Captain Spins UK Review 2022

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Captain Spins bonus codes

British players that decide to join this online casino have at disposal various Captain Spins bonus codes.

Once you become a member, you can click on the three-lines menu from the left side of the page and access the “Promotions Calendar” to see exactly what offers are available for you.

The promotional calendar presents the offers for the entire month. On each day you’ll see a symbol that represent the type of offer that will come up. To see what the symbol means, check out the legend with the explanation for each icon by clicking the “Open Promotion Guide”.

Promotional rules to be aware of

Before claiming one of the Captain Spins bonus codes, remember that are rules you must follow:

• Minimum deposit;
• Maximum cashout
• Wagering requirement;
• Payment restrictions;
• Games restrictions.

Wagering contribution

Not all games have the same contributions towards the rollover requirement. To see the exact percentage for each game, access the “Promo terms” section.

Promotional play restrictions

The site has the right to forfeit any bonus and to void all the winnings in case of promotional abuse and irregular play. Some examples of such behaviour:

• The terms and conditions of the promotion where breached;
• The casino finds evidence of a series of bets placed to result the guarantee win of the player (in this case all winnings will be voided);
• Taking advance of any software, system bug, error or failure in respect to any game.
• The player makes a deposit and then withdraws the funds shortly after.

How to join the platform

To create the account, you must fill up the registration form with the next details:

• Full name;
• Date of Birth;
• Phone Number;
• Email address;
• Place of residence.

While going through the signing up process, you must choose the ways you desire to receive promotional materials from the platform and to agree with the Terms and Conditions.

Keep in mind that to create an account, you have to be over 18 years old and be a resident of the United Kingdom.

If you use false details when creating the account, the casino has the right to forfeit any winnings and close the account.

What to know about the verification process?

Once you join the platform, you must pass some verification checks where the site will confirm the details you used to create the account. These types of checks do not necessarily take place only when you create your account but can also take place during your activity on the platform.

You may expect additional checks such as:

• Email verification;
• Age verification;
• Identity verification;
• Address verification.

The platform will also ask for proof of ownership of the payment method you use to make transactions.

How to avoid having your account closed

This site has the right to close it in case you breach certain conditions. Some things that can lead to your access being restricted on the platform are:

• You have more than one account;
• You used incorrect details to join;
• You access the platform from restricted territories;
• You allow someone else to use it.

About inactive accounts

In case you don’t access it for a period of 12 consecutive months, it will become inactive. The casino will send a notification via the email address registered to inform you about the changes. If you don’t manage to access the casino, you’ll be charged with a £5 monthly fee. If the balance reaches £0, the site is entitled to close the account permanently.

Games and Providers

Players from the United Kingdom that decide to become members of this website will have at their disposal over 1500 products available. If you access the home page, you’ll see the games divided into categories such as:

• New games;
• Slots;
• Live casino;
• Table games;
• Scratch cards;
• Jackpots.

The casino allows you to search a game by the name (via the search bar feature) or to filter the products by software developer. You’ll also find a “Favourites” section where you can add the games you like by clicking on the heart icon from each game.

Providers and types of games

Captain Spins collaborates with a long list of software developers. Some of the providers you’ll find here are 1×2 Gaming, NetEnt, Microgaming, Big Time Gaming, Eyecon, Evolution Gaming, Blueprint, Pragmatic Play, Play’n Go and many more.

Given that the site works closely with such well-known providers, players will find here the most popular games in the industry. When it comes to slots, you can try out high-quality titles like Starburst, Book of Dead, Immortal Romance, Bonanza, 9 Pots of Gold, Divine Fortune, Wolf Gold and 9 Masks of Fire.

When it comes to Roulette, players will find many titles available. Some of the type of games you’ll find are:

• Roulette: American Gold Roulette, Instant Roulette, First Person Roulette;
• Blackjack: 3D Blackjack, Blackjack Classic, Atlantic City Blackjack;
• Poker: All Aces Poker, Fortune Pai Gow Poker, Three Card Poker;
• Baccarat: Baccarat First Person, 3D Baccarat, Classic Baccarat;
• Game shows: Dream Catcher, Mega Ball, Football Studio.

You’ll also find various live versions available.

Facts to keep in mind about progressive jackpots

The site will notify the player via a pop-up if he manages to receive the prize from a progressive jackpot game. Jackpots that exceed £250000 can take up to 30 days to be paid to the gambler.

There can be situations where the value displayed in the games doesn’t match the one from the game server. However, the amount you’ll receive is the one from the server. The difference can appear due to delay between the initial jackpot being displayed and the one that is actually paid out.

Another particular situation that can occur is the one where more than one player appears to receive the prize due to this delays. In such a case, the gambler that receives the prize is the one that shows on the casino’s and game server.

The prize can be in another currency than the one you make transactions with. This means that the amount may change due to the foreign exchange rate.

All you need to know about transactions

If you want to fund your account, the payment methods available are Visa, MasterCard, PayPal, Trustly, Neosurf, Paysafecard, Skrill, Neteller, Maestro, Instant Bank Transfer and Cast to Code. All deposits must start from £10.

More about deposits

The casino allows you to deposit only with banking options that are registered on your own name. As long as the casino reviews your account, your deposits will be limited to £2500 daily. Also, the gambling website can change the forms of payment that it accepts.

About withdrawals

For withdrawals you may use Maestro, MasterCard, Skrill, Neteller, Trustly, Visa and PayPal. The minimum amount you can withdraw is £10. The casino doesn’t have any limit when it comes to the maximum amount you may cash out. Withdrawal requests are processed within 48 hours. All withdrawal requests are processed via the same method you used to fund your account.

You have to pass all additional checks for the website to process your withdrawals. The website will check all transactions and anything suspicious will be reported to the competent authorities in the United Kingdom.                                                                                                                                                                            

How to contact the support

If you desire to get in touch with the customer support, you may send them a message via the live chat feature or an email at [email protected] There is also a FAQ section available. However, it does not come with many details available. Also, we observed that players can use the live chat without having an account.

Live chat interaction

When doing the Captain Spins review, we decided to try out their live chat feature. The agent handled our questions well. However, the response time it was a little bit higher. For some questions we had to wait longer for an answer, but the agent made sure to let us know that it will take a little longer and apologized for the inconvenience.

About responsible gambling

Those who feel like their gambling is out of control can take advantage of tools such as:

• Deposit limits: you have the option to set daily, weekly or monthly deposit limit on your account upon registration;
• Game time reminder: you may set a time reminder when playing, so you can precisely keep track of how long you have been logged in for;
• Account closure: to close your account you have to get in touch with the support team. The account can be re-opened the same way;
• Time-out: you can temporarily exclude yourself from the site for a period from twenty-four hours up to six weeks; 
• Access to account history: you may can access a full history of transactions by visiting the My Account section
• Self-exclusion: you can restrict the access on the platform for a specific period, between 6 months and 5 years. 

Besides these tools, you may find many other resources if you access the Responsible Gambling section. The site offers guidance, self-assessment questions that can help you understand if you have a problem and links to various gambling addiction institutions.

Closing out Captain Spins review

For the Captain Spins review the balance tilts in a good direction. The site comes with a large collection of games that exceeds 1500 titles. Besides this, they collaborate with a very long list of providers. The website doesn’t impose a limit for the maximum amount you may withdraw. If you want to ask a question before creating an account, the live chat feature is available without being registered.

On the other hand, the processing time takes up to 48 hours and you cannot deposit more than £2500 while the casino verifies your account.