SpinGenie

SpinGenie Bonus Codes, Offers and Expert Review (2023)

Check our SpinGenie Casino review and join the casino today. Take advantage of more than 4500 slots, trained customer support, and common payment methods in the UK, like Skrill and Visa.

SpinGenie - Ratings

Rating

4.1 / 5

Visit SpinGenie
Bonuses
4/5
Loyalty
3/5
Rate casino
Amelia Thompson

Casino expert

Updated:

SpinGenie Casino Bonuses and Offers

Only by email

4.8 / 5

GET 100 FREE SPINS NO DEPOSIT - Only By Email

This offer is available only by subscribing.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Gift

108% UP TO £88 + 88 SPINS ON STARBURST AT SPINGENIE CASINO

Play
Gift

108% UP TO £88 + 88 SPINS ON STARBURST AT SPINGENIE CASINO

Bonus code:

NOT REQUIRED

Wagering

30x D+B/60x W

Min. Deposit

£20

Max. Cashout

N/A

To qualify for 108% up to £88 and the additional 88 spins on Starburst, create an account and make your first deposit.

Promotional Rules

The qualifying deposit for this bonus is £20. You must wager the bonus and deposit amounts 30 times and the spin winnings 60 times.

You can only use the spins on Starburst, and each spin is worth £0.10. Slots count fully to the requirement, while all other games contribute by 10%.

Pros and Cons

Pros 

  • The match percentage is high and will multiply your deposit, resulting in a higher bonus amount
  • Starburst is an excellent predetermined slot game because it has a high payout rate

Cons

  • The wagering requirement for the spins is high, at 60 times the spin winnings
  • For the funds, you must wager both the bonus and deposit amounts, which means the requirement will take longer to complete
Bonus Verdict

For those who prefer slots, this promotion is a great option because they receive an impressive number of 88 spins on a well-known slot, along with additional bonus money. Nevertheless, because the wagering is so high, it might take some time to complete the requirement.

Rate this Bonus
First deposit only. Min. deposit: £20.Max. Bonus £88. WR of 30x Deposit+Bonus amount (Slots count 100%, other games 10%) within 30 days .Spins Game: Starburst. Max Spins:88 . WR 60x free spin winnings amount (only Slots count) within 30 days. Spin value: £0.10.. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies). Bonus must be claimed before using deposited funds. First deposit bonus can only be claimed once every 72 hr across all casinos T&C Apply, 18+

Alternative Bonuses - Best UK Offers for 2023

MrQ Casino logo
Play

Exclusive

4.1 / 5

Wagering

No wagering

Min. Deposit

£0

Max. Cashout

N/A

Rate this Bonus
MrQ Casino Bonus Codes
Free spins are only available to new customers who have successfully completed age verification and successfully verified their mobile number. Qualifying customers will receive 10 free spins on Squealin' Riches. The maximum stake per free spin bet is 20p. No maximum win. Free spins must be used within seven days of qualifying and any remaining spins after seven days will be revoked T&C Apply, 18+
Bonus Boss Casino logo

Exclusive

3.9 / 5

Wagering

40x W

Min. Deposit

£0

Max. Cashout

£50

Rate this Bonus
Bonus Boss Casino Bonus Codes
18+. New Players only. Upon Registration, up to 100 (30p) locked free spins to use on The Spinfather. 7 day expiry. Min deposit £10. Up to £300 Deposit Bonus available via 2 deposit boosts. Up to 50 (30p) locked free spins (FS) to use on The Spinfather on your first deposit. Up to 50 (30p) locked FS to use on The Spinfather on your second deposit. 40x wagering requirement on bonuses and FS wins. Wins paid as bonus credit. 30 days expiry from registration followed by 30 days expiry after each deposit. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Cashmo, Bonus Boss, Jammy Monkey. T+Cs apply. BeGambleAware.org

Disclaimer Gambling Addiction

Problem gambling is a severe condition that can take a toll on your personal life. KingCasinoBonus is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

Expired bonuses

Show more
Gift

♛ 200% WELCOME BONUS UP TO £100 + 55 STARBURST SPINS

Gift

♛ 200% WELCOME BONUS UP TO £100 + 55 STARBURST SPINS

Bonus code:

NOT REQUIRED

Wagering

30 X (B+D) / 30 X W-FS

Min. Deposit

£20

Max. Cashout

n/a / £100

Welcome to SpinGenie, an online gambling platform with over 1500 games, lots of exclusive promotions and endless action.

SpinGenie offers a welcome bonus of 200% up to £100 + 55 extra spins to all its new members. The spins can be used on Starburst. To request a cashout, the sum of the bonus amount and deposit amount must be played through 30 times. Plus, the winnings generated by the bonus rounds must also be wagered 30 times. Furthermore, these rounds are either capped at £100 or double the bonus amount. In such cases the final amount which can be received is the larger amount of the two. You can claim this bonus every 72 hours on all the other casinos that hold this license. Do not withdraw funds before completing the wagering requirements, or you will lose the bonus.

Rate this Bonus
First Deposit Only. Min. deposit: £/$20. Game: Starburst, Spin Value: £/$0.1, Max Free Spins: 55. Max bet is 10% (min £/$0.10) of the free spin winnings amount or £/$5 (lowest amount applies). Free Spins must be used before deposited funds. Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies. BeGambleAware.org
Gift

♛ 200% UP TO £100 + 55 STARBURST SPINS ON FIRST DEPOSIT

Gift

♛ 200% UP TO £100 + 55 STARBURST SPINS ON FIRST DEPOSIT

Bonus code:

NOT REQUIRED

Wagering

30 X (B+D) / 30 X W-FS

Min. Deposit

£20

Max. Cashout

n/a / £100

Making a first deposit on SpinGenie can bring you a bonus of 200% up to £100, plus 55 extra rounds to play on Starburst. The spins have a fixed value of £0.10/each, and they must be used before the deposited funds. The bets’ amount cannot exceed 10% of the spins winnings or £5. Between the two, the lowest value will apply. The sum of the bonus and deposit amount come with a turnover condition of 30x. The spins winnings must be also wagered 30 times. If you do not wager your bonus within 30 days, you will lose the bonus funds.

Click on our link, register an verify your account on SpinGenie. Then deposit more than £20 to receive this offer.

Read the bonus terms carefully before gambling any funds in order to play responsibly.

Rate this Bonus
First Deposit Only. Min. deposit: £/$20. Game: Starburst, Spin Value: £/$0.1, Max Free Spins: 55. Max bet is 10% (min £/$0.10) of the free spin winnings amount or £/$5 (lowest amount applies). Free Spins must be used before deposited funds. Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies. BeGambleAware.org

Alternative Casinos to SpinGenie

SpinGenie

4.1 / 5

visit casino

108% Up To £88 + 88 Spins on Starburst at SpinGenie Casino

MagicRed Casino

3.8 / 5

visit casino

Up to £25 + 25 Bonus Spins on Starburst

Megaways Casino

4.1 / 5

visit casino

Stake £10 Get 30 Free Spins No Wagering at Megaways Casino

Virgin Games Casino

4.5 / 5

visit casino

Deposit £10 Get 30 Free Spins No Wagering at Virgin Games Casino

Betfred Casino

4.1 / 5

visit casino

Deposit £10 Get Up To 200 No Wagering Spins at Betfred Casino

Rainbow Riches Casino

4.1 / 5

visit casino

Deposit £10 Get 30 Free Spins No Wagering at Rainbow Riches Casino

SpinGenie MagicRed Casino Megaways Casino Virgin Games Casino Betfred Casino Rainbow Riches Casino
First deposit only. Min. deposit: £20.Max. Bonus £88. WR of 30x Deposit+Bonus amount (Slots count 100%, other games 10%) within 30 days .Spins Game: Starburst. Max Spins:88 . WR 60x free spin winnings amount (only Slots count) within 30 days. Spin value: £0.10.. Max bet is 10% (min £0.10) of the Bonus amount or £5 (lowest amount applies). Bonus must be claimed before using deposited funds. First deposit bonus can only be claimed once every 72 hr across all casinos T&C Apply, 18+ New players only, Min deposit £20. offer valid for 24 hrs, wagering requirement x50. T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins: on Secrets of the Phoenix Megaways. Spins value: 20p each. Play Responsibly. BeGambleAware.org. 18+. †£10 lifetime deposit for Daily Free Game. T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Current Jackpots are across selected games. T&C Apply, 18+ New Casino customers only. £/€10 min transfer & stake on Casino slots within 7 days. Max bonus 200 Free Spins on selected games. Free Spins expire after 7 days. iOS app restrictions may apply. E-Wallet & Pre-Paid card restrictions apply. SMS validation may apply. Not available in NI T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Rainbow Riches. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. **£10 lifetime deposit for Daily Free Game. T&C Apply, 18+

Look & Feel

4.0

Look & Feel

3.5

Look & Feel

5.0

Look & Feel

4.5

Look & Feel

4.5

Look & Feel

5.0

Payout Speed

3.9

Payout Speed

4.0

Payout Speed

4.2

Payout Speed

5.0

Payout Speed

3.9

Payout Speed

4.2

Slot Games

5.0

Slot Games

5.0

Slot Games

5.0

Slot Games

Slot Games

5.0

Slot Games

5.0

Live Games

5.0

Live Games

5.0

Live Games

5.0

Live Games

Live Games

5.0

Live Games

5.0

Bonuses

4.0

Bonuses

3.5

Bonuses

3.2

Bonuses

3.0

Bonuses

3.5

Bonuses

3.2

Loyalty

3.0

Loyalty

1.0

Loyalty

1.0

Loyalty

Loyalty

1.0

Loyalty

1.0

Customer Service

4.5

Customer Service

4.5

Customer Service

5.0

Customer Service

4.5

Customer Service

5.0

Customer Service

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

How Our Experts Evaluate & Rate SpinGenie | Complete Review

Our work centres on finding online gambling brands operating in the UK and comprehensively evaluating their operation. To do this, we’ve created a review task force composed of former players and individuals with broad knowledge and understanding of the ins and outs of online gambling operators.

Our team designed their methodology to ensure the assessments they carry out touch on the main aspects of the operator. The methodology enables our review members to break down the operator into its essential components and closely analyse each.

For our SpinGenie Casino review, we began our process by registering for an account and completing the verification processes. Afterwards, we explored the main casino areas, such as the gaming menu, the banking page, and the customer support department. Since many British gamblers prefer mobile gaming, we tested the website on various mobile devices to check the site’s optimisation level and the games’ graphics and performance.

SpinGenie Overview | Our Reviewer's Findings

📲 Registration process

1 min

🪪 KYC process

1 day

🎮 Game types

Live casino, Slots, Bingo, Mobile Games, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Slingo, Table games

🎲 Live games

300

🎰 Slots

4500+

💳 Deposit methods

Trustly, Bank Wire, Paysafecard, Skrill Moneybookers, Neteller, PayPal, MasterCard, Visa

🏦 Withdrawal methods

Trustly, Bank Wire, Skrill Moneybookers, Neteller, PayPal, MasterCard, Visa

✅ Min deposit

£10

🎁 First Deposit Bonus

108% up to $88

Bonus code

Not Required

⭐ Featured in

Best Casinos Bonuses, Best Online Casinos UK, 200% Deposit Bonuses

Method for Ensuring Data Accuracy

Bonus claimed

No

Deposit sum

£0

Deposit method

Skrill Moneybookers

Game types played

Withdrawal sum

£0

Last checked

May 13, 2023

SpinGenie Registration Process Preview

SpinGenie Look & Feel 4 /5

The operator presents a highly dynamic website featuring top games, player promotions, and intuitive menu categories. The site performs well on all devices, whether a desktop or a hand-held device.

Players who prefer mobile gaming can download the iOS app. Currently, the platform does not provide an Android app.

How to Complete the SpinGenie Casino Login Process?

  1. Access the official website.
  2. Click the “Join” button.
  3. Write your complete name and birth date.
  4. Enter your email address.
  5. Fill in your country, city, and employment status, and enter your mobile number.
  6. Write your home address and zip code.
  7. Create a unique password and username, and confirm your age.
  8. Click “Create Account”.

How to Verify SpinGenie Casino Account?

  1. Upon registration, a pop-up window will verify your mobile number.
  2. Once done, go to your account and find the document upload section.
  3. See the necessary verification documents and upload a copy of each.
  4. Submit the documents for processing.

KYC Documents

  • ID card, passport, or driver’s licence
  • Utility bill or another proof of address
  • Proof of payment method, if necessary

How to Close SpinGenie Casino Account?

  1. Log into your account and open the live chat.
  2. Notify the operator of your wish to close your account.
  3. YoU can also send an email request to the site to close your account.
  4. Wait for the request to be processed and for the operator to notify you of further actions.

SpinGenie Desktop Preview

For our SpinGenie Casino review, we navigate the site to check if it is user-friendly and provides a positive gaming experience. The site loads quickly on the desktop when you use a browser. No desktop application allows you to download any gaming software on your computer.

To the left-hand side, you will see a sliding menu from where you can navigate the promotions, game menu, responsible gaming tools, help centre, and the platform’s blog. In the sub-header, there’s the game navigation menu, comprising three main categories: Slots, Instant Win, and Casino. Clicking any tab would show the subcategories of games belonging to that menu.

Although there are thousands of games on the site, only a few basic categories can help you navigate, and there are no additional filters except the search bar. The useful thing about the search bar is that you can type either the name of a particular slot or a specific provider, like NetEnt or Pragmatic Play.

SpinGenie Mobile Preview

As mobile gaming is a popular alternative for British gamblers, for our SpinGenie Casino review, our team has also run a few tests on a mobile device to check the site’s adaptability. HTML technology and a native app for iOS users enable both users of Android and iOS devices to play on mobile.

The operator has retained the same functionality on the mobile site as on the desktop version, offering a full collection of games and features to on-the-go players. The only difference you’ll notice from the desktop version on the mobile site is the compressed layout, as expected, considering the difference in screen size.

SpinGenie App Preview

The available iOS app provides a better gaming experience for Apple users. Our team, however, could not find an APK file for an Android app.

For our SpinGenie Casino review, we downloaded the app on an iPhone 12. After running a few tests and exploring the main casino areas, we concluded that it performs well and provides an easier way of accessing the platform’s services. The iOS app was designed for iPads but is also compatible with iPhones. It does not yet provide a rating and is compatible only with devices with at least the iOS 12.0 software installed.

SpinGenie Casino iOS Mobile App Download Process

  1. Open the App Store and write the operator’s name in the search bar.
  2. Make sure Skill On Net Ltd provides the app.
  3. Click the download button.
  4. Tap the operator’s icon on your screen to launch the platform.

Look and feel verdict

  • Navigation: The website displays an intuitive layout and straightforward menus. Although the search bar lacks advanced filtering tools, you can easily access each game area.
  • Loading speed: Whether you access the site from your desktop or mobile device, the site adapts quickly and performs well, providing a positive gaming experience.
  • Graphics & design: As the operator does not present any innovative graphics, the gaming site is suitable for all types of players as the game categories are highlighted and easy to find.
  • Overall verdict: The website does not stand out or host a negative gaming experience. Although the operator could improve the library and provide more game sections to browse the available games more easily, beginner and seasoned players can find all the information they need. The main menu is categorised efficiently into various areas, like slots, instant wins, casino games, and available promotions.

SpinGenie Slot Games 5 /5

The platform is managed by SkillonNet, which runs several more brands with many distinctive slot features, including the number of slots they offer. Like other SkillonNet brands, this operator provides an enormous choice of more than 4500 slots from nearly every major and minor developer in the industry.

You can use the search bar to browse games from Pragmatic Play, Microgaming, NetEnt, Red Tiger, and Relax Gaming, among others. If you already have one or more games you like, type the slot’s name in the search bar.

Given the number of games, you can expect a diverse thematic portfolio and titles featuring all kinds of in-game bonuses. The 5-reel slots are the most numbered, while the average number of pay lines stretches between 10 and 30.

You can access extra information about the games by clicking the game icon. The information presents the slot’s volatility, maximum win, betting limits, number of reels, and related details.

Slots We Tested

Game Provider RTP
Aloha! Cluster PaysNetent96.42 %
MotörheadNetent96.98 %
The Legend of Shangri-LaNetent96.59 %
Temple of NudgesNetent96.03 %
Wild WorldsNetent96.47 %

Slots Game Types

  • Jackpots – 200+
  • Daily jackpots – 100+
  • Megaways – 150+
  • Slingo – 40+
  • Classic Slots – 500+
  • Video slots – 3500+

From classic fruit slots to innovative 3D slots, Megaways, and daily jackpots, the diversity on this site is excellent. The Jackpots section provides games with progressive prizes ranging from £10000 to over £2 million. The Megaways slots are not categorised, so you must use the search bar to find them.

Best SpinGenie Casino Slots

  • Book of Dead
  • Legacy of Dead
  • Money Train 2
  • Gonzo’s Quest
  • Sweet Bonanza
  • Rainbow Riches: Pots of Gold
  • Bonanza Megaways
  • Gates of Olympus
  • Wolf Gold
  • Who Wants to be a Millionaire

Slots verdict

Criteria Slots Verdict

Slot Selection

More than 4500 games with different themes and various categories

Excellent

Slot providers

Popular game developers, including Pragmatic Play, Microgaming, and NetEnt

Very good

Slot Types

Various slot types like video slots, classic slots, megaways and jackpots

Excellent

Min Bet

Minimum bet starts at £0.1, which is the standard in the industry

Good

Max Bet

Players can bet up to £100 on some slots

Excellent

Jackpots

More than 200 jackpots with large pots

Excellent

RTP

Standard payout percentage

Very good

As a registered member, you benefit from an extensive collection of over 4500 slots from reputable game developers like Microgaming and Pragmatic Play. Since the game selection is diverse, you will indeed find a game to match your preferences, from traditional reels and megaways to jackpots and Slingo titles. Generally, most games allow a minimum bet of £0.1, which fits a wider range of gamblers.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots
SlingoSlingo

SpinGenie Live Casino 5 /5

You can access the live dealer games from the “Casino’” section in the game bar and navigate the different sub-categories of live table games. You will find around 300 titles, including blackjack, roulette, live game shows, poker, and baccarat.

Evolution Gaming, Playtech, and Pragmatic Play are the operator’s leading suppliers of live gaming content. All the games are premium quality and work well on desktop and mobile. You can expect HD streams, professional live dealers and a chat option to communicate with other present players in every room.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
Table gamesTable games

SpinGenie Casino Roulette Games

Type of Roulette Game Min Bet Max Bet Provider

Quantum Roulette

£100

£500

Playtech

Immersive Roulette Live

£0.50

£5000

Evolution

XXXtreme Lightning Roulette

£0.20

£1000

Evolution

SpinGenie Casino Blackjack Games

Type of Blackjack Game Min Bet Max Bet Provider

Infinite Blackjack

£1

£2500

Evolution

All Bets Blackjack

£1

£500

Playtech

Unlimited Blackjack

£1

£500

Playtech

SpinGenie Casino Baccarat Games

Type of Baccarat Game Min Bet Max Bet Provider

Baccarat Squeeze Live

£1

£5000

Evolution

Lightning Baccarat

£1

£1000

Evolution

Baccarat

£1

£5000

Pragmatic

SpinGenie Casino Table Games

  • Roulette
  • Baccarat
  • Blackjack
  • Poker
  • Video poker
  • Video bingo
  • Online scratch cards

The automated table games also provide a lot of variety, and unlike the live games, you can play them in demo mode, but you need to verify your account first. The betting limits might be as low as £0.20 for the minimum wager. However, some games may require a higher amount of £1 or more.

Live dealer verdict

Criteria Roulette Blackjack Baccarat

Game Type Variation

There are options for French and American Roulette, but no European version

One Blackjack, classic Blackjack and other 38 games are available here

Baccarat options include Grand Live Baccarat and Speed Baccarat

Min Bet

Minimum bet starts at £0.2.

Minimum bet starts at £1.

Minimum bet starts at £1.

Max Bet

Maximum bet is £5000.

Maximum bet is £2500.

Maximum bet is £5000.

Providers

Pragmatic, Playtech, Evolution

Pragmatic, Playtech, Evolution

Pragmatic, Playtech, Evolution

Overall verdict

All-budgets bets, good providers, the Roulette selection could provide a more diverse selection

Much diversity and a reasonable minimum bet of £1 that suits all types of gamblers

Only around 35 games, but good providers and low minimum bet for new players

SpinGenie Payments 3.9 /5

Payment Min deposit Max deposit min withdrawal Max withdrawal Withdrawal time
Skrill Moneybookers £20 No limit £20 No limit 1-2 business days
MasterCard £10 No limit £20 No limit 1-3 business days
Neteller £10 No limit £20 No limit 1-2 business days
PayPal £10 No limit £20 No limit 1-2 business days
Visa £10 No limit £20 No limit 1-3 business days
Paysafecard £10 £100 N/A N/A N/A
Trustly £10 No limit £20 No limit 1-3 business days
Bank Wire £10 No limit £50 No limit 2-5 business days

The banking section features 8 payment options, such as cards, digital wallets, bank transfers, and vouchers.  For example, you can deposit via Visa, Skrill, and PayPal, which are popular methods among British gamblers.

Due to recent regulations, UK players cannot use credit cards for gambling, so only debit cards are permitted.

SpinGenie Casino Deposit Process

  1. Log into your account and click the “’Deposit” button in the top right corner.
  2. Choose a payment method.
  3. Enter a deposit amount and complete the rest of the form.
  4. Click “Submit” to send your deposit request.

What is the SpinGenie Casino Minimum Deposit?

The minimum deposit on this site is £10 through all available payment options.

SpinGenie Casino Withdrawal Process

  1. Sign into your account and tap the blue “Deposit” button.
  2. Go to the “Withdraw” section and select a withdrawal method.
  3. Enter your payout amount and select a currency.
  4. Fill out the rest of the withdrawal form and click “Submit”.

SpinGenie Casino Withdrawal Time

The operator usually takes 2 business days to process withdrawal requests. However, each financial institution processes transactions differently, and it may take longer to receive your funds.

If you use Bank Wire or a debit card, you will receive your funds in a maximum of 5 working days. Paypal, Skrill, or another digital wallet, for example, process withdrawals between 24 and 48 hours.

Reasons for SpinGenie Casino Payout Problems

  • An ongoing game session is blocking you from making a withdrawal.
  • You have an active bonus and uncompleted wagering requirements.
  • Your account needs to be fully verified.
  • You need to re-submit a copy of your verification documents.

SpinGenie Casino Fees

The operator won’t charge deposit or withdrawal processing fees. If you withdraw your funds using Bank Wire, though, and you cash out less than £500, you are charged a £10 administration fee. If the site changes its policy, we will update our SpinGenie Casino review accordingly.

The operator will reimburse you for your deposit after deducting a 20% fee if you use a payment method that is not yours.

Payments verdict

  • Payout time: The operator takes 48 hours to process withdrawal requests. If you cash out your funds, for example, via an e-wallet, you should receive your funds in a maximum of 4 working days, given that e-wallets process transactions between 24-48 hours.
  • Payment methods: The banking page displays 8 payment options. Even though the site could provide a broader range of options, British players can deposit via Visa, PayPal, and Paysafecard, popular in the UK.
  • Payout limits: There are no maximum cashout limits. However, players must deposit at least £10, and withdraw £20, depending on the method.
  • Overall verdict: British players may consider depositing since the platform accepts payments through means frequently used in the UK, like PayPal, Skrill, Paysafecard, and Visa. However, the 48-hour processing time for withdrawals may represent a disadvantage for some gamblers.

SpinGenie Payments

SpinGenieCasinoCasinoMegaways CasinoAvenger Slots CasinoStar Wins CasinoAtlantic Spins CasinoZodiac CasinoBuddy Slots
Visa
MasterCard
Maestro
Boku (Pay By Mobile)
Pay by phone
PayPal
Neteller
MuchBetter
Skrill Moneybookers
Skrill 1-Tap

SpinGenie Licensing & Security 5 /5

SpinGenie Casino Trustworthiness Details

SpinGenie Casino Company

SkillOnNet Ltd.

Year of establishment

2005

Company No. of Employees

51-200

Accepted Currencies

GBP, EUR

Company Registration Number

C50024

Address

Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex 1120 Malta

For our SpinGenie Casino Review, we also took a look at the company and the available certificates to make sure the website operates legally and efficiently.

The gaming site is operated by SkillOnNet Ltd., which has more than 15 years of experience in the industry. British players can safely join the casino and explore their benefits as the United Kingdom Gambling Commission has verified the platform’s services. The operator also collaborates with iTech Labs to demonstrate the fairness and reliability of the available game selection.

UK Gambling Commission UK Gambling Commission
039326-R-319358-052

SpinGenie is Legit?

The United Kingdom Gambling Commission, a preeminent regulating agency in the sector, has given its approval to the website. Sites that function under the UKGC laws represent a secure gaming environment as they have gone through multiple verification checks regarding their features and general services.

Is SpinGenie Casino Safe?

  • iTechLabs
  • SSL encryption
  • Gamstop
  • Gamcare

The site ensures a safe environment for its players by implementing an SSL encryption that allows secure transactions and protects the user’s personal information. Additionally, the iTechLabs certificate illustrates the fact that the game selection has been verified and approved by gaming specialists. Registered players also have access to various responsible gaming tools, such as helplines and organisations like GamCare, which prevent gambling addiction.

SpinGenie customer service 4.5 /5

The operator provides dependable and responsive support when directly communicating with users. You can contact the customer service department via live chat or email.

The live chat feature is only accessible to registered users. You can email the casino if you need help but haven’t created an account yet.

If you’re dealing with a minor problem or have a general question, open the “Help” centre from the main menu and go through the FAQs. There you can find all the information you need about deposits/withdrawals, promotions, games, documents, and other relevant topics.

How to Contact SpinGenie Casino?

You may contact the operator via email at [email protected] or seek assistance on live chat. The live chat is open for service every day from 06:00-00:00 GMT, while the email assists 24/7.

If you need to report a problem, open the contact page and click the “Report a problem’ link”. The website will handle your request after you complete the available form.

How We Tested Customer Support?

The response time of the live chat and email assistants, the manner of response, and the value of the information are the three main factors we checked when assessing the customer service department for our SpinGenie Casino Review.

The chat assistants, which were actual people and not chatbots, replied to all our questions within a minute, though if there’s more traffic on the site, you may have to wait a few minutes. If you decide to send an email, which will provide a more detailed response compared to the live chat, you can expect a reply between 1 and 24 hours.

The agents were professional and politely addressed us while providing detailed answers and guidance to solve our issues.

Customer support verdict

  • Response time: Depending on the site traffic, the customer care department may respond immediately or within 24 hours. However, the agents generally respond in a few minutes if you use the live chat feature.
  • Staff availability: The support services are limited as the live chat is operational between 06:00-00:00 GMT. Additionally, only registered players can discuss this with a live chat representative. The email, however, is available 24/7.
  • Overall experience: The operator provides a positive customer support experience since the department consists of well-trained and polite people who assist you with any problem. The availability could be improved as the live chat is not functional 24/7. The site does not provide a phone number either.
Phone:
No phone available
Live chat:
Yes, 06:00-00:00

Loyalty 3 /5

Along with regular promotions, bonuses, competitions, and other offers, there is a loyalty programme. The operator’s loyalty programme has few specifics but functions similarly to other loyalty programmes. By actively playing with real money, you can move up the level scale.

The operator recently introduced the new “My Levels” feature, allowing you to track your progress and see how close or far you are from levelling up. You can expect a “special reward” with each new level. Click on the progress bar to see a map of your current status alongside future rewards.

Our Take on SpinGenie Casino

After you complete the registration and verification process, you get access to a large selection of over 4500 slot games, 500 table games, and around 300 live dealer sessions. You can expect to find a variety of games with different themes and high-quality graphics as the site collaborates with well-known game developers like Microgaming, NetEnt, and Evolution Gaming.

Payment options, particularly withdrawal methods, are limited to only a few options, including debit cards, PayPal, Bank Wire, and Trustly. Additionally, the operator takes at least 48 hours to overview and approve withdrawal requests.

What to look forward to at SpinGenie Casino

  • Impressive slots selection of over 4500 titles, including traditional reels, progressive jackpots, and megaways.
  • Popular payment methods in the UK: PayPal, Visa, Skrill, Neteller and Paysafecard.
  • Around 300 live dealer games from Pragmatic Play, Evolution Gaming, and Playtech.

SpinGenie Casino flaws but not dealbreakers

  • 48-hour processing time for withdrawals.
  • The live chat is operational only from 06:00 to 00:00.
  • Unregistered players do not benefit from live chat assistance.
  • The mobile app is available only to iOS users.

What SpinGenie Casino is great for

One important element that characterises the platform’s services is diversity. A wide spectrum of players that like slots, table games, or live casino sessions can play from the library’s over 5000 game titles. It provides a wide variety of games that load swiftly on desktop and mobile devices thanks to collaborations with NetEnt, Microgaming, Pragmatic Play, and other trustworthy gaming companies.

Is SpinGenie Casino the best choice for you?

British players who prefer slots may consider registering because they will find various traditional reels, progressive jackpots, and megaways titles. If you are interested in jackpots, for instance, among the 200 options, you will find many with high pot values close to £2 million. Live dealer games also have around 300 choices available since the platform focuses on all types of players, including beginners and seasoned gamblers. However, the operator leaves room for improvement regarding the banking policies, given that it takes 2 business days to approve transactions.