Who is behind Jungle Reels casino?
Jungle Reels is a relatively new gambling platform, being released in 2018. Its owner and operator is Jumpman Gaming Limited, a reputable company within the online gambling market, with over 100 developed platforms up to this day. This company has developed many online casinos as Whitelabel products but also has a few of its own, such as Cash Arcade, Sunny Wins, and Simba Slots.
The casino holds two gambling licenses, one in the UK, via UKGC, and one in Alderney, via AGCC.
The platform has a friendly layout and design, without any noticeable bugs, but some essential information is quite hard to find.
A brief guide to registering payment methods, and depositing
Good news, this platform will let you register up to three payment methods, out of the following: Visa/Mastercard/Maestro debit cards, Paysafecard, Pay by Mobile, and PayPal.
Whatever method you will be using, you can’t deposit less than £10.
To make a deposit, go to the casino lobby, hit Deposit to reach the Cashier, then select the payment method and the desired amount. In the Cashier, you also have the options to manage your cards, set deposit limits or enter promotional codes.
Jumpman Gaming Limited imposes certain deposit limits, although they don’t state the actual amount.
Essential facts about the withdrawal procedure
You can request a withdrawal in the Cashier section. For your first withdrawal, you will have to provide additional documentation. In case you must send a copy of your debit card, be sure to block the middle eight digits of your card number. Although unlikely, you may have to provide notarized/certified documents for verification. All these documents can be sent via email.
If the verification process is not complete after four days of pending, the casino will cancel your request and send the funds back to your casino account. The cashed-out amounts will be paid back to any of the bank/e-wallet accounts you have registered. It may take up to 5 business days to process your transaction.
- All deposits made with Pay via Mobile incur a transaction fee of £2.50.
- All withdrawals are charged with £2.50 each.
Details about Jungle Reels game collection
On Jungle Reels casino there are more than 1000 titles. Expect to find a lot of slots, but not only. All these titles come from providers you have surely heard about before, but also from some newer & smaller ones.
Here’s a complete list of the providers: Rarestone Gaming, Microgaming, Playtech, Ash Gaming, Netent, Eyecon, Red Tiger Gaming, Leander Games, Hungry Bear, Reel Time Gaming, Blueprint Gaming, Endorphina, Scientific Games, Neon Valley Studios, Pragmatic Play, All41Studio, Inspired Gaming, Playson, Yggdrasil Gaming, Elk Studios, High 5 Games, NextGen, Golden Rock Studios, Alchemy Gaming, Storm Gaming, Iron Dog Studios, Foxium.
The same goes for the games. Some of the titles are pretty popular on today’s gambling platforms, while some are not that well-known. The “Hot Slots” category has games like 9 Masks of Fire, Rainbow Jackpots, Fluffy Favourites Slingo, Book of Gold Double Chance, 9 Pots of Gold, Chilli Heat, Eye of Horus, and more. Bingo, Jackpots, and Table Games are also available.
How to ask for help and what to expect in terms of trustiness
Unfortunately, this website doesn’t have a live chat support feature, nor a phone line. So, in case you need any help from the casino staff, you’ll need to ask for it via email, at [email protected] Not having a support chat is pretty bad news, as you will need to put more effort into getting help and wait longer to receive a reply.
To find out how trustful this casino is, we’ve looked for user complaints on several online platforms. To be honest, we didn’t find much, so we feel that users should not have serious suspicions regarding this platform.
Concluding our Jungle Reels review
Jungle Reels casino may be a good platform to pass some time on. You have a lot of games to choose from, and the promotions will keep you busy for a little while at least. It’s quite user friendly, and it works well on mobile devices so that you won’t have trouble with its features. Still, we’ll have to say that it is a pretty modest casino, so don’t expect a premium experience. The customer service needs some improvement, they payout processing time should be shortened, and some more bonus codes might give punters extra reasons to play here.
Considering these facts, we can say this platform is decent enough, but not spectacular. You should take account of all this information before registering, so you won’t feel disappointed.
What to look forward to at Jungle Reels casino
Jungle Reels casino is a great online casino platform with a lot to offer UK players. To find out a little more about it, let’s take a look at some of its most relevant features:
- No maximum withdrawal amount: Jungle Reels casino players will be able to withdraw any amount of funds they want, which is a great benefit.
- Regional payment platforms: UK players can rely on their favourite payment options to play at Jungle Reels casino.
- Excellent resources for responsible gambling: Jungle Reels casino has several tools to combat gambling addiction, such as self-exclusion, loss limits, deposit limits, reality checks, parental controls, account security, GamStop registration and more.
- Mobile-friendly: UK players will be able to play at their favourite casino on their smartphone with access to all games and features.
Jungle Reels casino flaws but not dealbreakers
Now let’s look at some of the weaknesses that were found in this review for Jungle Reels casino:
- Lacks telephone support: UK users have no telephone customer support, which is a major disadvantage.
- Withdrawals are delayed: UK players can expect to have their funds withdrawn in up to five days, which is inconvenient.
- Withdrawal fee: UK players will be charged a withdrawal fee of £2.50 regardless of the payment method and amount.
What Jungle Reels casino is great for
Jungle Reels casino offers UK players a range of around 1,160 games, where its main strength is slots. The slots are themed to suit all British preferences. There is also a full section of table games such as blackjack, roulette, poker, solitaire, etc. There is plenty to choose from in games at Jungle Reels casino, making it interesting and entertaining for the British audience.
Is Jungle Reels casino the best choice for you?
In conclusion, it is a great alternative that can work very well for the UK audience. It has several game categories and multiple local payment methods and is a reputable licensed casino. But we were a little disappointed by the customer service without telephone support or other details. However, you can look for other casinos we have for you in our review list.