Pretty Wins casino is an online gaming platform operated by Jumpman Gaming Limited. Its services are licensed and regulated by both the UKGC and AGCC to ensure high delivery standards, responsible gambling and fair play.
Games, providers and promotions
At Pretty Wins casino, players dispose of a wide range of games. More than 1100 products, to be exact. From slots and jackpots to table options and even bingo, the casino doesn’t lack options. They have lots of popular titles like Starburst, Gonzo’s Quest or Rainbow Riches and Reel King, to name a few.
All services are provided by leading companies in the iGaming industry, such as NetEnt, RTG, Red Tiger, SG Gaming, IronDog, Neon Valley Studios, Leander Games, Crazy Tooth Studio, All41 Studios, Tom Horn Gaming, Pragmatic Play, Microgaming, MetaGU, Gluck Games, Playson, ReelNRG, High 5 Games, Big Time Gaming, NextGen, Blueprint, Reel Kingdom, Eyecon and Gamevy.
Games can also be played with a Pretty Wins bonus or other promotions that the casino offers from time to time. There are only a few exceptions, such as Blackjack, Roulette, and progressive jackpots. All offers usually require a minimum deposit of £10 to be redeemed. They all come with different rules and wagering requirements, so read their terms carefully. Moreover, unless specified otherwise, all promotions run for 24 hours.
The only game category that cannot be found on the website is the live casino one. Therefore, gamblers who prefer live games might be disappointed to find out that there is none of that here.
Depositing and withdrawing funds
Moving on to the platform’s transactional side, we will discuss the banking options that members can opt for. In terms of deposits, users can fund their account via a debit card (Visa, MasterCard, Maestro), PayPal, Paysafecard or even Pay by Mobile.
However, pay attention to the fact that deposits of £5, £10 and £20 via Pay by Mobile incur a £2.50 transaction fee. To make things easier, up to three payment options can be added to the account.
As for withdrawal requests, members will have to send certain documents that confirm their identity first. Such documents can be:
- Driving license
- Utility bill
- Bank statement
These documents can be sent via email and will usually be processed within the same working day of receiving them. If the documents have not been received, the withdrawal will remain pending for a maximum of 4 days. After that, it will be cancelled and placed back into the account balance.
If the account is successfully verified, withdrawals will be processed by the casino within 72 hours. Unfortunately, they can only be processed to debit cards, Paysafecard and PayPal. Still, there are no restrictions when it comes to the maximum amount that can be cashed out. Therefore, players may even withdraw their entire account balance in a single transaction.
All withdrawals are subject to a £2.50 processing fee. For example, if you withdraw £100, you will receive £97.50 into your account.
The casino does not allow you to choose the exact value for your deposit. You can only choose from a few default options. For instance, if you select a debit card, you can only deposit £10, £20, £50, £100 or £200.
Asking for help
For any inquiries related to any Pretty Wins casino or other general topics, players may contact support by sending an email at [email protected] In addition to that, they might check the website’s FAQ section and see if they find anything useful there. Unfortunately, the casino doesn’t dispose of other options of contacting the team, such as a phone number or live chat feature.
Since there is no chat you can use, the only way to contact the operator is by sending them an email. They reply within two business days, which can be quite long when it comes to solving an issue or clarifying an urgent inquiry.
What to look forward to at Pretty Wins casino?
Pretty Wins casino is a gambling web portal that has several features that are positive for UK players. Among them we can mention:
- Well-known software developers: Pretty Wins casino has over 1100 game titles developed by the industry’s leading providers such as Microgaming, Pragmatic Play, Playson, Netent and others.
- Supports UK payment methods: UK players can rely on their preferred payment methods, such as Pay by Phone, Visa, Paysafecard, among others.
- Gambling licences from recognised bodies: Alderney Gambling Control and the UK Gambling Commission are responsible for the granting of valid licences to Pretty Wins casino.
- Responsible gaming tools and resources: Pretty Wins casino players are provided with a comprehensive responsible gaming session that includes betting limits, self-exclusion, reality checks, parental controls, deposit limits, secure account maintenance, resources to other websites, among others.
Pretty Wins casino flaws but not dealbreakers?
In Pretty Wins casino there are also some not very advantageous features. Let’s mention some of them:
- Withdrawals are late: Withdrawals at Pretty Wins casino take up to three days to complete, which can be annoying.
- No live casino rooms: Pretty Wins casino offers no live casino rooms for UK players, which is a big disadvantage.
- Withdrawal fee: Pretty Wins casino charges a withdrawal fee of £2.50 regardless of the amount and payment method used.
What Pretty Wins casino is great for?
Pretty Wins casino has a very unique design, which allows players to feel comfortable and entertained while browsing the platform. In the games section, the player has access to various categories, such as bingo games, slots, table games, jackpots, scratch cards, popular games, trends and more. Pretty Wins casino has a lot of games to offer to UK players, with various themes to suit all tastes.
Is Pretty Wins casino the best choice for you?
After this Pretty Wins casino review, we can conclude that this casino has certain features that may satisfy UK players to some extent. We actually found it disappointing that they do not offer live casino and telephone support, in addition to the withdrawal fees. Therefore, you may choose to check out the other reviews we have here for you.