Jackpot Village Casino UK Review 2022

Compare Jackpot Village Casino Providers with Other Casinos

Jackpot Village Casino Payments vs Other Casino Payments

Compare: Jackpot Village Casino Review Ratings vs Other Casino Ratings

Casino overview

Jackpot Village Casino is one of the 35 casinos powered by White Hat Gaming and holds licences from the UKGC, MGA and Swedish Gambling Authority. Launched in 2019, the online platform has various casino games with a list that exceeds 1200 options. Moreover, it has partnerships with over 100 software providers, and it even offers a mobile app compatible with Android devices. 

The interface works great, but you may encounter some slight delays in terms of loading. The casino ensures its customers’ data protection through the latest SSL technologies. Therefore, you don’t have to worry about your personal and financial information being stolen and used for unlawful purposes. 

Creating an account

Before accessing the site’s services, you must create an account. To do so, follow these steps:

1. Click our promotional button;
2. Press ‘Register’;
3. Complete your personal information;
4. Choose a username and password;
5. Click ‘Sign Up’.

You shall provide true and accurate details such as your name, date of birth, email, home address and phone number. Opening more than one account is strictly prohibited. In this case, all your account may be closed and your winnings voided. 

Verification checks

Although you dispose of an account, you must also verify it to access features like games and deposits. The verification process implies sending certain official documents that prove your age and identity. Here are some examples:

• Passport
• Driving licence
• National ID card
• Utility bill
• Bank statement

Before or after any transactions, you may also be required to provide relevant proof of payment. This can include the copy of a debit card or a screenshot of an e-wallet account. Once the documents have been verified, you should receive a confirmation email and may start using the casino’s services to their full potential. For example, you’ll be able to redeem Jackpot Village Casino bonuses, make deposits and play games. 

Navigate the game collection 

As the platform offers over 1200 iGaming products, you have plenty to choose from! You may try out categories like:

• Slots
• Jackpots
• Slingo
• Scratch cards
• Table games
• Live casino

Besides these, you may find some Video Bingo titles, along with Keno and some virtual sports. A few options preferred by British players are Book of Dead, Tasty Treats, Rainbow Riches, Gonzo’s Gold and Cluster Tumble. Bets are also very accessible, starting from £0.10 per spin or round. For an efficient navigation, you can select your viewing preferences from the gaming section. 

The casino works with many software providers, including top notch companies like NetEnt, Microgaming, Red Tiger, Play’N Go, Blueprint, NYX, Inspired Gaming, Quickspin, Wazdan, ELK Studios, Thunderkick, IGT and many more. 

The gaming policy 

On this platform, the products are consumed instantly. This means that once you place a bet, it will automatically be deducted from the balance and cannot be cancelled or refunded. The only exception refers to interrupted or malfunctioning games. In this case, any bets placed during the error occurrence should be returned to the account balance.

Moreover, if you are granted funds as a result of a system error, it is solely your responsibility to inform the casino about it by contacting the support team. Withdrawing or spending funds that do not belong to you is strictly forbidden and will be further investigated. 

Mobile compatibility

Players who prefer on-the-go gaming may access the casino from a mobile device. The interface is compatible with mobile gadgets, such as smartphones or tablets. All the features available on the desktop version can also be found on mobile. We are talking about games, payment methods and Jackpot Village Casino bonuses. 

In addition to that, Android users dispose of a mobile app. This can be downloaded from Google Play and requires at least Android 5.1. However, keep in mind that the app hasn’t been updated since April 2020. 

Jackpot Village Casino bonuses

Before claiming any Jackpot Village Casino bonuses, you must create an account. After that, you shall explore the available options. For example, you may want to get a first deposit bonus or a welcome package. Sometimes, even no deposit offers or bonus spins might be available. However, note that all bonuses come with specific conditions. 

First of all, Jackpot Village Casino bonuses can only be claimed once per person, household, IP address, email and phone number. Creating multiple accounts in order to abuse a promotion means breaching the casino’s terms. In this case, you may get your account closed or be sanctioned in other ways. 

Wagering conditions

Winnings resulting from Jackpot Village Casino bonuses can be cashed out only after meeting the necessary wagering requirements. Unless stated otherwise, the general wagering is 4ox. For instance, in the case of a £10 bonus, you must place bets equal to £400 before cashing out. 

Keep in mind that not all games will bring the same wagering contribution. While products like slots and scratch cards contribute 100%, table games or Video Poker do not contribute at all. Moreover, the wagering should be completed in 30 days for bonus funds or in 10 days in the case of bonus spins. After this period, all Jackpot Village Casino bonuses will be removed from your account along with their associated winnings. 

Payment methods 

When you decide to credit your account, you can use the following methods:

• Debit cards: Visa, Mastercard, Maestro;
• E-wallets: PayPal, Trustly;
• Bank transfer

The minimum amount you shall deposit per transaction is £20. Also, GBP is the only currency available for British players. 

In case of insolvency, the casino doesn’t protect the players’ funds. These funds are held in a separate bank account than the company funds and according to the UKGC, they are not protected by the government the way that personal bank accounts are.

Cashing out 

Players can request withdrawals via the same methods used to deposit, due to the casino’s closed loop policy. If, for any reason, a method is unavailable for cashing out, you may select another option. The minimum of £20 will be necessary for every cashout. 

Remember that withdrawals can only be requested from the Cashier section. Request made via live chat or other methods won’t be accepted. Upon making a request, the cashout will be processed internally in up to 72 hours. After that, it may take a few more days for the payment provider to approve the transaction. 

Customer support

Any inquiries or issues concerning the casino’s services should be addressed to the customer support. The team is available 24/7 via these means:

• Live chat
• Email: [email protected]

To access any of these, go to the ‘Contact Us’ page at the top of the website. The live chat can even be accessed when you’re not logged in. No additional information will be required before getting in touch with an operator. Also, we noticed that they usually respond within a few minutes. 

Responsible practices

Players should be aware that gambling can turn into an addiction. To avoid this and protect its customers, the casino offers plenty of responsible tools. Some of these imply:

• Setting a deposit limit on the account and amend these limits daily, weekly or monthly;
• Taking a break (time-out) for twenty-four hours up to six weeks;
• Self-excluding which is determined by the user and can be between 6 months and 5 years.

In addition to these, you can set a game time reminder or view your account history. This will display an overview of your transactions over a specific period of time. Moreover, you’ll also see all the games you placed bets on, along with the staked amounts. This will help you control your spending and establish responsible playing patterns. 

For further advice regarding responsible gambling, please refer to the casino’s page dedicated to this matter. It can be found at the bottom of the website, alongside the other informational pages. Moreover, you will also find references to problem gambling organisations in the same section. 

Reaching a conclusion 

From a gaming point of view, we can say that the casino’s options are very diverse. There are more than 1200 products delivered by around 100 top-notch providers. You can choose from slots, jackpots, slingo, table games and live casino products with bets suitable both for highrollers and inexperienced players. As for support, it is very efficient. The team can be contacted 24/7 via live chat and email. What’s more, the live chat facility can even be accessed by players who are not logged in or who don’t have an account yet. 

However, the payment methods are quite limited, the only options being debit cards, two e-wallets and bank transfer. Also, the payout processing can take up to 72 hours. This is longer compared to other similar sites. Besides that, the payment provider might also take a few more days to approve the transaction.