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Become a member at Pots of Luck UK

This gambling site was launched in 2016 and is part of the Grace Media group, alongside many other online casinos. British players need to know that this is a secure website licenced and regulated by the United Gambling Commission and by the Gibraltar Gambling Commission.

Joining this site is very easy. All you have to do is press our promotional button, then follow these steps:

1. Click ‘Sign Up’;
2. Complete the necessary details;
3. Choose a password;
4. Enter your mobile number;
5. Hit ‘Create Account’.

The details you must provide include your name, date of birth, email address, home address and phone number. Remember that you’re allowed to create only one account.

If you don’t log in for a period longer than 12 months, your account will be deemed inactive. In this case, you will be notified of this and your balance will be set to zero. However, you still have rights to the funds and can request a balance return at any time.

Account verification

Before making full use of the account features, you need to complete the KYC procedure. This implies sending some personal documents to prove that you’re the rightful account holder. This procedure aims to prevent fraudulent activities like underage gambling and identity theft.

The documents must prove the following:

• Your age and identity;
• Your address;
• Your payment method.

The accepted files may include a passport, driving licence, utility bill or bank statement. Once everything has been sent, the internal team may take up to a few days to verify the documentation. After the verification has been completed, you may start claiming Pots of Luck bonuses and playing games.

Suppose the casino cannot verify the player’s age within 72 hours after the request. In that case, the account shall be frozen until the process is done. In case it turns out that the player is under 18 years old, all winnings will be voided and all deposits returned.

Games available to play

At Pots of Luck UK, you’ll find over 500 titles from providers like Pragmatic Play, Microgaming, NetEnt, Blueprint Gaming, Eyecon, and otehers.

We shall mention popular titles like Starburst, Fluffy Favourites, Big Bass Bonanza, Rainbow Riches and Wolf Gold. Usually, bets start from as low as £0.10 and can surpass £100 on selected games.

The list of games is divided into separate categories, so you can find them much easier. Here are some of them:

• Slots
• Megaways
• Live dealer (Roulette, Blackjack, Baccarat, Game Shows)
• New
• Popular

According to the research we conducted for our Pots of Luck review, you’ll be able to filter products according to their provider. And if you’re looking for a particular title, you may use the available search bar.

Some games will also have an informational tab, where you can see details like the minimum and maximum stake, the number of paylines and bonus features. You’ll also see the game’s general rules and a short description.

What Pots of Luck bonuses can you claim?

The Pots of Luck bonuses come in various shapes. You can find welcome packages, first deposit bonuses, no deposit deals, cashback offers and many others. Besides these, there are also Pots of Luck bonuses available for existing players, such as weekly or daily incentives.

Don’t forget that all Pots of Luck bonuses come with specific terms and conditions. Breaching any of them means that the bonus and its winnings will be forfeited. If no terms are listed on the promotional page, then the general policy will apply.

General bonus rules

Remember that all Pots of Luck bonuses must be used within 28 days unless otherwise specified in the bonus rules. If not used, all bonus funds and winnings will be forfeited. You must meet the wagering requirements before cashing out. If not, the winnings shall be voided. The offers can be claimed from portable devices too, thanks to the mobile friendly interface.

Regarding the welcome bonus, you can claim it only on a maximum of four casinos from the same network in 30 days. Once you reach the limit, this type of offer will no longer be available for you on other gambling platforms owned by Grace Media Limited.

Those who make transactions using e-wallets or prepaid vouchers cannot stake more than £0.5 in a single bet while completing the wagering requirements. Users that stake more than the amount mentioned will have any winnings associated with the bonus voided.

Handling transactions

If you want to make a deposit, you can use Visa, MasterCard, Maestro, Neteller, Skrill, Skrill 1-Tap, Paysafecard, Trustly, Boku and ecoPayz.

You can fund your account with amounts over £10, except for Boku, where deposits must start from £15. Also, when you deposit with Boku, you’ll be charged a 15% fee. This means that from a deposit of £30.00, the account will be credited with £25.50. The deposit method cannot be changed if your balance is under £5 or if you have a withdrawal in pending.

Cashing out

As for cashouts, the methods available are Visa, MasterCard, Maestro, Neteller, Skrill, Skrill 1-Tap, Paysafecard, Trustly, ecoPayz, and Bank Transfer. Keep in mind that the minimum amount that can be withdrawn is £10. When it comes to the maximum amount you may cash out, there is a limit of £10000 per transaction. The processing payout time may take up to three business days from the day the request was made.

The casino will send withdrawals to the same method used to make the initial deposit. If that is not possible, you shall select another method. Last but not least, the casino charges a £1.50 fee for withdrawals under £30.

Get in touch with the support team

British players who need assistance can reach out to the support team via:

• Email: [email protected]
• Live Chat

The support team stays at your disposal 24/7. We shall also mention that the live chat facility can be accessed even if you’re not logged in. First you’ll get a few question suggestions from a virtual bot. After that, you may select whether you want to get in touch with a real operator or leave an offline message. If you select the message option, you will receive the answer via email. So, don’t forget to check your inbox regularly!

If you’re looking for general information about the site, you shall find it in the FAQ section at the bottom of the page. This discusses topics like Pots of Luck bonuses, transactions, account features and more.

What to look forward to at Pots of Luck casino

The Pots of Luck website offers its users a whole range of benefits. Players enjoy a safe environment for gaming and can access high-quality games:

• High-quality games: Pots of Luck offers high-quality games in various categories. In addition to a variety of slots, there are also over 35 live games (including roulette, baccarat and blackjack titles). The games come from established manufacturers such as Evolution Gaming, Netent, Microgaming, Pragmatic Play and Yggdrasil.
• Good payment options: The platform offers its users some of the most popular payment methods on the UK market, including PayPal, Visa, MasterCard, Neteller, Boku, Paysafecard and Skrill.
• 24/7 Customer Support: The casino is not only reachable by email, but also offers a live chat that is available around the clock. Users can get answers to their questions and concerns at any time.

Pots of Luck casino flaws, but not dealbreakers

Although the Pots of Luck platform comes up with some convincing advantages, users also encounter some negative points. These came to our attention during our research:

• Fees: For withdrawals under £30, the platform charges processing fees of £1.50. Deposits via Boku Mobile are always subject to fees of 15% of the deposit amount.
• Pay-outs take a relatively long time: It can take up to 3 days for requests to be reviewed and go through, making pay-outs at Pots of Luck quite slow.

What Pots of Luck casino is great for

Pots of Luck rewards its loyal users with some special benefits. On the website, there is a sub-category called “Rewards”. There doesn’t seem to be a tiers or levels programme, but nevertheless the platform offers rewards and prizes for returning and regular players.

Is Pots of Luck the best choice for you?

Unfortunately, we noticed that the website is somewhat confusing. Information such as payment methods is difficult to find, and the game selection is also much larger at other providers and above all better divided into table games, jackpots and other game categories.

Users can easily get around the negative point of fees by opting against Boku as a payment method and cashing out at least £30. Apart from that, Pots of Luck offers high-quality titles in a colourful catalogue. Users especially appreciate the 24/7 support and the diverse number of payment methods available.