QueenPlay Casino Review UK - 2024

How Our Experts Evaluate & Rate QueenPlay Casino

We find, test, and review the best online betting sites available to UK players so they have all the tools to make informed decisions about where they gamble.

Our reviewing process reflects our intention to maintain the quality of the current gambling market. We want players to be confident when interacting with online casinos. Our QueenPlay Casino review will cover all areas of interest, such as usability, registration, payments, gaming library, and support.

QueenPlay Casino Overview | Our Reviewer's Findings

• Registration process 1 min
• KYC process 1 day
• Live games 250
• Slots 700
• Deposit methods 10
• Min deposit £10
• Live chat Yes, 08:00-00:00
• First Deposit Bonus 100% up to £50

Method for Ensuring Data Accuracy

• Bonus claimed Yes
• Deposit sum £20
• Deposit method Visa
• Game types played Slots, Roulette
• Withdrawal sum £0
• Last checked April 2, 2024

Compare QueenPlay Casino

Top Alternatives	Visit casino	Visit casino	Visit casino
1St Deposit	100% up to £50	100% up to £100	-
No Deposit	-	-	-
Our Rating		See full review	See full review
Min deposit	£10	£10	£10
Payout speed	2 days	1 day	1 day
Slots Games	700	2500	3700
Live Games	250	72	440
Online since	2020	2014	2023

QueenPlay Casino Casino Look & Feel

4 /5

When reviewing the look and feel of a website, we consider how the website design, interface, and user journey affect the overall playing experience. QueenPlay Casino loads quickly and features an attractive design, receiving a 4/5 evaluation.

Unlike Parimatch’s Android and iOS downloadable apps, QueenPlay has not invested in these options. However, the suite loads quickly and runs smoothly on mobile browsers. The game menu features casino games, live casino, scratch cards, and promotions. You can also use the search bar to ease your site navigation.

Look and Feel Verdict

• Navigation: Easy to browse with clear menu categories. Players can use the search bar to find a specific game faster.
• Loading speed: The site loads promptly on desktop and mobile devices without lag.
• Graphics & Design: The operator uses a simple design and intuitive game icons to enhance the available game categories. The promotional banner could have had a better resolution.
• Overall verdict: The website looks and feels intuitive and easy to navigate. However, we would have liked to see a filter function attached to the search box.

QueenPlay Casino Slot Games

5 /5

QueenPlay Casino’s slot library displays around 700 games from well-known providers, including NetEnt, Play’N Go, and Microgaming, which explains our 5/5 rate. They range from simple classic slots to the latest video slots. Most video slots have at least five reels, and many of them have thousands of paylines.

If you are a beginner player or still deciding on a game, you can test more in demo mode.

To access the slots menu, you must first click on “Casino.” Then, you can choose between video and classic slots. Both subcategories list the same collection of games, including a few megaways and jackpots. There are no progressives, though.

Based on our QueenPlay review, the library may seem challenging to browse because players cannot search for a specific title by typing in the provider’s name. Additionally, the games do not feature a pop-up window to give further details about the game rules, making the platform less beginner-friendly.

Slots verdict

QueenpPlay provides a decent slot collection of around 700 games. However, registered players can expect high-quality and diverse betting limits as the slots are provided by some of the most reliable developers, like Play’N Go and Thunderkick.

The site could still diversify its library and provide more jackpots and progressives, as you will find among Megacasino’s 5000 slots. The minimum and maximum bet values of £0.20, respectively £100, are reasonable and suit beginner and experienced gamblers.

Slots Game Types

Slots

Jackpots

Classic Slots

QueenPlay Casino Live Casino

5 /5

QueenPlay Casino provides over 250 live dealer games, mainly from Evolution. You can also find a few titles from Authentic Gaming. Based on our tests, the library features various sessions, including live roulette, blackjack, baccarat, and other card games like poker. We provided the selection with a 5/5 score.

All the games work well and provide high-quality graphics and sound effects, enhancing the overall playing experience. You will also find this operator among our recommended live dealer casinos for British punters.

The site provides over 20 table games, including roulette, blackjack, and baccarat. Generally, they allow minimum bets of £0.10. High rollers can wager up to £1000, depending on the game.

Before placing real bets, you can test the games’ features in demo mode. Moreover, you can also try the real dealer sessions, which follow the same format as the live-streamed table games. The only significant difference is that they are pre-recorded.

Live dealer games verdict

Live casino

Roulette

Baccarat

Blackjack

Table games

Video Poker

QueenPlay Casino Payments

3.9 /5

Payment	Min deposit	Max withdrawal
	£10	N/A
	£10	N/A
	£10	N/A
	£10	N/A
	£10	N/A
	£10	N/A
	£10	N/A
	£10	N/A
	£10	N/A
	£10	N/A

Receiving a 3.9/5 evaluation, QueenPlay Casino’s ten baking options include Visa, Neteller, PayPay, Paysafecard, and others.

Queenplay Casino has a minimum deposit of £10, which applies to each payment method mentioned above. According to the operator’s general terms, the site does not impose a maximum deposit limit.

The site takes up to 48 hours to process withdrawal requests. However, you may receive your funds later as each banking option processes transactions differently.

For example, if you use debit cards, you will receive your funds in a maximum of 8 business days. Skrill and Neteller take less time and process requests within two working days. Therefore, you should receive your funds within four days.

If this waiting time isn’t suitable for you, there are operators in the UK iGaming market where you can cash out in less than one hour.

The operator does not charge any payment fees. However, if players deposit in a different currency, they may be subject to a specific fee independent of the casinos’ services and policies.

Payments verdict

• Payout time: The operator takes up to 2 business days to process transactions, which could disadvantage some players. Players might wait longer to receive their funds, depending on the payment method.
• Payment methods: 10 payment methods available, including Visa, Paysafecard, PayPal, Skrill, and Neteller, frequently used by British gamblers.
• Payout limits: The site lacks transparency regarding the maximum cashout limit as it does not provide more detailed information.
• Overall verdict: The operator provides diverse banking options that align with UK players’ preferences. However, the 48-hour processing time and the missing information regarding the maximum withdrawal limit may represent two relevant drawbacks.

QueenPlay Casino Licensing & Security

5 /5

As a result of our QueenPlay Casino review, the platform operated by Marketplay Ltd. provides a safe gaming environment as UKGC and MGA license it. The presence of these regulatory bodies determined a 5/5 score for this field. Although it started its activity in 2020, the operator has implemented various security measures and collaborated with reliable game developers to provide a positive gaming experience.

MGA

License number: MGA/CL1/408/2007

UK Gambling Commission

License number: 039483-R-319409-017

QueenPlay Casino is Legit?

QueenPlay Casino is legit because it is licensed by two trustworthy regulatory bodies, the UKGC and the MGA. Both conduct comprehensive and strict verification processes to ensure a safe gaming environment.

The platform is safe because it works with independent auditors like eCogra and iTechLabs to ensure far gaming. Moreover, it has implemented SSL encryption software to allow secure transactions and data security.

QueenPlay Casino Customer Support

4.5 /5

You can speak with a support specialist if you require assistance with registration, payments, or any other service. However, QueenPlay Casino could improve its customer support services by adding phone support besides the existing live chat and email options – this is the main reason for our 4.5/5 score.

Players can email QueenPlay customer support seven days a week via [email protected], where they can complete a contact form. Also, the live chat is available between 08:00 CET and 00:00 CET.

For our review, we used the live chat for simple queries and emailed customer support for more nuanced cases.

Response times for customer support vary. We found that answers to simple queries were fast, but complex questions took longer to answer. The agents were polite and helpful.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 08:00-00:00

Loyalty

1 /5

QueenPlay Casino does not have a VIP program, which explains our 1/5 score. However, various bonuses and rewards are available on the site for loyal players.

Our Verdict

British gamblers who want to experience online gambling can join QueenPlay Casino, which offers a generous collection of over 700 slot games. Although this operator wants to be the number one choice of any woman who enjoys online games, other players are also welcome.

For a minimum £10 deposit via ten payment options, UK punters can access various games and withdraw as much as they want. However, we’d like to see a shorter payout time of 24 hours instead of 48.

Pros

• Around 700 slots, including video slots, jackpots, and megaways
• Popular payment methods in the UK, like PayPal, Skrill, and Visa
• No payment fees
• Over 200 live dealer games from top developers, such as Evolution Gaming
• Unlimited monthly cashouts

Cons

• 48-hour processing time for withdrawal requests
• No phone assistance is available
• No live chat for unregistered players
• No mobile app is available.

What is QueenPlay Casino Best For?

QueenPlay Casino is ideal for slot games, given that the library provides a reasonable number of 700 games from NetEnt, Play’N Go, and other reliable companies. The minimum and maximum betting values vary between £0.2 and £100, making the library suitable for a broader range of gamers.

Why Join QueenPlay Casino?

If you prioritize a broad selection of payment methods and a reasonable minimum deposit of £10, QueenPlay Casino is worth consideration. Punters can access the most popular British payment methods, like Visa, Skrill, Neteller, and Paysafecard.

Moreover, the site is well-rounded and secure and aims to make women comfortable when they gamble. However, experienced players may find the 48-hour processing time for transactions to be a significant disadvantage.