Regent Play Casino: Review & Bonus Codes | Expert Review

Author: Alex Gheorghe Updated:

Find the latest Regent Play Casino bonus codes here! While you’re on this Regent Play Casino review, you may explore the available games, payment options, security measures and many more.

Regent Play Casino

Rating

3.9 / 5

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Regent Play Casino Review Ratings

Regent Play Casino Bonuses and Offers

Only by email

4.8 / 5

GET 100 FREE SPINS NO DEPOSIT - Only By Email

This offer is available only by subscribing.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Regent Play Casino logo

3.9 / 5

Create an account at Regent Play to access 40 bonus spins on your first deposit! To activate this offer, you have to follow the next steps:

  1. Press our promotional buttonFishin Frenzy
  2. Register at Regent Play
  3. Make a deposit of more than £10.

The bonus spins can only be used on Fishin Frenzy Jackpot King. You have 24 hours to use them after activation. Also, the offer comes with a 35x wagering requirement.

Our take

We claimed this offer by depositing with PayPal. The spins were credited instantly after making the qualifying deposit. In this way, we were able to access Fishin Frenzy right away to use them.

Yet, keep in mind that the website moves quite slow, which can negatively impact your gaming experience while using the promotion.

How to complete wagering?

  1. Use the rounds on Fishin Frenzy
  2. Play other games with your winnings
  3. Stake the required sum (35x spin winnings)
  4. Cash out any remaining funds.

Don’t forget that not all games contribute equally towards fulfilling the wagering.

Disclaimer Gambling Addiction

Problem gambling is a severe condition that can take a toll on your personal life. KingCasinoBonus is dedicated to raising awareness regarding gambling addiction! With us, you can learn about the warning signs of this addiction and how to prevent it.

More offers

Casino Sign Up Bonus Rating Secure Link
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MrQ Casino logo

4.2 / 5

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18+. New Players only. Upon Registration, up to 100 (30p) locked free spins to use on The Spinfather. 7 day expiry. Min deposit £10. Up to £300 Deposit Bonus available via 2 deposit boosts. Up to 50 (30p) locked free spins (FS) to use on The Spinfather on your first deposit. Up to 50 (30p) locked FS to use on The Spinfather on your second deposit. 40x wagering requirement on bonuses and FS wins. Wins paid as bonus credit. 30 days expiry from registration followed by 30 days expiry after each deposit. £50 max withdrawal from bonuses without a deposit across all Intouch Games Accounts; mFortune, Mr Spin, Dr Slot, PocketWin, Casino2020, Cashmo, Bonus Boss, Jammy Monkey. T+Cs apply. BeGambleAware.org

Expired bonuses

Show more
Regent Play Casino logo

Expired

3.9 / 5

Learn about the offer:

A 150% bonus up to £30 that activates on your first deposit. You will receive 100 rotations as follows: 50 when you deposit and futher batches of 25 for the next two days. While the first 50 rounds are for Starburst, the others apply to

Book of Dead and Twin Spin.

How to get it:

After registering with Regent Play from our website, go ahead and deposit more than £10. You will receive the offer, as well as the first series of rotations. Then, log in on each subsequent day to get the rest of the promotional turns.

What to know before playing:

The promotion comes with 35x wagering requirements for extra funds and rounds. You cannot bet on more than £2.50 if you are a Skrill depositor. You cannot wager your deposit credit only once and then withdraw – you risk account closure if you practice this.

Compare Regent Play Casino Bonuses with Others

Regent Play Casino

3.9 / 5

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♛ Welcome Bonus of 40 Spins on Fishin Frenzy at Regent Play

MrQ Casino

4.2 / 5

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Deposit £10 Get 30 No Wagering Spins on Big Bass Bonanza at MrQ

Grosvenor Casino

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♛ Deposit £20 Play with £50 as a Welcome Bonus

BoyleSports Casino

4 / 5

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Deposit £10 Get £50 Bonus

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4 / 5

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♛ Bet £10 Get £50 Casino Bonus

Betfred Casino

4.1 / 5

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Stake £10 and Play With 100 No Wagering Spins

Regent Play Casino MrQ Casino Grosvenor Casino BoyleSports Casino Coral Casino Betfred Casino
First deposit only. Min deposit & spend £10. Max 30 spins on Big Bass Bonanza Megaways at 20p per spin. Spins credited upon spend of £10 Deposit £20 and play with £50 offer available on first deposit only. Offer comprised of £20 bonus (min deposit £20, max reward £20 bonus, 5x wagering), plus the choice of either a £10 live casino bonus or £10 slots bonus (max reward £10 bonus, 10x wagering) both live casino and slots bonuses may have excluded games. Please check full terms 18+. Opt in. Runs until 31/12/23. Selected UK & IRE players only. Qualifying players will be excluded from other Casino Welcome offers. Min. cash wagering of £/€10 (cumulative). 48 hrs to wager, 24 hrs to play, 168 hrs to play with Bonus (BNS). Max. redeemable £/€500 from BNS. 40x wagering on BNS. Until wagering requirement of Bonus is completed, stakes on other game will be taken from the Cash balance. Once per player. Game, game weighting, player restrictions apply. New customers only. Min spend £10 on qualifying games. Certain deposit types excluded. £50 Bonus on selected games subject to 40x wager req. Must accept within 14 days, valid for 30 days. Player restrictions New customers only. 18+. Promo code CASINO100. £10 min transfer and stake on Slots at Betfred Casino within 7 days of registration. Minimum 5 game rounds. Game restrictions apply. Max 100 Free Spins. 50 Free Spins on selected titles credited instantly after qualification. Second 50 Free Spins on selected games within 48 hours. £0.10 per spin. Free Spins must be accepted within 3 days. 7-day expiry. Not all titles may be available in iOS app. Payment restrictions apply. SMS verification and/or Proof of I.D and address may be required

Look & Feel

4.0

Look & Feel

5.0

Look & Feel

4.8

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.5

Payout Speed

3.9

Payout Speed

4.2

Payout Speed

3.5

Payout Speed

3.8

Payout Speed

3.6

Payout Speed

3.9

Bonuses

3.0

Bonuses

4.0

Bonuses

3.5

Bonuses

3.0

Bonuses

3.2

Bonuses

3.5

Customer Service

4.5

Customer Service

4.5

Customer Service

5.0

Customer Service

5.0

Customer Service

4.5

Customer Service

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Licensing

5.0

Min. deposit

£ 10

Min. deposit

£ 10

Min. deposit

£ 5

Min. deposit

£ 10

Min. deposit

£ 5

Min. deposit

£ 5

Game types

Keno, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

Game types

Live casino, Bingo, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Craps, Table games

Game types

Arcade , Live casino, Mobile app, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

Game types

Slots, Live casino, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack

Game types

Bingo, Keno, Live casino, Mobile app, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

Game types

Live casino, Bingo, Mobile Games, Online Lottery, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Number of games

698

Number of games

875

Number of games

760

Number of games

1560

Number of games

1844

Number of games

1090

Since

2019

Since

2014

Since

2006

Since

1999

Since

2002

Since

2004

Licenses

MGA, Revenue Commissioners, Swedish Gambling Authority, UK Gambling Commission

Licenses

UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Licenses

Gibraltar Regulatory Authority, UK Gambling Commission

Game providers

Netent, Play'n Go, Pragmatic Play, Red Tiger Gaming, Evolution Gaming, Blueprint Gaming, Betsoft, Quickspin, Playtech, Thunderkick, Barcrest, ELK Studios, Big Time Gaming, Microgaming, Inspired Gaming Group

Game providers

Netent, Play'n Go, Pragmatic Play, Eyecon, Slingo Originals, Evolution Gaming, Blueprint Gaming, Quickspin, Thunderkick, Wazdan, Microgaming, Inspired Gaming Group, Relax Gaming, Push Gaming, Pariplay

Game providers

Netent, Play'n Go, Pragmatic Play, Red Tiger Gaming, Eyecon, Slingo Originals, Evolution Gaming, Blueprint Gaming, Reel Kingdom, Gameburger Studios, Playtech, Barcrest, Big Time Gaming, Microgaming, Yggdrasil Gaming

Game providers

Netent, Play'n Go, Pragmatic Play, Red Tiger Gaming, Playtech, Microgaming, IGT, Relax Gaming, Realistic Games, SG

Game providers

Netent, Play'n Go, Red Tiger Gaming, Eyecon, Evolution Gaming, Blueprint Gaming, Novomatic, Quickspin, Playtech, Big Time Gaming, Yggdrasil Gaming, Inspired Gaming Group, IGT, Virtue Fusion, Realistic Games

Game providers

Netent, Pragmatic Play, Red Tiger Gaming, Blueprint Gaming, Gameburger Studios, Thunderkick, ELK Studios, Big Time Gaming, Microgaming, Yggdrasil Gaming, Inspired Gaming Group, Reel Time Gaming, IGT, WMS Gaming, Virtue Fusion

Deposit methods

AstroPay Card, Bank Transfer, Trustly, Paysafecard, Skrill 1-Tap, Skrill Moneybookers, Neteller, PayPal, MasterCard, Visa

Deposit methods

Bank Transfer, PayPal, Pay by phone, MasterCard, Visa

Deposit methods

Bank Transfer, Paysafecard, PayPal, Maestro, MasterCard, Visa

Deposit methods

Bank Transfer, Google Pay, Visa Electron, Paysafecard, Apple Pay, Skrill Moneybookers, Neteller, PayPal, Boku (Pay By Mobile), MasterCard, Visa

Deposit methods

Wire Transfer, Paysafecard, Apple Pay, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

Deposit methods

Bank Transfer, Paysafecard, Skrill Moneybookers, Neteller, PayPal, Maestro, MasterCard, Visa

Regent Play Casino Review Process

Objective evaluation of an iGaming site begins by defining the guiding principles for the process. Knowing what makes a platform tick and how the features augment one another in creating a comprehensive gaming experience is a prerequisite for a complete and honest review. Our team is a beneficiary of decades-long experience in the industry and can instinctively measure the pulse of an operator.

The team initiates every review with a methodical approach, vetting the platform’s legitimacy, safety features, slot catalogue, cashier section, customer support and site design. After every checklist gets filled with data, we examine the results and formulate conclusions based on preset industry criteria for quality.

Our goal is not only to provide comprehensive recommendations but elevate the interactive gaming market with high-quality information. At the same time, we equip players with the know-how about the industry, making it possible for them to make educated decisions.

Our Expert Reviewers Tested and Found

📲 Registration Process

2 mins

🪪 KYC Process

2 days

🎮 Game Types

Keno, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Slingo, Table games, Video Poker

🎲 Live games

100

🎰 Slots

900

💳 Deposit Methods

AstroPay Card, Bank Transfer, Trustly, Paysafecard, Skrill 1-Tap, Skrill Moneybookers, Neteller, PayPal, MasterCard, Visa

🏦 Withdrawal Methods

AstroPay Card, Bank Transfer, Trustly, Skrill Moneybookers, Neteller, PayPal, MasterCard, Visa

✅ Min deposit

£ 10

🟥 Bonus code

Not Required

⭐ Featured in

Best Casinos Bonuses

How we Perform our Tests

Bonus claimed

Yes

Deposit sum

£ 10

Deposit method

Visa

Game types played

Slots

Withdrawal sum

£0

Last Checked

November 18, 2022

Regent Play Casino Registration Process Preview

Regent Play Casino Look & Feel 4 /5

Black never goes out of fashion, and silver is the appropriate colour touch for a royally-themed site. However, except for the crown iconography in the logo, there is little glamour on the platform itself. The layout uses a standard pattern offering initiative navigation.

Although, for the most part, the site functions flawlessly, there are moments when the pages load at a slower pace, and some of the tabs in the footer weren’t responsive during our evaluations.

How to Complete the Regent Play Casino Login Process?

  1. Open the site’s official URL.
  2. Click the button marked ‘Claim Here’.
  3. Create a username and password on the first page of the registration form.
  4. During the second step, enter your full name, phone number, residential address, and birthday.
  5. Once you finish the registration, you will get an offer to opt-in for a welcome bonus.
  6. Choose the bonus or proceed without it and enter the site.

After registering, you may navigate the available Regent Play Casino bonus codes and see which one fits you.

How to Verify Regent Play Casino Account?

  1. Sign in on the platform.
  2. Navigate to the ‘My Account’ page.
  3. Select the tab labelled ‘Document Upload’.
  4. Submit the required documents.
  5. The KYC check gets processed within 2 days.

KYC Documents

  • National Identification Card
  • Driving licence
  • Passport
  • Utility bill
  • Bank statements

KYC procedures are a licence obligation the operator must abide by to offer its services in the UK market. All registered members are required to confirm the information provided during registration with scanned copies of the listed documents.

How to Close the Regent Play Casino Account?

  1. Login on the platform with your credentials.
  2. Contact customer support with a request for account closure.
  3. You can send the request via live chat or email [email protected]
  4. The agents will verify they have accepted the closure request.

Regent Play Casino Desktop Preview

For a royal theme, there isn’t much pomp to the desktop version, which is only accessible through a web browser. A desktop app doesn’t get included in the package, and the website performance can be occasionally sluggish.

Investing in filtering options for the lobby was not a top priority for the operator. There are sections grouping games by format, such as slots, live casino, table games, scratch cards, jackpot games, and new and top rated. However, further filter options are not available. Overall, the design of the desktop version is reliable, with a few easily fixable discrepancies here and there.

Finding extra info about the game’s characteristics is not included, and neither are demo modes for practising the gameplay before making a real bet. Yet, there is a dependable search bar.

Regent Play Casino Mobile Preview

If planning to play on a mobile device, the responsive version will customise the platform for gaming on smartphones and tablets. We tested the mobile interface on various devices and can report that the operator provides an optimal mobile experience.

Accessing the sites is possible via a native mobile browser, and except for the layout, there are no substantial differences between the functions offered on the desktop and the mobile version. Most of the slots are available for playing on the go.

Regent Play Casino App Preview

Players can also download the operator’s own app to test the Regent Play Casino bonus codes on the go. Yet, this is only available for Android Devices.

Download the Regent Play Casino App for Android

  1. Access Google Play on your device
  2. Type the operator’s name in the search bar
  3. Click the Install button
  4. Wait for the installation to be completed

Regent Play Casino Slot Games 5 /5

Registered members on the platform have access to a wide range of over 900 thematic slots covering different genres. The diverse storylines will transport you into the ancient past, allow you to hang out with gods, and experience the thrill of the Wild West. However, impressive graphics are only half the story. Each slot offers gameplay mechanics that harness the potential of the latest bonus features with a mix of paylines.

The responsibility for maintaining the lobby to a high standard gets relegated to a suite of over 50 software vendors. Big brand names power the site, but there is also room for emerging developers. A few of the recognisable names include Play’n GO, Quickspin, Pragmatic Play, NetEnt and Microgaming.

Best Regent Play Casino Slots

  1. Book of Dead
  2. Starburst
  3. Wolf Gold
  4. Mustang Gold
  5. Bonanza
  6. WildWood Buffalo
  7. Aloha Fortune
  8. Wild Wild Pistols
  9. Amazing Riches
  10. Wild Candy

The collection of slot games encompasses popular titles and a few hidden gems. With an array of game studios fueling the lobby,  there is a wide range of themes and styles to choose from.

Highest RTP Slots from Regent Play Casino

  • Fruit Boxes – 97.1%
  • Majestic Megaways – 96.97%
  • Grand Express Action Class –  96.94%
  • Book of 8 Riches – 96.9 %
  • Grand Express Diamond Class – 96.88%
  • He He Yang – 96.86%
  • Primal Megaways – 96.76%
  • Vegas Hotties – 96.52%
  • Pirates Booty – 96.49%
  • Inspector Gadget – 96.49%

The game developers supplying slots in the lobby favour RTPs between 94% and 96%. Unfortunately, there are no outliers in the portfolio that can push this average up and offer a higher return to player percentages. The offer is pretty consistent with the industry average.

Slots We Tested

Game Provider RTP
Wild Wild WestNetent96.74 %
DraculaNetent96.58 %
ReactoonzPlay'n Go94.51 %
Burning WinsPlayson96.21 %
Lucky EmeraldsPlaytech95.74 %

Slots Game Types

  • Classic Slots – 10+
  • Video Slots – 800+
  • Jackpot Slots – 30+
  • Megaways – 40+

We scanned the lobby and meticulously hand-counted all the slots, but keep in mind that game lobbies are not stagnant; operators add and subtract titles regularly.

Our Regent Play Casino review detected a multi-faceted gaming landscape, covering the entire spectre of styles and formats. Video slots are the dominant option, but players looking for big prize pots can take their chances with the lineup of Megaways and jackpot slots.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots
SlingoSlingo

Regent Play Casino Live Casino 5 /5

The platform deserves extra credit for the effort placed in the live dealer section. Examining the selection of games will leave you with the impression this operator raided the entire library of games from providers Evolution Gaming and Ezugi.

You can find over 100 tables serviced by experienced croupiers. Playing blackjack, sic bo, baccarat, roulette, Andar Bahar and dice games from the convenience of your home gets enabled with high-end streaming technology.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
Table gamesTable games
Video PokerVideo Poker

Regent Play Casino Roulette Games

Type of Roulette Game Min Bet Max Bet RTP

Lightning Roulette

£0.2

£10000

97.3%

Immersive Roulette

£1

£2000

97.3%

American Roulette

£0.2

£10000

97.3%

Regent Play Casino Blackjack Games

Type of Blackjack Game Min Bet Max Bet RTP

Infinite Blackjack

£1

£2500

99.47%

Blackjack Silver 3

£100

£5000

99.29%

Power Blackjack

£1

£5000

99.29%

Regent Play Casino Baccarat Games

Type of Baccarat Game Min Bet Max Bet RTP

Lightning Baccarat

£1

£250

98.80%

Baccarat Squeeze

£1

£1000

98.80%

Baccarat A

£1

£10000

98.80%

Regent Play Casino Table Games

  • Video Poker
  • Blackjack
  • Bingo
  • Roulette
  • Scratch cards

Table games of the RNG variety are in short supply on the platform, with only about 25 games. However, one intriguing feature is the inclusion of roulette games which combine RNG with pre-recorded footage of dealers and announce the outcomes of the games, offering a more cinematographic-pleasing gaming experience.

Regent Play Casino Payments 3.9 /5

Payment Min deposit Max deposit min withdrawal Max withdrawal Withdrawal time
AstroPay Card £ 10 No limit £ 10 £ 50000 1-3 days
Bank Transfer £ 10 No limit £ 10 £ 50000 3-5 days
MasterCard £ 10 No limit £ 10 £ 50000 1-3 days
Neteller £ 10 No limit £ 10 £ 50000 Instant
PayPal £ 10 No limit £ 10 £ 50000 Instant
Skrill 1-Tap £ 10 No limit N/A N/A N/A
Skrill Moneybookers £ 10 No limit £ 10 £ 50000 Instant
Trustly £ 10 No limit £ 10 £ 50000 Instant
Paysafecard £ 10 No limit N/A N/A N/A
Visa £ 10 No limit £ 10 £ 50000 1-3 days

The reliable selection of payment methods facilitates safe and convenient transactions. And the cashier section is built with simplicity in mind, offering easy navigation and access to the preferred banking options. There are popular deposit and payout options, such as debit cards and e-wallets.

Regent Play Casino Deposit Process

  1. Access the platform.
  2. Click on the ‘Deposit’ button in the header.
  3. Select the preferred payment method and look for available Regent Play Casino bonus codes.
  4. Register the banking method by entering the required details.
  5. Input the deposit amount.
  6. Verify the transaction.

The deposit will appear on the account balance within minutes after completing a transaction.

What is the Regent Play Casino Minimum Deposit?

The deposit limit is somewhat lower than the average for UK platforms, setting the bar at £10 for a minimum transfer on the account.

Regent Play Casino Withdrawal Process

  1. Log into your account.
  2. Navigate to the ‘My Account’ tab.
  3. Select the cashout option.
  4. Choose the preferred banking method.
  5. Enter the withdrawal amount.
  6. Confirm the payout request.
  7. The fund will get transferred to the designated account.

Several methods are available to retrieve winnings if you successfully play the slots on the platform. There is no monthly maximum cashout limit, and the cashier is designed to be intuitive.

Regent Play Casino Withdrawal Time

Although the operator is committed to expediting withdrawals, processing times will vary. On average, payouts get processed within 2 days, but in some cases, there can be delays of up to 6 business days. When using e-wallets, transfers can be instant, while with a debit card, transaction speed can fluctuate.

Reasons for Regent Play Casino Payout Problems

  • The payment method is incorrectly registered.
  • Additional KYC checks get required.
  • Not fulfilling the rollover of Regent Play Casino bonus codes.
  • The operator suspects fraudulent activities on the platform.

Regent Play Casino Fees

There are no fees charged for transactions performed when depositing or withdrawing funds on the site. But, this is not the same as the fees charged by the payment provider.

Regent Play Casino Payments vs Other Casino Payments

Regent Play CasinoBarz CasinoRoyal House CasinoMayfair CasinoXL CasinoSwanky BingoCasino Game888 Casino
Visa
MasterCard
Maestro
Boku (Pay By Mobile)
Pay by phone
PayPal
Neteller
MuchBetter
Skrill Moneybookers
Skrill 1-Tap

Regent Play Casino Licensing & Security 5 /5

Casino Trustworthiness Details

Company

AG Communications Limited

Year of establishment

2018

Company No. of Employees

100+

Accepted Currencies

CAD, EUR, GBP, USD

Company Registration Number

C48328

Address

135, High street, Sliema SLM 1549, Malta

Players are always concerned about keeping their personal information out of praying eyes. This operator responds to those worries with SSL encryption technology and several licences, among which the UKGC and the MGA are the most prominent. KYC procedures get strictly implemented, and there are several responsible gambling associations protecting players.

Regent Play Casino Sister Sites

  • Playluck
  • Jaak
  • Hopa
  • Plaza Royal
  • Spin Rio

The parent company AG Communications Limited has been active in the online gaming business for over a decade. During this period, it has launched over 90 platforms, most aiming at the international market and a dozen reserved for UK players.

This company is not afraid of experimenting, frequently shutting down low-performing sites and activating new brands under its umbrella or sister companies such as Aspire Global.

MGA MGA
MGA/CRP/148/2007
UK Gambling Commission UK Gambling Commission
39483
Revenue Commissioners Revenue Commissioners
1014834
Swedish Gambling Authority Swedish Gambling Authority
18Li7458

Regent Play Casino is Legit?

As a platform that offers its services internationally, this operator has secured licences from several jurisdictions:

  • Irish Betting License
  • Swedish Gambling Authority
  • Malta Gaming Authority
  • UK Gambling Commission

The UKGC is the most demanding agency, requiring KYC checks and responsible gambling policies, including a portfolio of games audited for fair outcomes. If you encounter an issue when playing on the site, it’s possible to file a complaint with the agency or ask for it to take part as a mediator of the problem.

Is Regent Play Safe?

Third-party testing agencies have audited the available games in the lobby for fair outcomes and have made their reports public. The platform protects players’ data with modern bank-grade encryption systems, which aren’t easily hacked.

At the same time, it provides resources that can help members control their gambling impulses and play responsibly.

  • iTechLabs
  • SSL encryption
  • Gamcare
  • Gamstop

Regent Play Casino customer service 4.5 /5

Professional help is within reach on this site, and the team is competent and responds to all emergencies. There are two communication channels integrated into the site: a real-time live chat and an email service.

The deficit with the live chat is the limited working hours. Nonetheless, the agents are on call to cover the working hours of the day and go late into the evening.

How to Contact Regent Play Casino?

One of the positive sides discovered by our Regent Play Casino review is that there is no bot in the live chat. The service gets handled by people on duty from 8 AM to 12 AM CET. Professional agents respond politely to any question and are patient with members unable to grasp the provided instructions.

Requests and questions sent via email get answered within 24 hours. In some cases, there are delays.

How We Tested Customer Support?

Our testing method aims to discover the efficiency of the provided support system by vetting the quality of the agents and the accessibility of communication methods. On a platform such as this, live chat is the epicentre of our review efforts. We asked the support team diverse questions covering all the site’s crucial features while trying to gauge their expertise and response time.

The email service also gets the full treatment, invading the inbox with requests for assistance, and measuring the response time and reliability of provided answers. At the end of the process, our team members compare notes and rank the quality of the customer support service. In this case, few things can improve, but the key takeaway is that help is available and reliable.

Phone:
No phone available
Live chat:
Yes, 08:00-12:00

Loyalty 1 /5

There is no loyalty program for UK players on the platform, at the moment of creating this Regent Play Casino review.

What to Look Forward to at Regent Play Casino

  • Four licences: This is a safe site for both UK players and those playing from another country. We can say this without any problems simply because the dealer has obtained four of the best licences on the market.
  • Mobile: One aspect that stands out about Regent Play casino is the ease with which one can play from a mobile device. You do not have to download any apps, but everything is very straightforward. You access the site from the search engine on your smartphone or tablet, log in and start playing.
  • Security: Regent Play casino uses a 128-bit Secure Socket Layer (SSL) security system, the purpose of which is to encrypt all players’ personal and banking data in order to protect them in all respects.

Regent Play Casino Flaws but Not Dealbreakers

  • To get in touch with customer service, in fact, there are e-mails and live chat. Lacking, therefore, is a telephone number. In addition, operators at night are not available.
  • It can take up to 5 days with debit and credit cards to receive the funds won. The fastest system, however, is represented by e-wallets such as Skrill and Neteller.

What Regent Play Casino is Best for

The live casino is definitely one of the best sections of the site. This is because it has all the most popular card and table games around such as blackjack, roulette and baccarat. For each of them, then, there are different tables. You can choose according to minimum or maximum bet or decide which is your favourite variant.

Is Regent Play Casino the Best Choice for You?

If you are particularly interested in live dealer casino games, then this is really the right site for you. In addition to these, you will also find plenty of online slot machines and software games. Security is guaranteed by an SSL system to protect your data and by four licences obtained by the site.