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Casino overview

Jackpot Village Casino is one of the 35 casinos powered by White Hat Gaming and holds licences from the UKGC, MGA and Swedish Gambling Authority. Launched in 2019, the online platform has various casino games with a list that exceeds 1200 options. Moreover, it has partnerships with over 100 software providers, and it even offers a mobile app compatible with Android devices.

The interface works great, but you may encounter some slight delays in terms of loading. The casino ensures its customers’ data protection through the latest SSL technologies. Therefore, you don’t have to worry about your personal and financial information being stolen and used for unlawful purposes.

Creating an account

Before accessing the site’s services, you must create an account. To do so, follow these steps:

1. Click our promotional button;
2. Press ‘Register’;
3. Complete your personal information;
4. Choose a username and password;
5. Click ‘Sign Up’.

You shall provide true and accurate details such as your name, date of birth, email, home address and phone number. Opening more than one account is strictly prohibited. In this case, all your account may be closed and your winnings voided.

Verification checks

Although you dispose of an account, you must also verify it to access features like games and deposits. The verification process implies sending certain official documents that prove your age and identity. Here are some examples:

• Passport
• Driving licence
• National ID card
• Utility bill
• Bank statement

Before or after any transactions, you may also be required to provide relevant proof of payment. This can include the copy of a debit card or a screenshot of an e-wallet account. Once the documents have been verified, you should receive a confirmation email and may start using the casino’s services to their full potential. For example, you’ll be able to redeem Jackpot Village Casino bonuses, make deposits and play games.

Navigate the game collection

As the platform offers over 1200 iGaming products, you have plenty to choose from! You may try out categories like:

• Slots
• Jackpots
• Slingo
• Scratch cards
• Table games
• Live casino

Besides these, you may find some Video Bingo titles, along with Keno and some virtual sports. A few options preferred by British players are Book of Dead, Tasty Treats, Rainbow Riches, Gonzo’s Gold and Cluster Tumble. Bets are also very accessible, starting from £0.10 per spin or round. For an efficient navigation, you can select your viewing preferences from the gaming section.

The casino works with many software providers, including top notch companies like NetEnt, Microgaming, Red Tiger, Play’N Go, Blueprint, NYX, Inspired Gaming, Quickspin, Wazdan, ELK Studios, Thunderkick, IGT and many more.

The gaming policy

On this platform, the products are consumed instantly. This means that once you place a bet, it will automatically be deducted from the balance and cannot be cancelled or refunded. The only exception refers to interrupted or malfunctioning games. In this case, any bets placed during the error occurrence should be returned to the account balance.

Moreover, if you are granted funds as a result of a system error, it is solely your responsibility to inform the casino about it by contacting the support team. Withdrawing or spending funds that do not belong to you is strictly forbidden and will be further investigated.

Mobile compatibility

Players who prefer on-the-go gaming may access the casino from a mobile device. The interface is compatible with mobile gadgets, such as smartphones or tablets. All the features available on the desktop version can also be found on mobile. We are talking about games, payment methods and Jackpot Village Casino bonuses.

In addition to that, Android users dispose of a mobile app. This can be downloaded from Google Play and requires at least Android 5.1. However, keep in mind that the app hasn’t been updated since April 2020.

Jackpot Village Casino bonuses

Before claiming any Jackpot Village Casino bonuses, you must create an account. After that, you shall explore the available options. For example, you may want to get a first deposit bonus or a welcome package. Sometimes, even no deposit offers or bonus spins might be available. However, note that all bonuses come with specific conditions.

First of all, Jackpot Village Casino bonuses can only be claimed once per person, household, IP address, email and phone number. Creating multiple accounts in order to abuse a promotion means breaching the casino’s terms. In this case, you may get your account closed or be sanctioned in other ways.

Wagering conditions

Winnings resulting from Jackpot Village Casino bonuses can be cashed out only after meeting the necessary wagering requirements. Unless stated otherwise, the general wagering is 4ox. For instance, in the case of a £10 bonus, you must place bets equal to £400 before cashing out.

Keep in mind that not all games will bring the same wagering contribution. While products like slots and scratch cards contribute 100%, table games or Video Poker do not contribute at all. Moreover, the wagering should be completed in 30 days for bonus funds or in 10 days in the case of bonus spins. After this period, all Jackpot Village Casino bonuses will be removed from your account along with their associated winnings.

Payment methods

When you decide to credit your account, you can use the following methods:

• Debit cards: Visa, Mastercard, Maestro;
• E-wallets: PayPal, Trustly;
• Bank transfer

The minimum amount you shall deposit per transaction is £20. Also, GBP is the only currency available for British players.

In case of insolvency, the casino doesn’t protect the players’ funds. These funds are held in a separate bank account than the company funds and according to the UKGC, they are not protected by the government the way that personal bank accounts are.

Cashing out

Players can request withdrawals via the same methods used to deposit, due to the casino’s closed loop policy. If, for any reason, a method is unavailable for cashing out, you may select another option. The minimum of £20 will be necessary for every cashout.

Remember that withdrawals can only be requested from the Cashier section. Request made via live chat or other methods won’t be accepted. Upon making a request, the cashout will be processed internally in up to 72 hours. After that, it may take a few more days for the payment provider to approve the transaction.

Customer support

Any inquiries or issues concerning the casino’s services should be addressed to the customer support. The team is available 24/7 via these means:

• Live chat
• Email: [email protected]

To access any of these, go to the ‘Contact Us’ page at the top of the website. The live chat can even be accessed when you’re not logged in. No additional information will be required before getting in touch with an operator. Also, we noticed that they usually respond within a few minutes.

Responsible practices

Players should be aware that gambling can turn into an addiction. To avoid this and protect its customers, the casino offers plenty of responsible tools. Some of these imply:

• Setting a deposit limit on the account and amend these limits daily, weekly or monthly;
• Taking a break (time-out) for twenty-four hours up to six weeks;
• Self-excluding which is determined by the user and can be between 6 months and 5 years.

In addition to these, you can set a game time reminder or view your account history. This will display an overview of your transactions over a specific period of time. Moreover, you’ll also see all the games you placed bets on, along with the staked amounts. This will help you control your spending and establish responsible playing patterns.

For further advice regarding responsible gambling, please refer to the casino’s page dedicated to this matter. It can be found at the bottom of the website, alongside the other informational pages. Moreover, you will also find references to problem gambling organisations in the same section.

What to look forward to at Jackpot Village Casino

With a name like Jackpot Village Casino, we think the focus of this casino-born in 2019 – is quite obvious: we are talking about slots, and in this case, progressive slots! And indeed, this gambling room seems to be carved out with this goal in mind, although among the games offered in its lineup to UK players, you will find more than just these types of games.

• Slots, slots, slots everywhere! The choice of slots of Jackpot Village Casino is extensive. We can find excellent titles of traditional slots and a vast selection of progressive ones with more than 100 titles. The gaming portal offers slots from over 40 software houses, for a grand total of 2,500 slots.
• The payment systems adopted by Jackpot Village Casino include the most popular in the country, such as the Neteller, Skrill, and Paysafecard circuits.
• Attentive and fast customer service, offering its UK customer support via 24/7 live chat and e-mail.
• Security is important for players, but you can relax about that. Jackpot Village Casino is one that belongs to the group White Hat Gaming. This company operates on a global scale-operates under three different licenses: UK, Malta, and Sweden.

Jackpot Village Casino flaws but not dealbreakers

Upon examining this casino and its operation, we were amazed at its quality and consistency, even in the most minor details. Is it possible to make it even better? In our opinion, yes.

• Phone line: With such good customer support, taking that extra step and offering a phone line to all players (not just VIPs) would be hitting all the targets.
• Cryptocurrencies: The list of payment systems is extensive, but the site does not (yet) support systems such as cryptocurrencies.

What Jackpot Village Casino is great for

One of the most interesting aspects of Jackpot Village Casino is its loyalty program. Every player in this gaming room is treated as a VIP (although there is a specific, invitation-only program dedicated to high-rollers).

All players have special perks available to them, and they can compete in daily, weekly, monthly and annual tournaments, with jackpots reaching £30,000. In addition, there is a very attractive affiliate marketing program, which allows players to earn commissions based on the number of friends they introduce.

Is Jackpot Village Casino the best choice for you?

Our verdict regarding this gaming room is largely favourable: Jackpot Village Casino represents a great combination of features, service, accessibility, and appeal to different categories of players, from novices to experienced players.

In summary, we feel like we recommend you give this portal a spin, especially if you are a slot enthusiast.