The Sportsman Casino London Review
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Are you looking for a casino in London where you can experience top-notch games and excellent service like a high-quality Rib Eye or an attractive soft drink? Our detailed review of Sportsman Casino has all the answers you seek for. Remember that to offer you in 2024 this London casino review, our experts visited the casino twice, testing everything from slot machines and table games to the quality of the food, drinks and overall customer service. During each visit, we examined crucial aspects like betting limits, payment methods, and atmosphere.
So, in this review, we will answer the main question: Is Sportsman Casino the right choice for your next night out? With this unbiased review, you may find your answer.
Ratings for the Sportsman Casino London
Overall ratings | 4/5 |
Slot machines | 4.5/5 |
Casino games | 4/5 |
Staff & Service | 3.5/5 |
Loyalty & Rewards | 5/5 |
Casino atmosphere | 5/5 |
House rules | 4/5 |
Players feedback | 4.3/5 |
Operator | 5/5 |
Table of contents
On this page
- Ratings for the Sportsman Casino London
- How we rated the Sportsman Casino London
- Slot Machines – 4.5/5
- Casino Games – 4/5
- Staff & Service – 3.5/5
- Loyalty & Rewards – 5/5
- Casino atmosphere – 5/5
- House rules (T&Cs) – 4/5
- Players feedback – 4.3/5
- Operator – 5/5
- Who are the top competitors of The Sportsman Casino London?
- Hits and misses of the Sportsman Casino London
- Is the Sportsman Casino London your best place to play?
How we rated the Sportsman Casino London
We’ve already devised a rating and review system for adding new UK online casinos to our database, so we adapted it for our local casino research.
Similar to how we sign up and play on each site we review, we paid the Sportsman an anonymous visit and evaluated its facility.
Review Parameters
- Date of visit: 12/12/2022
- Time of visit: 17h – 20h
- Initial bankroll: £250
- What we played: Roulette, slots
- Final bankroll: £0
- Next visit: 06/06/2023
What we rated
We aim to provide UK players with an all-inclusive assessment of how the casino works to help you decide if it’s the right venue for you to play.
That’s why we rate 8 different features in each of our reviews, including the games, operator, building, facilities and more.
Such a complex rating system helps us produce an accurate final mark, which can ultimately help you better compare your options.
Quick facts
Address | 16 Old Quebec St, Marylebone, London |
Open hours | 24/7 |
Membership | Not required |
Minimum age | 21 |
ID checks | Yes for non-members |
Game types | Slots, American roulette, blackjack, baccarat, Pai Gow, three-card poker |
Tables | 17 |
Slot machines | 20 |
Gaming terminals | 25 |
Payment | Cash, debit cards, cheques, foreign currency |
Average betting range | £1 – £10,000 |
Restaurant | Yes |
Hotel | No |
Poker tournaments | No |
How we review Sportsman Casino London
When we checked Sportsman Casino London, we followed a series of aspects based on our unique London Casino review process, which was developed with 9+ years of experience in land-based and online casinos. With our London casinos review process, we reviewed more than 5 of the best land-based casinos in Great Britain.
First, we conducted a background check to verify that the Sportsman Casino is fully licensed and regulated by the UKGC; we do this because it helps us understand that this casino operates legally and your safety is their priority.
After that, we made an on-site visit on 12 December 2022, like regular customers and spent £250 on various games, including roulette, blackjack, and slot machines. We do this because we prefer a natural feel of the betting environment and the overall experience. Remember that we planned our next visit on 6 June 2023 to see if significant changes occurred at Sportsman.
We carefully evaluated the customer experience during our visit, from how easily we would interact with the staff to critical details like ID checks, security protocols, and whether the casino promotes responsible gambling practices. Remember that another essential aspect of our review was to conduct detailed testing of the available games by type; we checked betting limits, how the games work, etc.
Additionally, to fully understand Sportsman Casino London, we examined the facilities and amenities and tried the restaurant, food, and drinks. To complete the full review, we performed a market comparison between Sportsman The Hippodrome and the Vic, two of the most visited London casinos.
Visits Comparison at Sportsman Casino
Visit Aspects | First Visit: 12.12.22 | Next Visit: 6.6.23 |
---|---|---|
Time of Visit | Evening: 7:00 PM – 11:00 PM | Afternoon: 3:00 PM – 7:00 PM |
Initial Bankroll | £250 | £300 |
Games Played | Slot Machines, Roulette, Blackjack | Slot Machine, Poker, Roulette |
Final Bankroll | £180 | £350 |
Slot Machines | Played 20 machines; variety was decent, and payouts were moderated | New machines were added better variety and slightly better payouts |
Table Games | Tested 4 roulette tables and 2 blackjack tables; moderate traffic in the evening | We played 5 roulette tables and 1 poker table, much busier in the afternoon. |
Staff and Service Quality | Friendly and relaxed in the evening | Improved service, but the traffic was busier in the afternoon. |
Food and Drinks | We ordered drinks and snacks. Note that the quality was beyond our expectations. | On 6 June, some experts ordered an overcooked £35 Rib Eye. We mentioned this to the staff, who offered us a discount—a standout action. |
Casino Atmosphere | In the evening, a calm atmosphere offered a pleasant vibe overall. | However, the casino atmosphere was crowded in the afternoon, and many UK players and tourists were there. |
Security | There were no ID checks, but the security was well visible. | Thorough ID checks |
Membership Experience | The membership sign-up was easy, but the perks were not fully explained | The loyalty program is better explained, and more perks are offered. |
Loyalty Program | Basic information provided; no special perks during the visit | More perks are included, like free drinks and exclusive offers |
Parking | Unfortunately, the parking wasn’t free, but it was almost empty in the evening. | Still, the parking wasn’t free, and the parking was full. |
Overall Rating | 4/5 | 3.5/5(because it was crowded and the parking was full) |
Slot Machines – 4.5/5
The Sportsman is a great place to play if you’re into Novomatic and IGT slots. Spinning the reels feels excellent on the adjustable seats. Still, we must reflect on the lack of diversity in our final mark.
Slots we played at The Sportsman Casino London
Slot machine | Payout rate | Minimum bet | Maximum bet |
---|---|---|---|
Lucky Lady’s Charm | 95.13% | £0.1 | £40 |
Book of Ra Deluxe | 95.5% | £0.5 | £90 |
Dolphin’s Pearl | 95.13% | £0.1 | £100 |
How many slot machines does The Sportsman Casino London have?
We counted 20 slot machines at the Sportsman, which is the maximum legal limit.
Slot machine providers
- Novomatic
- IGT
Local progressive jackpots
The slots’ top jackpot prizes range between £4,000 to £10,000, with a local progressive of up to £20,000.
Eligible bets for jackpot prizes start at £0.2.
Casino Games – 4/5
You’ll find 17 tables covering the standard range of casino games at the Sportsman Casino, all located on the gaming floor by the main entrance. Unique to the Sportsman is the availability of Pai Gow. Still, this exotic game cannot make for the absence of European roulette tables.
A selection of 25 electronic roulette machines completes the gaming offer.
Additionally, we found European roulette on one of the available touchpad gaming terminals during our visit.
Game types available
- American Roulette
- Blackjack
- Three Card Poker
- Baccarat/Punto Banco
- Pai Gow
Betting limits
Game | Minimum bet | Maximum bet |
---|---|---|
Roulette | £10 | £30,000 |
Electronic roulette | £0.25 | £5 |
Blackjack | £5 | £3,000 |
Baccarat | £10 | £10,000 |
Three Card Poker | £10 | £2,000 |
Can anyone bet the highest limits?
You have to become a member to access the highest limits. Unidentified customers and non-members can only wager and receive payouts of up to £1500.
The stated limit of £30,000 for roulette holds for even chance bets only. Dozens and columns have a maximum limit of £15,000, while bets on singles have lower caps.
French minimum bets for roulette
- Voisins – £45
- Tier – £30
- Orphelin – £25
Maximum stakes for French bets are the same as the table limits.
The Sportsman falls short if you want to benefit from the lowest 1.35% house edge granted by La Partage and En Prison rules. However, the real-money online roulette casinos on our list don’t.
Does the Sportsman Casino London host poker tournaments?
Sadly, you can only play three-card poker on the premises, but no Texas Hold’em or any other cash games.
Head to the Hippodrome Casino or any of Grosvenor’s the Vic or Rialto for poker cash games and tournaments.
Staff & Service – 3.5/5
We have experienced high-quality customer service on our visit. The Zaman Restaurant regularly updates its menu, and the two bars offer a wide range of beers, wines, spirits and cocktails.
Keeping true to our UK local casino review system, we must mention that the Sportsman lacks free parking and lodging.
Food & Drinks
Chef Mahmud Zaman is responsible for the fantastic Indian, Middle Eastern and Mediterranean plates found at the Sportsman’s restaurant.
Food is prepared to the highest standards, and you can choose between vegetarian, vegan and carnivore options and brasserie-style recipes.
What’s on the menu?
- Chicken tikka wrap – £5
- Mozzarella and tomato panini – £5
- Penne arrabbiata – £12
- Grilled baby chicken – £15
- King prawns – £13
- Chilli sea bass – £18
If you’re up for a glass after a long gaming session, you’ll find favourite beverage in the Sportsman’s two bars. Options include beer, wines, champagne and a range of spirits.
Prices for a drink start at £2.75, and a wine bottle costs £25 on average. You must pay £90-£250 for a fine Laurent-Perrier champagne bottle.
Know that the Zaman Restaurant is open between 12:00 pm – 6:00 am, so you’re all set anytime.
How much should you tip the waiters?
A 12.5% service fee is added to your final bill. However, you can legally opt out of it or tip the staff directly.
Parking
The Sportsman does not provide free parking. Still, there are several paid options at walking distance from the casino:
- The APCOA Oxford Street car park
- NCP Car Park London Marble Arch
- Q-Park Marble Arch
Unfortunately, leaving your car for 2 hours in any of the listed parks will cost around £25.
Accommodation
Unfortunately, the Sportsman provides no lodging, but there are options nearby.
What hotels are near The Sportsman Casino?
- The Leonard Hotel
- The Montcalm London Marble Arch
- Hard Rock Hotel London
- Thistle London Marble Arch
Security
Not much information is provided about security. However, we know the venue is UKGC-licensed, which means several things:
- Game payouts are tested for fairness
- Roulette wheels are not biassed
- Players’ data is handled securely according to the GDPR
- Security staff ensure no minors or problem gamblers enter the casino premises
Loyalty & Rewards – 5/5
The Sportsman’s loyalty program is among the UK’s best. You receive your own “Met Card Jack” when you become a member. That automatically enlists you in the loyalty program shared across all UK casinos from Metropolitan Gaming.
How does the Met Card work?
Playing any electronic and live game and ordering at the restaurant accrue you Met Points, determining your Tier.
Benefits and discounts get progressively better with each Tier status when upgrading.
The rates at which you receive Met Points vary. As for spending, 100 Points are equivalent to £1.
In addition, you can find the currently available ways to spend your points at Reception or by downloading the Met Card app.
Met Card types
- The Met Card Jack
- The Met Card Queen
- The Met Card King
- The Met Card Ace
We acknowledge that your Met Points expire after 6 months of not visiting the Sportsman Casino in London, so be aware.
What you get
- Invitations to special on-site events
- Entry to Met Card-specific promotions
- Discounts on food and drinks
How to register in the program and check your status
Registering for the loyalty program is as easy as signing up for a membership.
You can check your current Tier and Points balance using the Metropolitan Gaming website.
The Met Card App on Google Play and the App Store is a better alternative. It allows you to better control your membership and provides up-to-date information about the promotions running at the Sportsman Casino.
Casino atmosphere – 5/5
Players looking to emulate a Las Vegas-style casino experience in London will appreciate the ambience at the Sportsman Casino. The trendy 15,000-square-foot gaming venue was quiet during our visit, but we found it can get overcrowded during the summer.
The casino keeps you engaged with monthly events ranging from slots tournaments, learning sessions and special parties. Plus, you can host your private event on the premises.
View from the inside
Tastefully decorated in a contemporary style, the Sportsman London Casino caters best to younger players with an eye for the latest fashion.
To a degree, how the Sportsman looks on the inside explains its more relaxed dress code compared to other local casinos in London. You don’t feel like wearing a suit and tie here!
Our take on the Sportsman’s design
The marble pillars in the main gaming room create a stunning effect. While marble gives off a luxurious vibe, coloured lighting can be distracting. All gaming rooms at the facility share the same contemporary style, including the private high-stakes room.
Location and surroundings
The venue on Old Quebec Street is surrounded by London attractions such as Marble Arch Monument No. 9 and Hyde Park. The Kensington and Buckingham Palaces are also within walking distance.
Events
- Slot tournaments
- Private parties
- Seasonal parties open for the public
- Gambling tuition events
Learn to Play events are hosted monthly, costing around £20 per person. We salute the initiative to educate new gamblers.
House rules (T&Cs) – 4/5
We found the Sportsman’s rules more relaxed than those of other local operators. An open-door policy accommodates players of all budgets; you don’t have to wear a jacket and tie if you don’t want to. Still, the venue is not available 24/7.
When is the Sportsman London Casino open?
You can play at the casino daily from 12:00 pm to 6:00 am.
Do you pay to enter the Sportsman?
Entrance is free for anyone of legal age.
How to become a member
- If you have an ID, you can become a member online or by filling out a form on the premises.
- Click on your account picture or name.
- You’ll be redirected to the Metropolitan Gaming site.
- Find the option to create an account.
- Enter your information and complete the process.
Dress code
Smart casual is preferred at the Sportsman. There may be events where more formal attire is required. Still, you can generally enter the casino freely if you wear clean and tidy clothes. Jeans are acceptable as long as they’re not ripped.
Standout rules
We’ve only found the usual, common-sense rules in the Sportsman’s T&Cs. The only detail worth studying is the Met Card and how it links your experience at all Metropolitan Gaming casinos in the UK.
Players feedback – 4.3/5
It’s important to keep count of what the players say. For this Sportsman Casino London review, we studied player-submitted opinions. We mapped out the most common issues you may face.
Our rating is based on data extracted from Google reviews and Tripadvisor.
Player reviews
Google – 4.1/5
The 190 available Google reviews mention Sportsman’s staff the most frequently, and they’re mostly positive.
Tripadvisor – 4.5/5
Tripadvisor reviewers have positive feedback for the Sportsman’s bar, restaurant and professional dealers.
Most common issues
- Impolite staff
- Table minimums too high
- The staff may prioritise longtime players over newcomers
Operator – 5/5
Our background checks prove the company that operates the casino is trustworthy.
Who owns the Sportsman Casino London?
The Sportsman Casino is owned by Metropolitan Gaming, a company that famously bought all the European and African properties from global gambling powerhouse Caesars Entertainment.
All casinos operated by Metropolitan Gaming are UKGC-licensed and abide by local legislation.
Other Metropolitan Gaming casinos in the UK
- Park Lane Club
- Rendezvous Brighton
- Manchester 235
- Alea Nottingham
- Empire Casino
- Alea Glasgow
- Metropolitan Mayfair
Contact info
Website | https://www.thesportsmancasino.com/ |
Email address | [email protected] |
Telephone number | 020 7414 0061 |
Who are the top competitors of The Sportsman Casino London?
The Sportsman’s main flaws are the lack of European roulette tables and poker cash games, so the top competitor venues are those offering such games. Let’s set them side by side!
The Vic
London’s Grosvenor Victoria Casino has more slots (40 vs 20) and gaming tables (30 vs 17). However, the betting range is more restrictive, with £1,000 maximum bets. On the other hand, the Sportsman allows bets of up to £30,000, which makes it better for high-stakes play.
Despite the Vic having more game types, none of the two casinos facilitates European roulette play, so the comparison ends in a draw from this point of view.
The Vic is best for poker players
The Vic is your place to go for a poker cash game. You can always sit at one of the poker tables open daily. Find more information about poker tournaments from our dedicated review of Grosvenor the Victoria.
The Hippodrome
Both have a similar selection of slots, but the Hippodrome has more gaming tables (45 vs 17). The dress code at the Hippodrome Casino is arguably stricter. You won’t see jeans there or trousers there, while Sportsman Casino them.
The Hippodrome’s starting bets for live tables vary but tend to be higher than the Sportsman’s £1 minimum.
The surrounding atmosphere is just as important for roulette players, and we consider the Hippodrome’s classy, Renaissance-style interior more suited for high-rollers.
The Hippodrome is best for European roulette players
We played at several European roulette tables for our Hippodrome Casino review. Read our full analysis to see if the Hippodrome may have other advantages that suit you better.
What sets the Sportsman Casino London apart from its competitors?
The Sportsman is the most relaxed and welcoming of London’s high-end casinos, making it better suited for a younger audience. The monthly Learn to Play events confirm that the London casino is the best for new players.
Hits and misses of the Sportsman Casino London
Hits
- Relaxed dress code
- Welcoming to beginners
- Slots tournaments
- Opportunity to play Pai Gow
- Excellent food by chef Zaman
Misses
- No European roulette tables
- Limited variety of slots providers
- No lodging and no free parking for members
- Limited schedule, with competitors offering round-the-clock service
Is the Sportsman Casino London your best place to play?
If you’re a new gambler, a visit to the venue can prove rewarding, even if you’re not attending the Learn to Play events. Our review found the personnel friendlier and more readily available to answer game-related questions than other local casinos.