XL Casino is a newly established gambling platform, owned by Virtual Global Digital Services Limited , a company specialised in marketing online gaming services. The casino’s services are operated by the 888 Holdings and regulated by the UKGC.
Being a market leader in the global online gaming industry, 888 Holdings owns several popular brands and websites and is listed on the London Stock Exchange.
Available games and providers
Customers at XL Casino online can choose from over 300 products. From popular titles like Starburst and Rainbow Riches to Asgardian Stones and Zodiac Fortune, one can try out as many slots as he likes. All of the games are provided by well-known companies like NetEnt, IGT, Endemol Games, Red Tiger, 888 Gaming, SG Gaming, Instant Win Gaming, Eyecon, Slingo Originals, Wazdan, AGS, Pariplay, WMS, NextGen and Realistic.
Every game is also available on a mobile device. To access them, players can open a browser on their phone or tablet and search for XL Casino online.
Unfortunately, the platform doesn’t have any live casino or table games yet, even if the terms and conditions specify otherwise. When it comes to wagering requirements, they can be quite high compared to other casinos. For example, winnings from bonus spins have to be wagered 85 times before cashing out. In terms of contribution, slots count 100% towards the wagering requirement since they are the only available games for now.
The casino offers jackpot titles too, so if you win a jackpot, you will receive it after the casino validates it. Jackpot winnings may be paid out in another currency than the one displayed.
How do transactions work?
In this section, we will highlight everything one needs to know about deposits and withdrawals at XL Casino online. When making a deposit, there are a few options available: Visa, MasterCard, PayPal, and Paysafecard, Pay by Phone, Wire Transfer, ApplePay.
After choosing one of them, the account must be funded with a minimum of £10. Approved transactions will be automatically credited to the account.
As for withdrawals, Visa, MasterCard, PayPal, Wire Transfer are the options available. Users can cash out a minimum of £10, but if they want to withdraw their entire account balance, which might be a lower sum, they can do so by contacting support. Before requesting any winnings, players will be asked to provide certain identity verification documents such as a driving license or passport, and a recent utility bill or bank statement.
If multiple withdrawals are requested within the same 24-hour period, these may be combined as one payment. Staff members will usually process all withdrawals within two business days. Also, remember that the name ‘UK Regulated Lim’ will appear on bank statements under every transaction.
The casino may delay or stop the processing of a withdrawal request if a member has a deposit which is still in process.
When a player requests a withdrawal larger than the total Transaction Balance, the remainder is called ‘Remaining Withdrawal Balance’. For example, if one deposited £250 in total and requested to withdraw £450, the total Transaction Balance would be £250 and the Remaining Withdrawal Balance £200.
Reaching out to support
Should any problems arise, XL Casino can be contacted by phone (08002793222) from 10:00 to 02:00 every day, except on Saturdays. In addition to that, they have multiple email addresses for different types of inquiries:
If you want an answer to a crucial situation, you have to wait for the email response or reach support by phone. The site does not have a live chat option, which is quite inconvenient because you cannot solve something in an instant.
What to look forward to at XL Casino
XL Casino is a gambling portal that offers excellent qualities to UK players. Here’s a look at a sample of them:
- Payout speed in line with standards: withdrawals at XL Casino take around 2 days, which is acceptable by market standards.
- Telephone customer support: XL Casino users in the UK will be able to make any enquiries via telephone, making it easy to access the casino’s agents.
- Designed to work on mobile: XL Casino’s platform works perfectly on smartphones and tablets, bringing the same performance and functionality as the desktop version to UK players.
- UK payment methods: XL Casino’s UK players can make deposits and withdrawals using their regional payment methods, such as Visa, pay by phone and Paysafecard.
XL Casino flaws but not dealbreakers
In this review of XL Casino, we also found several shortcomings which are important to highlight below:
- No table games or live casino: XL Casino has no classic casino games such as blackjack or roulette, nor live casino rooms, so this is a little disappointing.
- Few game titles: XL Casino has around 337 slot games, which is below the UK market average.
- No live chat: XL Casino does not have a live chat service, which does not allow you to solve a problem via live chat.
What XL Casino is great for
The highlight of XL Casino is that it has a variety of slots with different themes. This online casino games website is the right place for players who want to get started in the world of slots, placing their bets with real money. These games are developed by reputable manufacturers, including Pragmatic Play, Microgaming, Netent, just to name a few, providing well-designed and technologically advanced games.
Is XL Casino the best choice for you?
In conducting this review of XL Casino, we can conclude that the site offers UK players a safe and secure gaming portal with a user-friendly interface. However, we also observed that the shortcomings are noticeable, as it only features slots, which is not very appealing to expert casino players. If you don’t like this or any other feature of this casino, you can check out our other reviews we have for you.