Park Lane Casino London: Full Review

Did you know that Park Lane Casino London is one of the grandest casinos in the UK, located in the heart of Mayfair? We visited the venue 3 times already and wrote a thorough review where we included the latest details about the games, services, loyalty program, and security features. Our team has also included a comparison with top competitors and other punters’ feedback so you can get a better overview and decide if it’s worthwhile for your betting needs.

King’s Park Lane Casino London Ratings

Table of Contents

Our Park Lane Casino Review Process

When assessing and rating Park Lane Casino, we consider what players say online, i.e., player reviews, games and features, offerings, and rewards. We also compare it to other London Casinos, focusing on the products and services offered.

Based on a 5-star rating system, we thoroughly examined specific details:

1. Operating legitimately: Maintaining our reviews to the market’s standards implies recommending only legit venues. Park Lane operates under the supervision of the UKGC, which is why we visited it.
2. Anonymous visit: During our visits, we allocated a budget of £450 to test the venues’ features and assess the quality of the services.
3. Assessing the games: We assess game features and the available games based on most user demands. Players typically select games from a sizable library and experiment with new games and their characteristics. Therefore, we take such things into account while studying games.
4. Looking into facilities: We checked out the restaurant and its menu and prices. We also wanted to see if the venue has a parking spot and if it’s free. The smoking area was also a point of interest since many players want to relax between games. Nevertheless, since you must be a member to play here, we first and foremost explored the ease of creating a card and its benefits.
5. Writing the review: After each visit, we spend at least 12 hours noting and analyzing the venue. We include all the information we gathered in our evaluation, as well as comparisons with other similar venues and other players’ experiences from Google reviews and ratings.
6. Updating the information: Our team constantly improves and modifies the review with new updates and changes as the casino might add or eliminate some services. To do that, we revisit the venue and try out new games.

Comparing our visits to Park Lane Casino

The Visit on 10 November 2023

• Time of Visit: 2 PM- 5 PM
• Initial Bankroll: £100
• What We Played: Roulette
• Final Bankroll: £0
• Open Hours: 2 PM to 6 AM
• Membership: Yes
• Security Features: 21 minimum age, ID checks on non-members
• Game Types: American Roulette, Blackjack, Baccarat, Three Card Poker, and slots
• Slot Machines: 20
• Table Games: 9
• Gaming Terminals: 20
• Payment Methods: Cash, Card, Chips
• Average Betting Range: Minimums of £0.20 on slots and up to £100000 on Baccarat
• Restaurant: Yes
• Hotel: No
• Overall Rating: 4.2/5

The Visit on 29 May 2024

• Time of Visit: 2 PM- 5 PM
• Initial Bankroll: £350
• What We Played: Roulette, Slot machines, Blackjack
• Final Bankroll: £0
• Open Hours: 2 PM to 6 AM. The program remains the same.
• Membership: Yes. You can speak to the staff, and the program is free.
• Security Features: 21 minimum age, ID checks on non-members. The security remains strict.
• Game Types: Punto Banco, American Roulette, Blackjack, Baccarat, Three Card Poker, and slots. They added Punto Banco
• Slot Machines: 20. The number of games remains the same.
• Table Games: 10. The venue added Punto Banco.
• Gaming Terminals: 20
• Payment Methods: Cash, Card, Chips. The payment options remain the same.
• Average Betting Range: Minimums of £0.20 on slots and up to £100000 on Baccarat. The betting limits remain accessible to all types of bettors.
• Restaurant: Yes
• Hotel: No. The venue does not have accommodation services.
• Overall Rating: 4.28/5. We had a better experience with the staff and appreciated the gameplay of the two new types we tried: slots and blackjack.

Our Thoughts

Our team of experts first visited the Park Lane Casino at 22 Park Ln, London W1K 7TY, UK, in 2022 to complete a helpful analysis for our readers. Then, in November 2023, we made another visit, and we were happily surprised to know that their services have further improved since last year. Our last visit was in May 2024. Not only were the staff even more involved in helping players learn game rules, but they also introduced Punto Banco tables, which have further enhanced our experience.

With this new addition, we have modified our casino games rating to 4.5/5 from 4/5, which increased Park Lane Casino’s overall rating from 4.2 to 4.28.

What You Need To Know About Slot Machines – 5/5

Park Lane also offers Electronic Roulette and 20 Slot machines; what’s nice is that all slot machines are linked to Major and Grand Progressive Jackpots. You can gamble in an exclusive Gaming Terrace, which also has a private gaming salon for players who wish to enjoy a more exclusive and personal immersive gaming experience.

Slots we played at Park Lane Casino

How many slot machines does Park Lane Casino have?

Park Lane has over 20 slot machines; players can choose from to play in a comfy and luxurious environment.

Do the slot machines accept coins?

No, the slot machines do not accept coins. You can use cards, cash or card to pay and enjoy the games available.

Slot machine providers

• IGT
• Novomatic

Local progressive jackpots

Park Lane Casino has 20 slot machines, all linked to Major and Grand Progressive Jackpots.  If you’re playing a device with a progressive jackpot, make sure you’re playing the maximum bet to be eligible to win the jackpot.

Exploring Park Lane’s Casino Games – 4/5

We rated five game types, including roulette, blackjack, poker, and baccarat, based on factors such as minimum and maximum bets. Park Lane has three private gaming rooms available for hire for players who enjoy personal gaming. Each room has its own dining service. The casino also has a gaming terrace if you want to smoke while playing table games.

Game types

• Roulette
• Blackjack
• Poker
• Craps
• Baccarat
• Sic Bo
• Punto Banco

Betting limits

Can anyone place high-limited bets, or do you need special VIP access?

At Park Lane, anyone can place high-limit bets if they meet the requirements and have the money to place high-limit bets. You don’t need VIP access to place maximum or minimal bets.

Park Lane Casino poker tournaments

Based on our review, Park Lane rarely hosts poker tournaments. It focuses on giving its players a personalised gaming experience.

Compared to the limited and rare options for poker tournaments available at Park Lane, there are casinos like Manchester235 Casino or Crown London Aspinalls Casino, where players have access to regular poker tournaments. If you become a member, you will regularly be notified of upcoming tournaments, especially massive seasonal ones.

Essential Facts About Staff & Service Quality – 5/5

According to our previous visits and other online reviews, the casino has excellent staffing. Park Lane offers great hospitality service, including room service. The casino also has a hotel, restaurant, and entertainment centres where players can gamble, drink, and smoke.

Food & Drinks

The venue offers its customers an exclusive menu for guests at the Park Lane Club Lounge. Executive Chef Roberto Bullio and his culinary experts prepare tempting casino and lounge menus in the lounge.

Patrons and guests can enjoy a wide selection of their favourite drinks: signature cocktails created by expert mixologists, the finest whiskies, cognacs and champagnes from around the world.

What’s more, is that players enjoy their food in elegant surroundings featuring the spectacular backdrop atmosphere.

The venue has an experienced bar and lounge team who takes pride in delivering impeccable and personal service for all customers.

How much should you tip at Park Lane Casino?

Tipping should be based on what you feel like tipping.

When at the lounge having a drink or a bite, you can tip the waiter/waitress and serve 1-10 per cent of what you spent on drinking on eating – this doesn’t mean you have to list that amount; it all boils down to what you feel like tipping.

Does Park Lane Casino offer free drinks?

Although admission to the bar is free, the casino does not provide free beverages to its patrons. However, members are welcome to a complimentary drink.

Is there a buffet at Park Lane casino

The casino solely provides a buffet service for a small portion of its patrons. Nevertheless, the casino advises making a reservation for a buffet service. Additionally, a buffet service is available as needed while renting a space.

Parking

There is no charge for parking your car at the structure housing the casino. Therefore, visitors are not charged anything to park their vehicles.

Accommodation

Park Lane Casino doesn’t offer hotel services, but many hotels are nearby if you need to hire or rent a room. Also, the Hilton Hotel is in the same building as the casino.

Do you tip room service at Parklane Casino?

Tipping for services offered should be based on personal preference and what you have to offer. It’s not mandatory. As stated before, Parklane Casino doesn’t provide hotel services, so you aren’t tipped for room service at Parklane.

Are there smoking areas?

Yes, there are smoking locations at Park Lane; if you need to smoke, you may notify one of the staff members, who will lead you to a smoking spot. You should also know that it provides guests with individual gaming rooms where they may smoke while playing.

Security

To monitor activity and automatically identify threats, the venue utilises surveillance systems that include cameras and CCTV with machine learning and artificial intelligence placed throughout the casino.

A qualified security staff, including security officers and guards, is present throughout the casino venue at Park Lane Casino to guarantee that everyone is secure.

Park Lane Casino supports responsible gaming by enticing patrons to participate in self-exclusion schemes. This equips players with the tools they need to manage problem gambling.

How to Make the Most Of Loyalty & Rewards – 4/5

After visiting the venue and discussing with the staff members and other players, we discovered that the Met Card is Park Lane’s loyalty programme from Metropolitan Gaming. It rewards you every time you play, eat, drink, or visit any of our UK casinos. The card consists of four types: Jack, Queen, King, and Ace; each card denotes a different level of the loyalty scheme.

You can use your Metcard in all UK casinos owned by the parent company of Park Lane, Metropolitan Gaming. You earn Met Points to spend when you gamble, eat, and drink.

How does the Park Lane casino rewards program work?

Joining the reward program is free; Met Points you earn in a calendar year (1 January – 31 December) make up your personal Tier Points balance, determining your Tier Status. 100 Met Points = £1

To redeem your points, talk to the casino reception staff about it. You can discuss with them how to use your Met Points in the casino for gaming and ordering merchandise. To use your card to get free food and drinks, present your Metcard in the restaurant or to a staff of the bar team.

What you get

• You can use your Met Points for free to play any game.
• You can use it to drink complimentary cocktails in the bars.
• Eat a delicious meal in the restaurant.
• Own a free designer gift from the casino’s branded merchandise catalogue.
• Exclusive invitations to in-casino events.

How to register for the program

To become a member, talk to the staff about being a member, and they will assist you in applying for a Park Lane membership. Or better still, speak to the reception. But you should know that being a reward program member is entirely free. The more money you spend at the Park Lane, the more points you earn, increasing your level in the program.

A Sneek Peek Into the Casino Atmosphere – 3/5

The environment is tranquil and inviting, and it is housed in one of London’s most opulent structures. The casino’s interior design is contemporary, which means it is modern. Overall, it’s an impressive venue for anyone who wants to pay it a visit and play.

Design experience

The design is luxurious, bright, and colourful, and you feel the thrill of being in Las Vegas.

Are you allowed to take pictures in Park Lane Casino?

Your smartphones and electronic devices with cameras are permitted in the venue. You can take personal pictures of yourself and the building in the casino. However, you should know that you cannot take images when gaming.

Location and surroundings

The location and surroundings are conducive. It’s a luxury casino with many excellent facilities, enabling a lovely gaming experience. Also, you enjoy many entertaining activities, including a bar and restaurant with a renowned chef.

Do you need a passport to attend Park Lane Casino?

You might need a passport to gain entry into the venue; if you look under 21 years of age, you need proof of identity, which can include access or any other form of identification to verify your age. However, to gain entry into the casino, you don’t need to provide any form of identification if you’re over 21; admission is free.

Events

For details on when the next live event or performance will be performed, sign up for the email newsletter and notification service. The casino typically conducts live events and concerts for its members.

Understanding the House Rules – 4/5

To write this transparent and accurate evaluation, we considered multiple factors from the terms and conditions. Our specialist team analysed the house rules regarding bonus wagering requirements, limits on bets, withdrawals, and deposits, and whether there are strict limits on using smartphones and dressing styles allowed. We considered all these factors and decided its rules are fair; thus, it is highly rated.

When is Park Lane Casino open?

All gamers are welcome in the casino every day of the week from 2 PM to 6 AM.

Does Park Lane Casino charge entry?

No, there is no admission fee to the casino. Nonetheless, it may demand you to present a legitimate ID.

Do you need a reservation to play games at Park Lane Casino?

You may only need a reservation on certain occasions. However, you could book a reservation if you wish to book one. The casino offers private gaming services, so you should book a reservation.

Is membership required at Park Lane Casino?

When you visit the casino, you may visit the front desk and inquire about joining the employees there. Additionally, you may speak with them about joining. All in all, joining Park Lane Casino is free.

Dress code

The dress code is smart casual. The casino doesn’t allow gamers to wear jackets, caps, or large handbags because it provides optimum security. This allows gamers to see the faces of everyone and avoid cheating.

Standout rules at Park Lane Casino

One standout rule of the casino is that players can gamble privately on the terrace; only a few casinos offer this service to all gamers except VIP members. If you wish, you could bet secretly and feel entertained with drinks, food, and even smoke.

Players can partake in the self-exclusion scheme if they feel they need help with their gambling addiction. The system might require players to exclude themselves from games for six months.

As part of the due diligence requirement, the casino reserves the right to conduct checks and raise queries with patrons to comply with applicable legislation, laws, and regulations.

What Players Say About Their Experience at Park Lane – 3.8/5

Our team has evaluated the ratings of players’ feedback based on reviews from people who have visited and made reviews on Tripadvisor and Google Reviews.

Park Lane Casino player reviews

Google – 3.8/5

The casino has a fairly high review on Google reviews, which means it’s a grand casino. Many studies show that the casino has excellent staffing.

Tripadvisor – 4.5/5

Also, the casino has a good rating on Tripadvisor, and players have applauded it for its conducive environment and great staffing.

Most common issues

The casino does not accept BRP cards as valid IDs. Otherwise, there has only been one complaint of a customer feeling uncomfortable towards the staff as they were perceived as intrusive.

Who’s the Operator Running Park Lane? – 5/5

The UK Gambling Commission licences and authorises the parent company of Park Lane Casino, which means games are fair and transparent. As it should be, all casinos that operate in the UK need to be licensed and regulated by the UKGC.

Who owns Park Lane Casino?

Games are fair and transparent since Park Lane Casino’s parent business is governed by and licensed by the UK Gambling Commission, which must licence all casinos operating in the UK.

Other casinos by the same operator

• Empire Casino London
• The Sportsman Casino London
• Alea Casino Glasgow

Contact info

Who Are the Top Competitors of Park Lane Casino?

We compared Park Lane to the other two main betting destinations in the UK: Genting Casino Fountain Park and Grosvenor Casino the Rialto. Apart from these two, other competitors are Maxims Club London and Metropolitan Casino London.

Park Lane Casino vs Genting Casino Fountain Park

Both are great casinos offering the best gambling services in the industry.

Genting Casino is the best alternative

If you’re in the UK, visit Genting Casino Fountain Park; the latter has a vast library of slots and few limits on deposits/withdrawals.

Park Lane Casino vs Grosvenor Casino the Rialto

Both casinos offer quality gambling services, but Park Park Lane is set in a famous, easily accessible location.

The Rialto is the best alternative for online players

If you want a casino open 24/7, the best option is Grosvenor Casino the Rialto, as you wouldn’t have to worry about the time you get there or the time you have to leave.

Moreover, you can claim the Rialto online casino welcome bonus and play anytime you wish.

What sets Park Lane Casino apart from its competitors?

They offer exclusive gaming services in a luxurious environment, which many casinos don’t provide, which include:

• Good selection of game providers
• Friendly live dealer games are available
• Games with nice progressive jackpots
• Better customer service.

Pros and Cons of Playing at Park Lane Casino London

Is Park Lane Casino Your Best Choice to Play?

If you’re looking for a pleasant and private gaming experience at one of London’s most opulent settings, then Park Lane is the place to be in such a scenario. Furthermore, joining is time well spent if you wish to benefit from unique benefits. Finally, the casino has a helpful staff that is always available to ensure you have the best possible time there.