Moon Games Review UK - 2024

How Our Experts Evaluate & Rate Moon Games

Review sites have become essential in identifying reputable gaming pages and ranking the best options on the market. But how can you be confident a review site provides reliable information? Our philosophy is to take readers through the entire evaluation process, allowing them to learn the testing methods and baseline criteria.

Being transparent about our methodology provides a vote of confidence. Our specialists‘ testing starts with assigning three testers per site, as we get better coverage when multiple people inspect every feature individually.

We then grade every feature separately and assess how it can influence the site’s overall performance and the gaming experience players can expect. Areas of interest during our manual testing are licenses, game portfolios, mobile apps, banking methods, customer support, and promotional and loyalty programs.

The initial step is opening an account and inspecting the platform’s design and functionality on various devices. Looking for load speeds and potential issues when playing on smartphones or tablets is one of the crucial features we check first.

To get to the reel spinning phase, we first must make a detour to the cashier and infuse funds into the account balance, which also provides an opportunity to test the accepted payment providers and limits enforced by the operator.

Playing in the lobby means reviewing every section and selecting dozens of games. Our sessions per game are short but sufficient to test the gameplay and inventory all the slot titles and developers. Finally, we quiz the customer support agents and record their response time and effectiveness in solving common issues.

The closing stage of the review process is analyzing all the data collected and grading each feature, allowing us to decide on the platform.

Moon Games Overview | Our Reviewer's Findings

• Registration process 3 mins
• KYC process 2 days
• Live games 0
• Slots 500
• Deposit methods 5
• Min deposit £10
• Live chat Yes, 24/7
• First Deposit Bonus -

Method for Ensuring Data Accuracy

• Bonus claimed Yes
• Deposit sum £25
• Deposit method PayPal
• Game types played Slots
• Withdrawal sum £0
• Last checked April 3, 2024

Compare Moon Games

Top Alternatives	Visit casino	Visit casino	Visit casino	Visit casino
1St Deposit	-	-	-	100% up to £56
No Deposit	-	-	-	-
Our Rating		See full review	See full review	See full review
Min deposit	£10	£5	£1	£10
Payout speed	2 days	3 days	1 day	1 day
Slots Games	500	600	2750	717
Live Games	0	60	280	130
Online since	2013	2018	2001	2012

Moon Games Casino Look & Feel

4.5 /5

For a platform with a space theme, there aren’t many visual elements with a sci-fi vibe. Most of the stars you will encounter on this gaming journey are the exclusive slots in the lobby, which are easily accessible.

The layout is straightforward, offering intuitive navigation and reliable load speeds on mobile and PC. UK players should know that the operator has no mobile app for Android devices, but it makes the content adaptable for a smartphone and tablet screen powered by this software. Yet, UK players need to know how to choose between iOS and Android platform applications.

iOS users, on the other hand, can enjoy the site through a dedicated app, which is why we rate the section 4.5/5.

Look and Feel Verdict

• Navigation: This website is not complex to navigate
• Loading speed: the pages and games load fast, without interruptions
• Graphics & Design: a blue, black, and white theme, but no 3D elements
• Overall verdict: the navigation is intuitive, and you can easily find the games or other details. Also, this operator offers a downloadable app from AppStore if you want to check it out.

Moon Games Slot Games

4.5 /5

Moon Games’ slots are the dominant game format in the lobby, and if it weren’t for the Slingo selection, it would have been the only gaming option. Our audit found only 500 titles from over 40 developers, explaining the 4.5/5 rate.

Not all software vendors are pulling their weight, and the distribution of games is disproportional between the providers, tipping in favor of top-tier brands such as NetEnt, Pragmatic Play, and Red Tiger Gaming.

The small lobby is advantageous when accounting for the lack of filter options, except for the search bar. Although you cannot find additional info about the games, we can report a mix of themes and pay lines ranging from 10 to 25 paylines.

New games get added regularly, infusing new storylines into the lobby, where mythologies and ancient kingdoms are the staple scenery. However, there are few games inspired by blockbuster films and sporting events. UK players should note that they cannot access the games without logging in and verifying the account first.

Slots Verdict

Modern 5-reel titles are the staple format, with progressive jackpots and Megaways offering diversity and higher prize pots. The small lobby provides a lot of entertainment value for its size. Yet, you can access Virgin Games’s 960 slots if you want to diversify your gameplay.

Slots Game Types

Slots

Jackpots

Classic Slots

Slingo

Moon Games Live Casino

1 /5

UK players cannot play live dealer games on this site yet, hence our 1/5 score of the section. Our tailor-made live dealer sites list may offer insight into your options for these types of games.

Moon Games Payments

3.5 /5

Payment	Min deposit	Max withdrawal
	£10	-
	£10	-
	£10	-
	£10	-
	£10	-
	-	-

Trusted debit cards facilitate transactions relating to deposits and withdrawals at Moon Games. Although there aren’t dozens of providers, the accepted banking brands are known for their speed and tight network security. Additionally, up to 5 different banking methods can be registered and used for deposits and payouts in the cashier per player.

The minimum deposit on the iGaming site is £10. Payout requests get approved within two business days, so we evaluate this section with 3.5/5. But that is the first step. After the operator greenlights the transfer, the final date of arrival will depend on the speed of the preferred banking method.

If you have designated a debit card to facilitate the withdrawal, funds get transferred within 2 to 5 business days. PayPal tends to make transactions instant, and Wire Transfers will have you waiting for up to 7 days. The lack of e-wallets might hold back some UK punters; in that case, they can check out some Skrill gaming sites and Neteller platforms.

Payments Verdict

• Payout time: 48 hours
• Payment methods: six payment options and only five are available for deposits
• Payout limits: unlimited cashouts per month
• Overall verdict: the banking methods are not very varied, and the payouts take long, up to two days. However, you can withdraw as much as you win per month.

Besides the small minimum deposit, UK gamblers can withdraw as little as £10 via six banking options.

Moon Games Licensing & Security

5 /5

Moon Games respects the highest industry standards. The UKGS license validates its integrity and the game’s fairness, which we appreciate with a top 5/5 rate. Moreover, UK players have access to responsible gambling resources, and the site gets protected by SSL technology, firewalling any unauthorized attempt to siphon off players’ data.

UK Gambling Commission

License number: 58267

Moon Games is Legit?

Moon Games is legitimate and maintains high industry standards. The UK Gambling Commission (UKGS) license validates its games’ integrity and fairness.

Moon Games Customer Support

5 /5

Moon Games offers a phone number, an email, and a 24/7 live chat, and the agents are helpful and respond promptly. We assigned customer support a superb 5/5 score.

The digits for ringing up the agents on the toll-free number are 0800 279 3222. The other route is the email [email protected], but the response gets delayed up to 48 hours. Both of these methods will provide the answers you need.

Testing customer support is an inescapable chore, considering its significant influence on the gaming experience. The final contact option, the live chat, offered helpful information.

Phone:

0800-279-3222

Email:

[email protected]

Live chat:

Yes, 24/7

Loyalty

1 /5

For the moment, Moon Games does not provide a loyalty scheme, so the only rating it receives for this part is 1/5.

Our Verdict

Moon Games is the place where every casino newbie can start learning how to play slots, thanks to its 500 titles. We also appreciate that this operator is dedicated to assisting you with every question or issue via phone, email, and live chat.

However, if you’re a veteran player wanting to play live dealer titles, you can search another site. This one has no such games, but we hope they can enhance this section.

Pros

• £10 minimum deposit
• The support team is reachable via phone, email, and a 24/7 live chat
• Unlimited cashouts per month
• A dedicated iOS app

Cons

• No live casino games
• No VIP club
• Payouts take up to 48 hours.

What is Moon Games Casino Best For?

Moon Games Casino is distinguished by its small deposits of £10, which we consider to be an accessible amount, especially if you are an inexperienced gambler.

Why Join Moon Games Casino?

Moon Games Casino proved to live up to expectations on more than one occasion. Although its slot collection is on the industry’s average, the 500 games provide plenty of diversity. The minimum deposit and withdrawal of £10 is also a great perk. A dedicated support team with live chat, email, and phone support handles every issue. On the other hand, this gaming platform does not offer any live dealer titles.