The Sun Vegas UK Review 2022

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The Sun Vegas UK overview

The company owning this casino, VF2011 Limited, is part of the Playtech PLC conglomerate. Playtech develops software platforms since 1999, when the company was founded by the Israeli entrepreneur Teddy Sagi. Moreover, it is listed on the London Stock Exchange and has an annual revenue that surpasses €1508 million. 

The Sun Vegas UK has been on the market since 2019. It functions according to a UKGC licence, meaning that it follows the strictest industry standards in terms of fair play and responsible gambling. In addition to that, the platform also holds a gaming licence from the Alderney Gambling Control. 

The sign up process

Gamblers must create an account to gain full access to the platform. The registration form will request personal details, such as:

• Full name
• Date of birth
• Address
• Phone Number
• Email address

To complete the registration form, click our promotional button. After that, you’ll be automatically redirected to the casino’s website. 

Remember that the information provided must be accurate. Also, you must update your details frequently. If something changes, you should inform the support team as soon as possible. We shall remind players that this platform allows you to create only one account. Duplicate accounts will be closed and any winnings associated with them forfeited. 

Accounts deemed as ‘Inactive’ will be charged with a monthly maintenance fee, equal to whichever is higher between £2 and 5% of the account balance. If the casino updates the Terms and Conditions, players will be notified via email or a site notice. 

Verification checks

After finishing the registration process, users must go through the verification checks. The casino may request:

• ID verification: passport or driving licence;
• Proof of address: copy of bank statement or utility bill;
• Source of funding/wealth: bank statements, wage slips or copy of the front and the back of the payment card registered and used by the player.

When the documents are necessary, you will be informed via email. But be aware that you must send the files within the specified period. This can be anywhere between 48 hours and 7 days. Not sending the documentation during that timeframe will result in your account being suspended. 

The games you can play 

This gambling site has over 900 games to offer. Following the research done by our team, we concluded that this casino has games from categories like:

• Slots
• Slingo
• Scratch cards
• Jackpots
• Table games
• Live casino
• Virtual sports 

Among the popular titles we shall mention Reel King, Buffalo Blitz, Gonzo’s Quest, Great Rhino and Cash Volt. Bets on slots start from as little as £0.10 per spin. As for providers, we must add well-known companies like Playtech, Pragmatic Play, IGT, Eyecon, NetEnt, Blueprint, Red Tiger and many others. 

Remember that bets on this site cannot be cancelled, modified or refunded. Yet, in case of system errors and malfunctions, the bet amount will be send back to your account balance. 

The Sun Vegas bonus codes

All The Sun Vegas bonus codes available on the platform can only be claimed once per person, household, IP address, email and phone number. There are several types of offers you may encounter. Some of them include:

• First deposit bonuses;
• Welcome packages;
• No deposit offers;
• Bonus spins. 

After redeeming The Sun Vegas bonus codes, you can see more information about them by going to ‘My Account’ and selecting ‘Bonus History’. And don’t forget to read their terms and conditions carefully! 

The bonus policy 

Most The Sun Vegas bonus codes shall be claimed by making a deposit. Unless stated otherwise, the minimum deposit is £10. After redeeming a promotion, you must meet its wagering requirement. The standard wagering is 50 times the deposit plus bonus amount. Suppose you deposit £10 and get a £10 bonus. In this case, you shall place bets equal to £1000. 

Remember that not all games contribute the same towards meeting the wagering requirements. For instance, slots contribute 100%, while table games, live dealer games and other products do not contribute at all. Other rules may include restricted payment methods, compatible games, maximum cashout and maximum bet per spin or round.  

Deposits and withdrawals

This platform offer various payment methods to its British players. While some of them, such as Visa and Mastercard, are available both for deposits and withdrawals, others may only work one way. Here are some examples:

Transactional rules 

The minimum deposit allowed is £10, and for withdrawals £5. Members can cash out a maximum of £50000. However, when using PayPal, the maximum amount allowed is £5500. If you want to make a withdrawal higher than the maximum one, you can make multiple transactions. As for the payout processing, it can take up to 3 days.

We shall also mention that the casino allows players to register up to ten cards on their account. Yet, all of them must be register in the gambler’s name. Those who want to withdraw an amount smaller than the minimum cashout limit must get in touch with the customer support team. The casino may request a fee for this type of transaction. Moreover, a fee will be charged if you frequently make deposits and withdrawals without placing a reasonable amount of bets. 

Get in touch with the support team

Players that require assistance in claiming The Sun Vegas bonus codes or with other issues, may contact customer support. These are the available methods:

• Live chat
• Email: [email protected]
• Phone: 0800 52 000 25

Unfortunately, the live chat cannot be accessed before logging in. General information about the platform can also be found in the FAQ section. You will find several topics, such as promotions, deposits, withdrawals and account features. 

In case of more complex issues or misunderstandings, you can file a formal complaint and send it at the email address specified above. You should receive a response within 14 days. If you’re not satisfied with the solution, you may ask the casino to review the complaint. Alternatively, you can contact an organisation specialised in disputes. 

Closure

Before depositing on this site, remember that the payment method you use must be registered in your name. Otherwise, the payment won’t be accepted. After that, you may explore over 900 gaming options. Among them, you may even spot rare findings like slingo and virtual sports. The casino notifies its members every time something changes in their policies. So, don’t forget to check your notifications regularly. 

The minimum withdrawal amount is £5. Yet, you can request a lower sum by contacting support. In this case, you may be charged a transactional fee. Other fees can apply for transactions made without a reasonable level of gambling actions.