Insight
Wicked Jackpots is a white label gambling platform owned by Virtual Digital Services Limited, a business with annual revenue of $226,593. The UK casino was launched in 2014 and is licensed by the Gambling Commission under account number 39028. The Gibraltar Gambling Commissioner also regulates the platform.
Wicked Jackpots UK is part of the 888 Group. The company is listed on the London Stock Exchange and is part of the FTSE 250 index. The group was founded in 1997, now is one of the leading companies in the online gaming industry. 888 Holdings is structured into two business segments:
- B2C – under the 888 brands;
- B2B – under the Dragonfish
On what games can players try out the Wicked Jackpots bonus codes?
When writing this review, our team concluded that the information displayed before joining and the one that appears after, is not the same.
Wicked Jackpots UK shows that their collection of games also contains table games, but these titles cannot be found on the platform. We shall keep the gamblers informed about this situation, and we’ll make an update when it’s the case.
The titles are provided by top-notch software developers, including Eyecon, Red Tiger Gaming, 888 Holdings, Slingo, iSoftBet, Pragmatic Play, Northern Lights Gaming, Yggdrasil Gaming, AGS, WMS, SG Gaming, Realistic Games, NextGen Gaming and NetEnt.
Except for card and live games, players will find here products from categories such as slots, jackpots, and Slingo. Regarding jackpots, Mega Jackpot wins shall be subjected to verification and validation from both the casino and NetEnt. The verification can consist but are not limited to verification of the user’s identity and address. The prize will be paid within 30 days from the successful completion of the verification and validation process.
As for the Wicked Jackpot promo codes, members can claim welcome offers or first deposit bonuses. The promotions can consist of bonus funds or additional rounds, but it depends on the offer’s type. Players must keep in mind that first deposit deals cannot be combined with other promotions. The rules that apply to promotions can be found in the Terms and Conditions section. However, players should look at the bonus rules section.
Loyalty Chips
Also known as “Loyalty Points,” players can receive them from promotions or wagering on games. The chips are awarded for every £2 played on any game available on the website. Players must keep in mind that bets made with bonus funds will not count.
The loyalty points can be seen and claimed for bonus funds via the “My Account” section. Users have to collect 10.000 points in order to claim £1 of bonus funds.
Players that don’t access their account for more than 90 days will have loyalty points and winning where the wagering requirements were not fulfilled voided without further notice.
Mega Jackpot winnings will be paid in EUR, even though the currency of your choice is GBP.
The casino does not provide the information in a correct manner. It mentions that players can access over 600 games on their platform. However, when the player becomes a member, he has only 300 games at his disposal. Needless to say, the table and live casino gamblers have no options available here.
Become a member to access the platform
Now that we presented the games and promotions available, we shall pass on the first step of starting the gambling session. First of all, gamblers must become members to have full access to the website.
Completing the registration form takes a few minutes, but let’s not focus too much on this. What is more important than the registration process is the verification process that comes after it. Gamblers shall keep in mind that it is important to provide true and accurate details when joining the platform. So, when providing the name, address, date of birth, email, and phone number, players must ensure that the details are correct. Why so? As we mentioned, there will be a verification process that members must pass.
Wicked Jackpots UK will verify the player’s age to make sure all members are over 18 years old. For the age check, users shall provide:
- Government-issued ID verification document – driver’s license, passport, or birth certificate;
- Proof of address – utility bill or bank statements on the player’s name, showing the address as registered on the account;
- Proof that the payment method registered – front and back copies of the debit card.
Besides the procedure we mentioned above, the casino may also request proof for the source of funds, occupation, and other similar details. This is conducted to ensure that all details provided are up to date and prevent fraudulent activities.
Those who want to close their account can send an email at [email protected] stating the request. The account termination will take place within seven days after the email was sent.
Now that we presented the registration process, what about the payment methods available?
What to know about transactions?
For deposits, players can pick from:
- Visa;
- MasterCard;
- Paysafecard;
- PayPal;
- Pay by phone;
- ApplePay;
- Wire Transfer.
The minimum amount one can deposit here is £10. For withdrawals, there are not many banking options to choose from. Members can make a withdrawal using Visa, MasterCard, PayPal, or Wire Transfer. Wicked Jackpots withdrawal time can take up to two business days, and there are no limits imposed on cashout.
The casino allows a maximum of ten withdrawals per day.
The casino can request documents to verify the debit card used to deposit at its sole discretion. According to the outcome of these verifications, the player may or may not be able to use the debit card to deposit.
Support and Complaints
If gamblers want to find out more details or they have a situation that needs extra clarification, can contact the support using:
For inquiries regarding loyalty or promotions, players can use Wicked[email protected] and [email protected]
The website doesn’t have a live chat feature. So, for urgent matters, all you have left is just email or phone support. The phone support is not available 24/7 and does not work on Saturday.
Mobile App
Wicked Jackpots UK has a mobile app for those who prefer to play on portable devices. The player can download the application from the App Store or Google Play.
Players can play most of the games available on the desktop version, claim promotions, and make a transaction. Wicked Jackpots mobile app is free of charge when downloading it.
What to look forward to at Wicked Jackpots casino
Wicked Jackpots casino is an online casino that can deliver excellent features to UK players. Let’s take a look at some of them:
- Optimal payout time: Wicked Jackpots casino processes payouts in a maximum of two business days, which is quite good for the UK market.
- Telephone customer support: UK customers have a dedicated telephone number to contact customer support.
- Top quality game manufacturers: Companies such as Pragmatic Play, Netent, and iSoftBet among others are responsible for developing their casino games.
- Wide range of slot games: The casino has more than 500 classic, video, and arcade slots available to UK players, providing great diversity.
Wicked Jackpots casino flaws but not dealbreakers
Wicked Jackpots casino has also been found to have several disadvantages. The most prominent ones are:
- No table games and no live casino: Wicked Jackpots casino lacks card games, roulette, and poker as well as live casino rooms, which is disappointing.
- No live chat support: Live chat customer support at Wicked Jackpots casino is non-existent, which is a major flaw if that’s how you prefer to get help.
- Telephone assistance is not full-time: The telephone customer service line is not 24/7; it is only provided from Monday to Friday.
What Wicked Jackpots casino is great for
Wicked Jackpots casino is not only playable on the desktop version. It also has its own mobile app, which can be downloaded on Google Play for Android users or the App Store for iOS users, with all the features, tools, and selection of mobile games. UK players will therefore be able to play wherever and whenever they want.
Is Wicked Jackpots casino the best choice for you?
Based on these positive and negative features, we can conclude that Wicked Jackpots works as a good casino for UK players if they only want to play slots. The casino has excellent licences to operate in the UK, local payment methods, and payouts are processed fairly quickly. But if you are looking for card games for example, this casino is not the one for you. Therefore, we invite you to check out the other casino options we have available for you.
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