Lucky Louis Review 2023 (UK)

How Our Experts Evaluate & Rate Lucky Louis | Complete Review

Our Lucky Louis Casino review starts with a background check of the operator. Once we establish that the operator is legit and holds a valid gaming license, our team of experts will divide into smaller groups to explore the platform. The first group deals with the registration and verification processes, so we have an account to work with. They keep track of how long it takes to complete both tasks.

Other groups will check the cashier section and the gaming library. They test various payment methods, deposits, and withdrawals to see how long the transactions take and whether any fees are attached. Alternatively, they explore the available game titles and test their graphics and performance on desktop and mobile devices.

For our detailed review to be as helpful and accurate as possible, we also contact the customer service team to assess their effectiveness and better understand the site’s features and services.

Lucky Louis Overview | Our Reviewer's Findings

Method for Ensuring Data Accuracy

Lucky Louis Registration Process Preview

Lucky Louis Look & Feel 4.5 /5

When you enter the official site of Lucky Louis, you will notice that the operator didn’t want to overdo the design. Instead, it focuses on straightforward navigation and quick access to the site’s most essential features, which we appreciate with 4.5/5. The main page presents all the critical tabs, and a drop-down menu will lead you to all the available services.

UK players can now enter the site via their mobile browser or download the iOS app from the App Store. For now, an Android version isn’t available, and there’s no desktop app released.

Look and feel verdict

• Navigation: The site presents an easy-to-browse interface that benefits beginners and seasoned players. Additionally, the mobile version features a toolbar that improves navigation and allows gamblers to access certain areas faster.
• Loading speed: The platform loads quickly on all devices without interrupting the game session.
• Graphics & Design: Although the operator does not focus on innovative graphics, the simple design highlights the critical casino sections, such as the library, the banking area, and the profile page.
• Overall verdict: The website ensures a positive gaming experience with its straightforward menus and intuitive layout. Players who prefer mobile gaming can use the same features and an available iOS mobile app. The site, however, should also provide an app from Google Play, as other Android UK operators do.

Lucky Louis Desktop Preview

Lucky Louis Mobile Preview

Lucky Louis App Preview

Lucky Louis Slot Games 5 /5

Our Lucky Louis review reveals an extensive slot selection consisting of over 2700 titles from Microgaming, NetEnt, Play’N Go, Pragmatic Play, and other reliable gaming companies in the industry. You will find different types of games, from themed slots to progressive jackpots and megaways, so we evaluate this section with 5/5.

Moreover, each game features an information box. When you click on it, you can read more about the minimum and maximum bet, the number of pay lines and reels, and what type of in-game bonuses it has. The pay lines range from 6 to 25 on average, but the availability of Megaways slots allows you to enjoy titles with thousands of pay lines as well.

The slots category displays an “Exclusive” section that lists a few titles available only on the platforms operated by SkillOnNet. The “Popular” area presents the operator’s recommendations and the most played games on the site. If you want to access more titles, you can check out Lord Ping’s 3900 slot library.

Slots Game Types

• Classic – 20+
• Video – 2250+
• Jackpot – 300+
• Megaways – 130+

Jackpot games have a separate category in the menu. It is also divided into three sub-categories: Hot Jackpots, Jackpots, and Daily Jackpots. The pot values vary; currently, the highest value exceeds £2 million. If you cannot decide on a game, you can click the information box of each title to see the available star rating.

Slots Verdict

British gamblers who prefer slot players and always want to try something new should register for an account, given that the library features over 2700 games from reliable developers like Microgaming, NetEnt, and Pragmatic Play.

Whether you prefer traditional reels, megaways, or jackpots, the operator covers all areas of interest. Additionally, as most games require a minimum bet of around £0.1, the collection suits all types of players, regardless of their gaming experience.

Slots

Jackpots

Classic Slots

Slingo

Lucky Louis Live Casino 5 /5

Regular live casino players can access a decent collection of over 350 live dealer sessions from Pragmatic Play, Evolution Gaming, and Playtech at Lucky Louis. The library also displays a few games from StakeLogic and Authentic Gaming.

Once you enter the live dealer section, you can choose specific categories of games, including roulette, blackjack, baccarat, game shows, and other live games. No matter which table you sit at, the live stream will be in HD, and there will be no delay while you play.

Live dealer verdict

The Table Games section features the standard offer, blackjack, poker, baccarat, and roulette games, along with unique options like scratch cards and keno to diversify your gameplay. All the titles are operated by RNG software and guarantee fair play. Since this site does not have Live European Roulette titles, maybe you can find this type of game on other roulette gaming platforms.

Live casino

Roulette

Baccarat

Blackjack

Craps

Table games

Video Poker

Lucky Louis Payments 4 /5

Payment	Min deposit	Max deposit	min withdrawal	Max withdrawal	Withdrawal time
	£10	No limit	£20	No limit	1 business day
	£10	No limit	£20	No limit	1 business day
	£10	No limit	£20	No limit	1 business day
	£10	No limit	£20	No limit	1 business day
	N/A	N/A	£50	No limit	1-5 business days

To cover the payment section of our Lucky Louis review, we browsed the general terms and conditions page and the FAQ section. Finally, we inspected the banking page and rated it with 4/5. Currently, players only have a few options as the operator provides only five payment methods, of which only four are available for deposits and withdrawals.

The site, however, allows Visa and PayPal payment, which are popular choices among UK gamblers. Some popular methods are missing, but you can check them out at Apple Pay online sites and Neteller platforms.

Payments verdict

• Payout time: The operator usually takes 24 hours to process withdrawals. However, you may receive your funds later, given that each banking option processes transactions differently.
• Payment methods: The banking page displays five payment methods. Players can deposit using Visa, Mastercard, PayPal and Trustly.
• Payout limits: According to the terms and conditions, the operator imposes no maximum cashout limits. You must withdraw at least £20 or £50 if you use a Wire Transfer.
• Overall verdict: Even though the payment section could improve and provide more options like Skrill, Neteller, and Boku, some existing methods, like Visa and PayPal, are frequently used by British gamblers. The 24-hour transaction processing time is also an advantage for registered players.

The only additional fee that the operator will charge is if you make a withdrawal request using a bank wire transfer and take out less than £500. Anything withdrawn lower than £500 will have a £10 fee.

Lucky Louis Payments

Lucky Louis Licensing & Security 5 /5

With a license provided by the UK Gambling Commission, you can always feel safe and secure, plus know that every game you play will be fair. Lucky Louis follows many strict rules and regulations, making the platform a secure environment with 5/5 stars.

The operator has collaborated with iTechLabs to provide a fair, high-quality gaming experience. The SSL Encryption ensures safe transactions and protects the user’s personal information. Players can access various responsible gambling tools to support safe gambling, including links to organizations like GamStop, which prevent gaming addiction.

UK Gambling Commission

000-039326-R-319358-003

Lucky Louis is Legit?

The gaming platform hosts a secure gambling environment as the United Kingdom Gambling Commission has overviewed its services. The UKGC is known to be the most reliable regulatory body in the industry, alongside the MGA, as it runs a comprehensive process to check the casinos’ reliability and legitimacy.

Lucky Louis customer service 5 /5

Should you require assistance regarding registration, payments, or other possible issues, you can contact Lucky Louis’ customer service, as it is operational 24/7. The support representatives can assist you via live chat, email, and phone. The site also displays a FAQ section covering most casino sections, including personal account information, promotions, and withdrawals.

The support department provides three means of communication. The first and fastest way is via live chat. However, you will be greeted by a bot, which cannot assist in most cases if you ask more complex questions. It takes a long time for a real support agent to jump in the chat, so you must wait.

While the next option might not be the quickest, you will get a reply from a real support agent. You can email [email protected], and an agent will try to message you back within 24 hours.

The final contact method that you can use is to call phone support. You must dial the toll-free number, and an available support agent will answer and assist you as professionally as possible. This reliable support team receives a 5/5 rate from our reviewers.

Phone:

44-203-150-2541

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty 3 /5

While there isn’t a standard VIP or Loyalty program present at Lucky Louis, there is an interesting concept that the operator has come up with. The site displays a bar at the top of the page next to the promotions section.

This program is called Levels, and it is based around you playing as much as possible and getting to new levels to receive more rewards. Most of the time, these rewards can consist of special offers, free spins, cashback, etc. You will reach higher levels with better perks if you keep playing, and we consider the 3/5 to be a fair rating for Lucky Lous’ loyalty scheme.

Our Verdict

Lucky Louis’s main attraction is the game portfolio. With a massive choice of over 2700 different slots and more than 350 live dealer games, you will always find a game to match your preferences and budget. Moreover, this site provides 24/7 assistance through live chat, and you can count on the team to answer your questions via phone and email.

On the other hand, this site has only four deposit alternatives, and they should consider adding some popular e-wallets, like Skrill and Neteller.

Pros

• A diverse game selection comprises over 2700 slots and 350 live dealer games
• 24-hour processing time for withdrawal requests
• 24/7 customer support via live chat, email, and phone
• Minimum deposits and withdrawals of £10
• iOS application
• 54 top-notch providers, including NetEnt, Red Tiger Gaming, and Pragmatic Play

Cons

• A bot mainly runs the live chat feature
• Monthly cashout limits at £10000
• There are only four deposit methods available.

What is Lucky Louis Casino Best For?

Lucky Louis Casino distinguishes itself with an extensive game collection from reputable providers like Microgaming, NetEnt, and Playtech. With a choice of over 2700 slots, encompassing classic reels, progressive jackpots, and megaways, players have a diverse selection. Notably, each slot comes with an information box, aiding beginners in understanding game rules, pay lines, and other essential details.

Why Join Lucky Louis Casino?

For those inclined towards live games, it’s worth registering at Lucky Louis Casino, which partners with three renowned live gaming developers: Pragmatic Play, Evolution Gaming, and Playtech. The various lobbies showcase over 350 live sessions featuring roulette, blackjack, and baccarat titles.

As a registered member, you also enjoy fast withdrawals and round-the-clock customer support assistance. It would be best to remember that this platform has few deposit methods, around four alternatives.

Wagering contribution