Rise Casino

Rise Casino Bonus Codes, Latest Deals and Review (2023)

If you want to learn more about the banking section, game array, security, mobile gaming, and other platform aspects, read this Rise Casino review we compiled.

Rise Casino - Ratings

Rating

3.6 / 5

Visit Rise Casino
Bonuses
3.6/5
Loyalty
5/5
Rate casino
Amelia Thompson

Casino expert

Updated:

Rise Casino Bonuses and Offers

Bonus code:

GET50

Copied!

Wagering

60x B/99x W

Min. Deposit

£10

Max. Cashout

£100+B

  • 100% up to £10
  • 50 bonus spins on Starburst
Promotional Terms

To claim this offer, deposit more than £10 using the code GET50. The bonus must be wagered 60 times and the spin winnings 99 times. After that, you may cash out up to £100 plus the initial bonus amount.

Remember that the spins will be granted in sets of 10 per day. Moreover, they can only be used on Starburst and they expire within 7 days.

Pros and Cons

Pros

  • The funds can be used on multiple game types
  • The fact that the spins are granted in batches encourages responsible gaming

Cons

  • The offer comes with very high wagering requirements
  • The amount of bonus funds you receive is equal to your deposit
Bonus Verdict

This offer is suitable for those who want to try Starburst and several other game types. Yet, the amount of funds you receive is equal to what you deposit.

Rate this Bonus
First-time depositors only (18+ country restrictions apply). Min deposit: £10. Max offer: 100% Bonus up to £10 Games Bonus & 50 Free Spins (on Starburst). 10 Free Spins will be credited per day, across 5 days. Promo code: GET50. Any Games Bonus winnings, if applicable, must be wagered 60x before withdrawal. FS are valid for 7 days and any winnings must be wagered 99x before withdrawal. Games Bonus win cap: £100 + original bonus amount. Wagering contribution varies by game. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions. Valid until 31.12.2022.

Only by email

4.8 / 5

GET 100 FREE SPINS NO DEPOSIT - Only By Email

This offer is available only by subscribing.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Play

Bonus code:

GET25

Copied!

Wagering

60x B/ 99x W

Min. Deposit

£5

Max. Cashout

£100+B/ N/A

  • 100% up to £5
  • 25 spins on deposit
Bonus Terms

After creating your account, deposit a minimum of £5 using the GET25 promo code. Your 100% matching bonus and additional spins will immediately be credited to your account.

The 25 spins will be distributed equally throughout 5 days. After you receive them, they are available for 7 days. You can use them only on Starburst.

The extra spins’ generated value must fulfil a 99x wagering requirement. You must also wager your bonus money 60 times. The withdrawal limit is £100 plus the initial bonus amount.

Pros and Cons

Pros

  • The minimum deposit of £5 is very low
  • Starburst has a reasonable payout rate of around 96%

Cons

  • The additional spins’ wagering requirement has a high value of 99x
Bonus Verdict

New players may find this offer suitable as it can be claimed with an amount as low as £5. Yet, the funds you receive are equal to your deposit, which is not that advantageous.

Rate this Bonus
First-time depositors only (18+ country restrictions apply). Min deposit: £5. Max offer: 100% Bonus up to £5 Games Bonus & 25 Free Spins (on Starburst). 5 Free Spins will be credited per day, across 5 days. Promo code: GET25. Any Games Bonus winnings, if applicable, must be wagered 60x before withdrawal. FS are valid for 7 days and any winnings must be wagered 99x before withdrawal. Games Bonus win cap: £100 + original bonus amount. Wagering contribution varies by game. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions apply. Valid until 31.12.2022. T&C Apply, 18+

Alternative Bonuses - Best UK Offers for 2023

MrQ Casino logo
Play

Exclusive

4.1 / 5

Wagering

No wagering

Min. Deposit

£0

Max. Cashout

N/A

Rate this Bonus
MrQ Casino Bonus Codes
Free spins are only available to new customers who have successfully completed age verification and successfully verified their mobile number. Qualifying customers will receive 10 free spins on Squealin' Riches. The maximum stake per free spin bet is 20p. No maximum win. Free spins must be used within seven days of qualifying and any remaining spins after seven days will be revoked T&C Apply, 18+
Bonus Boss Casino logo

Exclusive

3.9 / 5

Wagering

40x W

Min. Deposit

£0

Max. Cashout

£50

Rate this Bonus
Bonus Boss Casino Bonus Codes
18+. New Players only. Upon Registration, up to 100 (30p) locked free spins to use on The Spinfather. 7 day expiry. Min deposit £10. Up to £300 Deposit Bonus available via 2 deposit boosts. Up to 50 (30p) locked free spins (FS) to use on The Spinfather on your first deposit. Up to 50 (30p) locked FS to use on The Spinfather on your second deposit. 40x wagering requirement on bonuses and FS wins. Wins paid as bonus credit. 30 days expiry from registration followed by 30 days expiry after each deposit. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Cashmo, Bonus Boss, Jammy Monkey. T+Cs apply. BeGambleAware.org

Disclaimer Gambling Addiction

Problem gambling is a severe condition that can take a toll on your personal life. KingCasinoBonus is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

Expired bonuses

Show more
Gift

♛ 25 SPINS ON 1ST DEPOSIT

Gift

♛ 25 SPINS ON 1ST DEPOSIT

Bonus code:

RISE

Copied!

Wagering

40 x W

Min. Deposit

£10

Max. Cashout

£2.5

You can get:

25 turns on preselected games. These will be credited automatically upon completing the registration requirements.

Specific rules:

  • The winnings from the offer are capped at £2.5;
  • You must wager these winnings 40 times;
  • You need to complete the wagering requirement before the expiry date, which is seven days from activation.

How to claim:

Access the casino’s sign-up page from our website and create a new account. When you register, insert the bonus code RISE. Then, make your first deposit to receive the promo.

To get the full picture, give Rise Casino’s T&Cs page a visit.

Rate this Bonus
1st time depositors only. Min Deposit £10.with code: RISE. 25 Free Spins [FS]. FS are valid on specific games, for 7 days. FS wins are granted in games bonus after all FS are used and must be wagered x40 . FS wins cap: £2.5. Games Bonus wins cap: £400 + the initial bonus amount. Wagering req. vary by game. Deposit balance is available for withdrawal at any time
Gift

♛ 25 BONUS SPINS

Gift

♛ 25 BONUS SPINS

Bonus code:

RISE

Copied!

Wagering

40 x W

Min. Deposit

£10

Max. Cashout

£2.5

Rise Casino information:

This is a 2018 website and an 888 Holdings brand. The parent company is registered with the London Stock Exchange. As for Rise Casino itself, we should note that:

Promo essentials:

As a first depositor, you may receive a bonus consisting of 25 turns available on selected games. Join the site and make a deposit using code RISE. The rounds will be credited instantly.

Watch out:

The winnings from spins require 40x wagering. Requesting a withdrawal from your real cash funds while having an active bonus balance will result in the cancellation of the said bonus, though the withdrawal is allowed. The casino takes the liberty of modifying or revoking promotions – this won’t affect the players who had claimed an offer prior to its deletion.

Rate this Bonus
1st time depositors only. Min Deposit £10.with code: RISE. 25 Free Spins [FS]. FS are valid on specific games, for 7 days. FS wins are granted in games bonus after all FS are used and must be wagered x40 . FS wins cap: £2.5. Games Bonus wins cap: £400 + the initial bonus amount. Wagering req. vary by game. Deposit balance is available for withdrawal at any time
Gift

♛ 25 BONUS SPINS AT RISE CASINO

Gift

♛ 25 BONUS SPINS AT RISE CASINO

Bonus code:

RISE

Copied!

Wagering

40x W

Min. Deposit

£10

Max. Cashout

£2.50

Rise Casino has a 25-spin welcome offer you may claim by:

  • Joining the casino from our website;
  • Filling out the registration form;
  • Depositing an amount over £10;
  • Inserting the RISE promo code during the transaction.

The rotations apply to a slot chosen by the website. The maximum funds you may get after spinning them stand at £2.50. Then, stake this promotional balance 40 times to convert it to real funds.

Check out Rise Casino’s Terms and Conditions section for an in-depth look.

Rate this Bonus
First-time depositors only (18+ country restrictions apply). Min Deposit: £10. Max Offer: 25 Free Spins (on a game of our choice). Promo code: RISE. Any Free Spins winnings, if applicable, will be credited as bonus funds and capped at £2.50. FS winnings must be wagered 40x before withdrawal. FS are valid for 7 days. Games Bonus win cap: £100 + original bonus amount. Wagering contribution varies by game. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions. Valid until further notice

Alternative Casinos to Rise Casino

Rise Casino

3.6 / 5

visit casino

100% Up To £10 + 50 Starburst Spins at Rise Casino

MagicRed Casino

3.8 / 5

visit casino

Up to £25 + 25 Bonus Spins on Starburst

Megaways Casino

4.1 / 5

visit casino

Stake £10 Get 30 Free Spins No Wagering at Megaways Casino

Virgin Games Casino

4.5 / 5

visit casino

Deposit £10 Get 30 Free Spins No Wagering at Virgin Games Casino

Rainbow Riches Casino

4.1 / 5

visit casino

Deposit £10 Get 30 Free Spins No Wagering at Rainbow Riches Casino

Betfred Casino

4.1 / 5

visit casino

Deposit £10 Get Up To 200 No Wagering Spins at Betfred Casino

Rise Casino MagicRed Casino Megaways Casino Virgin Games Casino Rainbow Riches Casino Betfred Casino
First-time depositors only (18+ country restrictions apply). Min deposit: £10. Max offer: 100% Bonus up to £10 Games Bonus & 50 Free Spins (on Starburst). 10 Free Spins will be credited per day, across 5 days. Promo code: GET50. Any Games Bonus winnings, if applicable, must be wagered 60x before withdrawal. FS are valid for 7 days and any winnings must be wagered 99x before withdrawal. Games Bonus win cap: £100 + original bonus amount. Wagering contribution varies by game. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions. Valid until 31.12.2022. New players only, Min deposit £20. offer valid for 24 hrs, wagering requirement x50. T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins: on Secrets of the Phoenix Megaways. Spins value: 20p each. Play Responsibly. BeGambleAware.org. 18+. †£10 lifetime deposit for Daily Free Game. T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. Current Jackpots are across selected games. T&C Apply, 18+ New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Rainbow Riches. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. **£10 lifetime deposit for Daily Free Game. T&C Apply, 18+ New Casino customers only. £/€10 min transfer & stake on Casino slots within 7 days. Max bonus 200 Free Spins on selected games. Free Spins expire after 7 days. iOS app restrictions may apply. E-Wallet & Pre-Paid card restrictions apply. SMS validation may apply. Not available in NI T&C Apply, 18+

Look & Feel

3.5

Look & Feel

3.5

Look & Feel

5.0

Look & Feel

4.5

Look & Feel

5.0

Look & Feel

4.5

Payout Speed

3.7

Payout Speed

4.0

Payout Speed

4.2

Payout Speed

5.0

Payout Speed

4.2

Payout Speed

3.9

Slot Games

4.0

Slot Games

5.0

Slot Games

5.0

Slot Games

Slot Games

5.0

Slot Games

5.0

Live Games

1.0

Live Games

5.0

Live Games

5.0

Live Games

Live Games

5.0

Live Games

5.0

Bonuses

3.6

Bonuses

3.5

Bonuses

3.2

Bonuses

3.0

Bonuses

3.2

Bonuses

3.5

Loyalty

5.0

Loyalty

1.0

Loyalty

1.0

Loyalty

Loyalty

1.0

Loyalty

1.0

Customer Service

5.0

Customer Service

4.5

Customer Service

5.0

Customer Service

4.5

Customer Service

5.0

Customer Service

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

How Our Experts Evaluate & Rate Rise Casino | Complete Review

Our experts strive to maintain the UK industry’s high-quality standards by providing pinpoint and concise information about the best gambling platform where UK players can invest their time and money.

Our first objective is to research the operator’s background and gain knowledge about its legitimacy. We inspect the current licences, the regulatory bodies provided, and the presence of gaming agencies that promote fair and responsible gaming.

Next, we inspect the game array. This is where we check the number of games, game categories, software providers, and additional features players can enjoy. Our contributors manually test multiple titles and provide feedback on possible glitches and the overall quality of the gameplay. The banking segment is next on our agendas; we strive to learn all the details about the available deposit and withdrawal options, including processing times, additional fees, maximum and minimum limits, etc.

Finally, we head over to examine the customer support segment. Our experts learn how many ways there are to reach the support agents, their response time, level of professionalism, and friendliness.

Rise Casino Overview | Our Reviewer's Findings

📲 Registration process

1 min

🪪 KYC process

1 day

🎮 Game types

Slots, Scratchcards, Keno, Bingo, Mobile Games, Arcade , Jackpots, Classic Slots, Slingo

🎲 Live games

0

🎰 Slots

300

💳 Deposit methods

Apple Pay, PayPal, MasterCard, Visa

🏦 Withdrawal methods

Apple Pay, PayPal, MasterCard, Visa

✅ Min deposit

£10

🎁 First Deposit Bonus

100% up to $10

Bonus code

Not Required

⭐ Featured in

Best Online Casinos UK

Method for Ensuring Data Accuracy

Bonus claimed

Yes

Deposit sum

£10

Deposit method

Visa MasterCard

Game types played

Slots

Withdrawal sum

£0

Last checked

May 31, 2023

Rise Casino Registration Process Preview

Rise Casino Look & Feel 3.5 /5

There’s nothing extraordinary about this platform’s appearance; the operator uses a light palette and standard sectioning of different gaming segments. However, this makes the design straightforward, allowing even new players to experience easy navigation and fast loading speed.

Dedicated apps are unavailable, but desktop and mobile users can use the optimised site through any modern browser.

How to Complete the Rise Casino Login Process?

  1. Visit the official page.
  2. Scroll down and click the Join Now button.
  3. Enter your first and last name and provide your date of birth.
  4. Choose your country and currency.
  5. Enter your home address and click Next.
  6. Put down your email address and enter your mobile number.
  7. Click the side button to receive promo materials via SMS, post, email, or phone.
  8. Choose a nickname and password according to the standards listed.
  9. Select your occupation in the drop-down menu.
  10. Enter a promo code if you have one, and click Next.

How to Verify Rise Casino Account?

  1. After completing the registration process, you will see a dialogue verification window.
  2. Upload documents to verify your age.
  3. Upload documents to verify your home address.
  4. Wait for the process to be completed.

KYC Documents

  • Driving licence
  • Passport
  • Identity card
  • Birth certificate
  • Utility bill
  • Bank statement

How to Close Rise Casino Account?

  1. Log into your account and click the live chat feature.
  2. Tell the agent your request to close your account.
  3. Follow their detailed instructions, and don’t log in for a few days.
  4. You can also do this via email, but it will take longer.

Rise Casino Desktop Preview

The visuals of the desktop versions are decent, as players get a good navigation sense the moment they enter the lobby, which loads fast. Here you will enjoy quick access to all essential sections thanks to the site’s fast loading time and the excellent menu placement.

In the upper bar is your area with sections like My Account, Verification Required, My Bonuses, My History, Settings, Useful Links, and the Log Out button. They all contain additional sub-sections.

The Deposit button is in the middle top section with your balance. In the upper right corner, you will see menus such as your messages, the latest offers, and a mute/unmute sound feature.

Once scroll down will lead you to the game categories: Popular, New, and All.

The Live Chat option will always be visible in the bottom right corner of the screen. Use this to contact the customer support staff wherever you face issues or need assistance on the platform.

Rise Casino Mobile Preview

Both Android and iOS users can enjoy the services this operator provides on their small screens as the platform is fully mobile optimised. You can access the site through any modern browser and enjoy gaming on the go.

The mobile experience is overall satisfying as the site loads fast and doesn’t cause any lag. You can find comfort in the same content, services, and features desktop players get. The only difference is the menu placement due to the screen adjustments the operator had to implement for hand-held devices.

Mobile players may feel disappointed that the operator now doesn’t offer a dedicated app. Don’t despair, though, as you can still use your Android and iOS smart devices to browse the platform, play all available slots, and engage with ongoing promotions through your mobile browsers.

Look and feel verdict

  • Navigation: The navigation on the site is easy as the layout is user-friendly.
  • Loading speed: The site has a great loading speed, so it takes little time for you to browse the site’s different sections.
  • Graphics & design: The design is simple and intuitive, so site navigation comes logically.
  • Overall verdict: The website has an excellent organisation, so players should have no issue navigating it. No app is available, but the games can also be accessed on the mobile browser.

Rise Casino Slot Games 4 /5

The slot array UK players get to enjoy consists of over 300 titles. The variety includes 3-reel and 5-reel slots, as well as 3D, Megaways, jackpot slots and progressive jackpots.

This website offers loads of slot themes too. The most popular picks are ancient, pop culture, magic, history, Egypt, fruits, animals, mystery, mythology, and many more.

One of the platform’s most significant advantages is the variety of software providers that supply the game array. Some of the most prominent industry names include NetEnt, NextGen Gaming, Eyecon, Big Time Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, and iSoftBet.

If you want to find a certain game, use the search option by clicking the hamburger button in the upper left corner. This option works quickly and displays findings instantly.

Demo mode isn’t available, and you must deposit before you can engage with the games.

Slots We Tested

Game Provider RTP
The Legend of Shangri-LaNetent96.59 %
SparksNetent96.54 %
Roulette GoldMicrogaming97.3 %
HighlanderMicrogaming96.2 %
Ancient ScriptRed Tiger Gaming95.14 %

Slots Game Types

  • Classic & Video Slots: 250+
  • Jackpot: 25+
  • Megaways: 5+

Enter the Popular or All menus to browse hundreds of titles. You may also use the hamburger menu’s search box to find your favourite games. The traditional and video slots have the most games; nonetheless, there are some Megaways titles and over 25 jackpot slots.

Best Rise Casino Slots

  • Dynamite Digger Eureka
  • Mystic Manor
  • Temple of Iris
  • Catch of the Day
  • Deck the Halls
  • Imperial Destiny
  • Color Rollover 2
  • Red Hot Slingo
  • Noble Sky
  • Crystal Furnace

Slots verdict

Criteria Slots Verdict

Slot Selection

Over 300 games

Good

Slot providers

NetEnt, NextGen Gaming, Eyecon, Big Time Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, and iSoftBet

Excellent

Slot Types

Various slot machines, including Classic Slots, Video Slots, Megaways and Jackpots

Very Good

Min Bet

The minimum bet starts at £0.1

Excellent

Max Bet

Some slot machines allow bets of up to £150.

Excellent

Jackpots

25+ Jackpots

Very Good

The game library on the site is on the smaller side as there are only 300 slots available. It is noticeable, however, that the titles come from various popular providers, such as NetEnt, NextGen Gaming, Eyecon, Big Time Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, and iSoftBet.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots
SlingoSlingo

Rise Casino Live Casino 1 /5

Live casino games are absent from this platform regardless of whether you browse the site on your desktop or mobile device. UK players won’t be able to play against live dealers or other platform members on this website as the operator is 100% slot oriented.

Rise Casino Table Games

Aside from missing live games, the platform excludes RNG-based table games. You won’t be able to play classic blackjack, roulette, poker, baccarat, or any variations.

Rise Casino Payments 3.7 /5

Payment Min deposit Max deposit min withdrawal Max withdrawal Withdrawal time
MasterCard £10 £5000 £5 N/A 2-7 Days
Visa £10 £5000 £5 N/A 2-7 Days
Apple Pay £10 £5000 £5 N/A 2-7 Days
PayPal £10 £5000 £5 N/A 2-7 Days

The site’s banking area is fairly restricted yet covers all the essentials. You may choose between cards and e-wallets; all possible methods have the same minimum and maximum limitations. The table below contains further information.

Rise Casino Deposit Process

  1. Create an account or log into your existing one.
  2. Click the Deposit button at the top of the lobby.
  3. Choose one of the methods offered in the field.
  4. Enter the sum you want to deposit.
  5. Provide extra info such as card number.
  6. Confirm your transaction.

What Is the Rise Casino Minimum Deposit?

The minimum amount you can top your balance with is £10. This amount applies to all available deposit options in the Deposit menu.

Rise Casino Withdrawal Process

  1. Log into your account and open your personal space at the top of the page.
  2. Click the Withdrawal section and pick the method you prefer.
  3. Enter the amount you wish to cash out.
  4. Provide additional information and documents if needed.
  5. Confirm the payment and wait for the procedure to be completed.

Rise Casino Withdrawal Time

The internal withdrawal time takes no longer than two business days. However, you will have to wait up to 5 additional business days to get your money based on your bank or cardholder. UK players can cancel their cash-out requests during the first two days while the internal procedure takes place.

Reasons for Rise Casino Payout Problems

  • You have another unprocessed withdrawal on your account
  • Insufficient amount on your balance
  • Suspicious activity
  • Incomplete verification process
  • Issues with your bank

Rise Casino Fees

The operator states no fees are attached to any deposit and withdrawal methods. However, make sure to contact your bank beforehand if they impose charges on your money transactions.

Payments verdict

  • Payout time: The operator processes transactions in a maximum of two days, and the money arrives in your bank account in a maximum of five days.
  • Payment methods: Users can choose from four methods for deposits and withdrawals on the site.
  • Payout limits: The minimum amount you can deposit is £10, and for withdrawal is £5. There is a maximum limit of £5000 for deposits but not mentioned for withdrawals.
  • Overall verdict: The payment options available on the site are limited, but there is, however, a minimum limit of £5 for withdrawals and no additional fees attached to transactions.

Rise Casino Payments

Rise CasinoKaramba CasinoPlayToro CasinoWicked JackpotsPlayMillion CasinoZetBet CasinoStar Wins CasinoFluffy Wins
Visa
MasterCard
Maestro
Boku (Pay By Mobile)
Pay by phone
PayPal
Neteller
MuchBetter
Skrill Moneybookers
Skrill 1-Tap

Rise Casino Licensing & Security 5 /5

Rise Casino Trustworthiness Details

Rise Casino Company

Tau Marketing Services Ltd

Year of establishment

2018

Company No. of Employees

/

Accepted Currencies

GBP, EUR, USD, CAD

Company Registration Number

58267

Address

116 Screenworks, 22 Highbury Grove, London, N5 2EF

Our team focuses only on legitimate platforms that operate under a regular licence. This means we can guarantee your data and funds will be safe if you decide to register at any of the platforms we review and ensure they feature additional security protocols as per industry standards.

UK Gambling Commission UK Gambling Commission
058267-R-334552-004

Rise Casino is Legit?

UK Gambling Commission provided a license for this platform after carefully examining the tools and features it offers its users. This means that the operator is deemed trustworthy by the institution and complies with the law and the necessary safety regulations.

Is Rise Casino Safe?

  • GamStop
  • GamCare
  • SSL encryption
  • eCOGRA

Another important organisation in the industry is eCOGRA, so being approved by them ensures that the website is safe and prioritises the safety of its users. Links to companies and websites focusing on player protection and the prevention of gambling addiction, like GamCare and GamStop are also great additions.

Rise Casino customer service 5 /5

The customer support staff is available for those who need help overcoming aspects of the platform they don’t understand. This applies to how wagering requirements work, the terms and conditions, bonus and game rules, and other aspects of the site.

There are a few ways through which you can connect with an agent. Read in addition to learn how to contact the agents, which communication channel is the most fitting depending on your issue, and what to expect.

How to Contact Rise Casino?

You can get help from the support agents in three ways should you encounter some problems. The first one is by emailing them at [email protected]; you can expect a reply within 48 hours, depending on the current traffic on the website.

There is also a phone line for UK players, and you may contact 0800 018 3307 from 10 a.m. to 2 a.m. GMT to speak with one of the staff agents.

The final option is live chat, which you may access by selecting the chat bubble in the upper right corner of the website and texting your question. There is no robot to welcome you; instead, an agent will generally respond within a few minutes.

How We Tested Customer Support?

The first step was to write them emails with imaginary problems and evaluate their responses. Instead of the stated 48 hours, we received most answers within 24 hours, which was pretty satisfying. The emails contained details on dealing with our issues and some devised step-by-step lists to implement the solution easily.

We also contacted customer support through live chat at different times of the day. The agents we spoke with were very polite, answered all of our inquiries swiftly, and had outstanding professionalism. The live chat feature works 24/7, which is convenient for newbies.

Last, we tested the available phone number and talked directly with several support agents. We did have to wait a few minutes in a queue based on the traffic; however, once the agents connected, the conversation ran smoothly.

Customer support verdict

  • Response time: The time it takes to hear back from a customer support agent is relatively short, as they answer in a few minutes on chat. It takes longer to reach a staff member by email, as it takes around 24 hours to hear back and more than a few minutes for the phone option.
  • Staff accessibility: The phone line is only open from 10 a.m. to 2 a.m. However, the staff is available by email and live chat every day of the week.
  • Overall experience: We were pleasantly surprised with the response time of all the channels used to constantly the support team and the answers we got. The live chat option is obviously the fastest, but email and phone work great for issues that need further assistance.
Phone:
0800 018 3307
Live chat:
Yes, 24/7

Loyalty 5 /5

The operator made a VIP program available on the website where registered users can climb up a total of 7 tiers. Each tier offers different rewards, such as free spins, bingo tickets, or monthly cashback prizes. Remember that all prizes you may receive have a maximum win cap.

You should make at least one monthly deposit if you want to maintain your level and keep getting your perks. The more you deposit, the higher the level you will reach and thus receive better rewards. Check the table below for a better perspective of the VIP program and the prizes you can get.

Level Daily Free Spins FS Win Cap Monthly Cashback

1

1

£0.10

/

2

3

£0.15

/

3

5

£0.20

/

4

7

£0.25

1%

5

10

£0.50

1.5%

6

12

£0.60

2%

7

15

£0.75

2.5%

Our Take on Rise Casino

UK players can find comfort in over 300 slot games on this website. The operator ensured plenty of choices, including classic slots, video slots, Megaways and jackpots. However, you cannot use the search tool to find games based on their providers, and advanced filtering options are missing from the lobby.

Although the banking section features only a few payment options, cards and e-wallets are included. If you encounter any problem, contact one of the customer support agents via live chat, email, or phone.

Dedicated apps are lacking; however, desktop and mobile players can access the optimised site through any modern browser. UK players can also get great rewards thanks to the rich VIP program and a promotional menu that the operator continuously upgrades.

What to look forward to at Rise Casino

  • Game Suppliers: Several game developers work with and contribute to Rise Casino’s game library, including industry giants NetEnt, NextGen Gaming, Eyecon, Big Time Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, and iSoftBet.
  • Support: Rise Casino boasts one of the fastest customer care systems, allowing users to reach the organisation via email ([email protected]), 24/7 live chat, or phone (08000183307).

Rise Casino flaws but not dealbreakers

  • Live games: Even though a live games feature is available on the platform’s wagering section, Rise Casino has yet to host a live table or casino game.
  • Limited Payment Options: Only four options for deposits and withdrawals are available on the site.

What Rise Casino is great for

Customer support is definitely one of the site’s best features, as email, phone support and live chat are available, and the staff answers quickly on all of them. The game library is also to be noted, as even though there are only 300 slots, the array of providers is impressive.

Is Rise Casino the best choice for you?

If you want a platform with niche games, fast customer support and huge game developers, Rise Casino is a great choice. However, consider our alternative platforms if you are looking for a bigger, more diverse library with better payment methods not limited to MasterCard and Visa.