Novibet UK Review 2022

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Overview

Novibet UK is the leading brand of Novigroup Limited. While the company incorporated in 2009, it would take almost two more years for the casino to enter laptops and mobiles on British territory. The organisation is rather discreet regarding its financials, but the press documented its numerous partnerships with other prosperous businesses.

For instance, it signed a contract with GiG to use the latter’s software. This program helped Novigroup and its products optimise its marketing analysis, providing more relevant communications to all its existing and potential members. This move gave it extra points in our Novibet review.

The brand benefits from the UKGC’s seal of approval. The regulatory body supervises all the in-casino activities and whether they are fair to the player.

Novibet UK on mobile

Smartphone players must know how their experience will be.

However, the iOS and Android apps focus on sportsbooks rather than classic casino play. The applications had a positive reception, especially the App Store version, which boasts a 4/5 rating. Even so, punters argued that they could not access the same features as on a laptop.

The in-browser platform might also move more slowly than on Desktop; in the present Novigroup review, we noted that it might require additional optimisation.

Novibet promo codes

Novibet promo codes are suitable for new and existing users alike. Newcomers are up for a match bonus, which also provides extra rounds on selected slots.

However, existing players will most often access occasional or recurring promotions. The most steadfast ones are:

• Cashback on products from a specific provider, which might change during your tenure;
• Mega Wheel spins, which will result in additional offers coming your way.

Not all offers require wagering – the cashback scheme, for example, ensures that all funds will go directly to your cash balance. However, the other promos will generally impose a 35x staking condition, which is slightly below the market’s average of 40x.

Notably, additional rounds will stay on your account for 30 days, like cash bonuses – most online casinos from the UK impose a duration of 7 to 14 days before they expire, sometimes even less.

Loyalty scheme

Once you become a member, you may also accrue loyalty points. To do so, wager on casino games. The website provides a list of the titles that bring about the most credits. For instance, Microgaming’s 108 Heroes Multiplier Fortunes ensures 150 points going to your balance.

Once you get 2000 comps, they will convert to £25 in promotional funds. The other claimable bonuses are:

The offer will enter your balance within 24 hours of your reaching a new loyalty tier.

VIP Casino Club

This system is a continuation of the loyalty scheme. However, it only targets players who have already gone through all phases of the welcome package. Here, the highest redeemable promotion stands at £4000, and you may make it yours by accruing one million points.

Your point balance will restart at the beginning of each month.

Account management

Learn how to create an account and use it to your advantage while playing.

Registration

When you create a new account, complete the registration form – the software will quickly identify the validity of your information. Furthermore, it requires your:

• Name in full;
• DOB;
• Address (which includes street number, name, city, county, and postal code);
• Contact information – primarily your phone number and email handle.

After providing all this info, the team will send a verification SMS to your number. You must enter the 4-digit code to continue. If the code does not arrive, you are able to reach support for extra assistance. The agents will try to re-send it your way.

After fulfilling this step, select your marketing preferences and insert Novibet promo codes, if any.

To redeem a promotion you saw on our website, which requires a bonus code, the casino will autocomplete it during your registration.

KYC

Moving on, the KYC (Know Your Customer) procedure is mandatory should you want to use the casino’s services fully.

To successfully confirm your identity, submit the following documents:

• Photographic copies of universal ID, like a passport or diver’s licence;
• Photographic proof of address, which may be a recent utility bill or a payslip. Note that ‘recent’ means ‘no more than three months old’.

Deposit method verification

You must also prove the legitimacy of your payment method – all cards associated with your account must belong to you and only you. The website ensures a platform to upload copies of your payment means, though the procedure may vary according to what you use.

As such, debit card depositors must supply a front-and-back photo of their Visa, Mastercard, or Maestro. The pictures must contain the first six digits and the last four digits of the registration number. For safety reasons, though, obscure the CVV code (the three-digit one you will find on the card’s backside).

For Paysafecard, you must provide a bank letterhead containing your IBAN. Finally, if you are a Bank Transfer user, supplying the IBAN and account holder’s name is necessary.

Privacy policy

Being a member requires significant data from you, and the casino has to process it.

Should you wonder who else your information may go to, know that all licenced casinos go through an independent audit. As a result, the auditor may have access to your details – however, this is a legal procedure meant to enhance your safety while playing.

Besides, retaining your IP, registration and identity info will help the site prevent:

• Fraudulent activity;
• Account and identity theft;
• Money laundering.

Still, you have multiple rights and a say in how this company processes your data. You can:

• Request access to the information at any time;
• Restrict or object to the processing altogether;
• Ask the service provider to erase all info related to you.

To exercise your rights, contact the site’s customer support team, and they will guide you through all data-related processes.

Banking options

There are several ways to deposit:

• Debit cards;
• Paysafecard;
• Bank Transfer.

As per its regulations, this website operates in a source-to-source system. This means that you may only request a withdrawal through a method you have already used for depositing. The sole exception is Paysafecard – since this is a prepaid voucher, all payouts will go through Bank Transfer instead.

Requesting a cashout is only possible if:

• Your account is fully verified
• You do not have any active Novibet promo codes – in that situation, you would have to forfeit it before going through with the withdrawal.

Customers may also wonder whether their funds receive due protection – the answer is positive. All client accounts are separate from the staff’s, ensuring that you may retrieve your balance in the case of insolvency.

Gaming

This Novibet review highlights that there are over 4000 playable titles – this is one of the most well-equipped casinos on the British web.

Furthermore, over 100 software providers choose from; all their names appear in a bar above the gaming section. Standout names like NetEnt, Microgaming, Red Tiger, or Yggdrasil stand side-by-side to up-and-comers like Fantasma or Gameburger Studios. And those who prefer classic slots have numerous Novomatic gaming solutions to try.

Navigation

Besides the possibility to filter by the supplier, there are other ways to navigate the expansive gaming library. Firstly, you can choose how to display the games:

• Regular list;
• A-Z list;
• Grid showing the game thumbnails above their names.

The search bar is another significant element – type in the title that interests you, and you will find it more quickly than you would by scrolling down the sections.

Other ways to filter your picks are:

• Popularity;
• Theme;
• Novelty;
• Slingo – a combination between slots and bingo;
• Progressive – refers to slot games that also connect to an increasing jackpot.

In the live casino section, you shall find the classic play styles: Blackjack, Baccarat, Roulette, and Video Poker. Each of them has its subcategory, along with recent additions like Game Shows and Drops – these are jackpots that will connect to specific titles and are claimable by the people betting on them.

Play safe

A core component of our Novibet review is the responsible gambling system – it allows the user to apply all necessary measures himself, without the necessity to contact support.

You can:

• Set limits on your daily, weekly, and monthly deposits;
• Activate a playtime reminder, which will inform you each 30, 45, 60, or 120 minutes how long you have been gambling;
• Disable the ‘cancel withdrawal’ feature;
• Take a break from the website (up to six weeks);
• Self-exclude.

Self-exclusions can last from six months to five years. You are free to set permanent exclusion, too – remember that you cannot reopen an account while this feature is active.

For extra assistance regarding problem gambling, we suggest visiting the site’s dedicated page and take a self-assessment. Afterwards, we recommend reading the available advice. The customer service department shall provide on and off-site resources, too.

Support

The agents operate on numerous channels, like:

• Live chat;
• Email;
• Phone;
• Skype;
• Facebook Messenger.

These methods are available to members and non-members alike. However, reps cannot disclose much on-site information to you if are not registered yet. For example, banking info or queries relating to Novibet promo codes are off-limits to people who have not joined.

Even so, accessing customer service will be a positive experience – the team has a quick response time. It seeks to accommodate bettors using all devices, which is the essential part of our Novibet review.

Complaints

Should you have a dispute with the team, there are several steps to follow. The first is contacting the casino.

You may do so via:

• Live chat;
• Email;
• A letter to Novigroup’s headquarters: Clinch’s House, Lord Street, Douglas, Isle of Man, IM99 1RZ.

All complaints will get their due acknowledgement in one business day, and the verdict will soon follow. If you do not agree to it, you can escalate the dispute to Novibet’s assigned ADR: The Independent Betting Adjudication Service (IBAS). Alternatively, you are free to contact the European Online Dispute Resolution; both these authorities will begin deeper investigations into the conflict, and their decision will be final.

In a nutshell

We enjoyed the numerous Novibet promo codes, especially since their wagering requirements are accessible. Some promotional features are even wagering-free. On top of that, support is reachable through all traditional ways, along with more modern ones like Facebook and Skype. Finally, the highest polling in this Novibet review is the number of games – over 4000. And the platform makes it accessible to browse all of them.

Still, the site’s interface was less than intuitive in other regards. Finding the terms may be difficult. There is almost no banking info available to people who have not logged in; we believe that potential members need these details before registering.