Grosvenor London Casino the Rialto Review 2024

Can Grosvenor Casino the Rialto meet your gambling expectations? In this thorough review, we will cover all the essential aspects of this luxurious and spacious venue, from games to other features like a loyalty program, security features, restaurant, and overall atmosphere. Get our insights and comparisons with other top land-based casinos in the UK. Let’s see if you will visit Grosvenor Rialto yourself!

KingCasinoBonus.UK Rates Grosvenor Casino the Rialto London

Our Expert Review Methodology of the Rialto London Casino

Grosvenor online casino has been featured on our top UK casino sites list for several months, but how do its land-based counterparts perform?

Our redesigned rating system worked in this Grosvenor Casino the Rialto London review.

The information you read in our Grosvenor review is an extension of our aim of providing essential, verifiable, and objective data on the state and worth of land-based casinos.

All tests performed by our expert analysts follow a review system developed according to the full extent of a casino venue’s functioning and provision of services. Our provided content can thus fully assess a land-based casino, as reflected in our ratings, and instruct readers in their decision-making process

Keeping true to our methodology at KingCasinoBonus.UK, our tests involve:

1. Checking out the legitimacy: we perform an analysis of the venue’s legit activities to ensure this is a safe betting casino with a valid UKGC licence
2. On-site visiting: We have visited the club to provide a solid foundation for our review. Every piece of information was obtained following our hands-on research of London casinos. The first visit was on January 12th, 2023, and the second one was on the 13th of July, 2023. We spent 6 hours in total to evaluate the venue and its facilities.
3. Allocating a budget: We allocated £300 for our first visit and £400 for our second one to check the game catalog and analyse the T&Cs. Our team was trying the available lunch and dining options.
4. Writing the review: We put our observations and the information about the casino in a thorough review written in over 12 hours. We also evaluated player feedback and the general atmosphere and compared the London casino we reviewed with two other competitors

Comparing our visits to Grosvenor Casino the Rialto

1. Date of Visits:
   First Visit: 12/01/2023
   Second Visit: 07/13/2023
   Observations: We want to keep our reviews as accurate as possible, so we repeat the visits periodically and add new features as the casino modifies the experience.
2. Time of Visit:
   First Visit: 17h – 19h
   Second Visit: 12h – 16h
   Observations: Our experts also wished to see how the gaming experience is during the daytime.
3. Security:
   First Visit: We did not need a membership, the minimum age was 18, and the security team performed ID checks
   Second Visit: Same as for the first one, with no membership, at least 18, and ID checks
   Observations: The security remains strict.
4. Initial and Final Bankroll:
   First Visit: We initially had £300 but remained with £0
   Second Visit: We allocated £400 for the second experience, and the final bankroll was £55
   Observation: Our team managed to retain some amount from the last visit.
5. What We Played:
   First Visit: Roulette, slots, baccarat
   Second Visit: Slots, blackjack, Three-Card Poker
   Observations: During our second visit, we tested 2 other games to evaluate the bets and the professionalism of the dealers.
6. Game Types:
   First Visit: American roulette, slots, blackjack, punto banco, three-card poker, Texas Hold’em
   Second Visit: American roulette, slots, blackjack, punto banco, three-card poker, Texas Hold’em
   Observations: This section remained the same.
7. Slot machines:
   First Visit: 10+
   Second Visit: 10+
   Observations: Grosvenor remained consistent in the number of slot machine games.
8. Tables:
   First Visit: 10+
   Second Visit: 10+
   Observations: We did not see any differences in the number of tables during our last visit.
9. Touchpad roulette terminals:
   First Visit: Yes
   Second Visit: Yes
   Observations: It is noteworthy they kept this feature.
10. Average betting range:
    First Visit: £1 – £1000
    Second Visit: £1 – £1000
    Observations: The betting limits did not change.
11. Payment:
    First Visit: Cash, cheque, debit card
    Second Visit: Cash, cheque, debit card
    Observations: The banking options remained the same.
12. Restaurant:
    First Visit: Yes
    Second Visit: Yes
    Observations: This service did not change.
13. Hotel:
    First Visit: No
    Second Visit: No
    Observations: Grosvenor still does not offer accommodation to its clients.
14. Poker Tournaments:
    First Visit: No
    Second Visit: No
    Observations: No change in the organisation of poker tournaments.

After placing already two visits to Grosvenor the Rialto at 3-4 Coventry St, London, we can say that our overall experience was good, although we appreciated even more the quality of services during our second visit on July 13th 2023. While on the first visit, we did not manage to retain any amounts, we increased the bankroll for our last visit to try some other games – thee-card poker and blackjack – and succeeded in retaining £55.

Although the loyalty perks did not change, we still maintained a 5/5 score thanks to the casino’s involvement in satisfying loyal player’s expectations.

Grosvenor Rialto’s Slot Machines You Can Play- 4/5

Our main purpose with the visit was to offer players clear insights into the available games, including the slot machines. We played at various IGT-powered single-game and multi-game machines on the main floor while evaluating the slots. The ambiance is more suited for classic gaming, though.

Slots we played at Grosvenor Casino the Rialto London

Pharaoh’s Fortune is a common feature at IGT online casinos. You might want to play the slot online since the online version’s payout rate is 96%.

Slot machine providers

• IGT
• Novomatic

Novomatic online casinos have all the slot games you can find on Super Gaminator machines.

Local progressive jackpots

If you want to play for the most significant potential prize, find the Fort Knox slot on IGT machines, with a progressive jackpot of up to £20,000.

What to Expect From the Table Games at Grosvenor Rialto – 4/5

You will see that Grosvenor Casino the Rialto London occupies a spacey building. Still, it’s a relatively small casino with a limited number of tables.

The separate punto banco lounge appeals to baccarat players. However, betting is limited at stakes too low for high rollers. Still, we cannot allocate a rating lower than 4/5 since it is hosting Texas Hold’em cash games.

Game types

• American roulette
• Blackjack
• Three-card Poker
• Punto Banco
• Texas Hold’em

The ground floor, which serves as the main gaming area, offers classic table games. Upstairs, you can find touchpad roulette machines and different slots.

Betting limits

Can you bet the highest limits without becoming a member?

As a guest, your betting activity inside any Grosvenor Casino will be limited until you apply for membership and produce proof of ID.

Are poker tournaments held at this Grosvenor Casino?

The casino does not host any poker tournaments, but you can play Texas Hold’em for cash. Tables are open every day at 7:30 pm. Buy-ins may vary, but on average, they’re around £40.

Check our review of Grosvenor the Victoria to find more information about poker tournaments organised by the operator.

A Closer Look at the Staff & Service Quality – 3.5/5

After visiting the venue already twice, we have nothing to complain about the personnel. Still, as with any other feature, the services offered at Grosvenor Casino the Rialto London could need some improvement. For example, no lodging is provided whatsoever, and members visiting from outside the capital must manage to find parking alone.

Food & Drinks

After reviewing the main gaming floor, we headed over to the Backstage Bar on the second floor for a quick snack. We knew the casino didn’t have a full-scale restaurant but a fast-food service. Still, the food exceeded our expectations.

The Bar is open 24/7, but schedules may change.

What to try

Parking

Q-Park Chinatown is the closest car park to the casino building, 2-3 minutes away. Check their website before your visit to know the exact rates per hour.

Accommodation

You could spend the night at this 24/7 Grosvenor venue. However, you have nowhere to sleep as no hotel or equivalent lodging is available on the premises.

Best hotels nearby

• St. Martin’s Lane Hotel London – 5-stars
• Hotel Indigo – 4-stars
• Thistle Piccadilly Hotel – 4-stars
• Hotel Indigo London 4-stars

Is there a smoking area?

The venue has outdoor smoking areas.

Understanding the VIP Program & Benefits – 5/5

Outside the rewards, the program’s most appealing feature is the ease with which you can control your loyalty benefits through the Grosvenor One account. We will discuss next how it works:

Grosvenor One rewards

The loyalty program kicks in automatically when you obtain your Grosvenor One membership. Gambling at Grosvenor Casino the Rialto London, and similar online and local brands will earn you Play Points. You may convert these to exclusive benefits based on your tier.

It’s important to note that your loyalty rewards are usable in all of the sister casinos of the operator, like the Grosvenor the Victoria.

What you get

Most commonly, loyalty rewards include free play, vouchers or discounts at the Bar. Registering for a Grosvenor membership may award free play instantly in the local venue where you registered. In that case, free play is equivalent to online no deposit bonuses on registration.

We couldn’t find anything about how to upgrade your loyalty tier.

How to claim your rewards

1. Supposing your Grosvenor One account is all set, all you have to do is log in.
2. Then, clicking on your name will reveal your account panel.
3. You should now be able to see your Play Points balance.
4. A link to your eligible rewards will appear on-screen. Click on it.
5. You should be redirected to a store-like page where you can choose how to convert your Play Points.

As a general rule of Grosvenor loyalty programs, 100 Play Points are worth £1.

What the Rialto Casino Atmosphere Really Is – 5/5

Our top 5/5 rating is explained by the casino’s excellent location and surroundings, exquisite interior design, and many events held at the Backstage Bar.

View from the inside

One of the best things about this casino is its interior design, inherited from a former West End cinema building.

Gladly, the restoration keeps the old cinema’s stylish Renaissance ornaments and superb dome-like ceiling while also updating the premises with state-of-the-art technology and games.

Design experience

What we count as luxury is entirely subjective, but the design features at this London casino qualify it. The architecture of the main gaming hall almost propels you back in time to when the West End Cinema was operative.

Are you allowed to take photos inside?

Players may have an impulse to take photos when stepping inside, but you should first ask for permission. You should also ensure you don’t photograph other people without announcing.

Location and surroundings

Grosvenor Casino The Rialto London is right at the junction of London’s most prestigious boroughs, Soho and Mayfair, and adjacent to Leicester Square. Theatres, cafes, restaurants, and nightclubs abound in this most lively area of the capital.

Events at Grosvenor the Rialto

• Live music shows
• Stand-up comedy
• Sports lounge for watching top sports competitions on large flat-screen TVs
• Console gaming tournaments

Getting Familiar With the Rules of the House (T&Cs) – 5/5

For our review to be complete, we analysed whether the Rialto in London has house rules that stray from the basic Grosvenor Terms. Let’s uncover the main aspects we’ve noticed:

When is Grosvenor Casino The Rialto London open?

The venue is open to the public 24/7.

Do you have to pay an entry fee?

Entering the premises is free of charge, but non-members may be confronted with random ID checks even if they look at the legal age to gamble.

An advantage of UK online casinos becomes evident: you only get the KYC done once, then gamble without interruptions. Local casinos employ different KYC methods because they must deal with the players face to face.

Do you always need a reservation to play?

No reservation is necessary, and anyone can play at any time within the physical limits of the casino building.

Essential membership details at Grosvenor Casino the Rialto London

1. If you’re already a member of the Grosvenor online casino, you don’t need to register.
2. You can use your Grosvenor membership number and card at any Grosvenor venue.
3. Members get to deposit and withdraw using the same Grosvenor One Single-Wallet account.

Write down your Grosvenor PIN and store it in a safe place, as this string of numbers is the only way to recover your account in case of fraud.

Dress code

The dress code at the Rialto Piccadilly London is smart casual, which excludes sportswear of any kind. On our visit, the players took the smart casual attire requirement seriously.

If you want to feel confident about entering the casino, our advice is to wear comfortable yet decent clothing without strident colours or prints.

Standout rules at Grosvenor

We didn’t find anything strange in studying Grosvenor’s house rules.

Other Perspectives From Player Reviews and Ratings- 4/5

Not all the user-submitted reviews are trustworthy and transparent since some players might not even entered here yet. Still, we couldn’t leave out the player’s feedback on Grosvenor Casino The Rialto London, so we studied the negatives first.

Player reviews

Google – 4/5

More than 600 users have commented on the page in Google reviews. Some of the stories confirm insights from our study: a limited number of tables, friendly staff, and outstanding location.

Tripadvisor – 4/5

The 39 available Tripadvisor reviews are primarily favourable. Still, we share one negative opinion with one of the users: new slots are missing.

Most common issues

• Limited game/slot variety (confirmed)
• Impolite staff (unconfirmed)
• It gets too busy around the tables (confirmed)

Who is the Operator that Runs Grosvenor Casinos the Rialto? – 5/5

The first important aspect to consider is that we’re talking about a UKGC-licensed company listed on the stock exchange and renowned worldwide for its fair casino business. Therefore, our rating is 5/5 because it offers great services and functions under the strict supervision of this reputable licence.

Who owns Grosvenor Casino the Rialto London?

Grosvenor Casinos Limited owns Grosvenor Casino the Rialto Piccadilly. The company is well-known in the UK for its network of 52 betting shops and online gaming sites.

Other casinos by the same operator

• Grosvenor the Victoria Casino
• Grosvenor St Giles Casino
• Grosvenor the Barracuda Casino

Contact info

Who Are the Top Competitors of Grosvenor Casino the Rialto London?

We can reveal what sets the Rialto apart from the mass of London casinos by comparing it with its closest competitors, Hippodrome and Sportsman Casino.

The Hippodrome

• Both venues are luxurious, but the Hippodrome is bigger and fancier.
• The Rialto provides quick snacks, while the Hippodrome has a full-scale restaurant.
• Regarding table game variety, the Hippodrome wins again with its double number.
• You can play Texas Hold’em at both venues, but tournaments are available only at the Hippodrome.
• However, the Rialto may prove a more intimate setting during weekdays.

The Hippodrome is better for scale

The Hippodrome Casino venue is the biggest in London, so it’s only natural that it overcomes the Rialto in terms of gaming options and scale. It also gets overcrowded more easily: as the Hippodrome promotes itself, it’s not only the largest but the busiest of all London casinos.

The Sportsman Casino

• Grosvenor has a similar reputation to Metropolitan Gaming.
• The similarities extend to the unique account used for all sister sites. A Grosvenor One account is equivalent to the Met Card.
• Both casinos provide a room to watch sports in High Definition.
• Yet, the events at the Rialto’s Backstage Bar are unmatched.
• Still, we shouldn’t overlook the bar facility at the Sportsman.

The Sportsman Casino is better for its restaurant

Our verdict is that the Sportsman Casino location is the better place to eat of the two. The Zaman restaurant serves more sophisticated dishes than the burgers and spring rolls at Grosvenor’s Coventry Street venue.

What sets The Rialto London apart from its competitors?

The Backstage Bar is the unique feature of this Grosvenor venue, along with the events held there. Few casinos can compete with the Rialto in this regard. The live music, comedy shows, DJ nights and memorable private parties make it a top attraction.

Advantages and Disadvantages of Joining Grosvenor the Rialto

Advantages

• Best events hall of all London casinos
• Grosvenor One account integration
• Relaxed dress code
• Excellent atmosphere in a Renaissance-style building

Disadvantages

• Limited selection of game providers
• No European roulette tables are available
• Max bet limits too low for high-roller stakes

Is the Grosvenor Casino Rialto London Your Best Choice to Play In?

If you’re the type of player who gambles for the social dimension of it, the Grosvenor Rialto may be for you. This casino will not disappoint loyal players, as it has a great reward system but does not excel in terms of offering some features like parking. Ready to widen your gaming options to participate in some of London’s finest evenings? This is what choosing this venue will lead to.