Dukes Casino Expert Review (2023)

How Our Experts Evaluate & Rate Dukes Casino | Complete Review

Our expert team used our extensive review process to analyse all the feature of Dukes Casino and provide you with accurate insight into all of the operator’s offerings. We tested the majority of the available games, payment methods, customer support options and the responsible gambling tools present on the website.

We concluded that Dukes is on par with the British industry standard.

Dukes Casino Overview | Our Reviewer's Findings

Method for Ensuring Data Accuracy

Dukes Casino Registration Process Preview

Dukes Casino Look & Feel 3.9 /5

The casino features relatively outdated graphics and designs on the whole page but offers British punters several navigational tools which are quite handy and easy to use. For these reasons, we rate the website’s look and feel with 3.9/5.

Even though the casino does not have a Desktop or mobile app, it is compatible with PC and smartphone browsers.

On the laptops, we noticed that it loads quickly, and it has smooth movements. Furthermore, the games benefit from vivid graphics, both as thumbnails and during actual gameplay sessions.

We were also interested in how well-organised the information is. We confirm that all relevant pages (FAQs, Contact us, Terms and Conditions, etc.) are quickly accessible from the site’s footer.

Mobile performance

The platform is also optimised for mobile browsers, implementing several changes to accommodate users of smart devices. It retains the speed on PCs while also modifying the icons to fit your smaller screen. As such, you will not have to scroll sideways endlessly.

Although the server is compatible with all mobile browsers, our recommendation is to use Chrome. This is the browser where you can indeed see all the optimisation that Dukes Casino UK received and all the characteristics that also made it a top pick on

Dukes Casino Desktop Preview

Dukes Casino Mobile Preview

Dukes Casino Slot Games 4.8 /5

You have more than 2490 games to browse in the slots catalogue, all of them coming from British top picked providers NetEnt, Microgaming, and Play’n Go. Tje demo play option doesn’t work properly so we award the platfrom with a 4.8 out of 5 for the Slots category.

Slots Game Types

• Classic
• Jackpots
• Video
• Progressives
• Megaways
• Bonus-Features

Slots

Jackpots

Classic Slots

Dukes Casino Live Casino 4.5 /5

Dukes only features around 60 live dealer games from favourite British providers, Evolution Gaming and Playtech. The selection features tables for live roulette, blackjack, baccarat, poker and game shows. We reward the operator with a 4.5 out of 5 for the live casino section. You can find several 5/5 live casinos in our ranking.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Dukes Casino Payments 4.4 /5

Neosurf

Trustly

Skrill

PayZ

Paysafecard

Apple Pay

MuchBetter

Neteller

PayPal

Pay by phone

MasterCard

Visa

You can use several popular payment methods to access Dukes. Due to the favourable deposit and withdrawal limits we rate the platform’s banking section with 4.4/5.

There are both minimal and maximal limits for cash transfers. The casino will not let you deposit less than £10 or more than £5000. Specific payment methods, like PayPal or debit cards, will also impose a minimum transaction of at least £20. However, PayviaPhone will let you start from £10.

All Pay via Phone deposits will incur a 15% processing fee.

Withdrawal process

In the withdrawals’ case, all transactions come with a £2.50 administrative fee.

Otherwise, there are neither minimal nor maximal thresholds to your payouts. The sole limit is time – you must wait three business days while the withdrawal request is pending. Then, the team will take one more day to process the demand.

After this point, your payment institution will apply its specific timeframe, which can vary, as such:

You cannot withdraw if you have not wagered your active Dukes Casino bonus codes or have yet to verify your identity.

Dukes Casino Payments

Dukes Casino Licensing & Security 4.5 /5

This website is a standalone platform, courtesy of ProgressPlay Limited. The company primarily invests in white-label services – this means that other casino operators may use its servers and licences to create a gambling site.

The organisation received the UKGC, and the MGA’s seals of approval – these licensors are the most rigorous in the field, which is a plus in this Dukes Casino review. Our experts rate it with the highest score for its licensing section.

MGA

MGA/B2C/231/2012

UK Gambling Commission

39335

Dukes Casino is Legit?

The UK Gambling Commission especially has a firm grip on its licensees, ensuring that they have:

• A sturdy responsible gaming system;
• An ADR (Alternative Dispute Resolution) – in this case, it’s IBAS;
• Transparent promotional terms.

How to play safely and fairly

The website is strict against irregular play – doing any prohibited activity might result in the loss of your bonuses or even your account. The principal actions are:

• Low or zero-risk betting (e.g., betting on both player and banker at Baccarat);
• Moving from low to high-weighted games;
• Betting highly and then reducing the bet size to complete the wagering requirements;
• Having a wager exceed 25% of your initial deposit.

The casino might even confiscate your deposits if it identifies irregular behaviours on your part.

Dukes Casino customer service 4.5 /5

In case you need assistance, you will find it 24 hours a day, seven days a week. The available methods are chatting and sending an email to

Even though phone support would have been a plus in our Dukes Casino Review, we appreciate that you may receive support at any time. Furthermore, we chatted with the live agents and discovered that they are well-trained.

On top of that, they answer quickly, with the average response time being around 15 seconds by our calculations.

Phone:

No Phone Available

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 4 /5

Loyal players may get extra Dukes Casino bonuses. If you’re wondering, there are multiple actions you can take to earn comp points and raise the ranks. And your journey has 101 different levels, each containing a potential redeemable bonus.

While other online casinos may ask you strictly to wager a specific sum, here, you shall get comps even for actions like your first deposit. As you accrue more points, you’ll unlock various Dukes Casino bonus codes, including:

• Extra rotations;
• Cashback;
• Match offers.

Once you reach a new tier, we advise you to go to the Level-Up store. It is accessible from the ‘Rewards Programme’ menu, and it’s here that you can convert your loyalty tokens to specific promotions.

Our Verdict

Pros

• Extensive slot collection with over 2490 games
• Vast provider list with titles from NetEnt, Evolution and Play’n Go
• Over 10 popular payment methods
• 24/7 live chat and email support

Cons

• Slow payout time of up to 4 days
• Lack of a mobile app

What is Dukes Casino Best For?

One of the best features that Dukes Casino provides to its users is the VIP programme. Its well-designed VIP scheme is a great incentive for all of its users. A player can climb through the ranks and earn multiple gifts and perks as they reach higher levels.

Why Join Dukes Casino?

Dukes Casino is a great option for many online casino players. In fact, if you are in search of an online casino with a wide range of games, great customer support, and a very well-designed VIP program, Dukes is the choice. The payment method collection only adds pros to the mix due to the availability of British-favourite options like Visa, Skrill,  Neteller and many others.

Wagering contribution