Hello Casino Bonuses & Review

Author: Oliver Keegan Updated:

Have a look at our Hello Casino review before joining the site or claiming any Hello Casino bonuses! You’ll discover the available games, payment methods, responsible tools and more.

Rating

4.2 / 5

Hello Casino Review Ratings

Hello Casino Bonuses and Offers

Only by email

4.8 / 5

GET 100 FREE SPINS NO DEPOSIT - Only By Email

This offer is available only by subscribing.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Hello Casino logo

4.2 / 5

Bonus funds

Upon joining Hello Casino and depositing more than £10, you’ll be eligible to receive a 100% up to £100 bonus. The bonus and initial deposit amount must be wagered 35 times before cashing out. Also, the wagering should be completed within 30 days of claiming the offer, and the maximum bet per round is £5.

Bonus spins

As part of the same promotion, you’ll also receive 100 bonus spins. These can be used on either Gonzo’s Quest or Starburst. The rounds will be credited as 20 per day over a period of 5 days, and they expire within 10 days of activation. Don’t forget that the maximum cashout resulting from each set of spins is £50. Additional information about this offer shall be found in Hello Casino’s terms.

Disclaimer Gambling Addiction

Problem gambling is a severe condition that can take a toll on your personal life. KingCasinoBonus is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

More offers

Casino Sign Up Bonus Rating Secure Link
1
MrQ Casino logo

4.2 / 5

Play
Free spins are only available to new customers who have successfully completed age verification and successfully verified their mobile number. Qualifying customers will receive 10 free spins on Squealin' Riches. The maximum stake per free spin bet is 20p. No maximum win. Free spins must be used within seven days of qualifying and any remaining spins after seven days will be revoked T&C Apply, 18+
2
PokerStars Casino logo

4.7 / 5

Play
New casino players only. Subject to account verification. Selected Slots only, 7 day expiry. For deposit offer min. £10 deposit with code ‘CASINO150’, debit card only T&C Apply, 18+
3
Bonus Boss Casino logo

3.9 / 5

18+. New Players only. Upon Registration, up to 100 (30p) locked free spins to use on The Spinfather. 7 day expiry. Min deposit £10. Up to £300 Deposit Bonus available via 2 deposit boosts. Up to 50 (30p) locked free spins (FS) to use on The Spinfather on your first deposit. Up to 50 (30p) locked FS to use on The Spinfather on your second deposit. 40x wagering requirement on bonuses and FS wins. Wins paid as bonus credit. 30 days expiry from registration followed by 30 days expiry after each deposit. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Cashmo, Bonus Boss, Jammy Monkey. T+Cs apply. BeGambleAware.org

Expired bonuses

Show more
Hello Casino logo

Expired

4.2 / 5

You can’t begin your gambling journey without a nice boost and Hello Casino is the get place to get it. For a minimum deposit of £10, you can receive:

  • 100% bonus up to £100;
  • 25 bonus spins valid on Gonzo’s or Twin Spin Deluxe.

If you desire to cash out, you must wager your winnings from the spins and the deposit and bonus amount 35 times. Bonus wins from spins are capped at £50. Claim this offer and have tons of fun!

Compare Hello Casino Bonuses with Others

Hello Casino

4.2 / 5

♛ Up To £100 + 100 Bonus Spins at Hello Casino

Betfred Casino

4.1 / 5

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Stake £10 and Play With 100 No Wagering Spins

Grosvenor Casino

4.4 / 5

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♛ Deposit £20 Play with £50 as a Welcome Bonus

Coral Casino

4 / 5

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♛ Bet £10 Get £50 Casino Bonus

BoyleSports Casino

4 / 5

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Deposit £10 Get £50 Bonus

MrQ Casino

4.2 / 5

visit casino

Deposit £10 Get 30 No Wagering Spins on Big Bass Bonanza at MrQ

Hello Casino Betfred Casino Grosvenor Casino Coral Casino BoyleSports Casino MrQ Casino
New customers only. 18+. Promo code CASINO100. £10 min transfer and stake on Slots at Betfred Casino within 7 days of registration. Minimum 5 game rounds. Game restrictions apply. Max 100 Free Spins. 50 Free Spins on selected titles credited instantly after qualification. Second 50 Free Spins on selected games within 48 hours. £0.10 per spin. Free Spins must be accepted within 3 days. 7-day expiry. Not all titles may be available in iOS app. Payment restrictions apply. SMS verification and/or Proof of I.D and address may be required Deposit £20 and play with £50 offer available on first deposit only. Offer comprised of £20 bonus (min deposit £20, max reward £20 bonus, 5x wagering), plus the choice of either a £10 live casino bonus or £10 slots bonus (max reward £10 bonus, 10x wagering) both live casino and slots bonuses may have excluded games. Please check full terms New customers only. Min spend £10 on qualifying games. Certain deposit types excluded. £50 Bonus on selected games subject to 40x wager req. Must accept within 14 days, valid for 30 days. Player restrictions 18+. Opt in. Runs until 31/12/23. Selected UK & IRE players only. Qualifying players will be excluded from other Casino Welcome offers. Min. cash wagering of £/€10 (cumulative). 48 hrs to wager, 24 hrs to play, 168 hrs to play with Bonus (BNS). Max. redeemable £/€500 from BNS. 40x wagering on BNS. Until wagering requirement of Bonus is completed, stakes on other game will be taken from the Cash balance. Once per player. Game, game weighting, player restrictions apply. First deposit only. Min deposit & spend £10. Max 30 spins on Big Bass Bonanza Megaways at 20p per spin. Spins credited upon spend of £10

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.8

Look & Feel

4.5

Look & Feel

4.0

Look & Feel

5.0

Payout Speed

3.9

Payout Speed

3.9

Payout Speed

3.5

Payout Speed

3.6

Payout Speed

3.8

Payout Speed

4.2

Bonuses

3.0

Bonuses

3.5

Bonuses

3.5

Bonuses

3.2

Bonuses

3.0

Bonuses

4.0

Customer Service

4.5

Customer Service

5.0

Customer Service

5.0

Customer Service

4.5

Customer Service

5.0

Customer Service

4.5

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Min. deposit

£ 10

Min. deposit

£ 5

Min. deposit

£ 5

Min. deposit

£ 5

Min. deposit

£ 10

Min. deposit

£ 10

Game types

Arcade , Bingo, Keno, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

Game types

Live casino, Bingo, Mobile Games, Online Lottery, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Game types

Arcade , Live casino, Mobile app, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

Game types

Bingo, Keno, Live casino, Mobile app, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

Game types

Slots, Live casino, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack

Game types

Live casino, Bingo, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Craps, Table games

Number of games

350

Number of games

1090

Number of games

760

Number of games

1844

Number of games

1560

Number of games

875

Since

2014

Since

2004

Since

2006

Since

2002

Since

1999

Since

2014

Licenses

MGA, UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Licenses

UK Gambling Commission

Game providers

Netent, Play'n Go, Red Tiger Gaming, Eyecon, Slingo Originals, Evolution Gaming, Blueprint Gaming, Gameburger Studios, Quickspin, Barcrest, Thunderkick, ELK Studios, Big Time Gaming, Wazdan, Microgaming

Game providers

Netent, Pragmatic Play, Red Tiger Gaming, Blueprint Gaming, Gameburger Studios, Thunderkick, ELK Studios, Big Time Gaming, Microgaming, Yggdrasil Gaming, Inspired Gaming Group, Reel Time Gaming, IGT, WMS Gaming, Virtue Fusion

Game providers

Netent, Play'n Go, Pragmatic Play, Red Tiger Gaming, Eyecon, Slingo Originals, Evolution Gaming, Blueprint Gaming, Reel Kingdom, Gameburger Studios, Playtech, Barcrest, Big Time Gaming, Microgaming, Yggdrasil Gaming

Game providers

Netent, Play'n Go, Red Tiger Gaming, Eyecon, Evolution Gaming, Blueprint Gaming, Novomatic, Quickspin, Playtech, Big Time Gaming, Yggdrasil Gaming, Inspired Gaming Group, IGT, Virtue Fusion, Realistic Games

Game providers

Netent, Play'n Go, Pragmatic Play, Red Tiger Gaming, Playtech, Microgaming, IGT, Relax Gaming, Realistic Games, SG

Game providers

Netent, Play'n Go, Pragmatic Play, Eyecon, Slingo Originals, Evolution Gaming, Blueprint Gaming, Quickspin, Thunderkick, Wazdan, Microgaming, Inspired Gaming Group, Relax Gaming, Push Gaming, Pariplay

Deposit methods

Bank Transfer, CashtoCode, Fast Bank Transfer, Neosurf, Trustly, Paysafecard, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

Deposit methods

Bank Transfer, Paysafecard, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

Deposit methods

Bank Transfer, Paysafecard, PayPal, Maestro, MasterCard, Visa

Deposit methods

Wire Transfer, Paysafecard, Apple Pay, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

Deposit methods

Bank Transfer, Google Pay, Visa Electron, Paysafecard, Apple Pay, Skrill Moneybookers, Neteller, PayPal, Boku (Pay By Mobile), MasterCard, Visa

Deposit methods

Bank Transfer, PayPal, Pay by phone, MasterCard, Visa

Hello Casino Review Process

Gaming sites reviews have long been a de-facto platform for the promotion of the brands rather than a way for readers to get honest appraisals. We aim to change that by avoiding cursory reviews that blindly present the company in a positive light.

Our hands-on approach involves analyses of different aspects of the operator conducted by experienced former players and gaming experts. Our methodology entails direct engagement with the operator – conducting payments, playing games, or communicating with a support host – in order to give readers a candid and reliable Hello Casino review.

Our Expert Reviewers Tested and Found

📲 Registration Process

2 mins

🪪 KYC Process

1-2 days

🎮 Game Types

Arcade , Bingo, Keno, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

🎲 Live games

30

🎰 Slots

1900

💳 Deposit Methods

Bank Transfer, CashtoCode, Fast Bank Transfer, Neosurf, Trustly, Paysafecard, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

🏦 Withdrawal Methods

Bank Transfer, Fast Bank Transfer, Trustly, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

✅ Min deposit

£ 10

🎁 First Deposit Bonus

100% up to $100

🟥 Bonus code

Not Required

How we Perform our Tests

Bonus claimed

Yes

Deposit sum

£ 10

Deposit method

PayPal

Game types played

Slots, Table games

Withdrawal sum

£0

Last Checked

November 17, 2022

Hello Casino Registration Process Preview

Hello Casino Look & Feel 4 /5

The operator’s website feels convenient for use on a desktop PC, laptop, and on mobile. The interface and layout follow familiar design patterns where the games are categorised based on their type and special features.

The layout and design style, the game categorisation, and quick links allow for effortless handling on every device or system.

How to Complete the Hello Casino Login Process?

  1. Open the operator’s website on your device.
  2. Check the available Hello Casino bonuses.
  3. Click the ‘Sign Up’ button to open the registration form.
  4. The first step is to provide your name and date of birth and select a country.
  5. Click ‘Continue’ and provide your email, phone, and address.
  6. Click ‘Continue’ again, create a unique username and password, select currency, and confirm you are 18 or older.
  7. Click ‘Sign Up’ and log into your account.

How to Verify Hello Casino Account?

  1. Sign in and go to your account.
  2. Once in your account, find the document upload page.
  3. Provide all required documents to confirm your name, email, address, and related personal details.
  4. Wait for the operator to process and confirm the accuracy of your documents.

KYC Documents

  • Copy of passport, ID card, or driver’s license
  • Proof of address
  • Bank statements
  • Photocopy of credit card or other payment method

KYC documents necessary to verify your identity can vary depending on what the operator needs to confirm. A bank statement, proof of address, and a copy of an ID document are the three most common documents for KYC verification.

How to Close Hello Casino Account?

  1. Log into your account.
  2. Choose a suitable contact option, such as live chat or email.
  3. Notify the customer support team of your desire to close your account.
  4. Wait for a support agent to process and confirm your request.

Any Hello Casino bonuses will be forfeited after the completion of this process.

Hello Casino Desktop Preview

You should experience no lags or delays when using the platform on Chrome, Mozilla, Opera, or another desktop browser. The game menus load instantly, while the games themselves may take a few seconds to start.

The layout is a standard one. You have the game menus listed horizontally in the header. The terms and conditions, privacy policy, responsible gaming tools, promo terms, and related details are at the footer.

You will see a dropdown menu on the right-hand side of your screen where you can visit useful pages related to payments, security, bonuses and promotions, and customer support. The games are sectioned into separate tabs for jackpot games, slots, table games, live dealer games, etc.

Hello Casino Mobile Preview

The platform’s gaming content works with every mobile system, including Android and iOS, despite the absence of a native mobile application. There is no app for mobile or desktop use, meaning you need a web browser like Chrome or Mozilla to engage in mobile play.

Mobile play via a browser has some disadvantages compared to using an application, such as reliance on a stable browser and a limited game selection. But apart from that, the web-based mobile version tested by our Hello Casino review offers the same level of functionality and ease of handling as the desktop version.

Hello Casino Slot Games 5 /5

Every slot enthusiast will feel at home with this operator. The platform’s slot inventory is the best aspect of its gaming menu. With around 1900 titles, the number of slots is high above the minimum of 500 slots we usually look for to deem a casino a worthy slots provider.

Slot developers have modernised the concept of slot gaming with various themes, mechanics and unique symbols and features. For that reason, the casino has created multiple slot menus, including categories for jackpot slots, classic slots, slots using the Megaways pay mechanics, games with Drops & Wins bonuses, and so on.

There is a search bar you can use to find a particular game, but it only works with games. If you type in the name of a given slot provider, it will show no results.

The downside is that there is no demo mode option, and the slot cards do not provide additional information about the games’ pay lines, betting limits, or special symbols or features.

Best Hello Casino Slots

  1. Book of Dead
  2. Money Train 3
  3. Immortal Romance
  4. Starburst
  5. Wanted Dead or a Wild
  6. Eye of Horus
  7. Big Bass Splash
  8. Legacy of Dead
  9. Gates of Olympus
  10. Gonzo’s Quest

These 10 slots make up a narrowed down list of dozens of slots valued for their inventive gameplay style, themes, symbols, and payouts. There are still many popular slots missing on this list that you will find in the operator’s game menu.

A few honourable mentions are Reactoonz, Money Train, Money Train 2, and Buffalo King Megaways. Then again, some popular slots and slot providers, like The Dog House, Sweet Bonanza, and Quickspin, are missing.

Highest RTP Slots From Hello Casino

  • Book of 99 – 99%
  • 1429: Uncharted Seas – 98.60%
  • Marching Legions: 98.12%
  • Blood Suckers – 98%
  • Rainbow Riches: Pick’n Mix – 98%
  • Money Cart – 98%
  • Zeus Lightning Power Reels – 97.73%
  • Reel Gems – 97.49%
  • Wild Flower – 96.52%
  • Money Train 2 – 96.4%

RTP, which stands for return to player, is a metric indicating how much a certain game will, in theory, return to you based on every £1 you wager. If you wager £100 on a slot with a 98% RTP, the game will, theoretically, return £98. But this is calculated over long gaming sessions.

Other important factors include the game’s volatility, hit frequency, and pay lines. But based on our Hello Casino review, we concluded that at least RTP-wise, the platform offers content with satisfactory payout rates, ranging from 94% or lower to up to 99% RTP.

Slots We Tested

Game Provider RTP
TedBlueprint Gaming95.81 %
Asgardian StonesNetent96.31 %
Romanov RichesFortune Factory96.08 %
Pirates PlentyRed Tiger Gaming95.07 %
Dungeon Quest Nolimit City96.27 %

Slots Game Types

  • Video Slots: 1000+
  • Jackpot Slots: 80+
  • Classic Slots: 600+
  • Megaways: 60+
  • Slingo: 20+

These are pretty standard slot menus you will likely find at any online gaming operator with a goal of attracting slot fans. What is above standard is the number of games you will find in each category.

However, some things are below standard. These include the lack of information about the game on the game icon and the absence of a demo mode.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots
SlingoSlingo

Hello Casino Live Casino 5 /5

The choice of live dealer games on this site stands in stark contrast to the choice of slots. There are just over 30 games listed in the live dealer tab. Blackjack and roulette present you with the biggest selection, with multiple variants of these classic table games.

You will also find baccarat, craps, and poker tables, alongside a handful of game shows and alternative live games, including Monopoly Live, Gonzo’s Treasure Hunt, and Crazy Time.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
Table gamesTable games
Video PokerVideo Poker

Hello Casino Roulette Games

Type of Roulette Game Min Bet Max Bet RTP

Gold Bar Roulette Live

£0.50

£10000

97.30%

XXXtreme Lightning Roulette

£0.20

£400

97.30%

Auto Roulette Live

N/A

N/A

97.30%

Hello Casino Blackjack Games

Type of Blackjack Game Min Bet Max Bet RTP

Live Blackjack Lobby

£10

£2000

99.5%

Infinite Blackjack

£1

£1000

99.51%

Power Blackjack

£1

£1000

98.80%

Hello Casino Baccarat Games

Type of Baccarat Game Min Bet Max Bet RTP

Speed Baccarat

£0.2

N/A

98.94%

Super 8 Baccarat

£1

£10,000

98.76%

Hello Casino Table Games

  • Blackjack
  • Roulette
  • Baccarat
  • Poker
  • Solitaire

The choice of the automated table games is a far cry from the versatility of the slots catalogue. There are only several dozen RNG blackjack, roulette, baccarat, and poker games, plus a small collection of alternative games like craps and bingo. Another popular gaming item that is missing is video poker.

The RNG-based table games also don’t have a demo mode. But the good thing is you will be able to find tables consistent with your budget. Whether you’re a high-roller or a casual, low-budget player, you can find a table that fits your style.

Hello Casino Payments 3.9 /5

Payment Min deposit Max deposit min withdrawal Max withdrawal Withdrawal time
CashtoCode £ 10 £ 250 N/A N/A N/A
Maestro £ 10 £ 7500 £ 10 £ 2500 1-3 days
MasterCard £ 10 £ 7500 £ 10 £ 2500 1-3 days
Neosurf £ 10 £ 7500 N/A N/A N/A
Neteller £ 10 £ 7500 £ 10 £ 2500 Instant
Paysafecard £ 10 £ 7500 N/A N/A N/A
Skrill Moneybookers £ 10 £ 7500 £ 10 £ 2500 Instant
Visa £ 10 £ 7500 £ 10 £ 2500 1-3 days
PayPal £ 10 £ 7500 £ 10 £ 2500 Instant
Trustly £ 10 £ 7500 £ 10 £ 2500 Instant
Bank Transfer £ 10 £ 7500 £ 10 £ 2500 3-5 days
Fast Bank Transfer £ 10 £ 7500 £ 10 £ 2500 2 days

Hello Casino Deposit Process

  1. The first step is to sign up and verify your account.
  2. Next, go to the cashier or click ‘Deposit’.
  3. Choose your payment method and enter a deposit amount of at least £10.
  4. Wait for the operator to approve your payment.

What is the Hello Casino Minimum Deposit?

The smallest amount you can deposit in your balance is £10. This applies to all methods.

Hello Casino Withdrawal Process

  1. Log into your account.
  2. Go to the cashier and select the withdrawal option.
  3. Choose a withdrawal method and enter your amount.
  4. Submit necessary verification details.
  5. Wait for the operator to review the withdrawal.

Withdrawing money from your account is simple as it follows almost the exact same process as depositing. The security and identity checks the operator performs for withdrawals are the main difference between the deposit-withdraw process.

These checks can delay the transaction for several days, depending on whether the platform encounters any issues with unverified information, uncompleted bonus terms, or related problems.

Hello Casino Withdrawal Time

The length of the withdrawal-processing procedure can depend on what type of payment service you use. If you use bank cards, bank transfers, or another conventional bank-based transaction service, it can be a few days before all checks are complete.

On average, the site processes withdrawals within 48 hours after the mandatory pending period has elapsed and the platform and payment service provider have successfully completed all checks.

Reasons for Hello Casino Payout Problems

  • You have not provided all necessary account verification information
  • You do not have enough funds on your balance
  • The withdrawal amount is above the permitted daily, weekly, and monthly limit
  • Security checks by the operator or payment provider/bank can delay the process
  • Incomplete wagering of Hello Casino bonuses

Hello Casino Fees

The operator will not charge you any fees for standard deposit/withdrawal requests. However, you may want to speak with a support assistant and inquire about particulars related to certain payments and whether in some instances, the casino will charge a small transaction commission.

Hello Casino Payments vs Other Casino Payments

Hello CasinoSpace Wins CasinoPretty WinsRocket SlotsJackpot Mobile CasinoSlots Animal CasinoSportNationAmazon Slots
Visa
MasterCard
Maestro
Boku (Pay By Mobile)
Pay by phone
PayPal
Neteller
MuchBetter
Skrill Moneybookers
Skrill 1-Tap

Hello Casino Licensing & Security 5 /5

Hello Casino Trustworthiness Details

Hello Casino Company

White Hat Gaming Limited

Year of establishment

2014

Company No. of Employees

N/A

Accepted Currencies

GBP

Company Registration Number

C73232

Address

85 St John Street, Valletta, VLT1165, Malta

The brand is part of the esteemed iGaming company White Hat Gaming and is held to the highest standards. It holds two licenses, one from the UK Gambling Commission and another from the Malta Gaming Authority. You can find more details about the company and licenses at the bottom of the home page.

Hello Casino Sister Sites

  • CasiGO
  • Barz
  • 21 Casino
  • Casilando
  • Playzee
  • Slotnite
  • Dream Vegas

On these sites, you will find similar games, payment methods and support methods. Moreover, you may claim promotions similar to the available Hello Casino bonuses.

MGA MGA
MGA/B2C/370/2017
UK Gambling Commission UK Gambling Commission
52894

Hello Casino is Legit?

Yes, this brand is as safe and secure as they get, as indicated by its dual license certificates, and focus on responsible gaming:

  • UK Gambling Commission
  • Malta Gaming Authority

The licenses are ample proof of the site’s legitimacy. Still, you can also count on a professional customer service department where you can seek immediate assistance if you have gambling problems and submit complaints knowing they will be thoroughly reviewed and addressed.

Is Hello Casino Safe?

The operator is safe and secure all around. It performs mandatory anti-money laundering and other routine security checks regularly. The platform also watchfully observes any suspicious activity and stays alert to potentially fraudulent behaviour with the help of the following:

  • SSL encryption
  • Gamstop
  • Gamcare
  • BeGamble Aware

Hello Casino customer service 4.5 /5

You can reach out to the platform’s support department via email or chat in real-time for instant assistance from a professional. White Hat Gaming maintains the requisite level of support across every brand under its management, and this brand is no exception.

The operator’s support agents respond in a timely fashion and provide useful assistance throughout the week. Direct communication is one way to seek support, but you can also resort to alternative support channels such as the platform’s FAQs page, complaints procedure, and ‘Responsible Gaming’ page.

How to Contact Hello Casino?

Direct communication is probably the best way to get an answer to a specific query. You can do that by contacting a customer support host in two ways: email or live chat.

You can send an email to [email protected] and expect a response within 24-48 hours. The live chat button is located in the bottom right or left corner, depending on whether you play on mobile or desktop.

The response time via live chat is very fast, with the support host usually replying in between 30 and 60 seconds.

How We Tested Customer Support?

Our Hello Casino review follows a tested method of evaluating the customer support department from every angle. We start by seeing the available channels for communication and how user-friendly the website is. Often, if the website is informative enough users won’t be compelled to seek live or phone support.

Then, we examine the quality of our interaction with the platform’s support agents and how fast and well they respond to queries. Lastly, we ensure that the platform offers adequate support for problem gamblers, i.e., responsible gaming support and that it has a proper complaints resolution procedure.

Phone:
No phone available
Live chat:
Yes, 24/7

Loyalty 3 /5

With this operator, you become a member of its loyalty club even before you make your first bet. Just register, verify your account, and deposit at least £10, and the operator will reward you with 500 loyalty points.

From there, you earn points for every £10 you wager. How many points you collect depends on how much you bet and what type of game you play.

For every £10 on roulette, you earn 0.25; for every £10 on blackjack, you earn 0.5 points; for every £10 on slots and scratch cards, you earn 2 points; and for every £10 on video poker, you earn 1 point.

Once you have at least 1000 points, you can redeem them for additional Hello Casino bonuses. One thousand points will earn you £5 in bonus money, and you can redeem up to 10000 points in a day.

What to Look Forward to at Hello Casino

  • More than 1900 games from top-notch providers like Microgaming, Netent and Play’n Go.
  • UK payment methods are available: UK players will be able to count on popular payment methods including Paysafecard, PayPal, Neteller, Skrill and Visa.
  • The site offers live chat customer support 24 hours a day, 7 days a week.

Hello Casino Flaws but Not Dealbreakers

  • No telephone support: Hello Casino’s customer service lacks telephone support, and this is a clear disadvantage.
  • Low maximum limit on withdrawal transactions

What Hello Casino is Great for

The platform has a very comfortable gaming interface and the site loads the games very well. There are several well organised categories such as new games, live casino, slots, mega ways, jackpots, table games, sligo, favourite games and by provider. In addition, it also has a general game finder in case the player already has a game in mind for quicker access.

Is Hello Casino the Best Choice for You?

Having conducted this Hello Casino review, we can conclude that this gaming house has excellent positive qualities to offer to the UK audience, such as a vast game collection, varied payment methods and 24/7 support.