interact with each other in multiple chat games, which are moderated by a host. To have access to these, you must have deposited at least £10 within the last 30 days. The host decides the winners, and members may have a maximum of three chat games credited to their account in one day. In the Best Odds Bingo rooms, each player gets ten tickets, and there are no more than 25 players allowed so that everyone has equal winning chances.
Mecca Bingo on mobile
Apart from the desktop version, you can also try out the casino’s games on mobile. The site can be accessed via a browser on any portable device, such as a smartphone or a tablet. The interface is well-optimised for mobile usage and the layout is fitted for smaller screens. In addition to that, you can also try on-the-go gaming via the Mecca Bingo app. This is available on both App Store and Google Play. The app has user-friendly features and a performant interface. Moreover, it disposes of all the regular offers and promotions, along with some exclusive ones.
Making deposits and cashing out
Before crediting your account, you must choose a deposit method. The available options are Visa, MasterCard, Visa Checkout, PayPal and Paysafecard. The desired payment method must be in your own name. Otherwise, the account might be suspended until further identification documents are provided. Unlike other online casinos, Mecca Bingo requires a minimum deposit amount of only £5.
Requesting withdrawals
In terms of withdrawal, a minimum of £10 can be requested via Visa, MasterCard, Maestro, Visa Checkout, PayPal and Bank Transfer. The casino aims to process withdrawals as fast as possible, and in the case of bank transfers, it can take as little as 4 hours. The average processing time can take up to 24 hours. The casino charges a £5 processing fee for Bank Transfer withdrawals. Also, there is no maximum withdrawal limit per month. However, if you want to cash out more than £15000 in a day, you must contact customer support for extra verifications.
Contacting support
The customer support team can be reached every day (except Christmas day) through multiple ways. These are the available contact means:
Customers can usually call from Monday to Friday, between 9:30 and 17:30. However, the phone line is currently unavailable until further notice. Until then, the support team can still be contacted via live chat, from 8:00 to 22:30, every day. Additionally, punters may check the FAQ section available under each game category and also on the ‘Contact us’ page.
Filling complaints
In case of any game claims or disputes, you can raise a complaint with the casino’s customer service team within seven days of the original transaction or wager. We must also mention that the Game ID and a screenshot of the finished game must be provided, so that the player can be adequately assisted. Consequently, a team member should respond within ten working days of receiving the formal complaint.
What to look forward to at Mecca Bingo casino
The gambling market contains many outstanding offers and operators, such as Mecca Bingo casino. This website consists of many special attractions:
- None of the transactions are linked to a fee: There are no additional costs for making a withdrawal or deposit. Fortunately, the operator handles such requests without deducting anything from the total amount.
- It promotes the games of dozens of providers: It is involved with the most capable developers in the industry, such as NetEnt, Pragmatic Play, Microgaming, Evolution Gaming, Playtech and others.
- Standard size catalogue: Gives access to a full range of options. Users will be able to choose from over 500 different games; there are variants of slots, scratch cards, blackjack, roulette and more.
- Withdrawals available within seconds with PayPal: When it comes to speed and security, Mecca Bingo casino proved to live up to expectations. After all, every payment processed with PayPal will be ready instantly.
Mecca Bingo casino flaws but not dealbreakers
Overall, Mecca Bingo has many qualities. However, we could notice a few disadvantages:
- Withdrawal options are considerably scarce: When processing a payment, users will only be able to choose between 2 different options (PayPal and Debit Card).
- Support limited by pre-set hours: To make an enquiry, users must contact the agents at certain times. The service is only active from Monday to Sunday from 7:00 am to 10:15 pm.
- Few resources linked to “Responsible Gambling”: There are almost no resources related to the “Responsible Gambling” campaign. Users will find less than 8 tools among the options.
What Mecca Bingo casino is great for
The VIP Club behind the service is complemented by all sorts of incentives, such as travel tickets, special gifts, free games, additional funds to play for longer and much more.